Trusted Agent profile · Wimbledon

Hawes & Co Wimbledon Broadway reviews

4.7

★★★★★ Excellent

167 reviews across 1 platform

91 The Broadway, Wimbledon, SW19 1QE

Hawes & Co's office in Wimbledon, at 91 The Broadway, is rated 4.7 out of 5 across 167 reviews on 1 platform, including 167 Google reviews rated 4.7.

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4.7 / 5

167

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wimbledon office, from every platform, shown as written. First names only.

5/5

Google

Hawes and, in particular, Paul Mannell were absolutely stellar. Right from the beginning - realistic valuation, good marketing, negotiation between buyers, and then navigating the usual stumbling blocks through to exchange and completion - Paul was calm and transparent providing fair advice. He was responsive and empathetic (not something we can say about some of their direct competitors).

Keshav · 13 April 2022

Agent replied · 6 February 2024

Hi Keshav, thank you kindly for the fantastic review! We are happy to hear that your experience with us was so great! Best Wishes, Angus Macleod (Hawes & Co)

5/5

Google

Rosie & Sophie couldn’t have been more professional & helpful in guiding us through the process of letting our wimbledon property.

Jane · 30 March 2026

Agent replied · 13 April 2026

Jane Essex, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawes & Co Estate Agents - Wimbledon Broadway.

1/5

Google

Highly disappointing service from H&Co. Selling a property which H&C initially undervalued (by over 20% compared to the average given by other estate agents!) which should have been the sign to go elsewhere... Resolved this, and had the property on the market with H&C for almost 6 weeks and they failed to secure a single viewing in that time. In fact, I managed to arrange one myself through a work colleague before they had arranged any (which they failed to ever do). After a severe lack of communication from the branch, I followed up only to find that the allocated sales rep had left the business ~2 weeks prior and H&C had not informed me, nor allocated the sale to another agent! Cancelled the arrangement with absolutely no fight from H&C to improve the service - just gave the impression of giving up at the first opportunity - perhaps out of embarrassment. Positives: Commission for sales is at the lower end, but from my experience with H&C, you get what you pay for...

Michael · 13 April 2024

Agent replied · 6 February 2024

Dear Mr Flaherty, I was very sorry to read your review. Clearly the marketing of your property has not gone as well as expected. We will look at this again, to make sure that lessons are learnt. Wishing you all the best with the future marketing of your property. Kind regards, Max Chapman (Managing Director, Hawes & Co).

5/5

Google

When you deal with Hawes you wonder how estate agents ever get a bad name. We used them in 2023 for the sale of our property and we purchased another at the same time for which they were the agent. At all times they were highly professional and helpful. They communicated regularly and were always responsive. The advice they gave about the marketing, pricing and negotiation of the sale of our property was invaluable. Highly recommended.

Paul · 13 April 2024

Agent replied · 6 February 2024

Hi Paul, thank you for taking the time to leave a wonderful review. We are very pleased to hear that the team in the Broadway office were professional and helpful, communicated regularly and always responsive! Best Wishes, Amy Taylor (Hawes & Co)

5/5

Google

I’ve just completed the sale of my house in Wimbledon through Hawes. John Gordon has been excellent throughout - professional, helpful, responsive, reliable and straightforward. A real “relationship builder”, John couldn’t have provided a better service.

Mela · 13 April 2025

5/5

Google

We have had a very positive experience with Tayler and Emil as new tenants were found for our flat. They have been very proactive and helpful throughout the whole process and they have communicated with us at every stage of the process. I would highly recommend them and Hawes.

Richard · 13 April 2025

Agent replied · 23 December 2024

Richard Gordon, we are very happy we could provide you with a positive experience!

5/5

Google

Amazing experience selling our home with Hawes & Co Wimbledon. Marcus Short was our main contact during the whole process, advising and providing support throughout in spite of the current circumstances brought about by the pandemic. I highly recommend Hawes & Co Wimbledon and would certainly consider using their services again in the future.

Martín · 6 February 2021

Agent replied · 6 February 2024

Hi Martin, thank you very much for the super review, great to hear! BW, Max

5/5

Google

We had a fantastic experience with Marcus at Hawes & Co. Marcus and the team helped us navigate the tough challenge of selling the house during the pandemic. They were responsive and courteous throughout. We trusted them completely to do a good job and they more than delivered. I would recommend them to anyone.

