Every review we hold for the Wilmslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently worked with Reeds Rains to find a new rental property, and I was thoroughly impressed with their service. The team was incredibly helpful and efficient, making the entire process stress-free.
They were always available to answer my questions and provide guidance. Their expertise and knowledge of the local market were invaluable in helping me find the perfect property. I highly recommend Reeds Rains to anyone looking to rent or lease a property.
Andrew · 4 December 2024
Agent replied · 23 December 2024
Thank you for your review, and we are really pleased that you found our service impressive. We hope that you have settled in.
Best wishes, Mark & the team
★★★★★ 5/5
GoogleI can’t speak more highly of Mark and the team at Reed Rains Wilmslow.
Currently building out a buy to let portfolio in the Wilmslow/Alderley Edge area and the time and energy Mark has put in to understand what we are looking for and then find properties that meet this has been incredible.
Could not recommend more!
William · 23 January 2023
Agent replied · 23 January 2024
Will, thanks for your feedback, and taking the time to leave a review. We really do appreciate it. We are looking forward to helping you build your portfolio, and working together. All the best, Mark/ Team
★★★★★ 5/5
GoogleWe cannot recommend Mark and Emma highly enough. At a difficult time for our family, they handled the house sale calmly and professionally. They were always contactable and responsive to questions. Thank you so much .
Carolyn · 26 May 2024
Agent replied · 24 August 2024
Carolyn & Jon, Thank you so much for your lovely review, thank you for your business, and I'm really pleased for you that we exchanged yesterday. Best wishes, Mark, Emma & the team.
★★★★★ 5/5
GoogleFreddie has provided professional service. He is friendly. Communication was prompt, thorough and always helpful. The entire process was with great experience. They were easy to contact and replied really quickly. Thank you so much for your service.
Sophie · 28 November 2025
Agent replied · 28 December 2025
Thank you for your lovely review about Freddie and your experience with Reeds Rains, we hope you have settled in to your new home. Regards Mark & the team
★★★★★ 5/5
GoogleWe are so so grateful for the service provided by Olivia. She’s been amazing throughout. Super attentive and a great communicator. Thank you so much!
Farah · 15 March 2026
Agent replied · 15 April 2026
Thank you for your lovely review, and feedback, we really appreciate it. No doubt you're excited to get into your new home today, and we hope that you settle in soon.
★★★★★ 5/5
GoogleI contacted Reeds in regards to a property in Wilmslow. Isabella was able to show me around twice at short notice. She was very helpful throughout, provided me promptly with any information requested and followed up on any points I raised.
Luke · 24 November 2023
Agent replied · 23 January 2024
Luke, thank you for taking the time to leave your review about dealing with Reeds Rains, and Isabella. I hope we can help you secure a suitable property soon. Best wishes, Mark.
★★★★★ 5/5
GoogleWe had a great experience with our estate agent, Olivia. She was really proactive in chasing both sides and helping to speed up the process, which we truly appreciated. …
Parisa · 15 January 2026
Agent replied · 28 December 2025
Thank your Parisa, we're really pleased for you, and we are sure you will be enjoying your new home over Christmas. Thank you for being a really proactive and a fast buyer. Best wishes, Mark and the sales team.
★★★★★ 5/5
GoogleMark, Emma and Isabella at Reeds Rains Wilmslow have been brilliant. Throughout the process of selling my property they have been proactive and clear at communicating updates and explaining the next steps. They were always available to chat and answer any questions.
It was a very quick turnaround from valuation to sale as the team did a really efficient job of getting the property on the market and organising the viewings - and found a buyer within a week!
Thanks for your help,
Elliot
Elliot · 26 April 2024
Agent replied · 24 August 2024
Elliot, thank your for your lovely review, and feedback. It's very much appreciated.
★★★★★ 5/5
GoogleWould highly recommend, the team especially Thom went above and beyond, very helpful through our process and a pleasure to deal with.
