Every review we hold for the Weymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've just let a rental property out to new tenants through Palmer Snell in Weymouth. We liked the fixed cost approach they offered. Oliver and Hayley found us some excellent tenants who moved in just a couple of days after the property became available. We would certainly use them again.
Paul · 9 January 2024
Agent replied · 17 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn absolutely fantastic Estate Agent. Staff went above and beyond in helping the buying of my house.
Always available on the phone, via email and questions answered immediately.
All staff friendly and happy and eager to help.
I highly recommend Palmer Snell here.
Special mention for Jo and Ella at the agent.
Thank you for your attentive professionalism.
Carry · 18 June 2023
Agent replied · 17 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our first house from Palmer Snell. They are really professional and helpful. Thank you to Callum and Kevin
Lorna · 18 June 2022
Agent replied · 17 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently rented a property from palmer snell and they were fantastic haley answered all my question and queries also had Ollie help me with the transition both lovely people even got a cute little hamper box on the day of moving in loved the little extras Thankyou so much
Charlotte · 20 December 2023
Agent replied · 17 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't thank Ben enough for all his help while completing our application process, communication was brilliant and we would 100% recommend this estate agent.
Robyn · 18 June 2021
Agent replied · 17 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
GoogleI get the feeling Haley doesn't like I hace no idea why she is not helpful at all and gives off the impression she doesn't really want to be there showing people around properties, if i do use Palmer Snell again I would like to request a different advisor
Warren.G · 20 November 2023
Agent replied · 17 June 2024
Thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent, knowledgeable, personal and friendly service.
Jeremy · 2 September 2025
Agent replied · 23 September 2025
Thank you for your kind words! We take pride in providing excellent, knowledgeable, and personalized service to our customers. Our team is always happy to help with a friendly smile. We appreciate your support! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotNoisy inconsiderate tennants
Don’t care about noise complaints from other residents when students, tennants are making noise, Then they wonder why residents take it in to there own hands to deal with the situation.
Get told we will tell them or send them a letter but never receive proof of this so could just be saying it
Date of experience is all year while tennants are there.
Jj · 3 October 2024
★★★★★ 5/5
TrustpilotPalmer Snell Lettings
Palmer Snell Lettings, true professionals.
Jenny, Lettings Manager completely 'on the ball' from commencement of advertising the property, through Client qualification, to completion of paperwork. From check in, to check out. Every "I" dotted and every "T" Crossed. True service to both Landlord and Tenant. a complete service.
Colin · 9 May 2025
★★★★★ 5/5
GoogleI recently met Tom, an estate agent who was very knowledgeable about the property he was evaluating. I hope our paths cross again in the future.
Benjamin · 11 December 2024
Agent replied · 25 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Benjamin! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have just sold my flat through the sales team and they have been very helpful throughout my sale. They kept me fully updated through the process and I could
Not be happier with the end result. I also used Chris for my finances who was very helpful throughout the process. Thank you
Hayley · 18 June 2023
Agent replied · 17 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe received excellent service from Jo and team at Palmer Snell Weymouth during the selling of our mother's house. From valuation until final completion took only three months, during which time we were supported in a very professional, helpful and friendly manner and kept informed on a regular basis. Thank you all for helping to make the whole process go so smoothly.
Miriam · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant team in Weymouth palmer snell special thanks to hayley and Oliver
Shelley · 21 May 2025
Agent replied · 12 October 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Team at Palmer Snell are helpful, always get back to you and really looked after me during the sale of my old home and purchase of the new one. Would highly recommend.
Rebecca · 25 July 2024
Agent replied · 24 August 2024
Thank you Rebecca for your excellent recommendation and your 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn enormous thankyou to all the equipe past and present who have done wonders to sell my flat and for many years to let it.
They have done everything possible to help especially as I live in France and unable to be there in person.
Caroline · 20 November 2023
Agent replied · 17 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
GoogleVery disappointed a complete lack of contact, even on the day of completion, didn't let is know we could pick the keys up.
Would never use them to sell a property.
Elaine · 17 August 2024
Agent replied · 24 August 2024
Hello Elaine, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m currently renting through Palmer Snell Weymouth. They’re a super helpful and friendly bunch and always willing to aid my queries as a new renter (even in passing on the street).
Emiel · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review Emiel. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThanks Jay Jay!
I cannot thank Jay Jay enough for his perseverance and patience with our application to rent. We got there in the end and are now happily renting a fantastic property!
Julie · 31 August 2023
★★★★★ 5/5
GoogleWhen looking for a rental property for my sister the Palmer Snell team were very swift to help. We had very specific needs and in a very particular area, so it was not an easy search, but Ben obviously paid a great deal of attention to our request and was very quick to secure us the ideal property. It has worked out extremely well.PositiveResponsiveness
Alayne · 25 August 2021
Agent replied · 17 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEveryone was so helpful and if there wasn't anything we didnt understand they would go through it with us. Such an amazing team.
Sophie · 3 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Sophie! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is our second move with Palmer Snell. Hayley and Oliver are amazing, they go far beyond what a regular letting agent would do. Very happy to continue renting with them in Weymouth!
C · 18 May 2024
Agent replied · 17 June 2024
C O'Leary thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBoth Hayley and Oliver are extremely helpful and made my move to Weymouth from Birmingham stress-free and efficient, keeping me updated from viewing to moving in. I would definitely recommend Palmer Snell to anybody.
Anthony · 18 April 2024
Agent replied · 17 June 2024
Anthony Lawrence thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust began renting a property with them and they have been extremely amazing. Oliver and Haley have gone above and beyond for us and done everything and more. I couldn’t ask for more they are absolutely kind and genuine people I am over the moon with them.
Would recommend to anyone and everyone ☺️PositiveResponsiveness, Quality, Professionalism, Value
Shannon · 18 June 2022
Agent replied · 17 June 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is our second move with Palmer Snell. Hayley and Oliver are amazing, they go far beyond what a regular letting agent would do. Very happy to continue renting with them in Weymouth!
C · 26 April 2024
Agent replied · 24 August 2024
C O'Leary thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.