Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally professional service. We dealt with Tiffany who was greasy throughout. Will definitely be going back to her when we decide to extend our rental property portfolio further.
Paddy · 1 December 2022
Agent replied · 26 October 2024
Thank you for the glowing review! We're thrilled to hear about your positive experience with Tiffany. We look forward to assisting you with your rental property portfolio in the future!
★★★★★ 5/5
GoogleHazel, Jack and the team at Dybles were extremely responsive, patient, professional and helpful during the purchase of my house. I would highly recommend them for a house sale.PositiveResponsiveness, Professionalism
Cullen · 25 August 2022
Agent replied · 30 July 2023
Thanks Cullen!
★★★★★ 5/5
GoogleFrom sale to exchange Dybles have been with us all the way. Fixed price meant that our sale was just as important as every other sale and this was evident from start to finish. Special thanks to Donna who kept things moving behind the scenes.
John · 27 March 2018
Agent replied · 26 October 2024
Thank you for your kind words! We're thrilled to hear about your positive experience with Dybles. Donna truly goes above and beyond for our clients. We appreciate your recognition and look forward to assisting you with any future real estate needs.
★★★★★ 5/5
GooglePhoned to enquire about letting a property from dybles. Georgia was very helpful and answered all of my questions in a very knowledgeable and professional manner
Becky · 1 November 2022
Agent replied · 26 October 2024
Thank you for the glowing review! We are thrilled to hear that you had such a positive experience with Tiffany. We appreciate the recommendation and look forward to assisting you further in the future.
★★★★★ 5/5
GoogleDybles were very efficient when we were purchasing a flat in Winchester. Hazel was brilliant she could not have been more helpful and professional.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 25 August 2022
Agent replied · 30 July 2023
Thanks Chris :)
★★★★★ 5/5
GoogleWould definitely recommend using this estate agents, Tiffany was really helpful and made the whole process very easy and she was delight to deal with.
Jean · 1 November 2022
Agent replied · 9 November 2024
Thank you for the recommendation! We're thrilled to hear that Tiffany provided excellent service and made the process easy for you. We strive to deliver outstanding customer experiences, and we appreciate your feedback. Looking forward to assisting you again in the future.
★★★★★ 5/5
GoogleExcellent experience buying our property with Dybles. Would 100% recommend.
Special thanks to Amie, great communication and answered all of our questions, adding further advise.
Charlotte · 1 November 2022
Agent replied · 26 October 2024
Thank you for the glowing review! We're thrilled to hear about your positive experience with Dybles. Amie is a valuable member of our team, and we appreciate your kind words. If you ever need further assistance, feel free to reach out. Thanks for recommending us!
★★★★★ 5/5
GoogleExcellent service from initial enquiry, letting process, during rental period to final moving out procedures. Made everything very easy and Abbie and Lily were always quick to respond and help whenever needed. Thank you!
Gary · 30 July 2021
Agent replied · 30 July 2023
Thank you Gary!
★★★★★ 5/5
GoogleDybles have managed my rental property for the last 2 years and have been fab. Decided to sell up and sold through them and again different team but same company and they were great. Thoroughly recommend if you are thinking of listing or renting your property out.
Richard · 25 July 2024
Agent replied · 26 October 2024
Thank you for your kind words! We're thrilled to have provided you with excellent service both as a rental manager and sales agent. We appreciate your recommendation and look forward to helping you or others with any future real estate needs.
★★★★★ 5/5
GoogleHugely thankful to Dybles for all the help they gave me. Lily was amazing throughout the whole process and I couldn’t recommend her enough!
Matt · 1 November 2022
Agent replied · 26 October 2024
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Lily. We appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleLily was very helpful with the renting process. She was informative and quick with answering queries and updating us. Would definitely use Dybles again
Hannah · 1 November 2022
Agent replied · 26 October 2024
Thank you for your kind words! We're delighted to hear that Lily provided you with excellent service. We look forward to assisting you again in the future at Dybles.
★★★★★ 5/5
GoogleAbsolutely brilliant service from the whole team! Jack kept us updated with the progress of viewings, & how the final sale was going. Always a nice happy helpful response when contacting the office. Would thoroughly recommend Dybles
Sally · 30 July 2020
Agent replied · 26 October 2024
Thank you for the glowing review! We're thrilled to hear that Jack and the team provided excellent service throughout the process. We appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleVery good atmosphere during conversations their team members.
Chef · 13 November 2025
Agent replied · 13 April 2026
Thank you, Chef Awais! We're thrilled to hear you enjoyed the atmosphere during your conversations with our team. Creating a welcoming environment is important to us, and your feedback reinforces our commitment. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleWorking with Dybles has been nothing short of a pleasure. Everyone you speak to is super helpful and nothing is too much trouble. If there's ever any queries, they are always answered in a timely manner. I look forward to a continued relationship, thank you Dybles!
Miranda · 27 July 2024
Agent replied · 26 October 2024
Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We look forward to continuing to provide you with excellent service and support. Please don't hesitate to reach out if you have any queries in the future.
