Trusted Agent profile · Winchester

Savills Winchester reviews

4.2

★★★★★ Great

2,040 reviews across 2 platforms

1 Jewry Street, Winchester, SO23 8RZ, SO23 8RZ

Part of Savills, see every office.

Savills's office in Winchester, at 1 Jewry Street, is rated 4.2 out of 5 across 2,040 reviews on two platforms, including 225 Google reviews rated 4.9.

Google logo

4.9 / 5

225

Reviews on Google

This office

Trustpilot logo

1,815

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Winchester office, from every platform, shown as written. First names only.

4/5

Trustpilot

Great experience working with Roshni

Great experience working with Roshni. Very helpful

Matthew · 19 May 2026

5/5

Trustpilot

Smooth experience

Very happy with the service I received (rental of new flat) - particularly with Aziz from the St John’s Wood branch who helped us in the process! He was available literally around the clock, and always eager to answer our questions. Also worth mentioning that when encountered a couple issues/disputes in the process, with the help of Aziz we managed to resolve them very smoothly.

Loukas · 19 April 2022

Agent replied · 26 October 2024

Thank you for the lovely review. I hope you are enjoying your new home, and I hope to work with you again in the future.Regards,Aziz

5/5

Trustpilot

Millie Willsmer at Savills Estate Agency

Millie Willsmer is amazing. She is very kind, approachable and patient. During our sale negotiations, she was helpful and gave us many good advises. Thank you Millie!

Kinga · 5 March 2020

Agent replied · 26 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Google

Adel is a kind and helpful letting agent to us. She help us to solve problems very soon. I am impressed. Thank you.PositiveQuality, Professionalism

Xuemei · 9 January 2021

Agent replied · 8 January 2025

Xuemei. Thanks for taking the time to provide Adel with such a positive Google review, it’s really appreciated. Kind regards, Stuart Small (Director, Head of Lettings Cluster)

5/5

Trustpilot

Probably the most helpful estate agent you’ll ever meet

Melissa Gallagher from Savills, has been the most helpful and proactive estate agent that I have ever met, and I have met large numbers!From the get go she has been quick to respond to queries and provides super helpful answers. However, she has gone the extra mile to contact third party surveyors and contractors and pull together their reports on our behalf.She has also been great at communicating up and down the chain, chasing other agents and solicitors alike, to get milestone dates such as exchange and completion agreed and over the line.On top of this she has been easily contactable and good fun.

Patrick · 5 November 2023

1/5

Trustpilot

Commercial Property Management team do not seem to want to resolve issue

Savills manage the land behind my house and I emailed them in June about a tree on that property that was leaning dangerously and if it fell would damage both mine and my neighbours house. They said a tree survey was being done in August but heard nothing back from them. Chased in both September and October and was told they are waiting for quotes but no timelines or updates given. The tree needs to be removed asap and I can’t believe it would take over 3 months to get quotes etc. I am now having to email a third Regional Facilities Manager to deal with my concerns as they keep changing and no one seems to want to help resolve the issue.

Amanda · 2 November 2023

5/5

Trustpilot

Tami Falzon was a fantastic property…

Tami Falzon was a fantastic property manager for us, over our two year stay. She was very quick, diligent and showed care in her responses. Thanks Tami!

Jay · 22 February 2024

5/5

Trustpilot

Tami is a breath of fresh air

Tami is a breath of fresh air! She deals with any problems with my flat rental quickly and always keeps me in the loop, which is appreciated.

Laura · 21 February 2024

5/5

Trustpilot

T MCMAHON & DM Dewhirst

We approached Savills to sell our house in rural Aberdeenshire. Fiona Gormley and her team, including Laura Totten, provided a great service from initial meeting to final sale.

Tam · 20 August 2019

Agent replied · 26 October 2024

Dear Tam, thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Lucy was professional

Lucy was professional, prompt and helpful with finding our new home. We will definitely use her services again once our lease runs out.

Undefined · 8 March 2021

Agent replied · 26 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Staggeringly high staff turnover. But Angus is great.

In a company of staggering staff turnover, it is great to see Angus Wong show initiative and take control of issues. I hope he sticks around here . . . .

“‪sevensix‬” · 25 September 2024

Agent replied · 26 October 2024

Thank you so much for your review. It's much appreciated. If you need anything further please don’t hesitate to contact us.

4/5

Trustpilot

Great company to rent from

We’ve been renting from Savills’s for over a year now and been having a great experience since. Very efficient and friendly service from Adel, our property manager. Inspections are done in a friendly and professional way. I haven’t had to report many things but when I have, there has been a workman round within a couple of days. Any issues have been dealt with quickly. I would recommend them to anyone.Thank you!

Krisztina · 11 December 2020

Agent replied · 26 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Savills have been amazing to work with…

Savills have been amazing to work with on finding my partner and I a property. We’ve worked closely with Paige who has been so, so helpful. Communication was great from the start - from enquiring, to viewing and then securing the property - everything was super quick. Paige has supported us throughout the whole process and made this move so seamless! I recommend Savills to anyone that is thinking about moving!

