Palmer Snell Weymouth reviews

★★★★★ 5/5

Google

Very good experience with the full management service; they let my flat after only one day of viewings and four days of online marketing for a price I was pleased with. Both Oliver and Hayley have been professional and friendly. Oliver in particular is easy to talk to, whilst providing prompt and efficient assistance. Can't fault them, would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 18 June 2021

★★★★★ 5/5

Google

Can’t thank Hayley enough at Palmer snell , quick service , and very very helpful.. thank you Hayley.. xx

Nocola · 18 June 2020

★★★★★ 5/5

Google

Very friendly professional staff, especially Hayley. She made everything easy and painless from start to finish. Would highly reccomend.

Christine · 18 June 2020

★★★★★ 5/5

Google

This is our second move with Palmer Snell. Hayley and Oliver are amazing, they go far beyond what a regular letting agent would do. Very happy to continue renting with them in Weymouth!

C · 26 April 2024

★★★★★ 5/5

Google

Amazing service, Oliver is fantastic, enthusiastic, proactive and an absolute pleasure to deal with!PositiveProfessionalism

Georgie · 18 June 2021

★★★★★ 5/5

Google

i had an extremely good experience with renting a property through palmer snell; massive thankyou to oliver for guiding me through the process and being so helpful!

Hannah · 25 June 2024

★★★★★ 5/5

Google

Helpful and friendly staff that respond quickly to requests. Easy and rapid process when renting a property (approx a week). Rental properties go very fast

George · 25 July 2024

★★★★★ 1/5

Trustpilot

Terrible letting agent

Terrible letting agent! Please Avoid! I let my property through palmer snell and as a landlord who pays the full percentage for full management every month i expect a better service to which I have not been receiving. Not only have they not been doing property checks (but blame Covid to this) for the past three years for this, but they have terrible contractors who never fix issues for the property (some of which say they are gas safe - but sign faults off as safe which are not) They take your money, have a terrible and unprofessional workforce, the repairs team is part of countrywide who is separate fromThe letting agent, which is a pain in the ass as nobody is ever held accountable. I will not be using palmer snell again as I have ended up having to sort issues and faults myself as a landlord even though I pay for full management. I genuinely feel sorry for my tenants, as countryside’s repair team are incompetent. I’ve put in several complaints that seem to go nowhere. And the fault still isn’t fixed from 12 months ago!!!!! I could literally do a better job myself, as mentioned above where I’m having to sort Myself. I will be Managing the property myself from now on!

Aaron · 20 January 2023

★★★★★ 5/5

Google

We are grateful to Hayley and Oliver from the rentals team, for providing us with such a good experience as new tenants. We haven't always been treated overly well by lettings companies in the past, so it was lovely to deal with the Palmer Snell team who were always friendly and efficient!

Amy · 18 June 2022

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service. My heavily pregnant daughter was going to rent a property only to find out the owner is selling in 6 months. They knew but didn't tell her until the day she went to get the keys. Quite shocked they failed to disclose such important information.

Andrew · 29 November 2024

★★★★★ 1/5

Trustpilot

Please do not use palmer snell if they…

Please do not use palmer snell if they are selling a house with iamsoldThis trauma should be avoided at any cost!!! Unfortunately the house we purchased HAD to be done through them despite our reservations. I’ve had better afresales service from conmen! Unfortunately this is still an ongoing issue due to being unable to get anyone to call us back, it is very difficult to form a working relationship with an answer machine

Colin · 15 June 2023

★★★★★ 5/5

Google

Excellent service from all of the team , very helpful and efficient . Definitely know their stuff .

Duane · 9 October 2024

★★★★★ 5/5

Trustpilot

Excellent efficient service

I tried selling my property on three occasions, each time the sale fell through. However the service initially offered by Keith then followed by Carole and Katie was excellent, quick response to my queries and genuinely nice people to deal with.

Helene · 30 April 2021

★★★★★ 5/5

Google

Hayley has been a good professional and promptPositiveQuality

Roxana · 18 June 2021

★★★★★ 5/5

Google

Everybody I have corresponded with from the Weymouth branch have been professional and responsive. Hayley helped make the process of renting easy by making sure she kept me informed and updated; as well as answering any of my queries quickly. I highly recommend for their friendly and efficient manner.

Camille · 18 June 2022

★★★★★ 5/5

Google

Just found the perfect home with the help of Hayley from Palmer snell! It has been a very easy and efficient process with any of the queries I had being answered straight away, making me feel very happy and content with the move. The referencing portal used is fantastic. Overall really impressed with palmer snell!

Megan · 18 June 2021

★★★★★ 5/5

Google

The team at Palmer Snell have helped me navigate the whole rental process with professionalism, patience, kindness and good humour. They really do go the extra mile with no question or concern left unanswered.They have been excellent throughout.

Louise · 18 June 2023

★★★★★ 5/5

Google

I have recently started to rent a flat through Palmer Snell Lettings in Weymouth. I have found Oliver and Hayley to be very efficient in dealing with and helping me through all the admin involved. They have been very friendly and helpful and I was installed in my new home within a couple of weeks of viewing it.

Ann · 18 June 2020

★★★★★ 5/5

Google

When looking for a rental property for my brother in law the Palmer Snell team were very swift to help. Specially big thank you for Benjamin and Oliver, they was very helpful .It has worked out extremely well. Great and very quick service. Well done and we are very recommend.PositiveResponsiveness, Quality, Professionalism, Value

Darius · 18 June 2021

★★★★★ 5/5

Google

Oliver and Haley are amazing very courteous and professional throughout went above and beyond to help me..The only estate agent that I would highly recommend thankyou from the top,middle and bottom of my heart Miss Lung

Avril · 18 June 2023

★★★★★ 5/5

Google

Hayley organised flat near work at last minute, came in to drop off keys at work because of my hours. Kept me informed, so so helpful. Had a welcome box, money off coupons, coffee, nice chocolate.

Sara · 18 June 2023

★★★★★ 5/5

Google

Hayley and the lettings team in Weymouth have been fantastic highly recommended xxx

Ellie · 23 September 2024

★★★★★ 1/5

Google

Never use these people. They are dishonest, rude and I believe criminally negligent. I have been disgusted at the way I have been treated by them and would urge others to stay away if they want to live peacefully and in warmth.NegativeResponsiveness, Quality, Professionalism, Value

Sam · 18 June 2022

★★★★★ 5/5

Google

A kind, professional and thoughtful lettings team, each and every one of them. Kept in contact from start to finish of the letting process, always prompt to answer all my queries. Treated us with care, which is what you want when you are moving!

Joanne · 18 June 2022