Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding Service from Hamptons :Many Thanks to Mr Jordan and Ms Rita
We had an excellent experience buying our first home through Hamptons.Jordan and Rita were extremely professionals , knowledgeable ,so helpful and made our dream home possible as quicker than we expected .Being a first time buyers we didn’t know much about the processes.Rita and Jordan put us at ease , and always offered us good advises and dealt with everything in a speedy manner. I am really amazed with their dedications.Both were very dedicated in their work which made us very happy and very grateful.Overall, we had a safe and healthy journey with hamptons .Thanks for everything!!Highly recommended for first time buyers!!!
Geomy · 19 June 2023
★★★★★ 5/5
TrustpilotHighly recommend Bath Hamptons
I sold my house through Bath Hamptons office in April 2024 and from the first visit to completion the team was fantastic.Their advice was thoughtful, measured and professional. Their support and steady guidance during the stressful periods of selling your home was spot on.Special mention and thanks to Alexa and Neil in the Bath office.
Laura · 9 November 2024
★★★★★ 1/5
TrustpilotScamming People
Please be very careful when renting any properties from this estate agents, they are refusing to release our "damage deposit" as they are saying the landlord is refusing this and issued us with invalid points. We are a well accredited company it is colleagues who were staying there and paid on time every month, had our own cleaner etc and they are claiming it was left untidy, things broken even though the check out report has not stated any of this and the check out report was left in better condition than when we checked in. The property in question is 28 Gilbert House Wandsworth. Either the landlord they are working with is trying to scam people or they are either way it will be going to court and they will lose out.
Lisa · 22 August 2025
★★★★★ 5/5
GoogleWe have used Hamptons to let our property for several years and find the whole team very professional, responsive and approachable. The service provided is excellent.
Martyn · 11 March 2026
Agent replied · 11 October 2026
"Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our team's professionalism, responsiveness, and approachability have made your property lettings a success. We strive to provide excellent service to all our clients and are grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
TrustpilotTDS & Dispute settling
I do appreciate, Senior Deposit Manager, Ms Sarah Golder's from Hamptons in helping to settle the dispute with the tenants through TDS channel. Lots of paper work, email communications and effort have been organized to support this process. Honestly speaking, it is quite not a plesant one, but great and sincere thanks to the deposit team and especially heartfelt thanks to Sarah!
Connie · 12 July 2024
★★★★★ 5/5
TrustpilotWell done Judy and the Maidenhead Branch of Hamptons.
I have been a landlord client of Hamptons since 1990, latterly with Maidenhead branch. The experience has not only been of a friendly nature, but their service and representation of my interests has always been professional, prompt and positive.Judy Palethorpe is the senior property manager at the branch and I wish to put on record my sincere and grateful thanks for all she has done to ensure the very best of outcomes for me over the many years.Thank you Judy!
Elaine · 2 June 2023
★★★★★ 5/5
TrustpilotGreat experience with Alex at Hamptons, Earlsfield
I have recently sold my house through Alex at Hamptons in Earlsfield. It’s a stressful experience and there’s always niggles, issues to solve and I found Alex to be highly responsive, engaging and solution oriented. There was no overselling/promising, just great comms and a straightforward approach. I have sold a number of houses and flats through other agents and this was by far the smoothest experience due in large part to Alex!
Anni · 21 December 2023
★★★★★ 5/5
TrustpilotChloe Gorton excellent property manager!
Chloe Gorton is our agent at Hamptons and from the moment she was taken on as our property manager we have had nothing but excellent service and feel like we have been properly heard and taken care of. Responsive, caring and polite are a few of the many attributes Chloe has shown. We are grateful for her hard work and professional approach, it is very refreshing.
Lauren · 24 April 2024
★★★★★ 5/5
TrustpilotA massive thank you to Josh in the Stanmore branch!
