5/5
Review
Danish Ashraf is a great property manager, quick to respond to queries and to solve any issues/problems that may arise
Trusted Agent profile · Winchester
★★★★★
1,688 reviews across 2 platforms
51, 52 High St, Winchester, SO23 9BX, SO23 9BX
Part of Hamptons, see every office.
Hamptons's office in Winchester, at 51, is rated 4.3 out of 5 across 1,688 reviews on two platforms, including 244 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Hamptons Southern New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winchester.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
Review
Danish Ashraf is a great property manager, quick to respond to queries and to solve any issues/problems that may arise
5/5
We were highly satisfied with Hamptons
We were highly satisfied with Hamptons from start to finish . Agents were at the end of the phone whenever we called - we were never kept waiting . One of the most impressive details for me was the initiative of the agent to cAll us after a buyer pulled out not just with the bad news but with 5 viewing appointments the following week. Communication was excellent - our agent Jacob was approachable and friendly and made the whole process easy
5/5
Sharon and Hamptons Winchester for the win.
We were told to be cautious about rental agents in the UK but our experience was the complete opposite. Sharon was absolutely amazing and we could not have been happier with how everything worked out for us. The service and communication from Sharon from the very first conversation was brilliant and we would recommend Sharon and Hamptons Winchester to anyone we come across.
5/5
We had a difficult sale that fell through several times. Hamptons were thoroughly dedicated and professional throughout. I would use them again without a second thought, I cannot give a higher recommendation than that.
Thank you for your kind words! We are dedicated to providing top-notch service and helping our clients achieve their goals. We are grateful for your trust and hope to work with you again in the future. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Nicole Mapura extremely helpful…
Nicole Mapura extremely helpful customer service executive . Nicole has been extremely helpful and has redeemed my faith within this Company. Sometimes its a few words that can reassure you all will be ok, "don't worry, " someone that genuinely cares for the clients makes a big difference. Nicole has been extremely helpful and I called her this morning to Thank her for she never realised how stressed I have been and I appreciate her swift and corrective action in ensuring I was dealt with through the correct departments . May situation is being dealt with by the appropriate contacts. Effective training makes a huge difference Nicole is always professional, polite and reassuring , never does she sound fed up and on every occasion she has been able to connect me to the right person, she a great ambassador for Hamptons. Thank you please promote this beautiful caring individual.
5/5
as superb as Patryk, UK will become megapower
In 2024 Feb we are given another Property Manager named Patryk Lehmann. Patryk is very organised amid handling 90 properties. Patryk is very organised, detail-minded, prompt and just to landlords. Patryk shows cares and justice in analysing. If 50% of UK citizens can be as superb as Patryk, UK will become megapower for centuries to come. congratulations to Hamptons and us.
5/5
Sufyan Ahmed is an amazing property…
Sufyan Ahmed is an amazing property manager. I am a tenant. All my property issues has been dealt with very quickly and professionally . I can not ask for a better State Agent.Thank you very much Sufyan and to Hamptons International. Thank you very much for your continued support.By the way, I also have an amazing landord. We are so blessed.
Thank you for leaving us a review, it is fantastic for us to receive such positive feedback and in particular that Sufyan has acted quickly to resolve any issues.
1/5
Worst ever left us with no hot water…
Worst ever left us with no hot water and heating for over two weeks all they care about is taking your money once I get you in the property you’re no longer a problem and when you tell them it’s their problem they say it’s between me and Landlord were state agents ever do not rent from them this was the caterham Branch
Thank you for taking the time to leave us a review. We take customer service very seriously and are naturally disappointed to hear you are dissatisfied with our service. We appreciate being without heating and hot water can be frustrating but from our system can see the team worked as quickly as possible to resolve this matter for you and ensured a brand new boiler and plumbing was installed within 8 days. Whilst we understand this is a difficult situation to be in, I can see that your rent was deducted completely during this time which I believe is sufficient compensation for your inconveniences. I do hope the remainder of your tenancy runs smoothly and thank you again for passing on your feedback.
5/5
Stratford-upon-Avon Branch - Excellent Experience
Used the Stratford-upon-Avon branch for both our sale and purchase, and received a fantastic service throughout the process. Paul was invaluable in securing a deal that worked for all parties, despite the hiccup of the collapse of our first sale, and Jacob worked tirelessly prodding and pushing the transactions over the finish line. I would have no hesitation in recommending them.
Thank you for leaving us a review. Customer service is important to us and as such, we are delighted to hear Jacob, Paul and the team had such a positive impact on your experience. Thank you again.
5/5
Gas Engineer Review
I have worked for numerous Estate and Lettings agents as a Gas engineer over a 15 year career. Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered in 15 years. Information is always readily available, they are understanding of all trade related issues and understand the regulations that need to be complied with completely. All of my staff thoroughly enjoy undertaking Hamptons work and this is due to the guys in the property management team.
5/5
Sharon and the team were very helpful even when we had issues getting paperwork from South Africa. They made everything possible and I cannot recommend them highly enough!
