Cowling & Payne Wickford reviews

★★★★★ 5/5

Trustpilot

Amazing team with excellent quality

Jas · 15 December 2025

★★★★★ 1/5

Google

Worst people I have ever dealt with, I was looking to rent, they sent a young lad to do the viewing who knew NOTHING, could not answer any of our questions, very rude and had a terrible attitude, no reply from any emails, they speak to you very rudely on the phone and they don't have any clue what they are doing and can't help with any questions or queries. Useless. Avoid at all costs!!

Chloe · 28 May 2022

★★★★★ 5/5

Trustpilot

Very Helpful

Excellent service, very helpful.

Tony · 16 December 2025

★★★★★ 5/5

Google

A pleasure to deal with. The sales team were amazing from start to finish. I can not praise them enough.

Marc · 27 March 2024

★★★★★ 3/5

Google

As a first time user of C&P, I was concerned over the slow response rate I had received prior to even being approved for a rental property. I was frustrated over the amount of documentation and signatures required, but suppose to cover themselves. I am concerned about the deposit as it appears the contract is against tenants in that if you should be in breach of one item you may lose your deposit. I also offered 3, 6 and 12 months upfront payment, and there was not even consideration for the lower as I was desperate to find a bigger property. Obviously a new experience for me but would still prefer to own my own property and clamp out all the tenancy frustrations. It just seems to me that companies always follow up or chase contracts when it suites them or when it pertains to money. As any business would do, however there is a way to do it, showing respect and empathy towards all clients. Also for me customer satisfaction is always key to the professional outlook of a business and ensuring fast and effective communication.

Zane · 6 July 2021

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, great team

Consumer · 11 December 2025

★★★★★ 5/5

Google

Sold my flat through C&P, they were helpful from start to finish and made moving home less stressful!

Christopher · 26 April 2024

★★★★★ 5/5

Google

Staff are most helpful any issues iv ever had they have resolved it straight away , going forward will always use cowling and Payne and highly recommend them , great service

Pink · 30 June 2023

★★★★★ 5/5

Google

I have recently received my a valuation from Cowling and Payne, I have been dealing with Micheal Lee and he has been extremely helpful and has produced a very prosisional report for me. He has definitely gone above and beyond for me

Tom · 28 May 2022

★★★★★ 1/5

Google

Useless company. Rented a property for over two years - they then tried to bill me for items which include - a second hand umbrella some spray cans and a fold up chair(all from previous tenant which were left in the shed, we threw them away obviously). All of these should have been removed before I even moved in. That's just the tip of the iceberg. Staff are also usually late to any appointments and poorly trained. Would never rent through them again. Started off by trying to take my whole deposit but ended up taking nothing. Absolutely horrendous stressful experience - the property was in perfect condition when we left, hense you ended up not charging us for anything!

Sam · 28 May 2021

★★★★★ 5/5

Google

These guys provided an excellent service from start to finish, would be first port of call if needed again

Dan · 27 March 2024

★★★★★ 5/5

Google

Have used the company for over 15 years to manage and market my properties. Always very attentive and professional.

Manjeet · 27 March 2024

★★★★★ 5/5

Google

Excellent service. Would highly recommend.

James · 18 November 2024

★★★★★ 5/5

Google

great service! would highly recommend

Holly · 18 November 2024

★★★★★ 5/5

Google

Staff are most helpful any issues iv ever had they have resolved it straight away , going forward will always use cowling and Payne and highly recommend them , great service

Asif · 6 June 2023

★★★★★ 5/5

Google

Cowling and Payne are very knowledgeable agents bend over backwards to help people and extremely honest in their opinions and Estimation of the situation and can be trusted to work on your behalf Dennis Rankoff

Dennis · 28 January 2023

★★★★★ 5/5

Google

My experience thus far has been incredible easy to speak to staff and quick in getting back to people very helpful and a pleasure to deal with

Andrew · 17 September 2023

★★★★★ 5/5

Trustpilot

Fantastic team

Fantastic team, very helpful

Billy · 30 November 2025

★★★★★ 5/5

Trustpilot

Amazing service from Lauren!

Joe · 29 November 2025

★★★★★ 5/5

Trustpilot

Amazing staff

Amazing staff, very helpful.

Gordon · 28 November 2025

★★★★★ 5/5

Google

I have known both "Cowling " and "Payne" for many years and know from first hand experience that honesty and integrity come top of their list of many attributes. Great communication and attention to detail is also part of their great service. Keep up the good work!

CHARLOTTE · 26 May 2024

★★★★★ 5/5

Google

Excellent service from the sales team when purchasing our first property. Michael, James, Ben, Laura, could talk to any one of them and they all knew what was happening throughout the transaction, an update was never any trouble. Will certainly be back when it comes to selling.

Kevin · 26 May 2024

★★★★★ 5/5

Google

Rented out property with no problems and found good tenants, what more can you ask, I would recommend

Dave · 27 March 2024

★★★★★ 5/5

Google

Excellent experience arranging our rental - quick, responsive and incredibly helpful. Many thanks to Jack and Vanessa who are a credit to the business.

Sarah · 28 May 2022