4/5
TrustpilotLouise Daly was splendid
Louise Daly was splendid - quick, smart and reliable
Agent replied · 16 June 2026
Thank you for your kind words, Philip. We're delighted to hear that you found our support quick, smart and reliable.
Trusted Agent profile · Whitstable
Verified
Miles and Barr reviews in Whitstable
★★★★★
1,243 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY
Part of Miles, see every office.
Miles's office in Whitstable, at 87 High Street, is rated 4.6 out of 5 across 1,243 reviews on two platforms, including 406 Google reviews rated 4.8.
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Reviews
Every review we hold for the Whitstable office, from every platform, shown as written. First names only.
Trustpilot5/5
GooglePhil Hopkins was a friendly professional sales advisor who accommodated our requests to view our requested properties.
Agent replied · 12 June 2026
Thank you for your kind feedback! We’re delighted to hear that Phil provided a friendly and professional experience while showing you properties in Broadstairs. Meeting client needs and making house viewings smooth is exactly what our team strives for. Kind regards, Dan Woodward Sales Director
5/5
GoogleGreat viewing. Phil was exceptionally welcoming and knowledgeable, as well as facilitating a very professional viewing experience
Agent replied · 12 June 2026
Thank you for your kind words, Paul. We appreciate your feedback and look forward to supporting you again in the future. Thank you Dan
5/5
GoogleMany thanks to Graham and the team for their quick and efficient response.
Agent replied · 12 June 2026
Thank you, Charlie, for your kind words about our team's quick and efficient support. We truly appreciate your recognition. If you need anything further, please don't hesitate to reach out to us. Kind regards, Dan Woodward, Sales Director
5/5
GoogleReally helpful and informative when looking at 2 properties! Thanks Phil
Agent replied · 12 June 2026
Thank you for the great feedback! We’re so pleased to hear you found the viewings helpful and informative. I’ll be sure to pass your kind comments on to Phil. Best of luck with your property search, and please let us know if we can help further. Dan Woodward, Sales Director
5/5
TrustpilotHave had a very positive experience…
Have had a very positive experience from the beginning, very professional Curtis. Would like to recommend the company. Thank you particularly to Becky White for keeping me updated on the progression most helpful during what can be a stressful time.
Agent replied · 24 September 2026
Thank you for sharing your positive experience, Julie. We are thrilled to hear that our professional team provided you with valuable support during a stressful time. We strive to keep our customers updated and appreciate your recommendation. If you need anything else, please don't hesitate to reach out to us
5/5
TrustpilotExcellent Progression Service
The after sales service with Louise has been brilliant.
Agent replied · 29 May 2026
Thank you for your kind words, Gary. We're thrilled to hear that Louise, your sales progressor, provided you with excellent support and communication. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotLouise was a total star
Louise was a total star. So proactive, empathetic and communicative.
Agent replied · 27 May 2026
Thank you for your kind words, Michelle. We are thrilled to hear that Louise provided such proactive and empathetic support. Our team strives to deliver a seamless experience through clear communication and professional integrity. We appreciate your feedback and look forward to assisting you again
1/5
TrustpilotAs a tenant over 2 years with Miles and…
As a tenant over 2 years with Miles and Barrs I repeatedly experienced missed and poor communications, blatant failure to follow procedures and policies, including failures to formally received a complaint. Attitude of senior managers was arrogant and dismissive. A company very much geared towards landlords and NOT tenants.
Agent replied · 24 July 2026
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide a professional service to both landlords and tenants and will take your comments on board as part of our ongoing review of our processes.
5/5
GooglePhil was great, early for the appointment, knowledgeable and professional
Agent replied · 12 June 2026
Thank you for your kind feedback. We’re pleased to hear Phil was early, professional, and knowledgeable throughout your viewing. We really appreciate you taking the time to share your experience with us. Dan Woodward, Sales Director
5/5
GooglePhil was great at showing us around and very helpful
Agent replied · 12 June 2026
Thank you for your kind words! We're glad to hear Phil made your experience a positive one while showing you around. Dan Woodward, Sales Director
5/5
GoogleMy property sold so quuckly , I am selling my late parents home ,as the executor of their wills . It had been on the market with a different , very well known agent for 7 months and I felt it was not being actively marketed or promoted , so I made the decision to move to Miles and Barr. from the beginning Rob was amazing, he was kind taking into consideration our bereavement, and heloed with concerns as my oarents had a equity release on the property, so we only had a year to sell and we had wasted 7 months, he made it as easy as he could . Giving honest opinions and realistic advice. The house was onthe market not even a week and we had a offer and he managed to get full asking price after he felt inital offer could be improved on . From a sellers perspective ,if you are researching agents seriously consider Miles and Barr the branch i used was Whitstable but im sure their standards hold across the board . Even the photography of my parents property and descriptions were superior and the bungalow was marketed in its best light. The office staff happily answer questions , or return a call promptly with the information requested . They very much are working for the sellers , I'm sure they treat buyers equally well. I can't recommend them enough.