Howard · 6 February 2021

Agent replied · 6 February 2024

Many thanks for the great review! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

We completed on the sale of our house yesterday. We cannot speak highly enough of John Gordon and Hawes & Co, Wimbledon. From our very first conversation with John, we knew we were in safe hands. Communication was excellent throughout the whole sales process and John's knowledge, friendliness and professionalism made him a delight to deal with. If you are looking to buy or sell property in the Wimbledon area, I would heartily recommend using Hawes & Co.

Latenightlizzie · 13 April 2025

5/5

Google

We were strongly recommended to use Stephen Ashby at Hawes & Co to sell our house. Stephen was first rate and secured interest quickly from initial marketing. He was pro-active, professional with a constructive manner that ensured a deal was closed with the minimum of friction. I would highly recommend.PositiveQuality

Andy · 24 August 2021

Agent replied · 6 February 2024

Many thanks, it's great to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Our experience as first time buyers was amazing - Paul was very helpful and accommodating to make our process as smooth as possible. Great communication throughout the process.

Alexandra · 13 April 2025

5/5

Google

We used Hawes and Co to sell our property as well as to buy our new home. During the last two years we were dealing with many local agents and Hawes were by far the most honest, reliable and proactive agents we ever had to deal with. They were professional, friendly, , hard working, accommodating, understood our needs and did not bother us necessarily unlike many other agents. We really do not have anything negative to say about them. We were dealing manly with Paul, and sometimes with John, from Wimbledon broadway office and they were both amazing to deal with, although everyone else in the office was equally helpful. In particular we would like to say a huge thank you to Paul, our main agent, that has helped us since the beginning of our journey and he was the most wonderful person to deal with. He was extremely dedicated and very hard working. His work ethos and honesty was truly exceptional. If we need estate agents in the future we will defiantly use them again! I never thought I will ever recommend estate agents but Haws we so great that it would be unfair to not endorse them! I would highly recommend them without any hesitation! Thank you Paul, John, Marcus and everyone else in the office for all your help! Warmest regards Myrto and Michalis

Athina-Myrto · 7 February 2020

5/5

Google

I cannot recommend Marcus Short and Hawes & Co enough. He helped my Aunt sell her house in Wimbledon and we were all so impressed with how he communicated and took care of her and the sale of the property throughout the process, despite horrendous chain issues. Some how he managed to keep her calm and diffused several challenges along the way. He made a stressful situation bearable and took all the strain for her. Really going above and beyond. You are in safe hands with Marcus. Thank you so much...

Susie · 7 February 2019

5/5

Google

Excellent agents, really did everything they could to help get us through the purchase of a house quickly. As a buyer you don't expect the agent to be ready to help and so eager to do what they could to help with a purchase. Paul was fantastic, the whole team was but Paul was our primary point of contact. He was friendly, honest and quick to respond even on his days off or after hours. He even helped us with surveyor recommendations and to find a few household things we needed after we purchased (like a surveyor rec for a loft extension). Also as I know Paul did a good job negotiating for the seller. We came up quite a bit from our initial offer which was fair but he was very honest about it and while I knew he was negotiating us up, he was completely fair and reasonable about giving reasons and being nice and communicative during the negotiations. Friendly & professional service. They went above and beyond. Anyone who has had a bad experience with an agent hasn't worked with Paul or the rest of the Hawes & Co team. For sure we will call them to sell our house when it's time.

Jackie · 7 February 2019

5/5

Google

Our house was recently sold by the Wimbledon Broadway office of Hawes & Co. From start to finish the service we received was exemplary. We mainly dealt with John Gordon and Paul Mannell. John advised us on price and marketing and they both worked hard to quickly find a buyer. Despite numerous conveyancing problems both with our sale and with other sales in the chain, Paul was constantly on top of resolving them all. Marina and all the other staff dealt with everything efficiently and nothing was too much trouble. I wouldn’t hesitate to recommend this office.

Christopher · 7 February 2019

5/5

Google

Big thanks to Marcus and his team at Hawes & Co! Marcus wasn't the agent for my house sale but he was part of the chain we were in and we are very lucky to have been able to get his assistance. He stepped in to sort out issues we were having that our online based agent couldn't. Marcus was very knowledgeable and was able to absorb the stress we felt under from our appointed agent. I do think that without Marcus' intervention I would not have had a successful sale. I could not recommend him highly enough and he will be the first person I contact when I look to move. Thank you Marcus!

Alexander · 7 February 2019

5/5

Google

Paul was really helpful and diligent - would highly recommend.

