Every review we hold for the Wickford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI can't belive I have to do a bad review for a second time, my friend has been let down so many times now with these been on a list for two property's to view thay was waiting for keys and available in December and today both let agreed with out even a courtesy call or email to tell him my self has even tried to call today with leaving two voice mails thay say its first come first served but how you meant to contact them when thay don't answer phones or emails it got riddouls now dealing with this estate agent
Toni · 29 November 2022
Agent replied · 28 May 2023
Thank you for your recent review.
As we have previously explained to yourself, demand for rental property is currently at an all-time high due to rental properties being in such short supply.
Regrettably we are unable to book every applicant to view properties and we understand how frustrating this can be.
We can have in excess of 100 enquiries per rental property within 48hours, and only one applicant will be successful.
We wish you all the best in your property search.
★★★★★ 5/5
GoogleThe company and staff was 10/10 on helping with every query/question I had! Made the whole experience very easy!
Would 100% recommend! James and Michael was amazing thank you both of them!
Jack · 29 November 2022
Agent replied · 28 May 2023
Hi Jack, thanks for the 10/10 rating. Really pleased your sales experience with Cowling & Payne was so amazing
★★★★★ 5/5
GoogleHaving used Cowling and Payne property rental management services for a number of years now, I have always found their support to be personal, professional and honest from start to finish. This includes finding and referencing suitable tenants, establishing contracts, management of tenants during contract, through to vacating at the end of contract. The team from my experience has always remained consistent, pro-active and thorough, throughout. It's difficult to name individuals because everyone plays their part - thank you.
Nigel · 29 December 2022
Agent replied · 28 May 2023
Hi Nigel, thank you for taking the time to write such a great comprehensive review of our Lettings service here at Cowling & Payne. The Lettings team will be very pleased with your recommendation.
★★★★★ 5/5
Google“Absolutely fantastic experience with cowling And Payne From start to finish, they were professional, friendly, and incredibly knowledgeable about the local market. They kept us informed at every stage, answered all our questions with patience, and went above and beyond to make the process as smooth as possible. We felt genuinely cared for, not just as clients but as people, which made all the difference. Thanks to their expertise, we secured a great deal and felt confident every step of the way. We couldn’t have asked for a better experience, highly recommended!”
Mark · 16 November 2024
★★★★★ 5/5
GoogleThere is only one word to explain Vanessa and the service we received… FANTASTIC!!! She is a credit to the Company. Thank you for everything Vanessa. We will make sure all our friends know to come to you when they need help!
Robert · 26 May 2024
★★★★★ 5/5
TrustpilotGreat team at the office
Great team at the office. Always feels well supported as a long term tenant. Thank you
Alec · 25 July 2026
★★★★★ 5/5
GoogleVanessa is always willing to go the extra mile, worth ethic and communication are excellent. Any issues are well thought through, evaluated and done in the best interest of both Landlord and Tenant. Highly recommended.
Chris · 28 May 2022
Agent replied · 28 May 2023
Hi Chris. Thank you for our excellent 5 star rental review. We wish you all the very best from the C&P team.
★★★★★ 5/5
GoogleExcellent company. Sue was extremely helpful. Would highly recommend!
Dave · 26 May 2024
Agent replied · 24 August 2024
Thank you for your 5 star review and great recommendation.
★★★★★ 5/5
GoogleI sold my flat through James at Cowling & Payne and I could not have wished for a better service. The initial meeting to sign the contract and take pictures was easy, well explained and of excellent quality. Frequent viewings were provided of high calibre potential buyers and detailed feedback provided. The purchase process was hand held by the team and I was always aware of updates/items requiring attention. I couldn't be happier and thank you all!PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 25 August 2022
Agent replied · 28 May 2023
Hi Jonathan. Thank you for taking the time to write such a great review regarding our Sales Department.
Best regards from Cowling & Payne
★★★★★ 5/5
GoogleThe whole team at Cowling and Payne have been so useful in helping us let out our property. The service has been exceptional - everyone I have spoken to has been so helpful and well informed. The whole process has been a dream. 6 stars!
Georgette · 18 November 2024
Agent replied · 9 December 2024
Hi Georgette - thank you for taking the time to write Cowling & Payne a 5 star review. It is much appreciated.
