Trusted Agent profile
★★★★★
137 reviews across 2 platforms
47 Flowergate, Whitby YO21 3BB
Astin's Estate Agents's Whitby office at 47 Flowergate is rated 4.7 out of 5 across 137 reviews on two platforms, including 102 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Whitby office, from every platform, shown as written. First names only.
5/5
GoogleAstin's have been absolutely brilliant in handling the sale of our property. All the staff were so friendly and so helpful. They guided us, kept in contact with us and were patient, cheerful and informative. Astin's reassured me and gave me confidence throughout the process and I would most certainly recommend them wholeheartedly and without hesitation.
5/5
GoogleWe recently purchased a cottage through Astin’s estate agents. All the team were exceedingly helpful and dealt with our enquiries promptly and efficiently. We would highly recommend them and use their services again. Judy and Kelvin
4/5
GoogleI have recently bought a property from Astin's. Great team very helpfull. If your in the market either buying or selling these are for you!!
5/5
FacebookThinking of selling your house, look no further than Astins ... the staff are extremely professional and really friendly, they all go that extra mile to make your house selling experience as easy as possible ... Absolutely fantastic in every aspect .... Many Thanks to the Astins team for making my recent sale a pleasant, stressless experience �
5/5
FacebookAstin’s recently managed the sale of our Whitby house. Heather particularly has been an absolute star. She was always friendly, helpful and communicative and we couldn’t have managed without her fielding calls and keeping the process going, particularly as we moved to completion. I would certainly recommend them. Thanks!
5/5
GoogleVery happy with the service provided by Astins. They were very professional, and always happy to help in anyway. This ensured that the sale was negotiated and completed in as prompt a time as possible, which both I and the seller had hoped for. A big thank you, especially to Heather and Isabelle.
5/5
FacebookGood assessment of the market. Sold my house. very professional and on it!
Outstanding service, extremely knowledgeable and went over and above in service. Can't say enough nice things about Mrs Kirkland Tina and her platform! Kirkland has an amazing reputation in her field because of her no nonsense attitude, her work ethic … See more
5/5
GoogleWe were extremly pleased with the service we received from Astins. The whole staff were friendly, approachable, and enthisiastic. They had excellent knowledge of an ongoing quite complex situation and handled it very professionally. We were kept totally informed throughout the sale and we would recommend their service to anyone.
5/5
FacebookThanku to ALL the team at Astins for a very swift sale, mostly done over the phone twixt Leeds & Whitby. Second time l have used this Company can only say excellent service throughout and keep up the good work, you are a great team. My kindest regards and thanks to you all xxx
5/5
GoogleWe were extremley pleased with the service we received from Astins. The whole staff were friendly, approachable, and enthisiastic. Even though it was a tricky purchase they handled it very professionally. We were kept totally informed throughout the purchase and we would recommend their service to anyone.
5/5
FacebookPerfect communication and service from the girls at Astin’s on purchasing our new property. Thank you
Thank you! It was lovely dealing with you. We hope to find you more properties in the future. Good luck with your renovation...your just finished property looks BEAUTIFUL! Team A x
5/5
FacebookHeather did a brilliant job of finding us our dream property, a rare find. She guided us calmly and competently through a prolonged (not Astin’s fault) process, reassuring us when needed and finallyhelped us secure the house. The team were always helpful and responsive. Thankyou all.
5/5
GoogleAstins Lettngs are amazing! Other letting agents couldn’t find us a suitable property, but Astins did. Sara and Dawn go above and beyond to help. A professional, friendly and highly recommended letting agents. They made our move from Birmingham to Whitby happen. Excellent service.
5/5
GoogleAstin's provided a good service during the purchase of my property, keeping the conveyancing process moving through difficult (Covid) times when solicitors were too busy to respond. I would definitely recommend them.
5/5
GoogleVery professional and friendly staff. Kept updated every step of the sales process. Would definitely recommend. Five star service 👌 …
5/5
GoogleWe found Heather to be particularly helpful and on the ball throughout the whole process. We wouldn't hesitate to recommend and indeed use their services in the future. Thank you!
5/5
GoogleExcellent service. Special mention must go to Heather whose professionalism and exceptional friendly manner kept the stress of moving home to a minimum. Highly recommended. Thanks again, HeatherPositiveResponsiveness, Professionalism, Value
5/5
GoogleI recently purchased a property with Astins and I found their knowledge of the Whitby residential market was great and the whole process was managed in highly professional but very friendly manner. Can recommend!
5/5
GoogleAmazing no hassle service. Good knowledge of the local market and ability to attract credible tenants. Nothing is too much trouble. Sara and Dawn are very professional whilst offering a friendly service. Would definitely recommend.
1/5
GoogleVery Poor customer service. No response to calls or emails meant we didn't have a chance with a house we were very interested in in Robin Hood Bay
5/5
GoogleBrisk, businesslike and knowledgeable. Worked speedily to secure our sale liaising with us and solicitors. Heather and Gemma deserve a special mentionPositiveProfessionalism, Value
5/5
GoogleExcellent communication throughout the process. Sold our property first day and helped us secure our dream home !
5/5
GoogleFriendly and professional staff. I have moved a lot over last 10 years and Sara in particular has made the experience stress free! Would absolutely recommend and use AGAIN!
5/5
GoogleBrilliant estate agents and very helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Astin's Estate Agents's Whitby office has 137 reviews across two platforms: 102 on Google, 35 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Astin's Estate Agents Whitby is rated 4.7 out of 5 across all 137 reviews, and 4.6 out of 5 on Google from 102 reviews, checked 9 October 2026.
Astin's Estate Agents Whitby, 47 Flowergate, Whitby YO21 3BB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.