Every review we hold for the Willesden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am very happy with the excellent service I have received from Regal Estates. They are very responsive, this is the case even on weekends when my tenants report a maintenance issue. Wonderful to deal with Sunil and the rest of the team. The Property Management team keep me thoroughly informed with issues and I have received a flawless service from them.
T · 4 June 2020
Agent replied
Thank you for the positive feedback :)
★★★★★ 5/5
GoogleGreat service from the beggining of our process renting through them. Pritesh was very helpful, very friendly and guided us very smoothly through out the process. Management of the property is great too, quick and friendly. They actually come straight away, check and repair stuff. We have no complains. We are happy we came across Ragel Estates Agency when looking to rent a property.
Melissa · 10 December 2023
★★★★★ 5/5
GoogleWe have used Regal Estates to let our flat in Dollis Hill, selecting them based on the positive reviews we had seen. Sunil and the team have been excellent to deal with doing a great job in finding tenants, sorting out some small issues and keeping us well informed throughout in a really easy to deal with and professional way.
Clare · 26 February 2020
Agent replied
Dear Clare - Many thanks for positive feedback.
★★★★★ 5/5
GoogleThe team is exceptionally welcoming and eager to assist, particularly the management, who consistently exceed expectations. My experience with Dilu has been particularly noteworthy; her professionalism and friendly attitude are impressive. …
Anisha · 13 April 2025
★★★★★ 5/5
GoogleSunil was brilliant throughout the entire process. Regal let my flat and their team were constantly in touch with viewings and also feedback, I always got a text message when they were going into the flat and the referencing process was smooth too. It was a pleasure to deal with them.
Sima · 29 September 2020
Agent replied
That is wonderful to hear Sima. Many thanks for taking the time to leave your thoughts.
★★★★★ 5/5
GoogleMegan was so helpful in finding a property which was suitable for our preferences.
The whole team supported me in questions I was unsure on with the application process and would always respond to an email efficiently and would always answer the phone if needed.
I’ve been with a lot of Lettings in Canterbury this one was by far the most suitable for professionals and were overall so helpful.
Jessica · 2 December 2022
★★★★★ 5/5
GoogleDilu is very professional and kind and always responsive and helpful with any issues I need sorting or resolving. Thank you for all your help. Ruchina
Ruchina · 13 April 2025
★★★★★ 5/5
GoogleHad an absolutely great experience with this agency! Sunil helped me a lot throughout the year and was always available. Thank you so much, hope I’ll have the chance to be with you again in the next years!
Sylvia · 3 September 2022
Agent replied · 30 July 2023
Thank you Sylvia for these kind comments. We hope you become a client of ours again in the future. All the best.
★★★★★ 5/5
GoogleI was referred to Sunil at Regal Estates from a friend. He provided great insight into the current market and has assisted us greatly. I would very much recommend Sunil at Regal Estates to any landlords out there looking for a professional and competent service.
Surinder · 26 August 2021
Agent replied
Many thanks for your kind words. We will be sure to pass them on!
★★★★★ 5/5
GoogleI recently dealt with Dilu at Regal Estates, who was very understanding of my requirements and found her to be very professional. Thoroughly recommend.
Ben · 13 April 2025
★★★★★ 5/5
GoogleAfter renting with Regal for close to 10 years I have nothing but praise for the Staff and management team. They have been always quick to respond to any issues and once identified have them rectified just as swiftly. 100% recommended
Anna · 15 March 2025
Agent replied · 3 May 2025
Thank you so much for your kind words and continued trust in Regal over the past 10 years! We truly appreciate your feedback and are thrilled to hear that you've had such a positive experience with our staff and management team. It's always our goal to respond quickly and effectively to any concerns, and we're glad we've been able to meet your expectations and we value your recommendation.
★★★★★ 5/5
GoogleI've used Regal more for Consultancy over the years and know the team well - one employee I've used in particular, is Sunil Sharma. Since meetings, and subsequent discussions with the Management, I have continued to develop my property portfolio, with full support and assistance. I highly recommend Regal Estates and am grateful for their hard work and dedication over the years! Thank you
Tom · 25 December 2022
★★★★★ 5/5
GoogleMy experience with Regal is really good, I dealt with Sunil and Vik. Both provided a good service to help me with everything I needed. Available for anything at any time and even not in office hours, which I appreciate. Thanks to them and the rest of the team.
Chirrag · 29 July 2019
Agent replied
Many thanks for your kind words Chirrag - we will certainly pass your comments on to both Sunil and Vik.