★★★★★ 1/5
GoogleTried to book a viewing on all 4 of my days off I had over a two week period and only on the fourth I got a viewing. Someone emailed me and asked when I would be available after I stated twice already that I would be available monday/tuesday every week. I paid the money to move into a place, and then emailed to say I had paid the money. I received an email from who seems to run this company stating their working hours. Following that I was told that although I paid the money, another estate agent found a tenant for that property and that I'd get a refund, and even that took two working days to receive. Wish I asked them who the other estate agent was.NegativeResponsiveness, Quality
Dave · 25 August 2021
Agent replied · 26 October 2024
We apologise for the inconvenience you experienced. We value your feedback and will address this communication breakdown to ensure a smoother process moving forward. If you have any further questions or concerns, please don't hesitate to reach out to us directly.
★★★★★ 5/5
GoogleI have recently moved into my new property in Kings Worthy, which was marketed by Dybles. From the first interaction with Jack, he installed us with confidence and professionalism, and the whole process from thereon was seamless. Jack, and Dybles, were attentive, excellent communicators, and keen to help with every eventuality. I felt completely supported by the team at a time which can, be its nature, be fraught with uncertainty. I would thoroughly recommend Dybles, and would happily work with them in the future.PositiveProfessionalism
Rosie · 25 August 2021
Agent replied · 26 October 2024
Thank you for the glowing review! We are thrilled to hear about your positive experience with Jack and our team at Dybles. Providing excellent service and support is our priority, and we look forward to assisting you in the future. Welcome to your new property in Kings Worthy!
★★★★★ 5/5
GoogleGreat service from start to finish and our contact Lily was amazing, never failed to keep us updated as to progress. Thoroughly recommended!
White · 1 November 2022
Agent replied · 26 October 2024
Thank you so much for the glowing review! We're thrilled to hear that Lily provided such exceptional service. We appreciate your recommendation and look forward to serving you again in the future.
★★★★★ 5/5
GoogleHazel and all the team have been a delight to deal with. From the first visit by Hazel and Jack to value my house to the point of receiving an offer, the professional and empathetic way they have dealt with the process took all the pressure off.
All the staff work amazingly well as a team which reflects on the service received. I have no hesitation in recommending Dybles to anyone buying or selling property.PositiveResponsiveness, Quality, Professionalism, Value
Pauline · 25 August 2021
Agent replied · 26 October 2024
Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We strive to provide professional and empathetic service to all our clients. Your recommendation means a lot to us! If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleLily has been fantastic, always so friendly. I’ve been looking for a rental property for some time and she’s been great!
Guy · 1 November 2022
Agent replied · 26 October 2024
Thank you for your kind words! We are so glad to hear that Lily provided you with excellent service. We strive to make the rental process as smooth as possible. Let us know if there is anything else we can assist you with!
★★★★★ 1/5
GoogleVery disappointing. I feel the company do not fully understand government guidelines on Covid-19. In my opinion they have been persistent in trying to get my son to sign up for a shared tendency agreement starting 1st July (with 3 other tenants) knowing people are still not allowed to mix with other households! They are landlord focused and no regard for tenant H&S.
Response to your feedback:
I took your advice and researched the matter and also spoke to our own letting agency. The current rules are groups of up to six people from different households are able to meet outdoors, or in a garden while continuing to practice social distancing. People from the same household can move to another house. No mention of 4 different households moving into together! I dont see in the link you provided that people from different households can move in together?
On the subject of persistence, you failed to mention the numerous telephone calls!!
You can twist the story to make it meet your requirements, but ultimately contracts are in favour of the landlord, and you represent the landlord. The tone of your response only demonstrates the experience I have received dealing with your company.
To the reader: I appreciate there are always two sides to a story. My humble opinion is just to err on the side of caution if you are going to deal with this company.NegativeProfessionalism
JDJ · 25 December 2020
Agent replied · 27 August 2023
Hi Jan, thank you for taking the time to write your review although naturally I am somewhat disappointed that you have chosen to give us 1 star and your reasoning as to why.
Firstly, I would like to approach your comment in respect to your opinion on our understanding of government guidance. It seems to me that you have not taken the time to look into the official government guidance yourself before choosing to write your review. The official guidance clearly states that “people who wish to move home can do so” and so your son and their housemates are able to move into their new accommodation on 1st July if they wish to do so. Furthermore, I have also spoken to the legal team via the ’association of residential letting agents’ who have also confirmed that members of multiple households are able to move into a new home together as this is in line with government guidance. Dare I say, it is in fact yourself who does not fully understand the government guidelines on Covid-19 and may I suggest that you choose to carry out some research on the matter before you decide to leave a poor review. For your benefit, I will provide the link to the official government guidance on home moving during the coronavirus - https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak.
