Trusted Agent profile · Wigan

Lilac Lettings and Sales Wigan reviews

4.9

★★★★★ Excellent

150 reviews across 3 platforms

24 Bryn Street, Ashton in Makerfield, Wigan, WN4 9AU, WN4 9AU

Lilac Lettings and Sales's office in Wigan, at 24 Bryn Street, is rated 4.9 out of 5 across 150 reviews on three platforms, including 71 Google reviews rated 4.8.

Google logo

4.8 / 5

71

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

77

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wigan office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lilac are a local company in Wigan and…

Lilac are a local company in Wigan and I have not a bad thing to say about them .Very professional and knowledgeable to the current day standards not going for the first person that enquires . Kept me updated with all good and bad information about potential tenants .Would strongly recommend, keep up the good work lilac

Andy · 19 October 2022

Agent replied · 23 October 2024

Thanks Andy, reviews mean a lot to us and its great to hear we are providing a good service. Kind regards from the Lilac Team

5/5

Google

Absolutely fantastic service. Both the Debbie's went above and beyond to find me and get me into a stunning new apartment in a very speedy time. I would of been lost without the help from these girls. Thank you both the Debs.

David · 27 December 2023

Agent replied · 22 October 2024

Thanks Dave for your honest and lovely review. We are pleased to hear our help was much appreciated by you. Happy new home from the 2 Debs and the Lilac Team 😁 …

5/5

Trustpilot

Best lettings agents in uk

Best lettings agents in uk , you can’t finde better !!

Cosmin · 24 April 2025

Agent replied · 26 July 2025

Thanks Cosmin for your review. You and your family have also been great tenants. We wish you the best of luck for the future from us all here at Lilac :-)

5/5

Trustpilot

Excellent

Excellent Thank you for all of your help helping me find my new home Highly recommended

Lorraine · 5 February 2025

Agent replied · 24 August 2025

Thanks for your lovely review and we hope you will be happy in your new home from us all here at Lilac :-)

5/5

Trustpilot

5 Star service

As a landlord using them for the first time I have found them professional but friendly and they have a good rapport with the tenants .They have provided me with a good tenant on a long term basis.Would happily recommend them to anybody looking for a letting agency who has got the landlords and tenants interests at heart.

John · 13 May 2022

Agent replied · 23 October 2024

Thank you John for your lovely review. Really means a lot as a family business. We strive to be one of the best letting agents that our landlords and tenants have used. Much appreciated you took the time to provide this. Regards the Lilac Team :-)

5/5

Trustpilot

Helped to find us a lovely family home

The experience that I have received through Lilac Lettings has been great. All the staff went above and beyond to make sure my requirements are met, finding us a home within weeks of asking. Thank you all for the fantastic work done I am grateful.

Shanta · 2 August 2023

Agent replied · 23 October 2024

Thank you Shanta and Luke for your kind review. We hope you are all very happy in your new home. We appreciate feedback that we do always try to help as many people and families as we can and this review goes someway to prove that. Thanks again from all of us here at Lilac :-)

5/5

Google

Excellent company. Thank you for helping find me my new home. Highly recommend Lilac.

Lorraine · 23 February 2025

Agent replied · 27 July 2025

Thanks for your lovely review and we hope you will be happy in your new home from us all here at Lilac :-)

5/5

Google

I'm new to Lilac but so far they have been excellent. They made the renting process quick and easy and just seem really nice and friendly which is a relief when renting a property. No stress and hassle, I look forward to renting from them...which you dont often say with estate agents :)

James · 23 October 2022

Agent replied · 22 October 2024

Thank you James, this review is very kind and thoughtful. It is really appreciated. We hope you stay with us for many years and are happy in your new home. From us all at Lilac :-)

5/5

Google

The Lilac team have been absolutely amazing from start to finish - from viewing the property with Mark to several emails from Debra and Cheryl answering all of our questions, we have felt completely safe and in the loop the entire time. We are very happy to be beginning our new home adventure with them! Thankyou!PositiveResponsiveness, Quality, Professionalism

Demi · 23 October 2021

Agent replied · 22 October 2024

Thank you Demi, so glad you are happy in your new home from the Lilac Team 💜 …

5/5

Trustpilot

Perfect experience

I recommend Lilac to anyone who is looking for a home. I received my keys to the property on Monday just gone. Staff are friendly, professional and can explain everything. Top marks, keepnet going :)

Oskar · 8 December 2023

Agent replied · 23 October 2024

Thank you Oskar for a lovely review. We wish you the best of luck in your new home from everyone here at Lilac :-)

5/5

Trustpilot

Friendly and Professional

Family run business but very professional and friendly - really easy process in letting a property, would definitely recommend them to others

Mr · 1 August 2024

Agent replied · 23 October 2024

Thank you for your lovely review. Its nice to hear we have provided a good service to you. We wish you the best of luck in your new home :-) From Team Lilac.

