Trusted Agent profile · Whitley Bay
★★★★★
739 reviews across 2 platforms
84 Park View, Whitley Bay, NE26 2TH
Part of Rook Matthews Sayer, see every office.
Rook Matthews Sayer's office in Whitley Bay, at 84 Park View, is rated 4.8 out of 5 across 739 reviews on two platforms, including 105 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whitley Bay.
Every review we hold for the Whitley Bay office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
I was guided through my purchase from day one, kept informed and could always speak to someone if needed. Great service by all and in particular Michelle. Thank you very much.
Dear Amber, thank you for taking the time to leave 5*s for Michelle and her team at Blyth. We hope you're very happy in your new home!
5/5
TrustpilotPurchase - excellent experience
Thank you for all the assistance in our recent purchase. Ellie. Natalie and Neil at Gosforth Branch. A great experience with strong communication and chasing the vendors and our solicitors by the team. Really appreciated this as it kept us informed.
Thank you so much Michael for leaving this fantastic review for RMS Gosforth, we really appreciate it!
5/5
TrustpilotWe had a really smooth experience
We had a really smooth experience. Everything went very smooth and we have got the house that we really wanted. My 2 year old is gonna have the perfect bedroom now. Thanks guys
Dear Adam, thank you so much for taking the time to leave us 5*s and such a lovely review. It was genuinely a pleasure to read by both myself and the Amble branch. We hope you and your daughter are very happy in your new home. Thank you again!
5/5
TrustpilotWe used our local branch at Forest Hall…
We used our local branch at Forest Hall and everyone there was extremely helpful, efficient and friendly. We were kept up to date with viewings and feedback from potential buyers, they helped us with paperwork and legal documents and the whole experience was seamless. We will definitely recommend them.
Dear Jan, we're absolutely thrilled to receive your recommendation for RMS Forest Hall. We can't thank you enough for taking the time to leave us such a fantastic review and for trusting us with your sale.
5/5
GoogleExcellent, friendly, prompt and efficient service from Alison, Jan and the team. Would definitely recommend!
Hi Steven, Thank you so much for this 5 star review! We're very grateful to see you would recommend our service to others, this means a lot to us.
5/5
TrustpilotFirst time buyers experience
We had a fantastic experience with Rook Matthews Sayer when buying our first house. Alistair Bowman, a mortgage manager in the firm was brilliant. He took my partner and I through every step of the way, keeping us on the right track and rapidly answering our (many!) questions. He made the whole experience a lot less stressful. We would highly recommend his services.
Dear Faye, thank you for such a wonderful five star review for our mortgage advisor Alistair in RMS Ashington, we really appreciate it.
5/5
TrustpilotI had great service from Gordon during…
I had great service from Gordon during the lease of my commercial property. Very supportive and quick response to queries. Would recommend. Thank you!
5/5
TrustpilotThe team at Rook Matthew Sayers…
The team at Rook Matthew Sayers Ponteland office did NOT disappoint. From the valuation visit, throughout the sale process & up until completion we felt their advice, market knowledge & professionalism was everything we wanted from a team trusted to sell our property. They understood our house wasn’t just a ‘house’ but our home and this home needed to be sold as such. From the initial photography, online marketing, accompanied viewing and high levels of communication throughout the process we couldn’t have been more satisfied. Well done the Ponteland RMS team. We’re glad we chose you!
Dear, Thank you for taking the time to leave our Ponteland team such a great review, they are such highly valued members of the Rook Matthews Sayer family. I hope we can be of assistance to you again in the future, should you require it.
5/5
TrustpilotAccessible and knowledgeable...…
Accessible and knowledgeable....the team helped us along during a very difficult time.
Thank you Patricia for leaving us a 5 star review, we really appreciate you taking the time to do so and we're really pleased we were able to help you throughout your journey with us.
5/5
TrustpilotRook Mathews Gosforth
I never thought I would say an estate agency was worth every penny, but in this instance it certainly has been. Natalie Best handled every curved ball thrown at us . She gave us help, reassurance and guidance every step of the way. For which we are extremely grateful. Definitely a positive experience for us.
Wow! Thank you so much Lynne for giving RMS Gosforth such high praise, specifically Natalie. We really appreciate it!
5/5
TrustpilotRookmatthewsayer Gosforh
Wonderful and professional service from start to finish. All the staff I dealt with at RMS genuinely have the best interests of their customer at heart. Despite the stressful time I was going through they were not only helpful and efficient but also calm, kind and reassuring with nothing being too much trouble. A heartfelt thank you to everyone in the Gosforth branch, I cannot recommend them highly enough.
Dear Susan, thank you so much for taking the time to leave this fantastic 5* review for RMS Gosforth. We truly appreciate it!
