5/5
TrustpilotFantastic team at cowling and Payne
Fantastic team at cowling and Payne. Very helpful with excellent communication
Trusted Agent profile · Wickford
Cowling & Payne Wickford reviews
★★★★★
518 reviews across 2 platforms
2-6 Runwell Road, Wickford, SS11 7AB
Cowling & Payne's office in Wickford, at 2-6 Runwell Road, is rated 4.8 out of 5 across 518 reviews on two platforms, including 460 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Cowling & Payne, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Wickford office, from every platform, shown as written. First names only.
Trustpilot4/5
GoogleVery lovely staff, helpful and professional. Quick reply’s and updates. As a new tenant I received all answers to questions and they gave me a brilliant service. Thank you Vanessa and Sue for all your helpPositiveResponsiveness, Quality
5/5
TrustpilotGreat sales team
Great sales team, they were always on hand to help!!
5/5
GoogleFantastic lettings agent, would definitely recommend. All staff are very professional but still have that personable and friendly approach. 5 stars 🌟 from me. …
Agent replied · 24 August 2024
Thank you for our excellent review. The Lettings team really appreciate the recommendation.
5/5
GoogleFirst time buyer, amazing service was really on pint. Highly recommend
Agent replied · 23 November 2024
Thank you for your great recommendation and Cowling & Payne's 5stars.
5/5
GoogleWonderful experience from this estate agents and in particularly with Vanessa, she was professional and extremely helpful with all my enquirers.
Agent replied · 24 August 2024
Thank you for taking the time to write a great 5 star review for Cowling & Payne.
5/5
GoogleGreat service. Always on hand to help. Been with Cowling and Payne for a few moves now and each one has been smooth sailing
Agent replied · 28 May 2023
The team here at Cowling & Payne really appreciate you taking the time to post our 5 Star review. Thank you.
5/5
GoogleAlways received a prompt and very helpful service, Staff very polite and knowledgeable Never thought of ever using any other Letting service
Agent replied · 24 August 2024
Thank you for our excellent 5 star review.
5/5
TrustpilotWas a pleasure to work with Cowling and…
Was a pleasure to work with Cowling and Payne.
5/5
TrustpilotGreat team
Great team - thank you for all your help
5/5
GoogleExcellent customer service and attention to detail from all the staff at Cowling and Payne. Highly recommended. Top quality service.
Agent replied · 24 August 2024
Thank you for your 5 star review and recommendation. It is very much appreciated.
5/5
GoogleAn amazing professional team, brilliant communication and support.
Agent replied · 9 December 2024
Thank you for your 5* review - the team here really appreciate it.
5/5
GoogleExcellent service as always first rate Company
Agent replied · 9 January 2025
Hi Linda - thank you for awarding Cowling & Payne 5 stars!
5/5
GoogleEverybody at Cowling & Payne made things so very easy. Professional & very customer driven. The Property maintenance department does a particularly good job, in what can be challenging instances. Fast, cost effective and very efficient. A well earned 5 stars.
5/5
GoogleFor several years, we've relied on Cowling and Payne, consistently experiencing exceptional service. Their team is accommodating, approachable, and prompt in addressing any inquiries or concerns we may have.
Agent replied · 28 May 2023
Hi David. Thank you for taking the time to post the team here at Cowling & Payne a 5 Star review.
5/5
GoogleI would like to thank the whole sales Team at Cowling & Payne for their great service when recently purchasing my property!!
Agent replied · 24 August 2024
Thanks very much for the great 5 star review.
5/5
GoogleGreat service from all the team at Cowling and Payne. They were very helpful and we were kept informed at every step.
Agent replied · 24 August 2024
Thank you for your 5* review - so pleased we could help.
5/5
TrustpilotThank you for all your help!
1/5
GoogleVery disappointed with the team. They put me hold for a week and I was calling everyday to get appointment to view but at the end I been told property gone
Agent replied · 1 October 2023
Regrettably, enquiries to view rental properties are at an all-time high as there is a shortage of rental property. We are not able to offer a viewing to every applicant. As our telephone message states, we are now only able to accept email enquiries. We wish you luck with your property search.
5/5
GoogleHi Michael on behalf of myself and my wife, Tracey Kidd, we would like to thank you for your help in finding us our forever home. I would recommend you and your team at Cowling & Payne. Brian and Tracey
5/5
GoogleIt was a class service from the Paynes, the sales team were very useful and communicative. Recommend highly 👍 …
Agent replied · 24 August 2024
Hi Andrej - thank you for your recommendation. The Sales team really appreciate the positive feedback.
5/5
TrustpilotAmazing team with excellent quality
1/5
GoogleWorst people I have ever dealt with, I was looking to rent, they sent a young lad to do the viewing who knew NOTHING, could not answer any of our questions, very rude and had a terrible attitude, no reply from any emails, they speak to you very rudely on the phone and they don't have any clue what they are doing and can't help with any questions or queries. Useless. Avoid at all costs!!
5/5
Trustpilotgreat experience and staff
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cowling & Payne Wickford
Has Cowling & Payne won any awards?
Yes. In The Trusted Agent 2026 awards: Cowling & Payne, Wickford won Gold.
