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★★★★★
257 reviews across 2 platforms
77 High Road, Willesden NW10 2SU
Part of Regal Estates, see every office.
Regal Estates's Willesden office at 77 High Road is rated 4.8 out of 5 across 257 reviews on two platforms, including 254 Google reviews rated 4.8. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was very happy with the service that I received from Regal Estates, I dealt with the Willesden Branch. They were very professional in dealing with the ...Read all 2 from landlords
My experience with Regal is really good, I dealt with Sunil and Vik. Both provided a good service to help me with everything I needed. Available for anything at ...Read the review from tenants
Regal Estates are a London based Lettings & Sales Agent covering North West and Central London. We are ARLA Members for lettings and strive to provide a a professional, fair and reliable full property solution to Landlords and Owners.
Every review we hold for the Willesden office, from every platform, shown as written. First names only.
5/5
Googlevery good professionals, friendly people, help in everything understandable people, they gave us the opportunity to have a home, where we had been looking for some time. highly recommend these excellent professionals , special thanks to Pritesh
Hi Hugo - Many thanks for the positive feedback. Wishing you all the best in your new home :)
1/5
GoogleAfter confirming my appointment with Pritesh this morning I got to the viewing and was called to be told the keys had been taken by a contractor and asked if I want to view another property nearby. I was then passed to someone who said the property had actually been promised to someone else and was no longer available. Very unprofessional.
Dear Kieran, We apologies for your experience. Unfortunately due to unprecedented demand for rental properties we often have many offers and have to cancel viewings. In this instance the property had already had an offer and in addition to this a contractor had the keys to the property to do urgent works. I don't think this constitutes such a low review given that we do not control the lettings market.
5/5
GoogleGreat service by Regal Estates, always available swift to respond and extremely professional. Special thanks to Sunil for handling everything, and being an amazing professional throughout. Absolutely recommend Regal Estates for all your needs in the estate business. Top Notch service!
Thank you for your kind words Marios :)
5/5
GoogleVery pleased with the service recieved at Regal Estates. Special thanks to Sunil who has assisted me over the last year or so and also the property management team. An efficient company and I would be happy to deal with them again.
Thanks for the wonderful words.
5/5
GoogleI've used Regal more for Consultancy over the years and know the team well - one employee I've used in particular, is Sunil Sharma. Since meetings, and subsequent discussions with the Management, I have continued to develop my property portfolio, with full support and assistance. I highly recommend Regal Estates and am grateful for their hard work and dedication over the years! Thank you
5/5
GoogleMy experience with Regal is really good, I dealt with Sunil and Vik. Both provided a good service to help me with everything I needed. Available for anything at any time and even not in office hours, which I appreciate. Thanks to them and the rest of the team.
Many thanks for your kind words Chirrag - we will certainly pass your comments on to both Sunil and Vik.
5/5
Google"The staff is incredibly friendly and always willing to help, especially the management team, who consistently go above and beyond. I’ve had the pleasure of working with Dilu, and she stands out for her professionalism and warm demeanor. She’s attentive to details, quick to respond, and always ensures that everything is handled smoothly. It’s been a truly positive experience working with such a dedicated and efficient team."
5/5
GoogleHad a great experience with Regal Estates, friendly, attentive and professional at all times. I would especially like to thank Sunil for his kind assistance and guidance, I have rented a number of flats through Regal Estates and each time their service is superb.
Hi Nita, thanks for your comments, we will pass your comments on to Sunil and the team.
5/5
GoogleWhat would I do without Regal Estates? Thanks to Vijya, Renata and the whole property management team there.
5/5
GoogleI've just rented a property through Regal, and both Sunil and Pritesh have been very helpful with the whole process. They were very responsive, informative, polite and very professional. I would not hesitate to recommend their services to others.
Hi Anish, we are so happy we could have helped.
1/5
GoogleAbsolutely terrible they knew I had lung problems knowing that the building is damp damaged and of course I dry my clothes inside u don't provide washing line or dryer i never ask u to buy of fix anything u did that from my rent if u had it 9 years how's comes so many people been living there and then u call me threatening me your evil no regal even the man who moved me out could not believe I had put up with the smell and damp all 4 months I'm lucky I never died
Updated on 22/04/2021 Dear Mr Skipp, Here are the facts: 1) You mis-treated the property when you lived there leading to condensation issues. 2) The Housing officer who was independent who was called in at your discretion agreed with us. 3) Our landlord agreed to house you even though you are unemployed with no advance rent and deposit. 4) We have been renting this specific flat for over 9 years and not one tenant who has occupied has had issues there. 5) The landlord went above and beyond to resolve any issues at great expense. You have now vacated the property and we wish you the best of luck in your new accommodation.