5/5
TrustpilotGosforth RMS. Exceptional.
I have recently completed on the sale of a property with RMS Gosforth. The team are a credit to the larger company - friendly, efficient and at all times professional. They clearly understand their business and I would not hesitate to recommend. Thank you for making what I expected to be a painful process so easy and straightforward. From valuation to completion stage the service provided was exceptional.
Dear Sandra, thank you so much for taking the time to leave this wonderful 5* review for RMS Gosforth. They really are a credit to us and they provide exceptional service.
5/5
GoogleWe were really pleased with the service that was provided by all staff at Rook Matthew Sawyer. From the original valuation to the key handover, our sale seamless and as stress free as possible and we will look to use them again in the future.
5/5
GoogleVery friendly staff. Very knowledgeable about mortgages. Would definitely recommend.
5/5
TrustpilotNeil Walton has given me so much help…
Neil Walton has given me so much help throughout the entire process. I am first time buyer and he has given me so much clarity and assurances on things that initially seemed daunting. 10/10 would recommend.
Thank you so much Matthew for taking the time to leave this 5 star rating for our Mortgage Advisor Neil, we really appreciate you highlighting him to us.
5/5
TrustpilotThank you Michael Fox for your…
Thank you Michael Fox for your expertise and service. A great job well done. Completed today!
Dear Marilyn, thank you so much for taking the time to leave our commercial department, specifically Michael a lovely 5 star review, we really appreciate it.
5/5
TrustpilotExcellent Service from Rook Matthews…
Excellent Service from Rook Matthews Newcastle/ West Denton, with regular updates throughout the purchase of our new home. Massive thanks to Barbara for all your support. Jayde Hill
Hi Jayde, many thanks for taking the time to leave our West Denton branch 5 shiny stars! We thoroughly enjoyed reading your review and we're sure Barbara and the rest of the branch did too!
5/5
TrustpilotHouse sale and purchasr
As usual, a fantastic service from Rooks on our house sale, we were kept informed of everything and found the whole process was stress free, the staff were so helpful and pleasant
Dear Gillian, thank you for taking the time to leave RMS Blyth 5*s!
5/5
TrustpilotFriendly and professional
I was helped by Gordon Bird recently whilst taking on a commercial lease, and he was very professional, responsive and friendly throughout. Thanks for your help Gordon!
Dear Aidan, thank you for leaving Gordon such a lovely review. He's a valued member of the commercial team, we're very glad you were able to secure a lease successfully. Thank you again.
5/5
GoogleAlison, Jan and the rest of the team at the Whitley Bay branch were very helpful, knowledgeable and nothing was too much trouble when dealing with me. My property sold within days of being put on the market by Alison and the whole sales experience was relatively painless. I would recommend the team at the Whitley Bay branch.
Thank you for the sterling review for our branch in Whitley Bay Christopher! We really appreciate you taking the time to leave us five stars and for choosing us as your selling agent.
5/5
TrustpilotExcellent service from the Fenham…
Excellent service from the Fenham branch. Steve who initiated the sale was friendly, positive and helpful. Throughout what ended up being a rather tricky process, the sales negotiators, Stacey and Dillon in particular were reassuring and did everything they could to facilitate the process as swiftly as they could.
Thank you so much for taking the time to leave this great review for our team of Estate Agents in Fenham, we really appreciate it!
5/5
TrustpilotRook Matthews Sayer - West Denton
Many thanks to the Rook Matthews Team at West Denton. You assisted me in my initial purchase in 2008, arranged rental during my tenure working overseas and most recently arranged the sale of the property. Not everything has been clean sailing, but I totally appreciate the dedication and assistance that the team have provided over the past 13 years. Special gratitude to Chloe; Ellie and Barbara in my dealings with you.
Dear Alan, thank you for your repeat instructions, we've really appreciated working with you over the past 13 years and hope to continue to do so in the future. Many thanks for the review and 5 shiny stars!
2/5
TrustpilotBe faster responding to emails ,when…
Be faster responding to emails ,when you live abroad and you have to sort things out yourself ,when they get paid to do this It’s not Olly he’s been very quick no problems with him at all
Hi Tracey, we're really surprised to receive your review as we thought we had dealt with your correspondence accordingly within a timely manner. Our property inspector has informed us that he has relayed to you what was needed and is just waiting on a decision from yourself. If you could let us know what we could have done differently, we would be really appreciative marketing@rmsestateagents.co.uk
5/5
TrustpilotExcellent service and comms from Sian…
Excellent service and comms from Sian and the team at Ponteland office. Thank you
Dear Emma, thank you so much for your 5* review for RMS Ponteland. We really appreciate you taking the time to leave this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whitley Bay.
