Every review we hold for the Willenhall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll the staff have been helpful and professional. I was assured they could find a buyer for my house within 6 weeks. After an astonishing 23 hours I had my buyer and we are moving very shortly. I chose the In house solicitor who kept us updated at every point in the sale. My thanks to all at Dixons Willenhall particularly Hayley and Pritee who have gone the extra mile.
Richard · 15 June 2017
Agent replied · 13 June 2024
Hi Richard, Thank you for the great review! The Dixons team in Willenhall are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service throughout your sale! I will pass on your kind comments to Hayley, Pritee and the rest of the team at the branch, kind regards.
★★★★★ 5/5
GoogleI've had the best experience from this team at willenhall. Trace, Darren, Demi, Hayley and everyone there have been super helpful.
Thank you so much for a great service and making things run smoothly for my first time purchase.
Asma · 12 October 2025
Agent replied · 12 October 2026
Hello Asma,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Trace, Darren, Demi, Hayley, and the rest of the team provided you with such a smooth and helpful experience for your first-time purchase. Your kind words mean a lot to us.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI just wanted to say ‘thank you’ to Emma and her fantastic team. I’d particularly like to mention Hayley, but everyone I have dealt with at Dixons Willenhall has been tremendously helpful throughout. They have a well-oiled team who work together seamlessly and exude confidence that they will deliver, and they do. I would have no hesitation in recommending Dixons Willenhall to anyone planning to sell their house.
Liz · 15 June 2018
Agent replied · 13 June 2024
Hi Liz,
Thank you for taking the time to leave this amazing 5 star review for the team at Dixons in Willenhall! Fantastic that the whole team made the process for you simple and straighforward. Thank you for the recommendation. Kind regards, Maryjane.
★★★★★ 1/5
TrustpilotDixons Erdington Letting Services
Dixons Erdington, are a subsidiary of Countrywide run from their Warwick office. They provided abysmal management of my property. They missed 10 inspections over 5 years, lost the original contract, failed to handle tenant communications and their convoluted processes lead to repeated mistakes. Manager Raza Muhammad ignored my correspondence, was borderline aggressive when spoken to on the phone (the single time he spoke to me) and failed to provide the requested Terms of Business or confirm a move-out inspection, leaving me unaware of my property’s condition for re-letting. The branch was inexplicably closed during opening hours when I arrived to collect my keys, despite prior notification.
Karl · 4 July 2025
★★★★★ 5/5
GoogleWhat a fantastic team! Darren, Demi, Tracey and everyone at Dixons Willenhall is superb in all aspects. Thanks a lot.
Reg · 12 October 2024
Agent replied · 12 October 2026
Thank you Regina for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMyself and my husband have recently sold and purchased through Dixons and I cant recommend them enough. Emma and the team looked after us throughout even though it was an emotional and fraught experience at times they remained a constant support.
Darren Lenihan deserves 5 stars all on his own he has looked after us for 2 years now with our mortgage and he is fantastic!
Danielle · 15 June 2019
Agent replied · 13 June 2024
Hi Danielle, many thanks for your terrific 5* review. I'm delighted that Emma, Darren and the team at Dixons looked after you so well & provided support throughout the process. Best wishes, Tracey.
★★★★★ 5/5
GoogleWhat a fantastic team! Darren, Demi, Tracey and everyone at Dixons Willenhall is superb in all aspects. Thanks a lot.
Regina · 8 October 2024
Agent replied · 22 October 2024
Thank you Regina for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHayley, Tracy and the team at Lane Head Dixons were amazing. Extremely helpful, friendly and gave us such a lot of help and support. I would definitely recommend Dixons.
Louise · 14 April 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Louise Butler. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat can I say dixons lane head went above and beyond to help me sell my mom's house I would highly recommend them many thanks to hayly Tracy and demi for all their help thank you
Alan · 12 October 2025
Agent replied · 22 October 2024
Thank you Alan for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleExtremely helpful and friendly service. From our initial contact right up to our move the staff were so helpful and always at the end of the phone to offer advice when we needed it going the extra mile printing off forms for us.
Would highly recommend dixons.
A big thank you to Hayley Tracey pritee and Amy's
Karen · 14 June 2021
Agent replied · 13 June 2024
Thank you for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much to Hayley and team for helping us get our dream home.
Many ups and downs, tears and laughter but we got there!
Hayley went out of her way to help us all along the way.
Warm and friendly service with lots of patience.
