Jordan and Halstead Wilmslow reviews

★★★★★ 5/5

Google

Katy is absolutely amazing!! She has been so helpful, friendly, caring and kind throughout the whole process! She helped to make a potentially stressful process so much less stressful! She helped us get our beautiful home and we can’t thank her enough. She was always available at the other end of the phone whenever we needed her and updated us every step of the way. Nothing was ever too much for her. She is a lovely lady and we hope to see her again soon! Jess & Scott XPositiveResponsiveness, Quality

Scott · 25 August 2021

★★★★★ 5/5

Google

Katy has been fantastic during our whole process. We met her at the house in which she was very helpful answering any questions we had. From then on she was our point of contact the whole time and always available to help us with extra queries we had, as it was our first time renting. Katy went above and beyond for us and we would like to thank her and can 100% recommend Jordan & Halstead to others. Thanks again, Harry LivingstonePositiveQuality

Harry · 25 August 2021

★★★★★ 5/5

Google

We have just completed on the sale of our property and I cannot thank Cameron enough for everything that he did with regards to making the sale happen. From the word go, J&H were incredibly proactive, professional and very responsive when getting back to us with any queries. They sold our house within a month of it being on the market and procured lots of viewings. I wouldn’t hesitate to recommend them to friends and family!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 25 August 2021

★★★★★ 5/5

Google

I don’t often leave reviews but in this case I felt the need to. I recently had to move unexpectedly and quickly; also due to some historical financial complications I was rather nervous about the application process. Katy A-N at Jordan and Halstead was incredible throughout the whole process of finding a property to let. Katy is understanding, knowledgable, professional and attentive. I really felt like Katy wanted to help me find the right home for me and she was happy to go above and beyond. Over the period of a couple of weeks she kept in touch regularly to check in with me, offer advice if I needed it and to set my expectations. I really did not feel like I was doing it alone. I of course contacted various letting agencies regarding properties I was interested in and my unusual circumstances, however still to this day no other letting agencies have returned my enquiries; whereas Katy was straight on the case and happy to take on the challenge. Thank you so much Katy for all of your help and support, you have turned a usually stressful process into an absolute pleasure and I would certainly use and recommend JH because of you.PositiveResponsiveness, Quality, Professionalism

Lala · 17 June 2021

★★★★★ 5/5

Google

Katy is always very professional, effective and again has done a fantastic job. Starting with advice following vacation of the previous tenant to get the property in order, her network of tradesmen was invaluable, and her database and contacts to find the perfect new tenants is very impressive. Management of the whole process, including departure of previous tenant, handling new tenants' expectations, contracts, documentation and managing my own (as landlord) and contractors timescales and deadlines has been exemplary. This has made the whole process extremely smooth and simple without missing or forgetting any element for which I am incredibly grateful and it is a pleasure to work with her and I would strongly recommend Katy to any landlord or tenant. Great job many thanks again.PositiveProfessionalism

David · 17 June 2021

★★★★★ 5/5

Google

I want to say a huge thank you to Cameron and the team at Jordan & Halstead in Wilmslow. They made the process of buying so easy, communication was excellent and were very accommodating with arranging further viewings at the property.

Charlotte · 17 June 2022

★★★★★ 5/5

Google

I’ve had an excellent experience renting my property out and selling it with Jordan Halstead. Katy was always responsive and helpful about renting and Cameron was knowledgable, diligent and quick to react with the sale. During a difficult sales process due to a slow buyer, I had confidence that Cameron was doing everything he could to speed up the process. I would recommend Jordan Halstead for both rentals and sales.PositiveResponsiveness, Quality, Professionalism, Value

Benjamin · 17 June 2022

★★★★★ 5/5

Google

I had a fantastic experience as a first time renter with Alex. She was professional, friendly, and incredibly helpful throughout the entire process. The communication was excellent, and I was kept updated at every stage. The whole process was smooth and stress-free. Thank you!

Jasmine · 19 March 2025

★★★★★ 5/5

Google

I cannot praise nor thank the team at Jordan & Halstead enough! Aside from being lovely and professional people, Sue and Cameron have worked tremendously hard throughout to get me where I needed to be. There were some shaky moments - but Sue was absolutely relentless in her resolve to make it all happen. Thank you so much!

Kirsty · 22 July 2023

★★★★★ 5/5

Google

Jordan and Halstead was recommended to me by a friend and I'm so glad I followed up on his recommendation. A lovely lady called Katy dealt with finding the right tenant for my property. Nothing was too much trouble for her and Katy kept me up to date with proceedings, even late into the evening sometimes when the rest of us have clocked off! J&H are an absolute pleasure to deal with and combined with very competitive fees all I can say is that I wish I'd found them years ago!

