Every review we hold for the Weymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs it turned out, it took a lot longer to sell the house than expected. But Gareth, Ben and Mark stuck with it and eventually we got the job done. Would be happy to use Goadsby again in the future. Thanks for all your help.
Nigel · 29 September 2025
Agent replied · 28 December 2025
Hi Nigel, thank you for taking the the time to review the service you received from our Weymouth team, so pleased we finally got your sale over the line for you. All the best and kind regards.
★★★★★ 5/5
GoogleGreat communication, approachable staff and always willing to go the extra mile. Special thanks to Kerry from Weymouth for being super helpful with all the paperwork as my situation wasn't exactly ordinary.
Tiago · 19 June 2024
Agent replied · 12 June 2024
Hi Tiago, thank you for your kind review so pleased Kerry and the team were able to assist you. All the best and kind regards
★★★★★ 5/5
TrustpilotDylan at Goadsby in Wimborne was kind
Dylan at Goadsby in Wimborne was kind, patient and nothing was too much trouble. He helped me through the process so that I am now living in a beautiful home.
PAULA · 19 July 2024
Agent replied · 23 February 2026
Thank you so much for your lovely review. We’re delighted to hear Dylan in our Wimborne office was kind, patient and so supportive throughout the process, and congratulations on your beautiful new home.
It’s also great to know Charlotte and Colin at our Bournemouth branch were so helpful and helped to sell your property quickly. We’ll make sure your kind words are passed on to Dylan, Charlotte, Colin and their teams. Wishing you lots of happiness in your new home.
★★★★★ 5/5
GoogleThe Weymouth branch of Goadsby have been our letting agents for many years.
As landlords, we would would not consider using any other company.
We have always received an excellent service, everyone is extremely helpful and nothing is too much trouble for them.
Belinda is exceptional in all she does and her professional manner makes her a pleasure to deal with. All questions and queries are answered immediately.
Alec · 13 June 2020
Agent replied · 12 June 2024
Hi Alec, many thanks for taking the time to review our services. We are so pleased you have been happy with us for so long. Kind regards.
★★★★★ 5/5
GoogleMark showed us round the house we ended up buying. Was very helpful and not pushy. Throughout the process he kept on top of the whole chain (including us!) To make sure things kept moving
Mark · 28 November 2025
Agent replied · 28 December 2025
Hi Mark, thank you for your kind review, so pleased to hear that Mark from our Weymouth team was able to help you with your purchase. All the best and kind regards.
★★★★★ 1/5
TrustpilotWhen viewing a property with Goadsby…
When viewing a property with Goadsby they failed to tell us about considerable material information relating to the property. Refused to listen to our complaint so had to go to the property ombudsman. Shocking company run by management who clearly don't know the new laws and legislation relating to estate agents. Avoid at all cost
Louise · 25 March 2025
Agent replied · 23 February 2026
Thank you for your review. We’re sorry to hear you feel you weren’t made aware of material information when viewing a property, and that you’ve been left dissatisfied with how your complaint was handled.
As your complaint is already with The Property Ombudsman, we will of course co-operate fully with their process.
We’re sorry again for the frustration caused.
★★★★★ 5/5
GoogleUsed Goadsby to find a tenant for a property. All staff are polite and courteous with all communication in a timely manner. Excellent feedback from all viewings and whole process was dealt with with ease highly recommend
Gemma · 29 September 2025
Agent replied · 28 December 2025
Hi Gemma, that is great to read! So pleased the lettings team were able to help you. All the best and kind regards.
★★★★★ 1/5
TrustpilotNo way of leaving no star
No way of leaving no star. Good tenants, on month by month, wanted to end the tenancy on the 5th of December, rang Broadstone and told them, they replied. Yes, all fine. 3-4 days later had an email to say I couldn’t end a tenancy, unless we put it in writing… Yes, that’s right in writing, not email. Did this and then told we could end the tenancy until the 11th of December so it cost us an extra week at no fault of ours. Property had damp issues, which we weren’t told, just found out from previous tenant who had same problem, so threw lots of stuff out through mould.
Steven · 12 January 2024
Agent replied · 7 June 2026
Thank you for your review. We’re sorry to hear about your experience and the frustration this has caused, particularly around the notice period, the damp/mould concerns, and the delay in receiving your deposit.
If you contact the branch with the property address, tenancy dates and your deposit reference, a manager can review the file, including the advice given about ending the tenancy, the condition reports and any proposed deductions (such as the carpet), and provide a clear update on the deposit return timescales.