Josh was incredible, a real gem! The stressful process of buying was made so much easier with Josh who was consistent in attention to detail, always at the end of the phone for queries. It is rare to find someone who is so personable and has such genuine enthusiasm for selling a property! Thank you for all your hard work to make the purchase happen for us!
Michele · 5 April 2024
★★★★★ 5/5
TrustpilotHamptons, big thumbs up.
Been tenant under Hamptons for about a year and a half now, had leak issue with boiler. Contacted Hamptons, dealt with Lucy Pickles. She responded very quickly and we went through landlords plumber. Sadly, though not fault of Lucy, or landlord the plumber turned up for repair but never returned to complete despite everyone trying to contact him. At all times Lucy stayed in contact with me to make sure there was progress and intervened on my behalf when there wasn't. Eventually to ensure the issues was completed Hamptons sent there own people to get the job done which was completed without any further delay. Big thanks to Lucy and Hamptons for being so helpful.
Philip · 22 May 2023
★★★★★ 5/5
TrustpilotAbsolute gem
Kellie Williams has been managing my property in Blackheath in an absolutely professional and efficient manner. She is responsive, friendly, and proactive, dealing with sometimes tricky issues with a positive attitude. My life has been stress-free thanks to her 5-star help. The whole team (letting and sales) at Hamptons has been of top quality and I am so happy to have peace of mind. Highly recommended.
YUKO · 18 April 2024
★★★★★ 5/5
TrustpilotOliver
Oliver, Justin, Emily and the team at Hamptons have been efficient, reliable, and a pleasure to work with. We were under time pressure to sell, yet Hamptons went about the process in a professional way, with calmness, expertise and the desire to get the required price at breakneck speed. We would certainly recommend Hamptons Chiswick for their approach and ability to communicate effectively throughout the process. Top work Oliver..!!
Luke · 11 December 2019
Agent replied · 25 October 2024
Thank you for leaving us a review. It is wonderful to hear Oliver and team have provided you with such a high level of customer service and in particular were able to work in line with your time scales. Feedback is very important to us and we look forward to making Oliver, Justin, Emily and the whole team aware of your review. Thank you again.
★★★★★ 5/5
TrustpilotProperty Let
Mandy D’Orta is extremely professional and efficient dealing with any issues which have arisen with my property. The communication with updates and when things have been resolved is to a high standard and I’m very impressed with the service Mandy and the rest of her team have given me with my property let so far. I wholeheartedly recommend them to any future or current landlord or tenant!
Anya · 25 March 2024
★★★★★ 4/5
TrustpilotHelpful, courteous and competent.…
I have been with Hamptons for a number of years now but this year is the first year my property has been fully managed by the company. Shahena Ali has been my main point of contact since full management began and I have always found her to be very helpful, prompt to act and courteous and understanding at all times. I feel confident in her ability to deal with situations in a calm professional manner.
Charmaine · 20 September 2023
★★★★★ 5/5
TrustpilotAmazing customer service from our property manager
Hanna Hornstein is a professional and approachable Property Manager. From my experience, our correspondence with Hanna has always been positive and efficient. She is hands-on, supportive and genuinely cares about her clients. Thank you for making our experience with Hamptons a delightful one and helping us feel at ease when challenging situations arise. I would totally recommend Hamtpons for this reason. Thank you again Hanna!
Kiefer · 27 April 2024
★★★★★ 5/5
TrustpilotRenting with Hamptons
We've just come to the end of a four-year tenancy managed by Hamptons. Huge thanks to Sharon at the Stratford office for being so helpful throughout our tenancy and particularly while we tried to manage the end of our contract while also navigating a house purchase with ever-shifting dates! Having rented various properties with many different agents over the years, we can whole-heartedly say that our experience with Hamptons was by far the best. The few issues we experienced were dealt with promptly and effectively by the property management team (thank you Katie!). The check-out experience was also great - thank you Camillie for the swift communication.We would highly recommend renting with Hamptons. Thank you!
Alexandra · 27 April 2023
★★★★★ 5/5
GoogleEverything was very good, just as we imagined. Super correct and attentive people, very perfect work.
