Every review we hold for the Widcombe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've just sold a property that Roman City managed for us for 15 years. They have been absolutely fantastic across the years - Chloe has been our main contact on the management side, and Pauline on the statements, documents and figures - both have been superb, and we will very much miss working with them. They work phenomenally hard to make sure landlords and tenants alike are getting the very best deal - we couldn't recommend them more highly. Thank you for everything Roman City!
Will · 26 December 2025
★★★★★ 5/5
GoogleRoman City has been fantastic in helping my daughter find the right uni accommodation for Y2. Kayla was absolutely fantastic and always very quick to respond to my enquiries and offer advice where needed. Everyone on the team has been really helpful and very efficient. Thank you!
Sarah · 26 December 2025
★★★★★ 5/5
GoogleAmazing! I spoke to Chloe and the rest of the team and they were lovely. We found our house and everyone in our group fell in love, the process was quick we booked a viewing and within 5 mins after the viewing we could put in our interest. …
Millie · 26 November 2025
★★★★★ 5/5
GoogleWe had an incredible experience working with Paula at Roman City Estate Agents while searching for our second-year house. She was absolutely amazing, always professional, approachable, and so attentive to our needs. Paula went above and beyond to ensure we found the perfect place, guiding us through the process with patience and clarity. Her knowledge and expertise made everything so much easier and stress-free. We’re so grateful for her help and would highly recommend Paula to anyone looking for exceptional support in finding their next home!
Isadora · 26 November 2024
★★★★★ 5/5
GoogleI wanted to write a review to express my total satisfaction of dealing with Roman City and specifically with Pauline Hudd. We had rented before through Roman City for our daughter and they made the experience of the girls first 'home' extremely straight forward. We are now looking again for their final year and cannot thank Pauline enough who went the extra mile to ensure that, as a previous tenant, they made sure we were kept informed superbly which has resulted in another rental with Roman City. Paula took personal interest in our requirements and without fail came back immediately on every question we had and more importantly always took our phone calls which is a rarity these days. Thank you Pauline for looking after our children so well!
Ruth · 10 November 2024
★★★★★ 5/5
GoogleAmazing service.
I was the guarantor for my son and couldn’t have asked for a better service. Pauline was very quick to respond and answered all my queries very promptly. Many thanks for everything.
Albert · 12 March 2026
★★★★★ 5/5
GoogleKayla is super helpful and supportive with us with any concerns and issues that we have. They always get sorted efficiently and without hassle. Would definitely rent a property with them again.
Carys · 24 March 2026
★★★★★ 5/5
GoogleI had such a positive experience. The customer service was excellent from start to finish, making the search for the perfect student house enjoyable! Marle was so helpful and kind, she really made this whole experience fabulous and stress free. Highly recommend!
Maxine · 26 December 2025
★★★★★ 5/5
GoogleI’m a student and I had a lovely experience with Bath Roman City - especially Kayla and Ellie. I’ve heard many stories and warnings about nightmare agents/landlords, but my experience could not be further from the stereotypes! They’re a lovely team, kind, prompt with replies, always try their best to solve any issues.
If I had to be super critical, we didn’t get a gardening service as promised but the team was really upset to find out about this, so I’m sure the issue will be resolved quickly for future tenants!
Couldn’t recommend them more. Use their services with confidence, you won’t be let down!
Sasha · 1 August 2022
Agent replied · 28 May 2023
Fantastic to read such a positive review Sasha, I am really pleased that your experience with the team was so positive. Kind regards Sam Jeffreys, Branch Manager
★★★★★ 5/5
GoogleMy experience of attempting to rent student accommodation has been stressful. However, after visiting Roman City Property Management it was made much easier. Paula was incredible and made the process a lot more simple. She was kind and very …
Laura · 22 December 2025
★★★★★ 5/5
GoogleMarle was incredible in helping my friends and me find our second-year house. She went above and beyond with her communication and support, especially during the viewing process. I couldn’t be more grateful for everything she did for us.
Grace · 26 December 2025
★★★★★ 5/5
GoogleMy recent experience with Roman City Property was very positive. I have undertaken to be a guarantor on a student tenancy agreement and branch manager, Sam Jeffreys was super helpful coordinating this. He explained all the options available to support the guarantor requirements and within a matter of days I was able to complete the personal credit check, have my questions answered fully and then received the lease document for DocuSign. I felt very comfortable with the process throughout.
Heather · 28 May 2022
Agent replied · 28 May 2023
Thank you very much for your review Heather, its always great to hear the perspective of a parent/guarantor, the most important thing is trusting the agent and feeling comfortable that they have your relatives best interest at heart!