PalmtreeKate · 17 June 2020

★★★★★ 5/5

Google

Cameron and Sue are fantastic agents to deal with. They go above and beyond to try and find you that next purchase listening to your requirements and as a seller to ensure that they get you the right deal. We have had a great experience with them and want to thank them for all their efforts in our search. I would highly recommend them if you need an estate agent. Thank you for your help.

Angela · 17 June 2023

★★★★★ 5/5

Google

5 stars all round! We made our rental with Alexandra, who couldn’t have been more helpful. She answered all our questions and was incredibly kind whenever we spoke to her. The property was excellent and we were thoroughly impressed.

Josh · 26 March 2025

★★★★★ 5/5

Google

Amazing service from Sue in the Wilmslow branch. Through having to wait for probate after the loss of a loved one, Sue was so helpful and patient. Great communication and updates. This was my first time having to deal with the sale of a …

Andria · 16 April 2024

★★★★★ 5/5

Google

Rented through Jordan & Halstead and really impressed with the agents. Went out of their way to help and make the move seamless. Great communication throughout the process and we are able to move quickly. Thank you all. A great team!

Lynne · 25 February 2025

★★★★★ 5/5

Trustpilot

Excellent Service

I have just purchased a property through Jordan and Halstead and was assisted by Layla. From start to finish of the entire process she offered a friendly and professional service. So much so that this is what made me decide to now place my property with them to find a tenant and full management service. First class service from start to finish and I would not hesitate to recommend them.

Amanda · 1 April 2025

★★★★★ 5/5

Google

I cannot recommend the team at Jordan Halstead enough, Cameron and Sue consistently went above and beyond, were very patient, always friendly and polite and most of all, fully transparent!! Moving house is so stressful but Jordan Halstead worked with us (and our Buyers) respectfully and with genuine care and attention throughout the process. A well deserved 5 star rating and would encourage anyone locally looking to move to use them. Thanks again!

Tessa · 17 June 2023

★★★★★ 1/5

Trustpilot

If o could give avoid, avoid , avoid!! this company zero stars…

If o could give this company zero stars I would! What a greedy, unhelpful ride company to deal with! Because of their slow responses on absolutely everything o lost thousands of pounds due to waiting for a fire risk assessment to be done which was promised to me daily but never materialised , all checks out of date , and my buyer was sick of waiting so had to drop the price , they’ve caused me unbelievable stress and anxiety to the point of making me ill , I’m going to take this further as I’ve lost so much money . Avoid if you value your sanity !

Bernadette · 19 October 2024

★★★★★ 1/5

Trustpilot

They have the worst management I've…

They have the worst management I've ever seen. As a tenant, I asked them to fix the water pipe because we had no water in the house, but they said they would come the next day and the next day they said they would come two days later as a joke. Think about whether someone can stay at home for four days without any water. It's a shame for your company

Raftar · 14 January 2025

★★★★★ 5/5

Google

Katy and Gemma from Jordan and Halstead in Wilmslow were professional, pleasant and helpful in working with me to secure a rental property recently. As I was living abroad there were additional challenges to get everything in place prior to my relocation and Katy was very responsive in getting things moving and making things as easy as possible. I truly appreciated her help with all of this - thank you Katy, great job!

Heather · 17 June 2020

★★★★★ 5/5

Google

I rented with the company through a lovely woman named Alexandra. She was so kind and helpful and made the process as smooth as possible and I couldn’t be more thankful

Megan · 14 April 2025

★★★★★ 5/5

Trustpilot

I found J &H Chester branch very…

I found J &H Chester branch very professional and prompt throughout the whole selling process. Berri in particular was amazing with her comms and negotiation technique. Would highly recommend

Paul · 12 March 2026

★★★★★ 5/5

Google

I’ve been using Anthony Leach to buy and sell property for almost 20 years, always a sensible voice who understands the market. Looking forward to doing more business in future.

Sam · 30 March 2025

★★★★★ 1/5

Trustpilot

Dont touch them with a bargepole!

Extremely incompetent and awful communication. Never again will I entrust this company to deal with my rental property and if I could give no stars then I would.

PalmtreeKate · 25 February 2026

★★★★★ 5/5

Google

During an important house move to a very busy part of Cheadle Hulme we have been helped very much by Katy of Jordan & Halstead. To us it was like a dream becoming true and Katy made it in such a way that all the process it was running nice and smooth. Highly recommend Jordan and Halstead that I hope will have Katy in the team for long time.

Michael · 17 June 2020