Welington · 22 January 2025
Agent replied · 23 January 2025
Thank you for taking the time to leave us a review Welington. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleHamptons found me the perfect home for a new start in life. Chris paid careful attention to my brief and didn't waste my or Hamptons time showing me inappropriate properties. Tania helped me through the purchase process keeping in regular contact and keeping me calm when it might have been easy not to be! I'm so happy settled into my new home. So thanks to all involved at the Winchester branch.
Lucy · 11 October 2024
Agent replied · 10 November 2024
Hi there Lucy, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleLottie provided us excellent service throughout our experience in letting a property through Hamptons. Kept us up to date on progress, their process and ensuring that everything required was done so in a timely manner.
Would highly recommend Lottie and the entire team at Hamptons
Pete · 1 March 2025
★★★★★ 5/5
TrustpilotMade Moving Easy from Start to Finish
We recently worked with the Hamptons Earlsfield team to rent a house and I couldn't recommend them enough. Our agent Vita was extremely professional from start to finish, from responding promptly to emails and helping us patiently through the whole process. On moving house we met the rest of the team in the Earlsfield office and they were all so helpful in ensuring our move was as stress free as possible. I would reccomend the Hamptons team to anyone.
Elena · 20 April 2023
★★★★★ 5/5
TrustpilotExcellent service.
Last year (2022) we put my elderly mothers house on the market due to her having to go into care. This was a difficult and sad period for the family but Alec and his team dealt with us very professionally but also with consideration and understanding. He and the team helped us along but never made us feel pressurised. There were a number of unforeseen obstacles which unexpectedly came up and delayed the sale but they dealt with these without any issues. Whenever I contacted their Winchester office they were always very polite, friendly and above all helpful. Hamptons (and in particular Alec) had been recommended to me by a close friend who sold his house through them and said he was very pleased with the service they/he provided. Likewise, I am very happy to further recommend Hamptons and Alec.
Tim · 13 March 2023
★★★★★ 1/5
TrustpilotExtremely disappointing experience with Hamptons at Whyteleafe House
I rented my property through them and remained in contact throughout my tenancy, including during a prolonged and serious noise issue from a neighbouring flat. Despite repeated complaints over many months, communication was largely limited to messages being passed back and forth, with no clear ownership or meaningful resolution.
A · 27 April 2026
★★★★★ 1/5
TrustpilotHamptons consistently overcharges for…
Hamptons consistently overcharges for repairs when they manage your property.I have been a client of Hamptons for 3 years so I have had the opportunity to observe the pattern of behaviours when it comes to overcharging on various occasions. I have been into properties for over 10 years and use to do everything myself, so I know what things cost.When Hamptons send their plumber, it will cost you twice what a normal plumber will charge. For their roofer it is between 4 and 10 times the normal price. For me, the final straw was when they quoted me for 3 sashes windows that needed to be replaced. Not the whole frame, just the bottom sashes. Their quote came up to, all included, £ 12’089. I was so shocked by this price that I have asked my neighbour, who has similar job done to their window, for recommendation. Their tradesman quoted me, all included, £ 1920, for the same exact job. That is more than £ 10K overcharged!Hamptons regularly let dishonest tradesmen overcharged their clients because once the quote is higher than £ 1800, Hamptons can charge an extra 10% to “manage” the quote. That is on top of the 4% a month that I was already paying for management. In this example of the sashes that needed replacement, it would have generated over £1K net profit, directly in Hamptons pocket. I found it truly shocking. Obviously, I have terminated my contract with Hamptons as I don’t like to be taken for a ride. I just believe other people need to be aware of their practice.
Lili · 9 March 2023
★★★★★ 5/5
TrustpilotPatryk L at the Windsor branch is…
Patryk L at the Windsor branch is excellent, always super responsive and a great communicator. Service and solution minded. A credit to the company.
Matthew · 13 October 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.