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Piccolo reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

137 reviews across 1 platform

The Old School House, West Street, Wilton SP2 0DG

Piccolo's Wilton office at The Old School House is rated 4.9 out of 5 across 137 reviews on 1 platform, including 137 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

137

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wilton office, from every platform, shown as written. First names only.

5/5

Google

Piccolo are exceptional, really helpful really supportive and great customer service I could not recommend them more highly

Kate Β· 13 April 2025

Agent replied Β· 23 November 2024

Good morning Kate, thank you for this lovely review! We hope you're settling in well and we're looking forward to seeing you out and about in Wilton! Maia x

5/5

Google

Pennie at Piccolo couldn't have been more helpful and professional. From start to finish she remained unflappable and ironed out some tricky issues quickly and efficiently. We would thoroughly recommend the team at Piccolo- they really go the extra mile to make sure the whole selling process is a smooth as humanly possible!

Angela Β· 28 July 2023

Agent replied Β· 27 August 2023

Thank you for the kind words. I was thrilled to be involved with the sale of your beautiful property. We wish you every happiness in your new home ... /Pennie

5/5

Google

I would highly recommend Piccolo Property Services, the team are all amazing, nothing is too much trouble, the whole process has been so smooth. I’m so pleased I found the right property through Piccolo and grateful for the help and guidance I have been given, fabulous team, thank you! x

Stephanie Β· 8 October 2023

Agent replied Β· 29 October 2023

Thank you so much for this lovely review! I hope your move has gone smoothly and have fun unpacking this weekend!

5/5

Google

What a fabulous team! Everyone at Piccolo is friendly, efficient, professional and kind. They have made me feel like a valued client rather than β€œjust another tenant”. This means a lot! Thank you Piccolo! The new office is gorgeous too, and again, I was warmly welcomed through the door with lots of smiles! Fantastic service all round. Highly recommend.

Sarah Β· 1 January 2023

Agent replied Β· 30 July 2023

Thank you Sarah for this lovely review and for popping in to see us in our new office! Hope to see you again soon!

1/5

Google

LANDLORDS BEWARE. I witnessed Piccolos chap temporarily repair the boiler with him saying it wouldn't be himself returning to do the full repair. Three months later the same man returned, criticising the 'quick fix' repair saying it was bad practice etc and needed urgent attention. He'd clearly forgotten I was there at his first visit. Creating opportunities to charge twice perhaps? Overall, with other dealings Piccolo failed to display professional and trustworthy standards.

H Β· 13 April 2020

Agent replied

Many thanks for bringing this to our attention. Please contact us on 01722 580059 and let us know which property this relates to. We can then fully investigate and raise the issue with the company concerned.

5/5

Google

Recently rented through Piccolo for a year and a half and would recommend them to anybody. They go above and beyond and are very easy to deal with. They are helpful and more than fair which has really been a help during a tough 18 months with the pandemic. A great team and lovely people, thanks guys. Rob MarrinerPositiveResponsiveness, Professionalism, Value

Robert Β· 21 June 2022

Agent replied Β· 20 June 2024

Hi Rob - thank you for your lovely review and we all wish you the very best for the future.

5/5

Google

The staff at piccolo have been wonderful from stage moment we started they have made it all so easy and stress free and have dealt with any queries quickly and efficiently that it has been by far the easiest move I have had to so I couldn't of asked for a better letting agent and would recommend them without hesitationPositiveProfessionalism

Alan Β· 21 June 2022

Agent replied Β· 20 June 2024

Hi Alan - thank you for your lovely review and we all hope that have a truly wonderful Christmas in your new home!

5/5

Google

Friendly staff providing excellent and reliable service. I have deal with Piccolo and it was a great helpful service. Many thanks for Lou, Helen and all the Piccolo staff. πŸ’ …

Praveen Β· 27 July 2024

Agent replied Β· 25 October 2024

Good morning, Praveen. Thank you for the lovely review. We're so glad you've enjoyed your experience with Piccolo, and we hope you're settling into your new home well. Many thanks, Maia

5/5

Google

Over almost 3 years renting from piccolo I can honestly say they have been the best letting agent I've ever used, nothing is ever to much trouble with them if you need help they always there everyone at the office has been amazing I wish them all the best

Richard Β· 30 June 2023

Agent replied Β· 30 July 2023

Hi Richard - thank you very much for leaving such a lovely review and we all wish you the very best in your new job! Lou

5/5

Google

The guys here are brilliant and get things moving Verry quickly, always on the other end of the phone or email and Verry friendly. Helen and Lou have made this process Verry easy and stress free absolute superstars Thankyou!!!

James Β· 21 February 2024

Agent replied Β· 20 June 2024

Thank you so much for your kind words, James! We're thrilled to hear that you had a fantastic experience with our team at Piccolo Property Services. We pride ourselves on providing excellent service and ensuring that the process is smooth and stress-free for our clients. Helen and Lou are indeed absolute superstars and we're delighted that they were able to make things easy for you. Thank you for recommending us and we hope you enjoy your new home!