5/5
TrustpilotVery Professional
Very Professional, Excellent door. Very well installed. My property manger is Julie Greenstreet and she always goes out of her way to help. The liason between her and the owners makes for a great relationship with the tenant. Very grateful to all party's concernered. Thankyou.
Agent replied · 11 August 2026
Thank you for sharing your wonderful experience, Barry. We are thrilled to hear that you found our service professional and efficient. It's great to know that Julie provided exceptional support and helped foster a strong relationship with you as a tenant. We appreciate your gratitude and are here to ensure you continue to receive excellent customer value.
3/5
TrustpilotI’m giving the company 3 stars Diane 100.
I’m giving the company, Miles and Barr, only 3 stars because to be honest they are hopeless. I’ve had so many problems with them due to the lack of last minute information and requests that at one point I was seriously considering taking my business to another company. Having said that there is one person who is outstanding. Diane !! She is an absolute credit to the company. Always extremely pleasant, helpful in every way, answers any questions I may have, always emails or calls me back when asked, and sorts out any issues I may have. If it were possible I would give Diane 100 stars. In my opinion she should be running the company and the company would be a lot better off if she were.
5/5
TrustpilotMade the stressful experience of selling as easy as possible
I sold my house recently and Louise Daly’s service was especially helpful. She made the process so easy for me and her quick responses to my questions made everything much less stressful. Would highly recommend!
Agent replied · 13 October 2026
Thank you for sharing your experience, Noriko. We're delighted to hear that Louise provided such efficient support and made the process easy for you. We truly appreciate your recommendation and wish you all the best in your new chapter.
4/5
TrustpilotProfessionalism
Our initial viewing of the property by the Sales Advisor who conducted our initial viewing of the property, was unprepared & ill advised before showing us around. However this was compensated by the professionalism of Denise Lumpkin, Sales Progressor, who couldn't have been more helpful.
Agent replied · 6 August 2026
Thank you for sharing your experience. We're sorry to hear that your initial viewing was not up to our usual standards. We appreciate your kind words about Denise's professionalism and support. We strive to deliver a seamless experience and would love to discuss any further concerns you may have.
5/5
TrustpilotDealt with all my needs and queries…
Dealt with all my needs and queries very quick and professionally. Easy and very nice friendly staff, both in building speaking face to face and with my agent via emails. Would recommend and tell anyone how good and friendly miles and barr are as a letting agency
Agent replied · 20 July 2026
Thank you for sharing your wonderful experience, Paul. We're delighted to hear that our friendly staff addressed your needs quickly and professionally. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
5/5
TrustpilotHighly recomend.
I’ve purchased two properties through this estate agent and worked with the same sales progressor on both occasions. Becky White has been consistently professional, well-informed, and proactive throughout. She communicates clearly, follows through on her commitments, and keeps you updated at every stage.
5/5
TrustpilotEmily finally did it, well done
Took a long time to sell but but Emily Stickler in particularly drove it forward with lets say challenging buyers. would recommend the company with no problems but the selling market really needs a overhaul in that once you make an offer, you should place a NRD. would save a lot of expense and wasted time.
Agent replied · 12 May 2026
We appreciate your feedback and are glad you recommend our services. We acknowledge the selling process took longer than expected, and we're thankful someone on our team persevered with difficult buyers. We value your suggestion on improving the market.
5/5
TrustpilotLOUISE from miles and barr
LOUISE from miles and barr was there every step of the way. At the end of a phone or email. Answered or provided information to all my questions and done alot of the running around for me.
Agent replied · 23 September 2026
Thank you for sharing your wonderful experience, Ray. We're thrilled to hear that Louise provided such exceptional support and was there for you every step of the way. If you need anything further, please don't hesitate to reach out to us.
5/5
GoogleMax was very helpful
Agent replied · 12 June 2026
Thank you for your kind words, Adele. We're thrilled to hear that Max provided you with helpful support. If you need anything further, please don't hesitate to reach out to us. Thank you ,Dan
5/5
GooglePhil was great, really friendly and knowledgeable.
Agent replied · 12 June 2026
Hi Chris, thank you so much for the 5-star rating! We really appreciate it. Kind regards, Dan
5/5
GoogleBeen showed around by Phil Hopkins on numerous properties, what a lovely guy. Very professional, lots of knowledge and an absolute pleasure to deal with, never felt rushed once. Also Charlotte Silk in the office is extremely efficient and helpful. I would highly recommend Miles & Barr with these two wonderful people to deal with.
Agent replied · 12 June 2026
Thank you, Steve, for your wonderful feedback. We're thrilled to hear that Phil and Charlotte provided you with such professional support and efficiency. We always aim to make our clients feel valued and never rushed. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Kind regards, Dan Woodward
5/5
TrustpilotLouise was really great throughout th…
Louise was really great throughout th whole process, thoroughly recommend!
Agent replied · 11 May 2026
We're happy to hear that you had a great experience. Thank you for your recommendation; it means a lot to us!
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