1/5
GoogleTreated us so poorly. Didn’t fix any of the issues they knew about when we moved in and then charged us hundreds for them when we moved out. When we appealed they were unhelpful and complained that the process was drawn out.
Trusted Agent profile · Widcombe
Roman City Property Management Ltd Bath reviews in Widcombe
★★★★★
376 reviews across 2 platforms
24 Claverton Buildings, Widcombe, BA2 4LD
Roman City Property Management Ltd's office in Widcombe, at 24 Claverton Buildings, is rated 4.7 out of 5 across 376 reviews on two platforms, including 375 Google reviews rated 4.7.
Reviews
Every review we hold for the Widcombe office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you to the best, Paula! She made us confident in getting our second years house and is great.Thank you!!
5/5
GoogleBeen with Roman City for a few years now and Chloe has helped us sort everything out. She went above and beyond to help us find a house for next year to sure make sure we got what we wanted.
5/5
GoogleRoman City was extremly helpful when I was going through the reassignment process. Additionally, the agency provided a perfect service with the property.
Agent replied · 28 May 2023
Thank you very much for your feedback, the team are delighted to have helped!
5/5
GoogleRoman City Property have been amazing at helping us as tenants across this year. Not only are they friendly but also are very quick at responding to and amending any issues when required. I would highly recommend for anyone to use in the future!
5/5
GoogleResponded very quickly to issue where we were locked in the house. Locksmith round within 2 hours. Thanks in particular to Katie.
Agent replied · 28 May 2023
Thank you for your review Peter!!
5/5
GoogleIt has been a pleasure to use Roman City, we had a couple of hiccups along the way due to the use of new software, but this was dealt with swiftly by their team. The process was very swift and they kept me in the loop with how we were progressing the whole way through. Thank you for everything so far!
5/5
GoogleSorted out all of our issues swiftly and with elegance, Susan is a company gem!
5/5
GoogleReally impressed with the service we got, Kayla was incredible.
5/5
GoogleAs a landlord i have always been very impressed with Roman City, they are very friendly and always a pleasure to deal with and their work and attention to detail is superb. I cannot recommend them enough.
5/5
GoogleVery professional, helpful and responsive team. I am very satisfied with the whole process. Thank you so much!
Agent replied · 28 May 2023
Its great to read your feedback Alexandra, we are so pleased to have helped you find a property.
5/5
GoogleI've been with Roman City for two years now and always with Chloe M. She's a gem ! Always reactive and very helpful. We've secured a beautiful house thanks to her advice.
5/5
GoogleWe were able to secure a property in less than a week due to such quick responses from Kayla. She was incredibly helpful and also helped us with any queries we had!
5/5
GoogleWe came in with our daughter desperate to find her accommodation before the start of term. Paula could not have been more helpful - she worked a small miracle and were sorted within 2 days. Thank you Roman City - you were a life saver!
5/5
Googlekayla was very helpful and after many failed attempts managed to secure us a student house for second year. she also gave us a very detailed online tour of the property.
5/5
GoogleKayla was very helpful and professional. Thank you.
5/5
GoogleLove roman city, they've been so helpful during my time renting accommodation in bath. Fantastic support, especially from Kayla! Would recommend.PositiveResponsiveness, Quality, Professionalism
Agent replied · 28 May 2023
Thank you Will for your kind review. Kayla is delighted that you are pleased with her support and wishes you all the best for the future.
1/5
GoogleReally rubbish agency, just like the others trying to scam students out of their deposit. Avoid!!
5/5
GoogleAs a landlord i have always been very impressed with Roman City, they are very friendly and always a pleasure to deal with and their work and attention to detail is superb. I cannot recommend them enough.
5/5
GoogleThe service offered to our group was absolutely perfect. The viewings were very organised and efficient, with the agents being knowledgable and welcoming.
5/5
GoogleChloe at Roman City Property is superb-professional and on the ball. I feel confident that my student's renting experience next year will be in capable hands. Such a contrast to the scene we experienced at Reading uni. Well Done xxPositiveResponsiveness, Professionalism
1/5
GoogleUnprofessional. Took 6+ months to respond to complaints regarding serious mould, leaking roof and ventilation issues. Took deposit without reasoning or discussion. Would never rent from again.
5/5
GooglePaula did an excellent job, she made us feel well informed and was very warm and welcomin! Would highly recommend.
1/5
GoogleI dealt with this company recently and the quality of communication was extremely poor. I wouldn't work with them again. Poor customer service they can take days to respond and there communication is extremely poorNegativeResponsiveness, Quality, Professionalism
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