Hi Anthony, we are delighted that you enlisted Hamptons Estate Agents Winchester and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
4/5
Smooth check out
I was associated with Hamptons for more than a year for my previous tenancy. In this period I needed help quite some time, and I must say Hamptons were very professional. Special mention to Gemma Ward, who was managing this property. She was prompt in sending supports whenever issues were highlighted and tried to make my stay comfortable. Even the check out was smooth and tenant friendly. I stayed for more than a year but as there were no break clauses mentioned in the contract, I had to pay 8% of the total rent remaining, which I found a little too much. Even after repeated requests and also upon getting the new tenant very easily they couldn't let go of that. That was quite harsh, as they were receiving the same charge from two tenants for the same time period. But otherwise it was a smooth stay and very well managed.
5/5
Excellent service from Stratford upon Avon
I cannot recommend Jacob at Stratford upon Avon enough. On our first viewing our house sold. Having completed his due diligence, we received full confirmation of our buyers details. He kept us informed throughout the process. He worked outside of 'normal' office hours, to keep us up to date of any developments. A massive thank you!
Thank you for your feedback about our Stratford team and in particular Jacob, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.
5/5
Sophie, Lottie and the Team at Hamptons were excellent. They could have not been more engaged and helpful in our rental search. Very personable, without being pushy they demonstrated a great deal of knowledge about the property, the local area and were very clear on the processes involved for renting with them. Thank you for your help.
Thank you for taking the time to leave us a review Grant. We are so pleased to know that the team provided you with a high level of service!
5/5
Hamptons provided an excellent service in helping us find our rental property. We dealt with Sophie who was extremely efficient and friendly. She talked us through the whole process as it was our first time renting and made it as simple as possible. I would definitely recommend using Hamptons to those who are trying to find a property or rent one.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Sophie had such a positive impact on your experience. We take great pride in our people and are particularly pleased to hear that Sophie was so supportive and attentive during your first experience in Lettings. We look forward to sharing your review with her, thank you again!
5/5
Property letting in Fulham
I have let my property in Fulham through Hamptons for four years. They have also managed the let. The process has been very easy and they have always been on top of the required paperwork etc. Shardai has been the property manager for the last year or so, and has always been very prompt, professional and friendly.
5/5
Great Property Manager
My daughter has let her property through Hamptons for the last 8 years. Mandy D’Orta has been managing it for the last 6 months and is by far the best Property Manager we have had. She has been extremely kind, helpful and efficient. She is always friendly and responds very quickly to any requests.
5/5
Honest appraisal, dedicated staff
Honest appraisal, professional Company, who take care of everything. Keeping you informed every step of the way. Personal service by dedicated staff members, who you can speak to on a regular basis without feeling you being a pest Thank you Christian Sevenoaks office for all your help snd support, much appreciated, and to Linda and the rest of the team grateful thanks for assistance re the sale of our home.
5/5
I have recently sold my property via Hamptons (Winchester) and I cannot praise them enough. They are excellent Estate Agents who go above and beyond to deliver a highly professional service. The housing market has been “challenging” but after speaking to Gareth Anwyl at Hamptons, I felt so confident that he and his team would sell my property (which they did). The service they provided was amazing….staff are courteous, helpful, and extremely professional. They are a hard-working team who make sure you know your property sale is in good hands. I received regular updates, and not once did I need to “chase” them to find out what was happening with the sale. Having had contact with other agents over the years, you realise that Hamptons offer a very different experience, they are Estate (and Letting) Agents at their very best. I highly recommend Hamptons, my own experience selling my property with them has been nothing short of overwhelmingly positive. Thank you to all the team at Hamptons.
Thank you for the great feedback Denise. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Winchester was exceptional. The team will be pleased to read your review!
5/5
I have recently sold my property through Hamptons, Winchester and was very pleased with the support that I received. I had asked for an honest appraisal of my home and good communication throughout and this is what was offered which was reassuring and really helpful through a very unfamiliar process. All staff were courteous and responsive- and Stella in particular made regular contact, followed up when she said she would and checked in frequently to guide me through the process. I feel that the marketing and sale were very well managed and was a positive experience overall.
Thank you for the great feedback Liz. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Winchester was exceptional. The team will be pleased to read your review!
5/5
Great service from the Hamptons Bath team
Very responsive and proactive to all property and tenant issues. Very good service from the team and much better than other agents / managers that I have used. I would recommend the team (in particular Melanie Hudson who is our key point of contact) to all those in need of property agency / management services.
5/5
Tania was fantastic throughout the house-buying process. She kept everything on track with good communication, even when things got tricky with the chain. Her support made a stressful process much smoother.
5/5
Fantastic property manager
April Keane was our recent property manager at Hamptons. She was wonderful, meeting us in person to discuss our concerns and skilfully negotiated with the owners to resolve some outstanding matters to everyone’s satisfaction. I was really surprised with this and very happy with her dedication and support.
5/5
Feedback for Max Barnes
There was an issue with the hot water immersion heater. I emailed Max Barnes at Hamptoms. He responded very quickly, organised for a plumber to come to the flat almost immediately to have the issue checked out. He made sure to follow up with the plumber the same day, and when he found out that it was an electrical issue - organized with the electrician to come and have this fixed in few days. He made sure to get information about mine and the landlord's availability, to organise this. Very grateful to Max - for getting this sorted so expediently for me.
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Tell us what you need and we'll put you in touch. Hamptons Southern New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winchester.