Secondly, I have looked into your comment about Dybles being “persistent in trying to get my son to sign up for a shared tenancy agreement”. I have seen the correspondence between yourself and the lettings team and can see that you were contacted three times in respect to the tenancy on 30th March, 12th May and 3rd June with a message to all tenants on 9th June. Within the emails from the Lettings Team on 3rd June and 9th June, they offered to remove your Son from the tenancy agreement if he did not feel comfortable moving in on 1st July, and offered to add him onto the tenancy at a later date once he felt comfortable to move in. I feel your comment about our persistence on trying to get your son to sign up is somewhat misleading as we had told yourself he doesn’t need to sign his tenancy agreement and can have the option of moving in later, but you chose not to give us a decision as to what you would like to do.
I would like to think that once you have chosen to spend some time researching the government guidelines and seen in fact that have a full understanding of the guidance, and reviewed your correspondence with the lettings department to see we have not been persistently asking your son to sign his tenancy agreement, you may wish to reconsider your review.
★★★★★ 5/5
GoogleSpoke to Tiffany recently. So helpful and very knowledgeable about the local area. Much appreciated and highly recommended. Thank you
Carole · 1 November 2022
Agent replied · 26 October 2024
Thank you for your kind words! We're glad Tiffany could assist you and share her local expertise. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us!
★★★★★ 5/5
GoogleLily Doswell has been fantastic! Really recommend using Dybles, ask for Lily, extremely helpful and goes the extra mile.
Jade · 1 December 2022
Agent replied · 24 December 2024
Thank you for recommending Lily at Dybles! We're thrilled to hear about your positive experience. We always strive to go the extra mile for our customers. Looking forward to assisting you again in the future!
★★★★★ 5/5
GoogleI used Dybles to sell my three bed terraced property in Winchester. From the valuation onward they were always polite, efficient and quick to respond. I felt completely informed at every step of the way, and nothing was too much trouble for them. They valued the property at the same level as two other agents and then achieved a significant number of viewings in a short space of time. Their marketing material is, in my opinion, better presented than their competitors. The sale was well managed, with their sales progressor keeping me up to date and chasing the sale through without prompting. In particular, Jack, their Sales Manager, could not have done more. I would recommend Dybles to any buyer or seller.PositiveResponsiveness, Professionalism
Tom · 25 August 2020
Agent replied · 26 October 2024
Thank you for the glowing review! We are thrilled to hear about your positive experience with Dybles. Our team takes pride in providing top-notch service to our clients. We appreciate your recommendation and look forward to assisting you or anyone you know in the future.
★★★★★ 1/5
GoogleVery disappointing. I feel the company do not fully understand government guidelines on Covid-19. In my opinion they have been persistent in trying to get my son to sign up for a shared tendency agreement starting 1st July (with 3 other tenants) knowing people are still not allowed to mix with other households! They are landlord focused and no regard for tenant H&S.
Response to your feedback:
I took your advice and researched the matter and also spoke to our own letting agency. The current rules are groups of up to six people from different households are able to meet outdoors, or in a garden while continuing to practice social distancing. People from the same household can move to another house. No mention of 4 different households moving into together! I dont see in the link you provided that people from different households can move in together?
On the subject of persistence, you failed to mention the numerous telephone calls!!
You can twist the story to make it meet your requirements, but ultimately contracts are in favour of the landlord, and you represent the landlord. The tone of your response only demonstrates the experience I have received dealing with your company.
To the reader: I appreciate there are always two sides to a story. My humble opinion is just to err on the side of caution if you are going to deal with this company.
Jan · 30 July 2020
Agent replied
Hi Jan, thank you for taking the time to write your review although naturally I am somewhat disappointed that you have chosen to give us 1 star and your reasoning as to why.
Firstly, I would like to approach your comment in respect to your opinion on our understanding of government guidance. It seems to me that you have not taken the time to look into the official government guidance yourself before choosing to write your review. The official guidance clearly states that “people who wish to move home can do so” and so your son and their housemates are able to move into their new accommodation on 1st July if they wish to do so. Furthermore, I have also spoken to the legal team via the ’association of residential letting agents’ who have also confirmed that members of multiple households are able to move into a new home together as this is in line with government guidance. Dare I say, it is in fact yourself who does not fully understand the government guidelines on Covid-19 and may I suggest that you choose to carry out some research on the matter before you decide to leave a poor review. For your benefit, I will provide the link to the official government guidance on home moving during the coronavirus - https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak.
Secondly, I have looked into your comment about Dybles being “persistent in trying to get my son to sign up for a shared tenancy agreement”. I have seen the correspondence between yourself and the lettings team and can see that you were contacted three times in respect to the tenancy on 30th March, 12th May and 3rd June with a message to all tenants on 9th June. Within the emails from the Lettings Team on 3rd June and 9th June, they offered to remove your Son from the tenancy agreement if he did not feel comfortable moving in on 1st July, and offered to add him onto the tenancy at a later date once he felt comfortable to move in. I feel your comment about our persistence on trying to get your son to sign up is somewhat misleading as we had told yourself he doesn’t need to sign his tenancy agreement and can have the option of moving in later, but you chose not to give us a decision as to what you would like to do.
I would like to think that once you have chosen to spend some time researching the government guidelines and seen in fact that have a full understanding of the guidance, and reviewed your correspondence with the lettings department to see we have not been persistently asking your son to sign his tenancy agreement, you may wish to reconsider your review.
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