Grace · 23 September 2024
Agent replied · 23 October 2024
Thanks Grace, thank you for your feedback regarding our Lettings service and Thom. We hope you have settled in to your new home. Regards
Mark
★★★★★ 5/5
GoogleI have just bought a flat in Wilmslow through Reeds Rains. The solicitors seemed to be faffing about a lot towards the end and Isabella at Reeds Rains was amazing, she chased everyone up almost daily and let me know what was going on. We finally made it happen very late on the proposed moving date, but I'm pretty sure it wouldn't have happened without Isabella's help.
Nicki · 2 November 2024
Agent replied · 9 November 2024
Thank you Nicki, thanks for leaving feedback, we really appreciate it. I'm really pleased for you, we made a good team!. I hope you are enjoying your new home. Isabella & Team
★★★★★ 5/5
GoogleSold my ex rental property with Mark. The staff Olivia and Hayley were excellent all the way through keeping me updated and informed. I had owned this house since left university and it was rented out with another agency. It had started to cause me problems with tenants and gaps so I needed it selling quickly. The team suggested a way to sell that made it so easy and I got more than I thought it was worth. They listened to what my needs were and provided the best solution. Always smiling when I came into the office - next time Im passing im bringing the cakes :-)
Gareth · 23 January 2023
★★★★★ 5/5
GoogleMyself and my boyfriend decided to move up to wilmslow from Southampton only 4 weeks ago and within that time we have found a house to rent which is perfect for us, everything signed and all moved in 2 weeks ago.
Claudia has been amazing, so helpful throughout! She’s so kind and welcoming as well. If i could give more than 5* I would.
Will definitely be using reeds rains again when we look to purchase a property here.
Thank you for all your help ☺️
Ellie · 23 January 2023
★★★★★ 5/5
GoogleWe sold a property in Handforth Cheshire recently, Mark was our first contact in the selling process and his advice and expertise made a huge difference. We would recommend the company to any potential seller or buyer and thank all the staff for their help and support
Paul · 23 January 2023
Agent replied · 23 January 2024
Thank you for your lovely feedback, and for taking time to leave your review, we hope you are enjoying the sunshine!. Many thanks, Mark & the team. 🌞 …
★★★★★ 5/5
GoogleThe loveliest and friendliest people to deal with. Have seen a few properties in Wilmslow with other agents and its been terrible service. Reed Reins have been amazing from day one. Offer has been accepted on a dream home and have kept us informed all the way and helping with any queries and concerns. Nothing is ever too much trouble. Thank you so much Olivia, Hayley and Mark. I would recommend them to anyone for any property needs.
Jonny · 23 January 2023
★★★★★ 1/5
GoogleAVOID RENTING AT ANY COSTS.
Rented a property off them in 2020. Landlord's house was quiet dated with old flooring and carpet, asked this to be changed when made the offer and was told that its something that could be looked into however when I accepted the offer I was told the flooring and carpet couldn't be changed and if anything I can go ahead and change it at my own costs which obviously I wasn't going to do so dealt with it. Anyways year on year my rent has been getting increased so this year half way through I secured my own place and gave one months notice and told reeds rains that I was willing to pay the re-let fee for them to end my contract. Reeds rains not only told me pay the re-let fee but also asked me to pay the rent till they found another tenant. They increased the rent £300 more on top of what I was paying without changing the dated flooring and carpet. I then cleaned the house up and left it in a condition it was given to me in and returned the keys to reeds rains and told them that I will not pay any further rent as I no longer reside at the property. The lettings manager Thomas Cavanagh who is very unprofessional and carries a disgusting behaviour starts threatening me about taking a legal action if I didn't pay the rent not only that but I was also asked in writing by himself to give up my security deposit to end the contract. His behaviour towards me has been absolutely horrible. I told him I didn't want any contact with him and that my solicitor will contact him and regardless of that he carried on emailing me forcing me to pay the rent and change the flooring after I had returned the property keys back to reeds rains. In the three years I have been at the property I have had numerous issues regarding leaking pipes and moulds which I brought to reeds rains attention and they have failed to work on these issues. AVOID THEM
Maha · 9 January 2024
Agent replied · 23 January 2024
Miss Maha, I believe that this is being dealt with by the Reeds Rains Property Management Team. I have looked at your file, I can see that you are in a fixed term AST until July 2024, and that your Landlord has agreed to release you early, once a new tenant has been found, at an increased rental amount, in line with rental averages. Your Landlord is not satisfied with the condition that you have left the property in, and naturally, he wants to look into these things further.
