Carter Jonas Winchester reviews

★★★★★ 5/5

Google

Excellent service throughout the whole sales process. Alison was absolutely brilliant - offering superb guidance and support, and all in good humour to help with what is quite a stressful undertaking! Thank you so much to Alison and her colleagues in Winchester office. Sarah and Tim

Sarah · 18 August 2025

★★★★★ 5/5

Trustpilot

Really great service

Really great service! James Myres went over and beyond to make sure the process was as easy as possible, he’s a great asset to Carter Jones.

Archie · 9 February 2026

★★★★★ 5/5

Trustpilot

Izzie made the experience seamless from…

Izzie made the experience seamless from viewing to handing off. I couldn't have asked for a better turnaround and movement. Thank you so much!

Soni · 24 February 2026

★★★★★ 5/5

Trustpilot

Helpful and friendly

Ed Westmacott was very helpful when I was purchasing my new home, making himself available for several viewings and giving the sellers solicitors the odd nudge when required. It was a very straightforward ourchase with Carter Jonas on the case.

Tania · 1 October 2025

★★★★★ 5/5

Google

I have been using Carter Jonas Winchester for nearly three years and have been delighted with their attention to client needs etc, in particular Lauren and Tessa have been most efficient in responding to my needs and making life much easier with my busy life. I will continue to use them for all my future property needs due to this level of care for solving customers needs.

Rick · 10 October 2024

★★★★★ 5/5

Google

We have just started renting a property through Carter Jonas. Communication through the whole process has been fantastic. Our assigned agent Tessa has been very helpful, but also informed us when she was not in and ensure her colleagues were up to speed on everything. Great service, thank you.

Keara · 1 June 2025

★★★★★ 5/5

Google

We rent a property through Carter Jonas in Winchester and the service from Lauren has been very professional. She is super responsive to maintenance requests and been helpful with other queries we've had about the property.

Amy · 10 October 2025

★★★★★ 5/5

Google

Lauren is our property manager and is great. She’s informative, polite and very professional. When we have our reviews she caters to when we are available and adds no pressure. Great member of the team

Sophie · 10 October 2025

★★★★★ 1/5

Trustpilot

Very poor service

Really poor service. Dealt with Louis from their Winchester Branch who was pleasant (although outwardly commented negatively about others who had viewed the property that day, which I didn't find particularly professional) on the viewing on Friday 13th October. Had some immediate questions which were emailed across within hours of the viewing to which 3 weeks later there hasn't been a response.Put an offer in on the property the following Monday (16th) and had an update on the Wednesday saying probably wouldn't have an update until the end of the week.Didn't receive any further updates (despite chasing) until 8 days later to say there still wasn't a decision but no explanation as to why and that the owners wanted to meet us the following Friday (3rd November - today).Sent a response within 3 hours saying we'd be happy to meet them and also asking some really basic questions. As of today I have had no communication following my email from over a week ago, nor have I received any updates regarding the property or my application.Extremely disappointed and wouldn't recommend to others...

Ben · 4 November 2023

★★★★★ 5/5

Google

Rob and the team were great at every stage of selling my fathers property. All aspects if the process were handled not just efficiently and professionally, but also with complete understanding and flexibility fir our specific needs.

Kay · 9 August 2025

★★★★★ 5/5

Trustpilot

Excellent customer service in finding a…

Excellent customer service in finding a great home for our family. Tanya Hall was so supportive and helpful.

Anon · 18 September 2026

★★★★★ 5/5

Trustpilot

Amazing experience

Fiona and the team at Carter Jonas have been an absolute dream when coming to look for mine and my partners first rental property together! They were fast assertive and had answers to all our questions. Special thank you to the newbury team for being so helpful and supportive for this big move! New flat… Here we come!!

Paris · 31 October 2024

★★★★★ 5/5

Trustpilot

Excellent lettings and sales

Carter Jonas has managed lettings for me for many years and are always efficient, sensible and approachable. They have also recently acted on a property sale for me, and found a buyer very quickly. Very satisfied with their service.

P · 5 August 2026

★★★★★ 5/5

Trustpilot

Smooth easy process to fix our tenancy

Smooth easy process to fix our tenancy. Our contact Tanya Hall was extremely helpful throughout.

Ian · 23 September 2026

★★★★★ 5/5

Trustpilot

Extremely happy with CJ

Extremely happy with CJ, especially Andrew, who really looked out for me during the whole process.

Customer · 18 January 2026

★★★★★ 5/5

Google

Lauren Cowley and the team at Carter Jonas have been exceptional throughout my tenancy. Having rented a property with them for over a year, I can confidently say that they have always acted professionally regarding property maintenance and contract handling. I highly recommend Carter Jonas, and my thanks in particular to Lauren Cowley and Louis Street.

Dominic · 10 October 2024

★★★★★ 5/5

Google

The team at Carter Jonas in Winchester were excellent, they are very professional, efficient and friendly. My proterty manager is alwasy very helpful, prompt answer and sort out issues with my house. I am so pleased with their work and services.

PAN · 1 May 2025

★★★★★ 5/5

Google

Estate agents are rarely as efficient and clear in communication as Lauren was (rental side). A very good experience with her and the team. Thank you.

Simon · 10 October 2025

★★★★★ 5/5

Google

Sophie was professional in all aspects. Flexible, helpful, and a good communicator she helped smooth the process and was a reassuring presence for all parties involved.

Gavin · 10 October 2025

★★★★★ 5/5

Google

They found the perfect house for us, understanding completely what we were looking for. Special thanks to Lauren for the professionalism and the constant efficient support.

Nicola · 10 October 2025

★★★★★ 5/5

Trustpilot

Carter Jonas Fulham were excellent

Mandy and Wayland helped me immensely when purchasing my first property. Mandy was always extremely communicative and on hand to answer all my questions, and she kept me in the loop throughout the process. On the day of completion, Wayland was brilliant and helped make a very stressful day so much easier. Couldn't recommend Carter Jonas Fulham more and particularly Mandy and Wayland. Thank you for a brilliant service!

Aim · 3 January 2024

★★★★★ 5/5

Trustpilot

Quiet and assured professionalism

Julia Wilson handled a complex and often fraught selling and buying situation with a calm and steady hand. We felt well supported throughout. She was the ultimate professional who made a very stressfull period in our lives much easier than it might otherwise have been and I have no hesitation in applauding her quiet and assured professionalism.

Stephen · 22 February 2026

★★★★★ 5/5

Trustpilot

Great Service from Carter Jonas

I have nothing but praise for Helen and the team at Carter Jonas when I used them to sell my house. They valued the house at more than other estate agents and I sold at a great price. The transaction when through very smoothly and I would not hesitate in recommending them. Thanks!!!

M · 22 October 2024

★★★★★ 1/5

Trustpilot

Incredibly frustrated with this…

Incredibly frustrated with this company. They are discriminatory and homophobic. We found our perfect rental property and proceeded to view and submit our application. After days of chasing. Kam finally called me back. She said the asset manager rejected our application as he felt the property was too small for our family.

Sarah · 30 March 2026