As your deposit is protected with a tenancy deposit scheme, any deductions must be supported by evidence and you have access to the scheme’s independent dispute process if you don’t agree.
We’re sorry again for the inconvenience, please get in touch so we can look into this and respond properly.
★★★★★ 1/5
TrustpilotDON’T TRUST GOADSBY ESTATE AGENT (unless you have shares in the Co.)
DO NOT TRUST GOADSBY ESTATE AGENTS, WIMBORNE. THEY WILL FLEECE YOU for EVERY PENNY & THEIR Customer Service IS TERRIBLE.
Robert · 9 February 2026
Agent replied · 7 June 2026
Thank you for your feedback. We are sorry to hear you feel dissatisfied with your experience.
We aim to be clear and transparent on our terms and fees from the outset, and we take any concerns around communication or service seriously. As we are unable to address the detail of your comments in a public forum, please contact me: john.ryall@goadsby.com with your full name and property address and I will forward your complaint over to the correct team.
★★★★★ 1/5
GoogleBe honest I don’t think good idea the jake walker working this Office nearly 3 weeks before I email to him about property he’s keep saying I will show you property today and tomorrow or next week and he’s just call me today he’s say shop …
Akan · 17 April 2025
Agent replied · 26 August 2024
Hi Akan, sorry to hear that you may have missed out on this property. However this relates to our commercial department in Winchester. Not our residential branch in Weymouth, so I have passed your comments on to the team there. Kind regards
★★★★★ 5/5
GoogleGoadsby recently helped us sell my mother in laws house. Having previously attempted to do so 2 years ago and none of us being unable to proceed due to matters beyond anyones control, impressed with how they handled the situation at that time we didn’t hesitate in using them as sole agent when my mother in law needed to sell this year. Everyone at Goadsby Weymouth we have had the pleasure of dealing with have been professional and proactively helpful, communicating promptly at all times. Thank you especially to Gareth, Chris and Ben for your assistance and understanding throughout this process. We highly recommend Goadsby Weymouth and wish them continued success for the future.
Rebecca · 18 July 2023
Agent replied · 12 June 2024
Hi Rebecca, so glad we were able to help you and the family. Thank you for taking the time to review our service and we wish you and all the family all the best. Kind regards.
★★★★★ 1/5
TrustpilotDo you own sale /not well regulated
Southbourne Goadsby is very good at getting a buyer and advertising . We found we were on our own as great deal after we got buyer. There was one meeting with our buyer and Goadsby basically seems to wait for us to do all the work or our sale failed ..either way they made full commission
Gail · 1 December 2023
★★★★★ 5/5
GoogleI would like to share a very positive experience with Goadsby Weymouth’s letting department. Glenn and the rest of the team were very professional and efficient in taking on my rental at short notice and finding a suitable tenant very promptly. The team are very knowledgeable and kept me informed throughout the process, the paperwork was completed very quickly and the whole experience was hassle free. I would highly recommend and will use them again in the future.
A · 13 June 2023
Agent replied · 12 June 2024
Hi, thank you for taking the time to review our service. So pleased Glenn and his team have been able to help you. All the best and kind regards.
★★★★★ 1/5
TrustpilotThe Estate Agent equivalent of stepping on Lego
If estate agents were a personality type, Goadsby would be the human equivalent of an unflushed toilet - a bit whiffy, always full of crap, and guaranteed to ruin your day.
Kayleigh · 1 August 2025
Agent replied · 23 February 2026
Thanks for taking the time to set out your experience in such detail, we’re sorry to read how strongly you feel, and we appreciate how stressful and upsetting this clearly was for you.
We take allegations around tenancy documentation and communication extremely seriously. While we can’t discuss individual accounts in a public review platform, we would like to look into the what happened here.
If you’re willing, please email me at john.ryall@goadsby.com with your full name, the property address, and the best contact number, along with the dates of the renewal(s) and your notice, so i can forward your complaint on to the correct member of staff so we can investigate properly and respond directly.
We’re sorry again for the frustration this has caused, and we’d welcome the opportunity to review what happened.
★★★★★ 5/5
GoogleWe are in the process of selling a flat in Weymouth using the services of Goadsby and from the initial meeting to put the flat on the market through to the current stage of viewings, the staff of Goadsby’s Weymouth branch have been exemplary in their handling of all matters concerning the sale. The feedback after each viewing has been invaluable to ensure the best marketing possible for the property and this personal service has been particularly important given we live at a distance.. I would therefore not hesitate recommending the company and a big thank you to Mike, Phil and Laura for their advice and assistance.
