5/5
TrustpilotTo Whom it May Concern
Trusted Agent profile · Winchester
Savills Winchester reviews
★★★★★
2,040 reviews across 2 platforms
1 Jewry Street, Winchester, SO23 8RZ, SO23 8RZ
Part of Savills, see every office.
Savills's office in Winchester, at 1 Jewry Street, is rated 4.2 out of 5 across 2,040 reviews on two platforms, including 225 Google reviews rated 4.9.
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Reviews
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHad a great experience with Savills
Had a great experience with Savills. Our agent Laura was incredibly helpful and friendly. The whole buying process was very easy and pain free.
Agent replied · 26 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
1/5
TrustpilotSavilles live in the dark ages
Savilles live in the dark ages. They act as if renting you a property is a personal favour and they have no obligations or commitments as landlords. Their staff only seem to work when it suits them and forget about getting repairs done. In my experience they are dishonest and fickle. It's a club for poor toffs. If you want lies and your information sold on to credit check companies go with Savilles.
Agent replied · 26 October 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
5/5
GoogleAn amazing service received by Giles Muddle, Hayley Prescott and Emily Medland in selling our house. They kept us informed throughout the process and were approachable at all times. We felt we were in very capable hands - thank you all very much! We would not hesitate to use Savills, Winchester in the future. Mark & Lorraine
1/5
TrustpilotSavills Melbourne keep deposit (all my savings) against the law saying "it'd be more expensive for you to go to court"
Savills Melbourne: Was buying a property with Savills and they guilted me into "we are experts, there is no cladding". It was - which made the bank rejecting the mortgage. However, Savills State director told to "never contact again" while refusing to refund my deposing for the property. It was subject to finance and they must, but was told "will be more expensive for you to go to the court". It was all my savings for my 1st property, I left traumatized. They still keep all my money and unresponsive.
5/5
TrustpilotDaniel was great always calm helpful…
Daniel was great always calm helpful and knowledgeable
Agent replied · 26 October 2024
Thanks for the review, Becky - it's been a pleasure.Regards,Daniel
1/5
TrustpilotVery unprofessional
Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!
Agent replied · 26 October 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
5/5
TrustpilotClare Bingham was absolutely excellent…
Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough
Agent replied · 26 October 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotImpeccable service
Been renting for 3 years with Savills and couldn't be more pleased with their service and assistance.Every issue I've had they've responded in a timely manner and fixed every single one of them, no exceptions.Fiona Wither as a property manager is super efficient and reliable.Thank you to all the team and happy holidays!
1/5
TrustpilotVery difficult to hear as call was from…
Very difficult to hear as call was from mobile, sounds as if on move, call cut short no thank you for your enquiry, i would say it was rude, perhaps I wasn't going to spend enough money!!
Agent replied · 26 October 2024
Hi Sally, we sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion. If you'd like us to look into this, please email the contact/office you were speaking to via email: socialmedia@savills.com, so we can investigate.
4/5
TrustpilotRivergarth Malpas…
Savills gave a good and professional service. The staff were polite, smart at all times and were punctual. Communications and the brochure were excellent. A clearer assessment of the buyer's ability to fund buying my house would have been useful. But I accept your agent could only assess what he was told ? In the end we got there in what were difficult and unprecedented circumstances. Thank you. .
Agent replied · 26 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotOur experience with Savills was…
Our experience with Savills was wonderful, Aziz was remarkably helpful and flexible, thank you 🙏
Agent replied · 26 October 2024
Thank you. Alicia - it was our pleasure. Anything else just give us a call.Regards,Aziz
5/5
TrustpilotI will give 5 stars for my manager…
I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.
Agent replied · 26 October 2024
Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotProfessional and very helpful.
The Barnes Savills office sold our home very quickly and very professionally; always mindful that we are the clients, and working for us, in a way that suited us. At the time it was a sellers market, but we were never rushed or panicked. I would recommend this office every time, when you have a property to sell.
Agent replied · 26 October 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Savills Barnes team
5/5
GoogleWe have just rented a house through Savills Winchester. We have been looked after by Ella Jones who has been lovely since the very first viewing. She has supported us through every step of the process and has just been amazing.
Agent replied · 24 October 2024
A lovely review to read, Marina. I am pleased to hear you had such a good experience with Ella. Wishing you all the best in your new home. With best regards, Laura Lane - Head of Southern Region Lettings
5/5
TrustpilotSuperb outcome
The Savills team achieved a great outcome even with a number of obstacles along the way (short timeframe amongst them). The team was always very responsive and kept me up to date on each step of the process. Because of their global reach, they quickly managed to find a buyer that met all relevant criteria. I would highly recommend them.
Agent replied · 26 October 2024
Thank you for leaving a review. It is great to hear that we were able to help you with the sale of your home, and we hope to work with you again in the future.Regards,The Savills Team
5/5
TrustpilotCharles Fraser-Sampson - Savills - Excellent Job!
Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!
Agent replied · 26 October 2024
Thank you for your kind words, it was my pleasure!Regards,Charles
5/5
TrustpilotGood work by Savills
Our sales negotiator, Tessa Cobb was very helpful over the many weeks needed in helping us through the complexities of selling our leasehold flat in Battersea.
5/5
TrustpilotSavills feedback
David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.
Agent replied · 26 October 2024
We appreciate you leaving such a kind review, thank you and all the best!
5/5
TrustpilotOki has been very responsive and super…
Oki has been very responsive and super helpful throughout the process.
Agent replied · 26 October 2024
Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki
5/5
GoogleI highly recommend Savills following my excellent experience renting a property, especially mentioning the brilliant Ella Jones and Carmen Lever who are highly professional and helpful
4/5
TrustpilotMy second experience of using this…
My second experience of using this distinguished estate agency in 20 years. This experience was beneficial & notable for the high standard of courtesy displayed to an elderly client with short term memory loss The staff were mainly proficient in communication of varied information with all parties involved & a pleasure to support. Very Many Thanks
Agent replied · 26 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotMillie was an efficient and friendly…
Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.
Agent replied · 26 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotAmar was fantastic throughout the…
Amar was fantastic throughout the process, fully supportive every step of the way. Fantastic support and service !
Agent replied · 26 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
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Tell us what you need and we'll put you in touch. Savills Winchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winchester.