Thomas has had to make contact with you, as you left the property, and is yet to hear from your solicitor, which you advised would be in touch. Handing back the keys does not release you from your contract unfortunately, and there is a process to follow. Our property management team are dealing with this matter and will be in contact.
Regards, Mark Latham
★★★★★ 5/5
GoogleSelling my flat with Reeds Rains was completely stress-free. From the moment they valued the flat to the day we completed, everything was handled professionally and efficiently. …
Ads · 15 December 2025
Agent replied · 28 December 2025
Mr Phillips, thank you for taking the time to leave feedback regarding your recent experience with Reeds Rains. We're delighted to have sold your property and we wish you all the very best. Mark & the sales team.
★★★★★ 5/5
GoogleExcellent service, I highly recommend Reeds Rains, Wilmslow. The whole team provided 5* helpful and friendly service. Special thanks to Thomas we got there! Thanks to all.
Fiona · 30 January 2024
Agent replied · 6 February 2024
Fiona, thank you for your lovely review, and we hope you have settled into your new home. Kind Regards, Mark & the team.
★★★★★ 5/5
GoogleEmma was amazing throughout the entire process. She informed us of every detail along the way and nothing was too much hassle. Highly recommend reeds rains!
Georgi · 30 January 2024
Agent replied · 6 February 2024
Georgi, thank you for taking time to leave a lovely review and feedback, we wish you all the very best in your new home. Mark & the team.
★★★★★ 5/5
GoogleAs an Electrical contractor we don't really deal with any estate agents as we have had a lot of bad experiences over the years with payment terms. Ive got to say everyone at this branch are a pleasure to deal with and always go above and beyond to help where needed. Keep up the great work :)
James · 2 November 2024
Agent replied · 22 November 2024
Thank you James, and thank you for being reliable, and very efficient. Regards, Thom and the team.
★★★★★ 5/5
GoogleClaudia was an absolute star at sorting out our tenancy - constantly there to give advice when needed, chase up other companies for information and ensured to get us letting the property as soon as we could.
Ellis · 23 January 2023
Agent replied · 23 January 2024
Ellis, thank you for taking the time to leave your review, we hope that you have settled in to your home. Kind Regards, the Lettings Team
★★★★★ 5/5
GoogleWe recently bought our home through Reeds Rains Wilmslow. We dealt with Mark throughout the whole process - we could not have asked for better service from start the finish. Mark was extremely helpful and responsive every step of the way. All our queries were answered as soon as possible and Mark was friendly and reassuring throughout. Our move went as smooth as it possibly could have and Mark and the rest of the team at Reeds Rains Wilmslow were responsible for that. Thank you for helping us find and purchase our dream home!!!PositiveResponsiveness, Quality, Professionalism
Lauren · 25 August 2021
★★★★★ 5/5
GoogleWe are very happy with our experience with the Wilmslow branch. Emma was amazing throughout and very patient. Would highly recommend.
K · 29 February 2024
Agent replied · 24 August 2024
Thank you for your feedback and sharing your experience. Mark & the team
★★★★★ 5/5
GoogleFantastic service from Mark, Hayley and the team. The property was sold after a successful open day, with very little inconvenience to ourselves. They are now working hard to find us a property and stay in contact regularly. Could not recommend them highly enough!PositiveResponsiveness, Quality, Professionalism, Value
Adam · 25 August 2021
Agent replied · 23 January 2024
Thank you for your comments about our Reeds Rains service, and your experience. Hopefully we can find you a property to buy soon. Regards Mark & the team
★★★★★ 5/5
GoogleThankyou, Mark your professional friendly support is rarely found these days .
Celia · 15 February 2026
Agent replied · 15 April 2026
Thank you for your lovely review, if you need any help in the future please get in touch.
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