Robert · 13 April 2024

Agent replied · 25 March 2024

Hi Robert, thank you for taking the time to leave a great review. We are very pleased to hear that Paul was really helpful and diligent! Best Wishes, Amy Taylor (Hawes & Co)

5/5

Google

Paul was great from the start. He impressed us when he came to value the house, giving good, thoughtful advice on priorities in terms of prepping the house for sale. He also pitched the valuation as a sensible point to maximize our profit, without being unrealistic. During the sale process he kept us informed and advised us well. He also worked hard in chasing down sales leads. We saw 6 estate agents from various companies, and we defiantly made the right call in engaging him.

Martigan · 7 February 2018

1/5

Google

The estate agent from hell Chased them for days and they never replied, until the property eventually rented.Cancelled their another viewing I had because the couldn’t check with the landlord first if they accepted pets, when they eventually said they didn’t, this awful agency cancelled on me last minute. The think people can just be treated like that! They are appalling Do not use!

Sergio · 13 April 2025

1/5

Google

I have rent out a bed room flat with Hawes&co almost 2 years ago where I lived on my own. I have signed a 2 year contract with a 1 year break clause. During that time I have had issues with the neighbours which have been left unresolved so the situation has become progressively worse week on week. I was also recovering after my surgery. The Hawes & Co branch has been fully aware of my situation from the start of my tenancy and have not done anything to help resolve the issue. I was forced to move out on as the level of disturbance had become unbearable. In the beginning I have been asked to pay an extra money as I was in breach of my contract to cover remaining months beforehand the end of my tenancy. I've gone through a massive fight and I hope nobody has to go through the same as me. It was horrible and extremely stressful

Paulina · 13 April 2022

Agent replied · 6 February 2024

“Dear Paulina, further to your review I confirm that we have responded in detail to your concerns, via our official complaints procedure last year. We appreciate that this was a difficult period for you, and hope that your are now settled in your new home. Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Outstanding! We have used Hawes& Co, Wimbledon branch, to sell our flat and buy our onward property, and we couldn’t have picked a better agent. Paul Mannell, in particular, was impeccable; personable and friendly, honest, knowledgeable, diligent, highly responsive and helpful, a true professional. He provided seamless communication through the usual ups and downs of the house selling/buying journey, and was always on hand to offer calm, objective advice and give realistic solutions- even at times when things, as they sometimes do, got complicated and convoluted. He saw us through being in the middle of a tangled chain to successfully completing on our sale and purchase, and has been the voice of reason during a rather stressful process indeed. Having had negative past experiences with other estate agencies, this has truly been a faultless, 5-star service, and we cannot recommend them highly enough! Despina & Marinos

Despina · 13 April 2022

Agent replied · 21 June 2024

Dear Despina, thank you kindly for this outstanding review. We are very pleased to hear you had a great experience with both buying and selling. Best wishes, Lydia Pickard (Hawes and Co).

5/5

Google

I received an excellent, friendly and very professional service from Tayler Currier and Kamilla Mcdonald in Hawes & Co’s letting department in Wimbledon. They successfully found me a property to rent and then guided and supported me through the process of referencing and moving in. I would strongly recommend Hawes & Co to anyone who may be looking for a rental property.

Paul · 13 April 2025

5/5

Google

Really happy to have bought a house through Hawes. Paul Mannell was attentive, helpful and always positive. Very good experience

Saltpier · 13 April 2023

Agent replied · 6 February 2024

Hi, thank you for the 5 star review! We are very pleased you had a positive experience with our Wimbledon Town office. Best Wishes Amy Taylor (Hawes & Co)

5/5

Google

Paul was really helpful and diligent - would highly recommend.

Robert · 8 December 2023

Agent replied · 6 February 2024

Hi Robert, thank you for taking the time to leave a great review. We are very pleased to hear that Paul was really helpful and diligent! Best Wishes, Amy Taylor (Hawes & Co)

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Questions about Hawes & Co Wimbledon Broadway

How many reviews does Hawes & Co Wimbledon Broadway have?

Hawes & Co's Wimbledon office has 167 reviews across 1 platform: 167 on Google.

What is Hawes & Co Wimbledon Broadway's rating?

Hawes & Co Wimbledon Broadway is rated 4.7 out of 5 across all 167 reviews, and 4.7 out of 5 on Google from 167 reviews.

Where is Hawes & Co's Wimbledon office?

Hawes & Co Wimbledon Broadway, 91 The Broadway, Wimbledon, SW19 1QE.

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