★★★★★ 5/5
GoogleAmazing viewings available for students, with the most lovely agents around for help. Big shoutout to Marle! She was absolutely fantastic to talk to, and helped us with the process of renting our first property! Thank you Marle!
Anis · 26 December 2025
★★★★★ 5/5
GoogleAmazing service, was under a lot of time pressure to find a two bed student house, and Roman City pulled through. A special mention to Paula, she was so lovely and amazing, answered all the questions we had. Looking forward to moving into our new home. Thank you so much!
Celeste · 11 August 2025
★★★★★ 5/5
Googlewas quite a hectic time as with sp many students looking for housing, but Marle was brilliant and remembered our inquiry that we had made a while ago, and called me up when the property became available again.
James · 26 November 2025
★★★★★ 5/5
GoogleKayla has been our agent for 2 years, she is attentive to our needs and responds quickly to help to any fix any issues.
Naomi · 21 March 2026
★★★★★ 5/5
GoogleGoing into a tenancy agreement can be very daunting as a student, it’s your first proper time communicating and sorting things out with organisations outside of your university. However, Michele Davies was able to take a lot of stress off of us and aid us through every step of the way. Given the current pandemic I understand this is harder on their behalf as well as ours and Michele was always understanding and very responsive if there was ever anything any of us didn’t understand!
Ellen · 28 May 2021
Agent replied · 28 May 2023
Hi Ellen,
Thank you for leaving such a positive review. It was a pleasure dealing with you and your group and I look forward to meeting you and welcoming you as tenants this summer.
Best wishes
Michele
★★★★★ 5/5
GoogleMy experience with Roman City so far has been great! After struggling to find a student house, I came across a house listed under Roman City. In comparison to others, Roman City were very quick to respond to my inquiries, Marle was the agent who worked with my group and I, she was fantastic. Rapidly a viewing was arranged and now the house is sorted!
Isla · 17 January 2025
★★★★★ 5/5
GoogleGreat Estate agents who are helpful and responsive. Many thanks to Pauline for sorting out contracts with haste and Kayla for dealing with maintenance issues quickly.
Sageev · 26 February 2026
★★★★★ 5/5
GoogleThank you Marle for assisting our daughter and her friends with finding a student let in Bath!! We really appreciate your efforts! Highly recommend Marle who is just super easy to communicate with and so helpful!
Tessa · 26 November 2025
★★★★★ 5/5
GoogleNancy is the best agent I’ve ever had the pleasure of talking to! She was nice, kind, sweet, down to earth and really easy to talk to! She went above and beyond for me knowing how hard it is for students to find a house by sending me videos of properties when she didn’t have to! I hope she never changes and deserves a raise right now!
David · 5 December 2024
★★★★★ 5/5
GoogleI highly recommend Roman City to anyone looking for an agent for property rental in Bath. This was our first experience with the agency when looking for a house for my university student daughter. Chloe helped us from the first day all the way through to the contract signing, going above and beyond to ensure the whole process went as smoothly as possible. Chloe was always helpful, attentive, and responded swiftly to any questions, with her colleague Ellie dealing with all admin promptly. Chloe and her team at Roman City have definitely stood out as the most professional and honest agency we have come across during this process.
Simi · 26 April 2024
★★★★★ 5/5
GoogleTo Paula and Pauline: A Well Done and Thank You to you both from an appreciative landlady!
Experience has shown that we can trust you 100%, Paula, to connect us with the perfect groups of friends each year. We know you always look after them and show both the students and their parents the care, understanding and respect they deserve - you’re the Best!
Pauline, your friendly, proactive & professional approach makes managing the paperwork super-easy. We’re especially grateful for your support this year with all the new legislation coming in.
Thank you both so much.
Louise · 26 December 2025
★★★★★ 5/5
GoogleI am completely satisfied with Roman City Agency's services.
I appreciate their supportive spirit and their immediate responds to all the issues that came up throughout our tenancy.
Chloe was fully supportive from the beginning of our tenancy, for what I am truly appreciated.
The quality of their services is really high, with well arranged and cleaned apartments.
I would be happy to collaborate anytime with them on any new tenancy agreement in the future.
Panos KoulountziosPositiveProfessionalism
Panos · 25 August 2021
Agent replied · 1 October 2023
Thank you Panos. We do strive to offer a personal and professional service to all our student tenants and it has been great to get to know you over the last two years.
Best wishes
Michele
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