Myler Estates Widnes reviews

★★★★★ 1/5

Google

Make sure to read the review left by Mihai Adrian who looks to have experienced a similar situation as me in terms of having time wasted, and pointing out the very similar 5 star reviews left by accounts with no other reviews than this. Short: These people have no idea what they're doing. Red flags while dealing with them the entire time. Honestly stay clear if you value your time. Unprofessional, 0 customer service if you're a letter who doesn't make them any money. Their letting procedure is to just process the first applicant that comes in rather than vet multiple ones and let the landlord decide on their chosen tenant like most agencies. Very unorthodox and unfair. Long: Originally contacted the lettings team by email on a Thursday asking for documents and applications to be sent to me to help speed up letting progress. This was ignored by someone with no email etiquette, grammar or basic customer service. Went to a busy group viewing on a Friday afternoon, a man known as the 'Mortgage advisor' in his shorts was at the property to show us around. He had no idea about the property he was at and couldn't answer any questions other than when the office was open for us to send an application, and that I would be able to contact them on the following Tuesday. Contacted them Tuesday for the application form, despite having asked the previous Thursday if they could send anything in advance. Send the application in Wednesday morning only to be told they accepted one yesterday by Terri. You would think that if an application was in progress, this would be known to a small letting team and would advise potential tenants about this rather than wasting everyones time. I've wrote what a professional letting agent typically does in the short form of this story above. I point out all these issues to them in the same email chain about how I've been ignored and their lack of communication and unprofessionalism has gave a very bad experience; nothing said in response other than 'Thanks, we've removed your application'. Awful customer service, absolute joke. The short 5 star by 1 review accounts make more sense now. They don't care about wasting your time in order to accomplish doing the bare minimum required where it comes to lettings. I imagine if you're a landlord or looking to buy then you have some value to them.

Alex · 6 June 2023

★★★★★ 5/5

Google

Just want to say a MASSIVE thank you to Terri & Marco at Mylers. Very professional and extremely helpful and great at what they do! Amazing!! Thank you again!! Highly recommend. Can’t thank you both enough.

Jimmy · 8 December 2022

★★★★★ 5/5

Google

Recently used Myler Estates for work purposes and they were really helpful and friendly. Dealt with Terri from the Lettings Team who worked really hard to secure a property for us. Thanks 😊 …

Hannah · 6 February 2023

★★★★★ 5/5

Google

Made an emotional time selling our late father's house , an easier time, helping us all the way with the viewings .Can't thank them enough , such friendly, helpful people .

Yvonne · 26 April 2024

★★★★★ 5/5

Google

Just want to say thanks to Paul,Mandy and all the team at Myler and co . They where brilliant from start to finish. Would highly recommend the team to anyone buying or selling. Thanks the Scott's

Martin · 9 October 2022

★★★★★ 5/5

Google

Always helpful and can always be contacted.

Lorraine · 14 April 2025

★★★★★ 5/5

Google

Efficient service provided from valuation to completion. The office staff Laura and Mandy were always prompt and friendly in providing support throughout the selling process. I would recommend this business.

Paul · 7 April 2023

★★★★★ 5/5

Google

Awesome agency (Myler’s), I’ve had to deal with them on an urgent situation to get a 3 bedroom apartment and they sorted me out professionally with ease. Thumbs up Myler’s-Widnes

Collins · 26 February 2024

★★★★★ 5/5

Google

Great experience with buying my first home through Mylers. Special thanks to Laura and Mandy, who were both lovely!

Jack · 17 September 2023

★★★★★ 1/5

Google

Doesn't even deserve one star they let out properties to people who smoke weed and make threats to families and children

Grace · 26 May 2024

★★★★★ 5/5

Google

Best estate agent I've visited in a while. Highly recommend Marco if you wish to discuss anything property wise knows his stuff.

VKS · 8 December 2022

★★★★★ 5/5

Google

Personal and professional service with excellent common sense advice - many many thanks - very much appreciated. Dr Paul McILROY

Paul · 27 March 2024

★★★★★ 5/5

Google

Amazing service, Laura was awesome, Great communication right the way through the process. Thank you 🙏 …

Gemma · 7 May 2023

★★★★★ 5/5

Google

Excellent letting agent. Very helpful, quick responses, 100% recommend. We have rented a lovely property through Myler

Karen · 26 April 2024

★★★★★ 5/5

Google

Could not fault this estate agents! After having a really bad experience with a different estate agents, It was a pleasure to help Mum buy through Mylers. From the moment we walked In, right to the completion of the property, we found the staff to be warm, friendly and professional. The communication between all parties was really good and all the staff were really helpful. Denise had such a calming influence on the whole process......thank you to the wonderful team at Mylers on behalf of my mum.

Tracey · 6 July 2020

★★★★★ 1/5

Google

Left without electric all night as no emergency number to ring! Rang about a leak and light popping due to leak and was told to tell the plumber yet I needed an electrician for lighting so still have no living room light working after 5 days! Come home tonight and no electric. Everything has blown no emergency number so had to ring family member from 2hrs away to come down! Not impressed at all... living with my little 1 year old! Fuming! Avoid. No help! Just want money and that is it. Don't care about there tenants at all!!!!

Chantelle · 7 July 2018

★★★★★ 5/5

Google

Excellent service from Mandy and everyone else at Mylers , Thanks.

Paul · 26 February 2024

★★★★★ 1/5

Google

Didn't reply to a request for information

Joan · 27 March 2024

★★★★★ 5/5

Google

Dennise is a very professional member of staff and she is a trust worthy person

Ahmed · 6 July 2020

★★★★★ 1/5

Google

don't waste your time, they have no idea what they're doing short story: sent applications one month ago, got a call now to send the applications, one month wasted, 1 star is too much, also reported also: most of their 5 star are written in the exact same style, not trustworthy

Mihai · 6 July 2022

★★★★★ 5/5

Google

Mylers were very efficient and professional in the sale of our house, and would highly recommend them.

David · 7 July 2018

★★★★★ 5/5

Google

Shop was good plenty parking spaces

Ian · 6 July 2021

★★★★★ 5/5

Google

Great friendly agency, you can feel a touch of personalisation from everyone in Myler&Co which makes it all easier and smoother,makes you feel like you have a family behind your back in a big step for your future giving you some good advices and support!

Jelena · 6 July 2021

★★★★★ 5/5

Google

Really great service from Myler & Co. Especially great from Mandy. Thank you very much for being part of our short, but frustrating chain!

Beck · 7 January 2023