Every review we hold for the Wigan office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Heaton Group recently helped me purchase a home, and the transaction went really smoothly. The staff was professional and kind, always willing to answer my questions, the property is amazing, and I felt supported all the way through the process.
Donald · 16 April 2025
Agent replied · 16 April 2026
Thank you, Donald, for your 5-star review. Please do get in touch if there's anything we can do to help in the future. You can call us on 01942 931300 or visit https://heatongroup.co.uk/contact/ to get in touch. … More
★★★★★ 5/5
TrustpilotI ve dealt with several real estate...
I've dealt with several real estate companies as an investor, but this place has been an exceptional experience. Throughout the process, the staff displayed excellent professionalism and transparency. Their latest developments' designs caught my attention. They have a genuine understanding of what contemporary life demands.
Michael · 1 February 2025
Agent replied · 24 December 2025
Thank you, Michael, for your 5-star review. Please do get in touch if there's anything we can do to help in the future. You can call us on 01942 931300 or visit https://heatongroup.co.uk/contact/ to get in touch.
Kind regards,
HG Team
★★★★★ 5/5
GoogleFantastic experience from start to finish. The Heaton Group didn’t just sell me a property, they provided a full service. They arranged everything, including finding reliable tenants straight after completion. It saved me so much time and effort. A trustworthy team that really knows how to look after investors.
Erlinda · 21 August 2025
★★★★★ 1/5
GoogleUPDATED REVIEW:
During this review, Heaton group replied (11/10/2024) with statements I believe to be false they have since deleted these responses. I will provide facts to …
Oliver · 16 April 2025
Agent replied · 10 December 2024
Dear Oliver,
Thank you for sharing your updated review. We would like to address your … More
★★★★★ 5/5
GoogleI had a wonderful experience with The Heaton Group! Their personnel was really polite and professional. They made everything simple and flawless from beginning to end.
Charles · 16 April 2025
Agent replied · 11 January 2025
Thank you, Charles, for your 5-star review. Please do get in touch if there's anything we can do to help in the future. You can call us on 01942 931300 or visit https://heatongroup.co.uk/contact/ to get in touch. … More
★★★★★ 2/5
GoogleDISAPPOINTING. Their flats in Te Exchange in Preston did not suit mortgage buyer. No high street lender would lend on that development because it was targeting investors instead of owner occupiers. They delivered with a delay of 3 months, missing completely the start of academic year. The unrealistically inflated the rental estimates to attract buyers.
Bambino · 19 December 2023
Agent replied · 16 June 2024
Dear Bambino,
Thank you for taking the time to share your feedback. We value all customer input, and whilst we understand your decision to post publicly, we always encourage our clients to contact us directly first. This often allows for a more detailed and personalised resolution to any concerns.
Regarding the ownership structure of our development, it maintains a balance with 41% owner-occupiers and 59% buy-to-let investors. This aligns with the Council of Mortgage Lenders' guidelines and confirms that our development is not investor-led.
In relation to your comments about financing, securing a mortgage can be influenced by individual circumstances or broker choices. We have a record of several lenders, including well-known high street names, aiding buyers in our development. Whilst we cannot disclose specific lenders, a variety of financing options have been successfully utilised by our clients.
We acknowledge the 14-week delay in the completion of our project, which was impacted by several internal and external factors, including challenges posed by the pandemic. We understand the inconvenience this may have caused and appreciate your understanding of these exceptional circumstances.
We also wanted to mention that we were unable to locate your details in our client database. We would greatly appreciate it if you could contact us directly to ensure we can provide more specific assistance and address your concerns more accurately.
Your satisfaction and understanding are of utmost importance to us. Please feel free to reach out for any further clarification or assistance.
Sincerely,
Heaton Group
★★★★★ 5/5
GoogleI have been monitoring the rental yields from my Manchester apartment, and they have held up remarkably well. So far, it has proven to be a reliable investment, and the returns are more consistent than I had expected. I'm glad I took action at that moment.
Melvin · 16 August 2025
★★★★★ 5/5
GoogleI recently worked for The Heaton Group and couldn't be happier! Their team was really professional and efficient. They definitely know their thing and made the entire process go so smoothly.
Donald · 28 December 2024
Agent replied · 11 January 2025
Thank you, Donald, for your 5-star review. Please do get in touch if there's anything we can do to help in the future. You can call us on 01942 931300 or visit https://heatongroup.co.uk/contact/ to get in touch.
Kind regards,
HG Team
★★★★★ 5/5
TrustpilotGood quality build with a very good…
Good quality build with a very good finish. The communal areas in Bishopgate Gardens are of a high quality. I’ve bought two apartments from this developer. The other one was station terrace. This was a far smaller project. Both apartments have been rented out continuously without problem. Their letting scream manage everything for me
Jo · 10 October 2023
Agent replied · 13 June 2024
Dear Jo.
Thank you for your 5-star review.
We're so pleased to hear about your experience and property purchase.
Please do get in touch if there's anything we can do to help in the future. You can email us at, info@heatongroup.co.uk
Many Thanks,
Heaton Group
★★★★★ 5/5
GoogleCouldn’t be happier with how easy The Heaton Group made the process. As someone new to property investment, I appreciated how they handled everything in-house. From purchase to having tenants move in, they were professional, efficient, and always available to answer questions. Highly recommend!