Andy Child
March 2019
Andy · 14 June 2019
★★★★★ 5/5
GoogleWe bought our flat three years ago thru Michael Clarke at Goadsby Weymouth and were very pleased with the service we received back then. Having restored the flat and then deciding to move on we didn't hesitate in calling Michael for a valuation and he didn't let us down!
The flat was advertised and we accepted an offer two days later to the first person who viewed it! Many thanks to Michael and Freya and the team at Weymouth. Excellent.
Keith · 14 June 2019
★★★★★ 5/5
GoogleWe had a very pleasant experience working with the Goadsby agency. Gareth, Branch Manager, was very nice, respectful, and professional with us from the beginning of arranging the viewings to completion. He had made a connection between us, buyers, and our seller to make the communication very transparent, and help us with some of the inquiries during the process to get covered much quicker than it would take just through the solicitor's channels. It has been a pleasure to communicate with the office, and our calls were always returned in case we had not caught Gareth in the office. We were very happy with their assistance with our purchase.
Livia · 13 June 2022
Agent replied · 12 June 2024
Hi Livia, thank you for your kind review. So pleased to hear our Weymouth team were able to assist you with your move. All the best.
★★★★★ 5/5
GoogleWe have just brought through goadsby of Weymouth
Brilliant service for keeping us informed at all times.
Freya Montgomerie was Excellent at coming back to us in good time and also at informing us of exactly what was happening in the chain .Freya actually kept us more informed then our own property sellers.
Looking forward to our move on the 1st of August from Cambridgeshire to Weymouth and picking up the keys
Patricia · 13 June 2020
★★★★★ 5/5
GoogleI was desperately looking for the one bedroom flat and then I met Sonny Tripp from Goadsby weymouth and he is such a gentleman personality and everyone there were so cooperative and help us in best possible way to find the one. I was really satisfied with their service and will look forward in future to buy a property for myself from them. Cheers to them✌🏻
Tarun · 13 June 2023
Agent replied · 12 June 2024
Hi Tarun, so pleased to hear our lettings team have been able to assist you. All the best and kind regards.
★★★★★ 5/5
GoogleAs a new landlord, Glen was great. Everything was simple, smooth and taken care of.
Sam · 13 June 2023
Agent replied · 12 June 2024
Hi Sam, thank you for taking the time to review our Weymouth Lettings team, I'm sure Glenn will be delighted to read your comments. So pleased we were able to assist you with your first property let. All the best.
★★★★★ 5/5
GoogleExcellent service. I chose to use Goadsby to let my flat and they generated 5 viewings in less than a week! Many thanks to Glen and Sunny for all their efforts. I recommend they highly.
Sarah · 13 June 2020
Agent replied · 12 June 2024
Hi Sarah, that is great to hear, many thanks for taking the time to review our service. All the best.
★★★★★ 5/5
GoogleGoadsby were estate agent to our vendors. Our experience, whether over the phone or in person, was wholly satisfactory. Mark looked after us throughout and I would heartily recommend the Goadsby team at Weymouth.
Phil · 15 December 2024
Agent replied · 9 December 2024
Hi Phil, thank you for taking the time to review our service, so pleased we were able to help you with your purchase. All the best and kind regards.
★★★★★ 5/5
GoogleThankyou Kerry and Glenn at Goadsby's in Weymouth. You made my new rental so easy! Excellent communications in double quick time.PositiveResponsiveness, Professionalism
Julian · 27 August 2022
Agent replied · 12 June 2024
Hi Julian, that is great to read, thank you for reviewing our Weymouth Lettings team, I'm sure Glen and the rest of the team will be delighted with your comments. All the best.
★★★★★ 5/5
TrustpilotA good experience
Very pleased with our dealings ... Goadsby (Greg) was very efficient helpful and always available and our house purchase was completed smoothly and professionally. Many thanks
Marlene · 22 March 2025
Agent replied · 23 February 2026
Thank you for your lovely review. We’re really pleased to hear you had such a good experience and that Greg was efficient, helpful and always available throughout your purchase. Great to know everything completed smoothly and professionally. We’ll be sure to pass your thanks on to Greg and the team. Wishing you all the best in your new home.
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