1/5
GoogleI live in a house next to one that is owned / managed / developed by this company and encountered a number of issues during their refurbishment of their property including their contractors cutting our phone line and putting their feet through our roof. We were without internet over lockdown which was hugely difficult for two working parents. I am still awaiting compensation which has been promised to me by the managing director of this company but after chasing for over 5 months now, have received no feedback further confirming them to be unprofessional to say the least.
Dear RN380, We believe you have the wrong company as we have no record of this on our system. It does not help that you have left this review anonymously. This is not meant for our company but perhaps another company of a similar name. If you do believe this relates to our company please call our Property Management team on 020 8459 2530,
5/5
GoogleVery impressed with the service received from Regal Estates. They took care of the full process efficently from start to finish, impeccable customer service and acute knowledge of local market. Would highly recommend using Sunil and the team. A*
Many thanks for the kind comments. It was a pleasure to assist.
5/5
GoogleDilu is very professional and kind and always responsive and helpful with any issues I need sorting or resolving. Thank you for all your help. Ruchina
5/5
GoogleMany thanks to Regal Estates, we rent a two bedroom apartment from them, their customer service is good, and their office open until late for me to collect keys. Everything is perfect in the apartment and I would use them again.
Many thanks Gratin. We are glad you like your new apartment. Do not hesitate to contact us if you have any issues.
5/5
GoogleMany thanks to Sunil at Regal Estates for helping me find my perfect place to rent. I have been renting from them for a number of years and they are always prompt when dealing with my queries.
Thanks so much for the positive words. I'm sure the team will be very happy to hear them.
5/5
GoogleSunil and Ramesh have been extremely helpful and knowledgeable. Vijya, Renata and the whole property management team continue to support us and as agents they get things done! This is exactly what you want as a landlord from an agent.
Thanks Raj. We are really pleased you are happy with our services. We hope you continue to let your properties through Regal Estates.
5/5
GoogleVery happy the service recieved by Sunil and the lettings team at Regal Estates. They are quick off the mark and I can always get through to them unlike my other agent outside of London!
Thanks for the feedback and kind words.
5/5
GoogleI’ve worked with Dilu and happy with the services received from her ❤️
5/5
GoogleWorked with Dilu, was very nice to me and did an amazing job!
5/5
GoogleGreat job Everything was easy with them and i took the flat in short time I recommend it for everyone who’s looking for property
5/5
GoogleThis was the first time I booked a room with a bathroom through an agency, and I'm very happy with it. I would definitely recommend this agency. 5/5
Thank you for your kind review and thrilled to hear you had a great experience! :)
1/5
GoogleVery Poor And Unprofessional people, specially Pritesh, Anesh, And Ramesh. I have been calling them for the last week, they keep ignoring my calls. Anesh Hang up on my call once, and Ramesh hang up on my call twice. I told them I will address this issue to the Landlord and their action might lead to the breach of the contract, who they are will be liable for since they are not doing their Job. And i am not standing here, i will do my best to reach the Landlord and address this in person.
Dear Ray Thanks for your review. However before leaving negative comments you should provide the full facts for everyone. I will summarise: You live in a shared accommodation and rent a room and pay rent for that room. You have a complaint about other tenants that rent within the property. We have formally written to all tenants that rent within the shared accommodation that you have complaints about. You have been copied into the correspondence sent to the said housemates you are complaining of. Calling the office continously will not ensure others will adhere to your comments. We are doing our utmost best to play peacemaker between you and your housemates. It is not our or the landlords legal obligation to ensure all housemates get on with you and vice versa. Heck, I sometimes can't even get my wife to agree with me let alone other people. If you are unhappy in the shared accommodation and cannot live peacefully with others we suggest you give notice to vacate. We dont want you or anyone to live in surroundings that are uncomfortable. Touch base with the office via email if you wish to give notice to vacate and we are sure we can facilitate this even if you are still in your contractual term. We are in the middle of a pandemic with more people working from home and staying indoors. All tenants have been written to to remain vigilent and respectful to one another. We kindly request you remove your unfounded review.
5/5
GoogleOut of all the other services I’ve used over 20 years. There is a reason I will only use and recommend Regal Estates. Service and experience. All problems rectified with speed and efficiency. Great work !
Dear Mr Randev, Many thanks for your kind words and we hope to continue working with you in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Regal Estates's Willesden office has 257 reviews across two platforms: 254 on Google, 3 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Regal Estates is rated 4.8 out of 5 across all 257 reviews, and 4.8 out of 5 on Google from 254 reviews, checked 9 October 2026.
Regal Estates, 77 High Road, Willesden NW10 2SU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
