Trusted Agent profile · Whitstable

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Miles and Barr reviews in Whitstable

4.6

★★★★★ Excellent

1,255 reviews across 2 platforms

87 High Street, Whitstable, CT5 1AY

Part of Miles, see every office.

Miles's office in Whitstable, at 87 High Street, is rated 4.6 out of 5 across 1,255 reviews on two platforms, including 406 Google reviews rated 4.8.

Google logo

4.8 / 5

406

Reviews on Google

This office

Trustpilot logo

849

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Whitstable office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sophie Collins was very professional

Sophie Collins was very professional, and made my experience a very good one.

Deirdre · 30 March 2022

5/5

Trustpilot

Miles and Barr were extremely…

Miles and Barr were extremely informative and kept a professional connection at all times. Always helpful.

Philip · 23 August 2021

5/5

Google

Very professional service throughout and would definitely use again.

Steve · 19 May 2025

5/5

Trustpilot

Sophie was super helpful

Sophie was super helpful, and the process has been very quick and well-informed. Thank you!

Anna · 8 October 2021

5/5

Trustpilot

Thankful

It was so quick and easy to find the perfect home for us we was told it would take up to 1 week to get accepted but it took 2 day me and my partner are over the moon with everything and we are so thankful to Shannon Faulkner for helping us she was so helpful.

Ellis · 10 September 2022

5/5

Trustpilot

Thank you Shannon for your help

Thank you Shannon for your help. 5* service!

Miss · 2 September 2022

5/5

Trustpilot

Great communication from Miles & Barr

Great communication from Miles & Barr, especially Sophie who has been extremely communicative and helpful.

James · 15 August 2021

5/5

Trustpilot

Excellent Team

The team especially Bradley Welsh and Louise Daly were responsive, committed, professional and thorough.

Kunle · 8 September 2021

4/5

Trustpilot

Shelley Webster

Thank you Shelley Webster for your reliable, professional and prompt support along our buying process.

Mirela · 2 July 2021

5/5

Google

Amazing service from all the Miles and Barr team, we found the stressful process of moving home and remortgaging alot more pleasant with their assistants. Would be happy to use them again.

Jack · 19 May 2024

5/5

Google

Excellent service from a good estate agent, had the pleasure of speaking and dealing with Virginia Leach who couldn’t have been more helpful, very professional and a great help. Would highly recommend.

Kirby · 19 May 2024

5/5

Google

Ollie, Ricky and Izzy have been brilliant- one of them always getting back to me in the quickest of turnarounds and dealing with all of the requests I had for them. Polite, friendly, courteous and knowledgeable they all did everything I …

Kier · 13 October 2023

1/5

Trustpilot

Poor communication skills

Poor communication skills, assign you a person to correspond with, you here nothing. Normal reply on phone we will message them they will get back to you ! Guess what nobody gets back to you. If they recommend a solicitor to you ! You will find them more expensive and quite useless slow slow in every way

Bill · 17 May 2022

5/5

Trustpilot

I am impressed by the way Milles and…

I am impressed by the way Milles and Barr attended quickly to me. After I decided that I wanted the house, Kerrie Bruner attended to me and helped make my contact with the Landlord quicker (met him within 2 days of showing my interest in the property) She also assisted with my application for referencing. She is nice and replies emails quickly.

Dideoluwa · 6 August 2021

5/5

Google

Called in to ask about a viewing and spoke to a very helpful man (Adam Mansfield). Polite and most accommodating. Will definitely be returning for more viewings .

Cheryl · 21 July 2024

5/5

Trustpilot

First home... Great staff!

My partner and I purchased our first home from Miles & Barr in September and from start to finish they were brilliant, from the young guy who showed us around the property initially, and then Louise who we were in direct contact with from offer to collecting the keys (and even some questions after) was absolutely a star to deal with.

Rebecca · 23 September 2021

5/5

Trustpilot

Louise Daly was very helpful and…

Louise Daly was very helpful and informative, more than my solicitor. Thank you.

Laura · 22 August 2021

1/5

Trustpilot

Bought a house and took their…

Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.

Ian · 1 January 2023

5/5

Google

I both bought and sold a property through Miles & Barr Whitstable. I honestly can’t rate them highly enough. …

Inez · 13 October 2022

Agent replied · 26 July 2024

Thank you for your kind comments, Inez. It's great to hear about your positive, friendly and knowledgeable experience . We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our … More

5/5

Google

Excellent service from start to completion. The online portal was very effective and aided the communication of viewings and feedback. Regular reviews were also helpful in monitoring the selling process.

Steve · 19 May 2024

5/5

Google

A big "thank you" to James and Diane. Due to your great service we managed to find and purchase a beautiful house we are now enjoying living in. Diane in particular worked relentlessly hard liaising with the vendor and solicitors to ensure that the sale went through as quickly and smoothly as possible.

Tracey · 27 August 2022

5/5

Google

All I can say is excellent service from start to finish. We found James just made the whole process effortless. I felt that our house was the only house he was selling. Also Diane in the office was always on hand with information and friendly updates on how it was progressing. I would not hesitate to recommend this estate agent and would always use in the future.

Bill · 27 August 2019

5/5

Google

Absolutely top notch service from beginning to end, highly recommend Miles and Barr.

Amanda · 19 May 2023

Agent replied · 26 July 2024

It is wonderful to read your review Amanda, thank you very much for taking the time to write it. If there is anything else we can help you with, please do not hesitate to contact us. Lauren - Communications Manager

5/5

Trustpilot

People were kind and friendly and made…

People were kind and friendly and made the experience much easier.

Calvin · 28 September 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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