Thank you :)
Rachel · 14 June 2022
Agent replied · 13 June 2024
Hey Rachel, thank you for your fantastic 5* review and we (especially Hayley) really appreciate your kind words. Best wishes, Graham, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner recently brought our first house through dixons and we couldnt thank them enough especially Tracey, hayley,Lauren, emma and darren our mortage advisor. Everything went smoothly as it could and nothing was too much to ask of them. Highly recommend dixons to anyone whos looking to buy
Rachel · 14 June 2022
Agent replied · 13 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEasy seamless process throughout, great support from Tracey who always answered all of my queries and kept me updated with progress
Jenny · 16 February 2026
Agent replied · 16 April 2026
Thank you for your positive feedback! We are thrilled to hear that you had a seamless experience with our team and that Tracey provided great support. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service, thank you to all the team for their help. Would highly recommend!
Haytham · 2 April 2026
Agent replied · 16 April 2026
We are thrilled to hear that you had a great experience with our team! Thank you for recommending us, we truly appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhat an amazing team HAYLEY has...toms a lovely chap....very professional,the team are all very helpful need any help call email text ..all answered very promptly aswell....would definitely recommend these guys 5 star ....thanks for selling our house...we appreciate it
Mrs M.loveridge
Michelle · 24 July 2025
Agent replied · 16 April 2026
We are thrilled to hear that you had such a positive experience with our team, especially Hayley and Tom. Our goal is to provide exceptional and prompt service to our customers, so we are honored that you would recommend us. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotWould give 0 star if could
Would give 0 star if could. This Estate Agents has no idea to sell a property. Four times had to contact them to get the description and price corrected. It was beyond belief how wrong and incompetent they were with the handling of our sale. They put it on the internet to sell without reading what they had actually put and they had put incorrect price twice, probably losing out on a sale. In the end we had to withdraw. There was no apology no response to our numerous emails and texts. Very unprofessional. Wasted months of possible lost sales. Cannot recommend from our view and experience.
Pat · 1 June 2022
★★★★★ 5/5
GoogleWhat an absolutely excellent service I have received from a dedicated team with the sale of my house recently. I can also highly recommend Darren Lenihan, Dixon’s mortgage advisor, such a fantastic guy, what this guy does not know about getting great mortgage deals is not worth knowing. I would never go anywhere else .... Five stars all day long !!! 👍👍
Karen · 15 June 2018
Agent replied · 13 June 2024
Thank you Karen for your wonderful 5* review of Dixons in Willenhall. It is great to read that you had such a positive experience and that the whole team were able to help you throughout the process. Thank you for your great recommendation!
Best wishes, Scott.
★★★★★ 5/5
TrustpilotA big thank you to all of the team for…
A big thank you to all of the team for your help during my home‑buying journey. Your support, quick responses, and efficient handling of everything made the whole process much easier for me. I’m really grateful for all your hard work.
Gurjinder · 3 May 2026
★★★★★ 5/5
GoogleA huge thank you to Hayley and the team at Dixons. As first time buyers they explained the whole process with us & everything went through smoothly and quickly , Couldn’t have asked for a better service!
Ben · 14 June 2023
Agent replied · 13 June 2024
Thanks for the wonderful 5* review ! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Hayley for all her help and advice when we sold our house on Coppice Farm last year. Tracey too was very helpful. I definitely recommend this branch of Dixons especially Hayley Bell the manager
Jas · 14 June 2023
Agent replied · 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe've recently moved house and the process was an extremely stressful one (more so than usual), but Hayley and the team at Dixon's were amazing! Hayley was brilliant at chasing calls, keeping us updated and going above and beyond to get us into our new home! Fabulous service and we are very grateful!PositiveResponsiveness
Rebecca · 14 June 2021
Agent replied · 13 June 2024
Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust brought a house through Dixons and received 5 star treatment throughout the whole process they kept us updated throughout and chased things up better than our solicitors. Thank you Dixons
Jenny · 12 October 2025
Agent replied · 12 October 2026
Hello Jenny,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you received excellent service throughout your home-buying process with us. Your kind words are greatly appreciated, and we're delighted to have been able to assist you better than your solicitors.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleA special thank you to Tracy at this Dixons's branch. She went the extra mile to facilitate a potential buyer's visit to the property I was selling. The property has now been successfully sold as a result. The team there are able to look after the interest of both buyer and seller. I am so grateful.
Marie · 14 June 2020
Agent replied · 13 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleWhat an amazing team of ladies in the Dixon's office. Hayley was very patient with me as I am not the most confident of people with technology and the internet 😕and she was always a ray of sunshine when I just turned up at the office needing help. Thank you for everything you did for us. Loads of love. …
Amanda · 15 June 2018
Agent replied · 13 June 2024
Thank you Amanda!
It is great to read that our team were able to support you and help with any technical needs. I will make sure your kind words are forwarded to Hayley and the team at Dixons, Willenhall.
Thank you once again for your 5* review!,
Best wishes, Scott.
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