★★★★★ 5/5
GoogleVery proffesional company and great team to work with
Gary · 26 December 2025
Agent replied · 26 March 2026
Thank you for your 5 star review.
★★★★★ 5/5
GoogleOutstanding service, very knowledgeable staff, amazing experience highly recommended
Ted · 26 December 2025
Agent replied · 26 March 2026
Thank you for your excellent 5 star review and recommendation.
★★★★★ 5/5
GoogleWe have been using Cowling & Payne for 18 years now and their service is tremendous. We have always successfully rented out our property and have had well vetted and reliable tenants. Cowlings managed service, responsiveness and resolution of issues has been top class. Given our experience with letting agents, I would certainly recommend Cowling & Payne.
John · 26 February 2024
Agent replied · 24 August 2024
Hi John, thank you for taking the time to write Cowing & Payne such a great review. We really appreciate the positive feedback.
★★★★★ 5/5
GoogleExcellent service , highly recommended !
Kamil · 26 December 2025
Agent replied · 26 March 2026
Thank you for your 5 star review and recommendation.
★★★★★ 5/5
GoogleI have been renting through Cowling & Payne for several years now and want to take the time to say thank you to all the staff that work there. Sue and Lauren are always particularly helpful, no issue is every too big!
Harry · 11 November 2024
Agent replied · 9 December 2024
Hi Harry, thank you for taking the time to write Cowling & Payne a great review.
★★★★★ 5/5
GoogleSales team was exceptional from start to finish. Professional, knowledgeable, and incredibly supportive. Whole process smooth and stress-free, always quick to respond to questions and going above and beyond to get the best result for us. Couldn’t be happier and highly recommend.
Daniel · 11 November 2024
Agent replied · 9 December 2024
Thank you for taking the time to write the Cowling & Payne Sales team such a great review.
★★★★★ 5/5
GoogleFantastic service from start to finish. I’ve seen first-hand how helpful and professional the team have been with friends and family. They’re knowledgeable, responsive, and genuinely care about getting the right outcome. Highly recommended Cowling & Payne.
Maxi · 26 December 2025
★★★★★ 5/5
GoogleThank you very much Lauren!
Christian · 26 December 2025
Agent replied · 26 March 2026
Thank you for your 5 star review.
★★★★★ 5/5
GoogleOutstanding customer service 👏 …
Chris · 26 December 2025
Agent replied · 26 March 2026
Thank you for your excellent 5 star review.
★★★★★ 5/5
GoogleGreat Estate Agents. Very efficient!
Michael · 26 December 2025
Agent replied · 26 March 2026
Thank you for Cowling & Payne's 5 star review.
★★★★★ 5/5
GoogleBeen using Cowling and Payne for several years now. They are always pleasant on the phone and are prompt advising of any issues with the tenant and property.
Also when we require work to be carried out they are quick to get in the appropriate contractors to carry out the repairs.
Janet · 26 May 2024
Agent replied · 24 August 2024
Thank you for writing Cowling & Payne a great 5 star review.
★★★★★ 5/5
GoogleWhen my partner and I were searching for a home, we came with our own speed bumps that a lot of other agencies denied us for. But Cowlin and Payne worked with us and was extremely responsive and supporting! Now I’m currently writing this in our new place and we couldn’t be more grateful!
Hannah · 27 March 2024
Agent replied · 24 August 2024
Hi Hannah, thank you for taking the time to write our Sales team such a great review. It is much appreciated and wishing you all the best.
★★★★★ 5/5
GoogleExcellent service following a seamless transition from my previous provider.
Prompt, friendly and based on the horror stories I hear from friends (using other letting agents ) offering a quality of service that’s hard to come by. Highly recommended
Ian · 2 December 2024
Agent replied · 9 January 2025
Thank you very much for your great recommendation.
★★★★★ 1/5
GoogleWas with C&P for just under 10 years as a Tenant. They was always professional and polite. When my tenancy came to an end, they was very supportive. If I needed a private rent, they would be my first call. It was a privilege to be a tenant with C&P and I wish them all well for the future. Highly recommended by me.
David · 29 August 2023
Agent replied · 1 October 2023
Thank you, David, for taking the time to write Cowling & Payne such a great review and the 5 Star rating is much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