Rana · 9 June 2025
★★★★★ 5/5
TrustpilotFirst Time Buyers
As first time buyers, it was a very daunting experience looking for a place that ticked all our boxes, but we did when we found The Exchange, developed by The Heaton Group.
Stuart · 4 September 2024
Agent replied · 31 October 2024
Thank you, Stuart, for your 5-star review.
Kind regards,
HG Team
★★★★★ 1/5
GoogleAggressive vile people, what a disgrace and shambles of a company
Roger · 9 April 2026
★★★★★ 5/5
TrustpilotBest Advice…
The Heaton Group go above and beyond to ensure that they deliver exceptional service. I've bought several properties through them and the qualify of finish is second to none. Most importantly they did great advise to ensure my investments are structured correctly to minimise tax and mortgage costs.
Robert · 18 October 2023
Agent replied · 2 June 2026
Dear Robert.
Thank you for your 5-star review.
We're so pleased to hear about your experience and property purchase.
Please do get in touch if there's anything we can do to help in the future. You can email us at, info@heatongroup.co.uk
Many Thanks,
Heaton Group
★★★★★ 5/5
Trustpilotseamless process
“Heaton Group, did a fantastic job managing the whole sales process, especially when working to a deadline and people are under stress. They knew how to keep things moving and were very quick to respond to queries. I would definitely like to work with them again in the future.
Angela · 15 September 2023
Agent replied · 13 June 2024
Hi Angela,
Thank you for your 5-star review.
We're so pleased to hear about your experience and property purchase.
Please do get in touch if there's anything we can do to help in the future. You can email us at, info@heatongroup.co.uk
Many Thanks,
Heaton Group
★★★★★ 5/5
GoogleI've had mixed results in the past when it comes to real estate investing, but this time around everything went well. The group made the process stress-free by offering informed counsel and assisting me along the way. Now, I'm getting a steady income from my investment!
Charles · 24 April 2025
★★★★★ 5/5
GoogleMe and my boyfriend recently purchased an investment property in Preston from Heaton Group and I couldn’t have been happier with the service. Their professional team guided us through the process and their no nonsense approach took away any complexity. A 5 star service, thank you
Steven · 20 October 2023
Agent replied · 16 June 2024
Dear Steven.
Thank you for your 5-star review.
We're so pleased to hear about your experience and property purchase.
Please do get in touch if there's anything we can do to help in the future. You can email us at, info@heatongroup.co.uk
Many Thanks,
Heaton Group
★★★★★ 5/5
GoogleThe team at The Heaton Group were brilliant throughout. I had some minor delays with my solicitor but the rest of the sale went through without any hiccups. I now have another property in my portfolio which is fully managed by their lettings arm and saves me even more time.
Greg · 17 June 2023
Agent replied · 16 June 2024
Thanks for the brilliant review Greg. We're glad you had such a positive experience.
★★★★★ 5/5
TrustpilotGreat service
I have recently purchased my 2nd property through The Heaton Group, I have been notified that will be complete in the next 2 weeks. Communications from Rob at the office has been fantastic throughout. Looking forward to purchasing my 3rd property early next year!
Amy · 14 September 2023
Agent replied · 13 June 2024
Hi Amy,
Thank you for your 5-star review.
We're so pleased to hear about your experience and property purchase.
Please do get in touch if there's anything we can do to help in the future. You can email us at info@heatongroup.co.uk
Many Thanks,
Heaton Group
★★★★★ 5/5
GoogleMy new apartment looks great! It's clear that Heaton Group care about their work and take the time to do it correctly. I especially liked that you asked the client about their preferences and I'm excited to see what you do next."
Angela · 20 September 2023
Agent replied · 16 June 2024
Hi Angela,
Thank you for your 5 star review.
We're so pleased to hear about your experience and purchase of the property.
Please do get in touch if there's anything we can do to help in the future. You can email us on, info@heatongroup.co.uk
Many Thanks,
Heaton Group
★★★★★ 5/5
GoogleGot reliable support, just like I needed it!!
Paul · 16 April 2025
Agent replied · 11 January 2025
Thank you, Paul, for your 5-star review. Please do get in touch if there's anything we can do to help in the future. You can call us on 01942 931300 or visit https://heatongroup.co.uk/contact/ to get in touch. … More
★★★★★ 1/5
GoogleWe purchased an off-plan property at Urban Green as owner occupiers.
The main reason why we choose this development over other developments was due to the promise of landscaped gardens on the rooftop overlooking the Manchester …
Dave · 16 May 2025
★★★★★ 5/5
TrustpilotIt s been a great choice for me to...
It's been a great choice for me to invest in real estate at The Exchange. The building's design is stunning, and the location is perfect. The group supported the process with great professionalism and quality. The property has already provided a decent return on investment.
Swann · 4 February 2025
★★★★★ 5/5
GooglePerfect service from start to finish regarding a rental property in Reddish, Claire H has been superb. Very accommodating and forthcoming with information!
Ross · 16 September 2025
★★★★★ 4/5
TrustpilotGood experience buying from Heaton…
Good experience buying from Heaton Group. Really impressed with the standard of finish in my apartment, kitchen and bathrooms are really high end. Would be happy to add to my portfolio with these guys again.
Jennifer · 7 November 2023
Agent replied · 2 June 2026
Dear Jennifer.
Thank you for your 5-star review.
We're so pleased to hear about your experience and property purchase.
Please do get in touch if there's anything we can do to help in the future. You can email us at info@heatongroup.co.uk
Many Thanks,
Heaton Group
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