Trusted Agent profile

Cowling & Payne Wickford reviews

★★★★★ Excellent

461 reviews across 2 platforms

2-6 Runwell Road, Wickford SS11 7AB

Cowling & Payne's Wickford office at 2-6 Runwell Road is rated 4.7 out of 5 across 461 reviews on two platforms, including 402 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.7 / 5

402

Reviews on Google

This office

Trustpilot logo

59

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Cowling & Payne. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wickford office, from every platform, shown as written. First names only.

5/5

Google

I would like to share my absolute faith in all the individuals who are there for you at Cowling and Payne. Both from the brilliant letting’s side Sales along with the very helpful Accounts department. All at Cowling and Payne nothing is too much trouble. Every situation that may arise and has for me been instantly addressed and taken care off. All of the letting staff make it pain free to settle any situations and dealing it without you having to worry. Sales section are also great also taking care of any situation which has become apprant. I would recommend to all my family and friends to deal with the professional guidance and support from all at Cowling and Payne. I have had great pleasure in working with the entire prompt individuals of all the staff for many years. I will always have confidence in all of the trades Cowling and Payne instruct to complete any work needed on my rental property.

Julie · 26 May 2024

Agent replied · 24 August 2024

Thank you so much for taking the time to write such a great review for Cowling & Payne - it is much appreciated.

5/5

Google

Fantastic service received from the sales team at Cowling & Payne. A special thank you to Michael Lee in particular for all his assistance with the sale. I thoroughly recommend them to anyone. Thanks again

Jack · 27 March 2024

Agent replied · 24 August 2024

Hi Jack, thank you for taking the time to write Cowling & Payne such a great review.

1/5

Trustpilot

Avoid

The service leaves a lot to be desired. Misinformation, phone calls not returned. Poor tenancy checks. Dispute resolution is non existent. Thankfully I have not had to use these in a professional capacity and certainly never would.

Paul · 23 July 2026

5/5

Google

We had a couple of great experiences with the team at Cowling and Payne. Vanessa was particularly helpful and we are really thankful to her for looking after our family

Richard · 26 May 2024

Agent replied · 24 August 2024

Hi Richard, thank you for your great 5 star review - it is very much appreciated.

5/5

Google

Have used cowling and payne for over nine years now as a letting agent and have always found them extremely professional and very helpful all the staff are very friendly and when my previous tenant left they handled the new tenancy stress free process and good tenants they are not a chain and I wouldnt use any other agents.. Would definitely recommend whether buying selling or renting...

Lorraine · 18 November 2024

Agent replied · 9 December 2024

Thank you for taking the time to write Cowling & Payne such a great review. We really appreciate it.

5/5

Google

We purchased our house through cowling and Payne and they were fantastic - every step of the way. They were great through the entire process, passing enquiries to the sellers and responding in a timely fashion. They exceeded our expectations though on exchange day, where we had some problems between the solicitors and cowling Payne stepped in to save the day. Brilliant team. Thanks so much

Hayley · 2 December 2024

Agent replied · 9 January 2025

Thank you for taking the time to write our Sales team here at Cowling & Payne such a great review.

5/5

Google

Nick was a pleasure to deal with. Was always available if we had any queries and very polite.

Jack · 18 November 2024

Agent replied · 9 December 2024

Thank you for your great 5 star review.

5/5

Google

Great estate agents, quick and easy communication and happy to help though any issues. Highly recommend Ade

Icc · 2 December 2024

Agent replied · 9 December 2024

Thank you for your 5 star review and great recommendation.

5/5

Google

We used Cowling & Payne to rent our first property. Rihanna, Sue and Vanessa were all amazing and ensured we was happy and kept up to date the whole time. Everything was so quick and easy and they really looked after us. We couldn’t recommend them enough!

Katie · 8 March 2023

Agent replied · 28 May 2023

Hi Katie, thank you for taking the time to write such a great 5star review for Cowling & Payne.

5/5

Trustpilot

100% recommend

Cowling an Payne are a wonderful company Iv done a few jobs now for nick such a lovely gentleman an also the rest of the team in the office are so friendly and polite I would 100% recommend c&p

Jenny · 26 June 2026

5/5

Google

Cowling &Payne- in three words "Simply the Best" . During all those years with Cowling an Payne we, as a family never ever had a trouble in communication with the Agency and whatever the issue was it has been dealt with promptly and in a very professional, caring manner. Thank you to every person working at Cowling & Payne! Well deserved 5 stars or even more, for the excellent customer service they provide to their tenants.

