5/5
GoogleGreat agency. Lovely staff. Super efficient.
Agent replied · 28 May 2023
Thank you for Cowling & Payne’s 5 Star review
Trusted Agent profile
Cowling & Payne Wickford reviews
★★★★★
461 reviews across 2 platforms
2-6 Runwell Road, Wickford SS11 7AB
Cowling & Payne's Wickford office at 2-6 Runwell Road is rated 4.7 out of 5 across 461 reviews on two platforms, including 402 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
Awards
Trusted Agent 2026 results for Cowling & Payne. Each award is assessed separately from the review sites.
- GoldCowling & Payne, WickfordTrusted Agent 2026 · National position 750
Reviews
Every review we hold for the Wickford office, from every platform, shown as written. First names only.
Google5/5
GoogleI would highly recommend Cowling and Payne. Vanessa provided advice and support which exceeded expectations. Her knowledge and expertise shone through.
5/5
GoogleWould highly recommend. Very helpful and made everything easy as a first time Landlord
Agent replied · 28 May 2023
Hi Tom. Thank you for taking the time to post our 5 Star review. Very pleased we could help.
5/5
GoogleI have just bought a house through Cowling & Payne and what was a very difficult and stressful period for me, was made so much easier with the help and assistance of Michael and James. They were in constant contact with me, always rang when they said they would. Extremely professional and wouldn't hesitate to recommend. Thanks guys.
5/5
GoogleProfessional prompt and communicate is good
Agent replied · 28 May 2023
Thank you for awarding Cowling & Payne 5 stars recently. We pride ourselves on our professional service.
5/5
GoogleRecently used this company to find a 3 bedroom house in Wickford to buy and found the service excellent
5/5
GoogleThe most friendly team you could ever deal with, great communication. Recommend to anyone thinking of letting or buying.
5/5
GoogleEveryone in cowling and Payne are fab! So friendly, helpful and knowledgeable Highly recommend for both sales and letting
5/5
GoogleJames and Micheal both went out of their way to help with a stressful house purchase. Considering they were not our agents they made sure we were always updated and pushed the purchase through as quickly as possible. Even once we moved in they did all they could to help with issues we found at the property.
5/5
GoogleJames and Micheal both went out of their way to help with a stressful house purchase. Considering they were not our agents they made sure we were always updated and pushed the purchase through as quickly as possible. Even once we moved in they did all they could to help with issues we found at the property.
5/5
GoogleGreat proactive service, knowledgable and reliable staff
Agent replied · 28 May 2023
Hi Dan, thanks very much for taking the time to post a 5 star review.
5/5
Googlesuch a great team, and thank you to everyone at cowling and payne. They were incredibly helpful!
5/5
GoogleExcellent service, highly recommended
5/5
GoogleUsed Emily Cannon at Cowling and payne to buy a new home and sell our own home. She provide excellent support through this process and kept us full up to date along the way. Excellent service and they provided great support on the moving day with meeting us with the keys on our new build home.
5/5
GoogleAs a vendor and landlord .... Good team work and great ethos as a company ... I dealt with other estate agents and Cowling & Payne stand out ...I felt they were really working with me on all aspects and felt part of their team working for me Well done michael and team
1/5
Googlenever call you back ... never answer the phone never reply to emails we have been trying to contact this agency regarding renting a property but they never reply!!! if i had a flat to rent i would not recomend this agencyNegativeResponsiveness
5/5
GoogleLoved the customer service, friendly staff and overall a great service provided.
5/5
GoogleReally great service! Vanessa in particular was a gem to talk to.
5/5
GoogleAmazing thanks!!, lovely sales team that walked me through the process flawlessly.
1/5
GoogleAbsolutely terrible. Went in looking to rent, sales were rude then realised I was renting and it just got worse. Passed me onto some one else who didn't know anything about renting either as no one was in, didn't offer to take details. Didn't have any interest in customer service what so ever.
5/5
GoogleFantastic service from the team. So helpful and informative. Thank you!
5/5
GoogleHardworking staff who answer all questions quickly and efficiently. Very helpful.
5/5
GoogleGreat advice and friendly professional staff. I would highly recommend.
5/5
GoogleI have used cowling and payne over many years for several rental properties and a few sales too, they are always happy to help with any queries I have and all the staff are friendly and very knowledgeable, highly recommend their expertise.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cowling & Payne Wickford
How many reviews does Cowling & Payne Wickford have?
Cowling & Payne's Wickford office has 461 reviews across two platforms: 402 on Google, 59 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Cowling & Payne Wickford's rating?
Cowling & Payne Wickford is rated 4.7 out of 5 across all 461 reviews, and 4.7 out of 5 on Google from 402 reviews, checked 9 October 2026.
Has Cowling & Payne won any awards?
Yes. In The Trusted Agent 2026 awards: Cowling & Payne, Wickford won Gold.
Where is Cowling & Payne's Wickford office?
Cowling & Payne Wickford, 2-6 Runwell Road, Wickford SS11 7AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.