Trusted Agent profile · Whitstable
Verified
★★★★★
1,254 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY
Part of Miles, see every office.
Miles's office in Whitstable, at 87 High Street, is rated 4.6 out of 5 across 1,254 reviews on two platforms, including 406 Google reviews rated 4.8.
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Every review we hold for the Whitstable office, from every platform, shown as written. First names only.
1/5
TrustpilotVery slow
Miles and Barr are extremely slow in putting forward offers., They use a different team for this and an offer can take anything up to a couple of days. I as a buyer haven’t got time to wait in a market like this as you risk loading other properties. I would not use them to buy, sell or rent as their tenants also aren’t vetted thourghly.
5/5
GoogleKarina in the Whitstable office is so friendly and approachable. She took the time to show me properties and was able to answer all my many questions knowledgeably. I wouldn’t hesitate to recommend her.
Thank you for your kind comments, Caroline. It's great to hear that Karina supported you in friendly and knowledgeable way. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our … More
5/5
TrustpilotExcellent conversation and follow-up
Holly was excellent during conversations and follow-up. Prompt response to questions. Flexibility in handling our peculiar situation. Above all, very friendly and respectful.
5/5
TrustpilotMiles and bar are the best letting…
Miles and bar are the best letting agent, Highly recommend. Please don't waist your time with non reliable agents, stick to Miles and bar and they will get you exactly what you desire.My search didn't take long after I registered with them.They kept to their words, and reach out to me immediately the property of my choice is in the market.I am grateful.
5/5
GoogleThe whole team were great to deal with and got me fair offer within a few days of them putting my house on the market. I would highly recommend using Miles and Barr.
Thank you for your kind comments, Dave. It's great to hear we were able to help you achieve a fair offer for your property. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our … More
5/5
TrustpilotMax :)
Max was really helpful during the viewing and answered all of the question that I asked.
5/5
TrustpilotGreat customer service
Great customer service especially Natalie heard. Great local knowledge and went out of her way to help. Would highly recommend
5/5
GoogleWe are very impressed by the speed and efficiency of the Miles & Barr team in selling our bungalow. Excellent communication, sound guidance and highly personable and friendly …
Thank you so much for your kind review and a five-star rating, Audrey, your words and endorsement really mean a lot to us. If there is anything else we can help you with, please do not hesitate to contact us. Lauren - Communications Manager
5/5
TrustpilotKerrie was really helpful and very…
Kerrie was really helpful and very professional all through the time. Thanks to her, she made the process seamless and easy
5/5
GoogleThe experience and professional approach from Virginia Leach at the Whitstable branch, throughout my purchasing experience truly made the difference. Virginia’s attention to detail , understanding and friendly manner has supported the whole experience. A five star service .
1/5
TrustpilotVery poor experience
Very poor experience. Difficulty for buyer of my property to get a second viewing booked in. Little involvement in sales process.Would not sell through this agent again. Made a formal complaint but they want their fees.
Thank you for taking the time to leave us a review. We take customer experience very seriously and I can see that after your formal complaint was submitted, we completed a full investigation on each point raised. Although you were disappointed with the outcome, we have factually indicated why your complaint has been closed. It's disappointing to hear that are not fully satisfied with our services, but if there is anything else I can help you with or you would like to discuss further, please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Mark, Customer experience manager
5/5
TrustpilotSophie Collins was really helpful and…
Sophie Collins was really helpful and prompt during the rental of the property. Thank you
5/5
TrustpilotVery happy with the team
Very happy with the team, in particularly Suzanne who did a great job keeping the chain moving
5/5
TrustpilotSophie was very helpful and worked…
Sophie was very helpful and worked quickly to find somewhere that suited our needs
5/5
TrustpilotHelpful so far
The estate agent Kerry Brunger has been very helpful and professional so far in helping me secure a let in Kent.
5/5
TrustpilotBest Ever
This is the most succint and efficient estate agents ive ever dealt with, they were kind and considerate and so quick. I would highly recommend. from the viewing was amazing and they gave me time to look around and were very caring to the admin and final documents and referencing was user friendly. The staff are really lovely. thank you so much Miles and Barr.
5/5
GoogleI highly recommend Miles and Barr, Whitstable. Every member of the team we encountered were friendly and efficient. A pleasure to deal with from start to finish.
5/5
TrustpilotExcellent service from miles and barr
Excellent service from miles and barr. Kept up to date with progress from start to finish emily stickler was always keeping me informed with updates and advice never had any issues or problems it was so easy to sell with them. Well done.
5/5
TrustpilotJake was very friendly
Jake was very friendly, gave me all the information I needed and was overall stellar.
5/5
TrustpilotShelley webster is a star
I have been dealing with Shelley Webster who has supported both my sale and purchase. The service has been amazing and Shelley has made the process seamless. I can not thank her enough for her help and would strongly recommend Miles and Barr.
5/5
TrustpilotMax was great
Max was great. Showed me around with no rush. Overall nice smooth viewing.
5/5
TrustpilotLouise kept us up to date with the…
Louise kept us up to date with the purchase of our house and was very professional.
5/5
GoogleGreat, friendly professional staff. Steve is great and happy to help with anything 👍 would recommend 👍 …
5/5
TrustpilotSophie Collins was very professional
Sophie Collins was very professional, and made my experience a very good one.
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