Trusted Agent profile · Willenhall
★★★★★
493 reviews across 2 platforms
53 High Road, Willenhall, WV12 4JR
Dixons's office in Willenhall, at 53 High Road, is rated 4.2 out of 5 across 493 reviews on two platforms, including 313 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Willenhall.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Willenhall office, from every platform, shown as written. First names only.
5/5
GoogleThanks for my first ever home. The support was incredible and to be honest everyone said the stress of buying a house is huge.But everything went so smoothly for me. I would highly recommend Willenhall branch.thanks Darren,emma and tracy . Thankyou once again.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHayley was fantastic from start to finish! She was extremely helpful and such a bubbly character which made my experience really nice and enjoyable! She was on hand for any questions I had and organised things perfectly so I would definitely recommend Dixons Willenhall, a massive thank you! :)
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleHayley found me and my partner our perfect home! She knew exactly what we wanted and quickly arranged a viewing when the perfect house came up. She managed to secure us the house within 15 minutes of leaving the property! We are very happy with the service and our first home. Thanks again Dixons and especially Hayley x
Hi Gemma, Thanks for the wonderful, 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Dixons team in Willenhall. Congratulations on your first home! Kind Regards.
5/5
GoogleStaff at Dixons were very friendly, knowledgeable and very understanding
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotBecky at Dixons Yardley office has been…
Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,
4/5
GoogleA big thank you to Tracey and all dixons willenhall team. I was first time buyer and Tracey helped me a lot in every process a big thank you tracey. SURINDER Singh
Thank you for taking the time to share your experience and for your wonderful review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely outstanding customer service , couldn’t have helped us more an absolute brilliant experience with the team, so glad we went with dixons to sell our property!!!
Thank you for taking the time to leave us this tremendous 5* review Matt. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotExcellent service
Excellent service! Becca was professional, responsive . Highly recommend!”
5/5
GoogleThanks to all the team at Dixons. Great service, and very helpful when selling my mom's house. Would highly recommend them and would definitely use them again in the future
Thank you for your kind words! We are so glad that we were able to assist you and your mom with the selling process. It was a pleasure working with you! Best wishes, Lucy, Customer Feedback and Support Team
2/5
GoogleTerrible agent a list of issue including as soon as we signed with them told us to bring price down, went into property we were selling without our consent would never recommend
We're sorry to hear about your negative experience. Please know that this is not the level of service we strive for. We apologize for any inconvenience and will work to address these issues to ensure a better experience for future clients. Please do contact us via EAComplaints@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotDixons.Sutton New Road Erdington.
Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.
5/5
GoogleI would just like to express my gratitude to dixons and all the team on a brilliant job they accomplished on selling my brothers house. They has a team, eliminated the stress of selling and dealing with paperwork. They were very professional throughout, kept us up to date on progress and were only a phone call away if needed. Thanks again to all involved I would highly recommend dixons in the future, Kind regards. Terry
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMe and my husband were first time buyers from Dixons, all of the staff are very friendly and professional. Darren has been very helpful in finding us the right mortgage, we didn’t feel an inch of stress. I strongly recommend Darren and his team they worked together tirelessly to help us find the perfect property.
Thank you for your wonderful 5* review of our Dixons team in Willenhall. It is great to read that you felt the team worked tirelessly for you and achieved you the best outcome. It is wonderful to read that you would strongly recommend Darren and our team. Best wishes, Scott
5/5
GoogleA huge heart felt thank you to all the team at Willenhall, they helped me sell my family home with a smooth process, got all the help & support we needed with a simple phone call. Emma, Pritee, Tracy, Hayley & Darren were all very helpful. Thank you so much.
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
TrustpilotI have just rented a property with…
I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated
5/5
GoogleDixons have been extremely helpful throughout the process of us buying our first house. Very hard working and friendly people- couldn’t recommend them enough!
Hello Meg, Thank you so much for your wonderful 5* review! We're thrilled to hear that our team was able to assist you effectively during your first home purchase. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleBrought our first house in willenhall in December 2023 through dixons willenhall after 1 year of roaming arround , went to every broker and then finally we saw this property through them and darren lenihan did our mortgage and he is great person to work with, and haley & tracey are wonderful, they helped us through all our process keep us upto date ..
Inder Grewal thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy property was not an easy sell, Dixons provided me with a great service from start to finish. They stood up where other estate agents had failed. Dixons Team I appreciate everything you have done to sell my house, and an thanks to Hayley for her drive & persistence.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations)
5/5
GoogleGreat service, always available and helpful.
Thank you for the kind words! We are dedicated to providing top-notch service and always being there for our customers. It's our pleasure to assist you in any way we can. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDixons willenhall have been great throughout our first property purchase and a massive thank you to Hayley Ball and Tracy Morgan thank you for all your hard work
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
GoogleSTAY WELL CLEAR! Gave a 1 star as I couldn’t give zero. When staff eventually answered the phone they were rude and patronising. 3 months wasted with Dixons. You lot could learn alot from Skitts!
We apologise for your negative experience with our staff. This is not the level of service we strive for and we will make sure to address this issue. We appreciate your feedback and will work to improve. Thank you for bringing this to our attention. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotWe instructed Dixon’s to assist us in…the sale of our property
We instructed Dixon’s to assist us in selling our property . From start to completion we received fantastic support and updates on our sale . The whole process was completed in less than 10 weeks . Dixon’s professionalism shined through with their negotiating skills and sales experience . We would like to say a great big thank you to Darren , Daniel , Jodie , Harvey and Tom for making our moving experience stress-free
1/5
TrustpilotJust dont do it
This company cannot even get the basics right took a week to get s floor plan done only for it to bear no resemblance to our house second floor plan took three days again no resemblance to our house then had the cheek to say it was our fault because we didn't check it disgraceful
5/5
TrustpilotDixons Estate Agent ~Erdington
Dixons Estate Agent ~Erdington We would like to start off and thank our special team in alphabetical order:Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service. Keep up with the fantastic job guys. We really appreciated all your hard work.Mr and Mrs Balfourth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Dixons won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Willenhall.