★★★★★ 5/5
GoogleThank you to Dilu who has been extremely helpful and knowledgeable. She was easy to talk with and has been a great help. Thank you for the informative help and serve you provided!
SLkingkev · 16 October 2024
★★★★★ 1/5
GoogleI live in a house next to one that is owned / managed / developed by this company and encountered a number of issues during their refurbishment of their property including their contractors cutting our phone line and putting their feet through our roof. We were without internet over lockdown which was hugely difficult for two working parents. I am still awaiting compensation which has been promised to me by the managing director of this company but after chasing for over 5 months now, have received no feedback further confirming them to be unprofessional to say the least.NegativeProfessionalism
RN380 · 25 August 2022
Agent replied · 30 July 2023
Dear RN380,
We believe you have the wrong company as we have no record of this on our system. It does not help that you have left this review anonymously. This is not meant for our company but perhaps another company of a similar name.
If you do believe this relates to our company please call our Property Management team on 020 8459 2530,
★★★★★ 5/5
GoogleVery pleased with the service recieved at Regal Estates. Special thanks to Sunil who has assisted me over the last year or so and also the property management team. An efficient company and I would be happy to deal with them again.
Mitesh · 5 December 2020
Agent replied
Thanks for the wonderful words.
★★★★★ 5/5
GoogleGreat service by Regal Estates, always available swift to respond and extremely professional. Special thanks to Sunil for handling everything, and being an amazing professional throughout.
Absolutely recommend Regal Estates for all your needs in the estate business. Top Notch service!PositiveResponsiveness, Quality, Professionalism
Marios · 25 August 2020
Agent replied
Thank you for your kind words Marios :)
★★★★★ 5/5
GoogleI’ve been with Regal Estates for almost 20 years. I can recommend them without hesitation - they’ve been brilliant for me. Not just finding good tenants, but dealing with maintenance issues and repairs quickly and always at a good price. They’ve just overseen a total refurbishment of one of my flats and managed every aspect of it. Finished on time and on budget - and zero stress for me!
They’re nice people too. Always easy to get hold of and up to speed on what’s happening with my properties. A genuinely lovely company to deal with.
David · 30 July 2022
Agent replied · 30 July 2023
Dear Mr Murray, many thanks for the kind feedback. We will certainly pass this on to the rest of the team :)
★★★★★ 5/5
GoogleI've used Regal more for Consultancy over the years and know the team well - one employee I've used in particular, is Sunil Sharma. Since meetings, and subsequent discussions with the Management, I have continued to develop my property portfolio, with full support and assistance. I highly recommend Regal Estates and am grateful for their hard work and dedication over the years! Thank you
Thomas · 30 July 2022
★★★★★ 5/5
GoogleI have had dealings with Regal Estate over many years, covering all aspects of their services. During this time I have dealt mainly with the highly knowledgeable and experienced Sunil Sharma and Ramesh Pindoria, but have found the whole team to be professional, friendly, reliable and trustworthy. I would thoroughly recommend these agents to anyone looking to rent or sell or for property management.
Sandra · 30 July 2022
★★★★★ 1/5
GoogleAfter confirming my appointment with Pritesh this morning I got to the viewing and was called to be told the keys had been taken by a contractor and asked if I want to view another property nearby. I was then passed to someone who said the property had actually been promised to someone else and was no longer available. Very unprofessional.
Kieran · 27 January 2024
Agent replied · 24 August 2024
Dear Kieran,
We apologies for your experience. Unfortunately due to unprecedented demand for rental properties we often have many offers and have to cancel viewings. In this instance the property had already had an offer and in addition to this a contractor had the keys to the property to do urgent works.
I don't think this constitutes such a low review given that we do not control the lettings market.
★★★★★ 5/5
GoogleAn excellent lettings agent,Dilu Perera. All issues throughout the Tenancy were handled efficiently and professionally.
Thank you!
Cristina · 13 April 2025
★★★★★ 5/5
GoogleHad a great experience with Regal Estates, friendly, attentive and professional at all times. I would especially like to thank Sunil for his kind assistance and guidance, I have rented a number of flats through Regal Estates and each time their service is superb.
Nita · 1 September 2019
Agent replied
Hi Nita, thanks for your comments, we will pass your comments on to Sunil and the team.
★★★★★ 5/5
GoogleI was introduced to Sunil at Regal Estates through a mutual friend and I am very happy with the guidance received and would have no hesitation in recommending his services.
Suraj · 30 July 2022
Agent replied · 30 July 2023
Dear Mr. Lalvani, Thank you for your words of recommendation. We will share this with Sunil and the team.
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