5/5

Trustpilot

I recently became a tenant with lilac…

I recently became a tenant with lilac lettings. They are very professional, genuine . They helped make the move stress free. I couldn’t be happier with the property. Thank you to the team xx

Becky · 9 December 2023

Agent replied · 23 October 2024

Thank you Becky for your lovely review. So very happy to hear you are settled in to your new place :-) from all the Lilac Team.

5/5

Trustpilot

I would like to thank All at Lilac…

I would like to thank All at Lilac Lettings for managing my Rental Property for over 6 years and the Sale of the property in which they went up and beyond.In this time, I found them to be Professional, friendly and helpful and would highly recommend their great Service.

Susan · 26 August 2022

Agent replied · 23 October 2024

Thank you for your lovely review Sue. Its been great providing a service as an agent for you for 6 years and then as a vendor on your sale. We wish you the best of luck in the future. Thanks agan from us all at Lilac :-)

5/5

Google

Absolutely brilliant for us in a total crisis. Secured us a 6 months tenancy against all the odds. Thankyou so much lilac 👍 Take a bow 👏👏We would definitely recommend you without hesitation. …

Dave · 23 October 2023

Agent replied · 22 October 2024

Thank you David for such a lovely review. We try our best for everyone. It was a stressful time for you and we are do glad to hear we eased some of that for you both. Good luck to you and Catherine and we hope things get resolved quickly 😊 from The Lilac Team …

5/5

Trustpilot

Having letted a few houses recently and…

Having letted a few houses recently and dealt with a different letting agent for each one. We found Lilac at the top of the list as they were the easiest and most comprehensive to deal with even over the Christmas period.

K · 26 March 2023

Agent replied · 27 May 2026

Thank you Kevin for your lovely review, which means a lot to us a family business,. We hope you are happy in your new home from us all here at Lilac

5/5

Trustpilot

Outstanding service

"Outstanding service! Lilac Lettings exceeded our expectations with their expertise, professionalism, and dedication. They made the entire home buying process seamless and enjoyable. Highly recommended!"

James · 16 March 2024

Agent replied · 23 October 2024

Thank you James for such a detailed review of our services. We are very happy to receive such good feedback after the sale of your home. We wish you luck in the future from the Lilac Team :-)

5/5

Google

I use lilac to manage a couple of properties for me and always found them to be extremely helpful, professional, friendly and very much attentive to any queries I have jad about renting and being compliant and the rental sector. Would highly recommend

Lee · 23 October 2022

Agent replied · 22 October 2024

Thank you Lee, reviews mean a lot to us. We try our best to be 1 of the best agents for our landlords and taking the time out of your busy day to do this review is very much appreciated. We look forward to working with you for many years to come. From the Lilac Team. :-)

5/5

Google

We rented a property through Lilac Lettings and nothing was too much for them. From the initial application, through the periodic inspections and dealing with faults, right up to when we ended our tenancy they were always friendly, helpful and proactive.PositiveResponsiveness, Quality, Professionalism

Jason · 23 October 2022

Agent replied · 22 October 2024

Thanks very much for your lovely review. Good luck in your new home in Belgium from the Lilac Team :-)

5/5

Google

I would really recommend Lilac Lettings. They have been great agents who are very responsive & reliable.

Hannah · 27 July 2024

Agent replied · 22 October 2024

Hannah, thank you for taking the time to write a lovely review. We are pleased to read that you are happy with the service we provide. It means a lot to recieve positive feedback. Regards Mark.

5/5

Trustpilot

Feel at home with Lilac

As a 1st time renter Deb and Mark walked me through all the options available, so professional and highly experienced, they made feel at home in my new home, anyone who is considering renta home Lilac is your one stop shop

Thomas · 30 October 2022

Agent replied · 23 October 2024

Thank you Tom for taking the time to right such a lovely review. We hope you will be happy in your new home from us all here at Lilac :-)

5/5

Google

Been with Lilac on and off for a few years with lettings and always found them just as concerned for their tennants as much as they are for Landlords

Lyn · 23 October 2023

Agent replied · 22 October 2024

Thank you Lyn for your lovely review from us all here at Lilac :-)

5/5

Google

Had a great experience renting through Lilacs, wholesome family values and consistent attentiveness with customers made the transition into renting manageable as well as easy going throughout. Only ever a phone call away and the personal touch in everything they do shines through with the team at Lilacs! Would highly recommend, top class!

Billy · 23 October 2020

Agent replied · 22 October 2024

Thank you Billy for your review #meansalot from Team Lilac 👍 …

5/5

Google

Lovely staff, great help from everyone, and so much understanding. They are there for you, supporting your needs, and that makes a massive difference. Thank you guys x

Vall · 23 October 2023

Agent replied · 22 October 2024

Thank you Vall for this review. You too have been great to work with and we wish you the best of luck in the future. From all of us here at Lilac.. Thank you :-)

5/5

Trustpilot

First class service

First class service, very helpful from start to finish, would highly recommend them , everything went so smoothly thank you

Nigel · 6 March 2024

Agent replied · 23 October 2024

Thank you Nigel for your review. It does really mean a lot to us here at Lilac that we provide a first class service.. We wish you happiness in your new home. Kindest regards from the Lilac Team :-)

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