C · 3 March 2021

Agent replied · 26 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Paige

5/5

Trustpilot

Emma was outstanding

Emma was outstanding. Efficient, diligent and personable service from start to finish - couldn't have asked for more.

Will · 27 January 2022

Agent replied · 26 October 2024

I am so glad I was able to assist! Thank you for leaving a review, and I hope to work with you again in the future.Regards,Emma

5/5

Google

I recently purchased a house that was being sold by Savills. All in all the service was excellent from the first viewing to completion of sale. The team are very responsive, professional and do everything they can to keep the process moving along. Special shout out to Lindsay who was so friendly and helpful throughout.PositiveResponsiveness, Professionalism

Deborah · 25 October 2020

1/5

Trustpilot

Absolutely awful

Absolutely awful, do not rent with them!!! Their whole process is extremely outdated, slow and very unreasonable. The people who work there (or at least the ones I have encountered) are not doing their job at all, they don't even reply to emails and when you go into an office they say you should email...You are pretty much left on your own and doing everything by yourself, would never ever rent anything through them anymore!

G · 25 October 2019

Agent replied · 26 October 2024

We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss it further please do email LCS@savills.com.

1/5

Trustpilot

Savills Ireland shameful

Savills Ireland. Utterly disgraceful. Agents never reply email or pick up phone. Reception won't accept you in without appointment and won't give you any appointment. After weeks trying to contact them, and finally a positive agreement, we wasted time in collecting the documents required to only be rejected at the end for no reason. Outrageous.

Igor · 31 March 2023

Agent replied · 26 October 2024

Hello Igor, we are sorry to hear of your experience and would like to find out more. Please provide detail via email to socialmedia@savills.com so we can investigate.

1/5

Trustpilot

AVOID THIS COMPANY IF YOU CAN

AVOID THIS COMPANY IF YOU CANOne star because i cant give no stars.Riddled with incompetence and over the top requirements. They cant distinguish between renters and guarantors

B · 14 November 2024

Agent replied · 22 November 2024

Thank you for getting in touch, we would like to hear more about your experience and would be grateful if you could email additional detail to socialmedia@savills.com so we can investigate.

1/5

Trustpilot

Savills rented me an apartment that is…

Savills rented me an apartment that is completely unliveable. It has mold everywhere and smells horrible. Savills never inspected the unit to ensure it was fit for habitability. Every room has multiple issues that were never disclosed. These issues make 50 percent of the flat unusable. Of 2.5 bathrooms, 1.5 are not fit for use. The toilets don't flush paper or other things. The mold has caused severe respiratory issues and migraines. I've had to go to A&E with severe asthma attacks. A professional cleaner came in for 5 minutes and started coughing and sneezing and said this was one of the worst places she's ever seen. The appliances don't work. Instead of letting me out of the lease, they insist we should pay their fees. They never even provided an inventory or ensured the flat was cleaned. They did nothing on this property. They don't care about tenants. They care about money. I moved here for a job and I've told my employer to advise against using Savills ever. Please use a different letting agent.

T · 11 October 2023

1/5

Trustpilot

Poor property management

Poor property management. I have issues with a new flat and it's been two months and no response. The issues keep increasing despite being a new built and their property management team are non-responsive and inefficient.It has been 7 days since my bathroom is unusable. No one is yet to contact me for repairs and emails to the property manager seems useless.

Akeem · 12 July 2022

Agent replied · 26 October 2024

Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.

5/5

Google

We have dealt with Adel Viragh-Zsupan and found her to be very professional, responsive and friendly :)PositiveResponsiveness, Quality, Professionalism

Sam · 25 October 2021

Agent replied · 24 October 2024

Sam. Thanks for taking the time to provide Adel with a 5* Google review. It’s always great to hear about certain individuals in our team leaving such a positive impression on clients and tenants. Kind regards, Stuart (Director, Head of Lettings Cluster)

5/5

Trustpilot

Olivia is very helpful and…

Olivia is very helpful and competent,always trying to help and very good at solving problems.

Colin · 25 May 2022

Agent replied · 26 October 2024

Thank you for your lovely review, Colin. It was a real pleasure to be able to help you.Regards, Olivia

5/5

Trustpilot

Five stars

Savills have been looking after my property for years and I have always found them to be very helpful and efficient anytime there are any issues.

Francesca · 23 November 2024

Agent replied · 27 December 2024

Thank you for taking the time to review our service, Francesca - feedback is always incredibly helpful.I’m delighted that we meet your expectations.

5/5

Google

If you're looking for exceptional customer service, speed and professionalism, look no further than Adel at Savills. I contacted Adel in December 2022 in relation to a rental property. She was a pleasure to work with and made the whole process quick, easy and stress-free. Highly recommended.

Charlie · 25 October 2023

Agent replied · 24 October 2024

Thank you Charlie for taking the time to provide your feedback. I am delighted to hear that the service you received from Adel was so positive. All the best - Laura Lane - Regional Lettings Director

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