Heaton Group reviews

★★★★★ 2/5

Google

I was toying between giving them 1 + 2 stars for what they did. I had agreed to buy flats in their development Bishopsgate Gardens in Preston, once I had agreed the price, the market continued to become more active and the estimate rental value increased by c 10% pcm between going under offer and prior to exchange. The in house agent at their office was very good and hands on and kept pushing to try and get matters completed, (he was the reason I gave them 2 stars) at the point of exchange the developer `re financed` which meant unless you were a cash buyer no lender would lend on the scheme for the next 6 months. Whilst they immediately paid me back my significant non refundable deposits they requested (more than 2% of the value), they left me over £2000 out of pocket on legal costs etc. what makes matters worst, my business partner was offered one in that development the next day (as a cash purchase) for c 12% more than when they originally released the flats. I genuinely thought i was buying from a nice reputable developer, however because the market was become stronger and stronger they found a way to get out of the deals to anyone that was not a cash buyer. Now that they have just electric heating etc, I hope the values drop to less than what they were selling, whilst I was gutted as really wanted to buy the flats, on the basis they were going to be letting and managing on my behalf, whilst I am out of pocket for c £2000, I think maybe its a bullet dodged!

Simon · 17 June 2022

★★★★★ 5/5

Trustpilot

As an overseas investor

'As an overseas investor, I was initially cautious about buying off-plan in the UK, but The Heaton Group made my first venture into the Manchester property market an absolute breeze.

Vito · 18 May 2025

★★★★★ 5/5

Google

I had some reservations about real estate investing, but I've had an amazing experience with this business. The results have been excellent, and they made the entire process simple to comprehend.

Tilak · 26 April 2025

★★★★★ 5/5

Google

I appreciate the excellent service provided by Heaton Group. Their professionalism, attention to detail, and prompt communication made the entire experience positive. Highly recommended!

Winston · 17 February 2024

★★★★★ 5/5

Google

Amazing from start to finish. The guys made the whole process simple and easy and we had the added bonus of buying directly from the developer. Would recommend to anyone!

Ed · 20 September 2023

★★★★★ 1/5

Trustpilot

Good at squeeze tenants in any aspects

Good at squeeze tenants in any aspects. None will respond queries.

MAGGIE · 27 September 2024

★★★★★ 5/5

Trustpilot

I've just exchanged on a property in…

I've just exchanged on a property in Manchester through the Heaton Group. The process was simple and I'm looking forward to completing on this development. The whole team was very professional.

James · 17 August 2023

★★★★★ 5/5

Trustpilot

Amazing from start to finish

Amazing from start to finish. The guys made the whole process simple and easy and we had the added bonus of buying directly from the developer. Would recommend to anyone!

Ed · 12 September 2023

★★★★★ 5/5

Google

Some of the best advice and people I have had the pleasure of speaking to. 100% would recommend to friends and family.

Jason · 17 February 2024

★★★★★ 5/5

Google

Good company, they offer excellent impartial advice about property investments. They have completed several developments in the North West,their development in Urban Green looks fantastic

Helen · 20 October 2023

★★★★★ 5/5

Google

I have had excellent service, from Start to finish. We are so pleased we are thinking of investing into another property. One very very happy lady.

Jane · 20 September 2023

★★★★★ 5/5

Trustpilot

Contacted Glen Heaton after reading the…

Contacted Glen Heaton after reading the reviews. Well to say I was impressed was an understatement. I cannot find fault, we sold to the second viewer. His photographs are unique and have to be the most impressive around. He has ' the eye'. Amazing agent!

Julie · 12 June 2024

★★★★★ 1/5

Trustpilot

Was attacked by the concierge - The Exchange Preston

Was attacked by the concierge

AJ · 23 October 2025

★★★★★ 1/5

Trustpilot

Incompetent property managers

Lets start with the positives:

Affy · 30 September 2025

★★★★★ 5/5

Trustpilot

Professional Team

Me and my partner recently purchased an investment property in Manchester from the Heaton group - the Bekerley Square development.

Harry · 23 October 2023

★★★★★ 1/5

Google

The state of the bins are left in an unpleasant and unacceptable way. Not the first time this has happened. Can’t imagine the smell in the lower apartments

Samantha · 15 October 2024

★★★★★ 5/5

Trustpilot

Great communication and professionalism…

Great communication and professionalism throughout the process.

Chloe · 4 October 2023

★★★★★ 5/5

Trustpilot

I love my new apartment!

Georgina · 26 September 2023

★★★★★ 5/5

Trustpilot

Absolutely stunning Apartment!!!!

Richard · 30 October 2023

★★★★★ 1/5

Trustpilot

Waffle

In response to your waffle….

Ian · 21 February 2025

★★★★★ 1/5

Google

Not good they lied kept my money and didn’t complete on time look at the cgi photo of station terrace looks nothing like the build a let down and a con beware of these wolves in sheep clothing , not reputable or honest .

D · 25 December 2019

★★★★★ 1/5

Google

Not good they lied kept my money and didn’t complete on time look at the cgi photo of station terrace looks nothing like the build a let down and a con beware of these wolves in sheep clothing , not reputable or honest .

Doc · 18 June 2019

★★★★★ 5/5

Google

Rating only, no written review.

Shewangezaw · 16 April 2025

★★★★★ 5/5

Google

Rating only, no written review.

Farhan · 16 April 2025