Ivelina · 26 May 2024

Agent replied · 24 August 2024

Thank you for taking the time to write Cowling & Payne such a great 5 star review - it is much appreciated.

5/5

Trustpilot

Fantastic company!

The whole experience from start to finish was seamless, communication was faultless and James kindly kept my mum in the picture during the whole process. I cannot recommend this company enough. 1st class service all the way. Thank you so much!

Patricia · 5 June 2026

5/5

Google

Had a wonderful experience finding my first home with Cowling and Payne! Lauren was super friendly and professional and answered all of my questions, nothing was too much for her. She made the process super easy and I wouldn’t go anywhere else after my experience here! Thank you Lauren!

Jessica · 11 November 2024

5/5

Google

Third time of using this company and I must say, what a cracking job you all do!!!👏👏👏 Would fully recommed. …

Shaun · 26 February 2026

Agent replied · 26 March 2026

Thank you for your fantastic 5 star review, Shaun. We truly appreciate your continued support and are thrilled to hear that you consider our work to be a cracking job! Your recommendation means a lot to us. Thank you for taking the time to share your experience. Cowling & Payne

5/5

Trustpilot

Lauren was absolutely brilliant and so…

Lauren was absolutely brilliant and so much help. Thank you for everything! Was a pleasure.

Leah · 1 December 2025

5/5

Google

Brilliant service from the sales team at Cowling and Payne. All the guys were lovely, big shout out to Laura, who helped me every step of the way!

Cameron · 27 March 2024

Agent replied · 24 August 2024

Thank you for our excellent 5* review - it is much appreciated.

5/5

Trustpilot

The team are great!

Michael, Lauren and the whole lettings team are amazing. Really friendly and responsive. I would definitely use their services again in the future. They made my partner and I feel comfortable and supported throughout the renting process. Highly recommend!!

Jennifer · 30 May 2026

5/5

Google

We bought a house through Cowling and Payne and they looked after us so well. Everything went smoothly. I would highly recommend them.

Neha · 26 May 2024

Agent replied · 24 August 2024

Thank you for your great recommendation and 5 star review.

5/5

Google

My husband and I cannot recommend Cowling and Payne enough, they are truly professional and very helpful when it came to us finding the perfect home that was suitable for us and our children. As an added bonus we found the sign they placed outside our old home was very sleek and stylish. It reminded my children of bees and my youngest said it was “beeautiful” 😁. Couldn’t recommend them enough!

Olive · 26 May 2024

Agent replied · 24 August 2024

Hi Olive, thank you so much for taking the time to write our Sales team such a great review - it is very much appreciated. Wishing you all the very best in your new home.

5/5

Trustpilot

Cowling and Payne staff were extremely…

Cowling and Payne staff were extremely helpful all the way through the process of purchasing my property, they answered all the questions I raised.

Annmarie · 30 August 2026

5/5

Google

Excellent service, Hannah is always so helpful and nothing is any trouble.

Hayley · 11 November 2024

Agent replied · 9 December 2024

Thank you for your great 5 star review.

5/5

Google

Team at cowling and Payne are great especially Lauren Nisbett

Harry · 11 November 2024

Agent replied · 9 December 2024

Hi Harry, thank you very much for your great 5 star review. It is much appreciated.

5/5

Google

I cannot fault the professionalism of Cowling & Payne. Ben was on the ball, polite and kept me updated throughout the whole process.

Reece · 27 March 2024

Agent replied · 24 August 2024

Thank you for our 5 Star review from everyone here at Cowling & Payne.

5/5

Google

Really great customer care. Collette was amazing. Top service.

Patch · 18 November 2024

Agent replied · 9 December 2024

Thank you for your 5star review. The team here at Cowling & Payne pride ourselves on our customer service.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Cowling & Payne Wickford

How many reviews does Cowling & Payne Wickford have?

Cowling & Payne's Wickford office has 461 reviews across two platforms: 402 on Google, 59 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Cowling & Payne Wickford's rating?

Cowling & Payne Wickford is rated 4.7 out of 5 across all 461 reviews, and 4.7 out of 5 on Google from 402 reviews, checked 9 October 2026.

Has Cowling & Payne won any awards?

Yes. In The Trusted Agent 2026 awards: Cowling & Payne, Wickford won Gold.

Where is Cowling & Payne's Wickford office?

Cowling & Payne Wickford, 2-6 Runwell Road, Wickford SS11 7AB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.