5/5

Google

As a tenant, with years of experience of different agents, I can confidently say that Piccolo are by far the most thorough, professional and responsible I have dealt with. Any concerns we raise are addressed promptly, in a systematic and timely way and communications are clear and friendly. It's very reassuring to know that Piccolo have such high standards of service. Thank you.PositiveResponsiveness, Quality, Professionalism

Martyn Β· 21 June 2021

Agent replied Β· 20 June 2024

Hi Martyn - many thanks for your kind words and it is really good to hear that our high standards of service are appreciated.

5/5

Google

We have been working with many different letting agencies recently and had a lot of mixed experiences. But we must say that we have been very impressed with Piccolo staff's attention to detail, friendliness and professionalism. Pennie, Helen, Lou and Jacqui are a great team and we would definitely recommend them if you are looking to let/rent a property.PositiveResponsiveness, Quality, Professionalism, Value

Diana Β· 26 October 2021

Agent replied

Hi Diana - thank you so much for taking the time to leave a review and thank you for your kind words!

5/5

Google

Speaking as a landlord, the team at Piccolo are incredibly dedicated to get things done properly and swiftly. They put much effort into finding the right tenant for the right place and do their utmost to provide a quality service. We find them a pleasure to work with and therefore highly reccomend their services.

Thomas Β· 30 July 2022

Agent replied Β· 30 July 2023

Thank you! It has been a pleasure to work with you too!

5/5

Google

Amazing experience! Very kind and helpful estate agents.

Colin Β· 13 April 2025

Agent replied Β· 25 October 2024

Hi Colin, thank you for taking the time to leave this lovely review. We're all so pleased to hear that you've had a great experience with us. Many thanks, Maia

5/5

Google

Great company who were really helpful in getting us our place. Always on hand to help with any questions we had. A real personal touch to the service provided. Would highly recommend.

Denis Β· 22 March 2024

Agent replied Β· 20 June 2024

Thank you Denis for your kind words! We're thrilled to hear that you had a great experience with team Piccolo . We always strive to provide a personal touch and excellent service to our clients so thank you for recommending us!

5/5

Google

Lou and the team are very friendly and professional. Not your typical agent! They will always go the extra mile to help you and will not rip you off. Parking outside if required, and they will respond to you promptly by email. You could do a lot worse than using these guys.

S Β· 14 April 2018

5/5

Google

I have recently worked alongside Pennie Gill and the process was no doubt helped by her willingness to help move the sellers solicitors along. Thank you Pennie I appreciate the help!

Ollie Β· 31 January 2023

5/5

Google

Piccolo provided excellent service both as a letting and sales agent. They were extremely professional and helpful at all times whilst being very friendly and approachable. I would not hesitate to recommend them and would happily use their services again myself.

Mandy Β· 29 July 2023

Agent replied Β· 27 August 2023

Thank you Mandy for your kind words. Very best wishes from all the team at Piccolo!

5/5

Google

It is SUCH a pleasure dealing with Piccolo Property. The team are all so lovely and helpful and are definitely making the whole property search so much more personal and enjoyable. Thank you so much!!

Charlie Β· 23 December 2023

Agent replied Β· 20 June 2024

Thank you Charlie! :-)

5/5

Google

Having been a tenant with Piccolo for 3 and a half years I can honestly say they have been amazing. Anything got sorted immediately. Always fitted visits around my working schedules which have been challenging including working nights. Very professional and friendly team.

Heidi Β· 31 May 2023

Agent replied Β· 30 July 2023

Thank you for being a wonderful tenant Heidi - can't believe its been 3 and half years! We will miss you! All the very best to you in your new home :-)

5/5

Google

Piccolo provided excellent service when buying my new home. They were extremely professional and helpful at all times whilst being very friendly and approachable. I would not hesitate to recommend them and would happily use their services again myself.

Siobhan Β· 6 August 2023

Agent replied Β· 27 August 2023

Thank you so much Siobhan and we look forward to seeing photos in due course!

5/5

Google

Extremely professional & friendly service. They took time to understand our needs and patiently lead us through complexities of the rental process. They might not be the biggest agency but their team were certainly the most attentive, by far. Really nice people to deal with, I would recommend Piccolo 100%.

TMBennett Β· 30 July 2022

Agent replied Β· 30 July 2023

Thank you very much for your lovely review and I'm so glad that we were able to help you all.

5/5

Google

Wonderful service from Penny at Piccolo Property, the whole process of selling our house went so smoothly because of her driving it forward we couldn't have been happier. Highly recommend contacting her when you have a property to sell.

Catharine Β· 28 July 2023

Agent replied Β· 27 August 2023

Thank you, for the kind words Catharine. I am pleased that we were able to help you find new owners for the house .../Pennie

5/5

Google

The team at Piccolo is amazing . Moving in was really straightforward and any issues have been sorted straight away. Even I was away during the process but they made it very easy for me to do the documentation.I would strongly recommend them to anybody looking to rent! Hellen and pennie were very responsive and helpful.PositiveResponsiveness, Professionalism

Akhil Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you Akhil! I hope you are settling well to your new home ...

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Questions about Piccolo

How many reviews does Piccolo have?

Piccolo's Wilton office has 137 reviews across 1 platform: 137 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Piccolo's rating?

Piccolo is rated 4.9 out of 5 across all 137 reviews, and 4.9 out of 5 on Google from 137 reviews, checked 9 October 2026.

Where is Piccolo's Wilton office?

Piccolo, The Old School House, West Street, Wilton SP2 0DG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.