Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful!
I had a very positive experience with the team at John D Wood, Wimbledon Village. Although they were acting on behalf of the seller, they were consistently supportive and professional throughout the entire process. From the initial bidding stage through to completion, they helped me navigate each step clearly and efficiently, even with a challenging seller involved.
Their communication was excellent, and they made what could have been a stressful experience feel much more manageable. I wouldn’t hesitate to work with them again, and would certainly consider using them if I were to sell my own property.
EJJ · 17 April 2026
★★★★★ 5/5
TrustpilotWe had an excellent experience working…
We had an excellent experience working with Charlie! From the very beginning, he really took the time to understand exactly what we were looking for, and it showed in every property he recommended. The flats he showed us were spot on, exactly what we had in mind, which made the whole process so much smoother and more enjoyable.
Charlie clearly has a great instinct for matching people with the right homes. He’s knowledgeable, attentive, and genuinely listens, which made us feel confident we were in good hands. We never felt pressured, just well-guided.
Sonia · 14 April 2026
★★★★★ 1/5
TrustpilotTerrible experience as a buyer
Terrible experience as a buyer, felt scammed by this agency particularly the agent called Fee. I was told various lies to try and drive the price up (which I later found out she was trying to get me to pay a further 100k to the offer they had but led me to believe the other buyer was offering similar) I was also the highest offer and last minute told they had another similar offer. Just a mess and would never go near this agency again.
Sarah · 14 April 2026
★★★★★ 5/5
TrustpilotExcellent agency
Paris has been a real pleasure to work with. He managed to fit me in for a viewing at very short notice and helped me close all formalities at impressive speed.
Elena · 16 April 2026
★★★★★ 1/5
GoogleYou're charging my friend £500+vat for brochures of the house you've failed to get any offers for in the 16 weeks exclusivity period??
If you reply with what you'll need to drop the charge, I'll remove this review. Thanks.
Duncan · 12 June 2026
Agent replied · 12 October 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
Trustpilot10/10
Can’t fault the service from the Notting Hill team. Paris was super helpful, very attentive, and kept things moving without any stress. Communication was clear and consistent throughout. Would definitely recommend.
Drew · 10 April 2026
★★★★★ 5/5
TrustpilotGreat experience
Great experience, we dealt with Ollie from the Battersea branch and he was super efficient. The whole process was very smooth and great communication. Very happy with the end result!
Poppy · 14 April 2026
★★★★★ 5/5
GoogleChris Chambers is the best estate agent, can’t recommend highly enough- thanks Chris
Kate · 4 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotAll staff especially Jane at St…
All staff especially Jane at St Margarets branch professional helpful experienced and kind . Very supportive through a long house selling process . Highly recommended
J · 16 May 2026
★★★★★ 5/5
TrustpilotI’ve had the pleasure of working with…
I’ve had the pleasure of working with Kate Martin for the last 10 years. Kate and her team have consistently found me great tenants over the years. Highly recommend!
Julia · 13 April 2026
★★★★★ 5/5
TrustpilotThank you to Massy Eslami, Property Manager at Belgrave Square
I would particularly like to commend Massy Eslami, Property Manager at Belgrave Square, who went above and beyond the call of duty in doing all sorts of extra tasks to help me when the tenant vacated my flat. As I live abroad, I very much needed and appreciated her extra commitment and assistance.
Caroline · 24 September 2026
★★★★★ 5/5
GoogleBea and the team found me great tenants who have been at my property for many years. Victoria is super-efficient at sorting out any admin problems that arise.
Audrey · 13 May 2025
Agent replied · 26 May 2025
It’s really lovely to read another 5* review Audrey. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotClaire Carter = everything you'd want in an agent
A huge token of respect and appreciation for Claire Carter, who acted on our behalf through an exceptionally complicated sale. Claire demonstrated deep subject matter expertise throughout and consistently went above and beyond, navigating a whole series of challenges, any one of which could easily have put the deal in jeopardy. She showed real patience, persistence, resilience, and tenacity, and most importantly inspired complete trust, all delivered with a genuine sense of humour when it was most needed.
Thank you, Claire. Agents like you are genuinely few and far between, and John D Wood are very lucky to have you.
Justin · 15 February 2026
★★★★★ 5/5
TrustpilotGreat service
Paris and the team at Notting Hill quickly found well-vetted tenants for my one-bedroom flat. They handled viewings and checks efficiently. Thank you!
Agnes · 24 April 2026
★★★★★ 5/5
GoogleFantastic experience with the whole team at John D Wood in the protracted sale of our house during the difficult circumstances put on the industry in the middle of the pandemic.
Tom was especially great at the start of the process, giving us the comfort that we were going to get a professional service in the sales process that matched with how we hoped our property would be marketed, but the real star was Dannielle who following the successful offer worked tirelessly for the next 7 months in helping to steer a long and difficult chain to conclusion, going above and beyond to almost project manage at many points the agents across the chain to ensure that we finally completed to the deadline set.
Overall a fantastic service and we felt lucky to work with such fine agents during what can be quite a stressful time.PositiveResponsiveness, Professionalism
Charlotte · 24 November 2021
Agent replied · 23 November 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI rented this apartment for a two-month…
I rented this apartment for a two-month stay. It was a disappointment.
Throughout the stay, there were consistent delays in resolving basic matters. Requests often went unanswered and required multiple follow-ups.
You should be warned that there is construction in the building next door. The agency and landlord did not disclose this.
Most concerningly, despite having departed the apartment months ago and received a report from them that everything was left in great condition, we have still not received the security deposit. It seems that their delays may not have just been bad service but rather bad faith.
Kristina · 5 February 2026
★★★★★ 5/5
TrustpilotParis was super helpful from the…
Paris was super helpful from the beginning to the end, always responsive! Big shout also to his team in Notting Hill! Thank you
Giulia · 17 April 2026
★★★★★ 1/5
TrustpilotJohn D WOOD Battersea Park Road
John D WOOD Battersea Park Road
Disingenuous and incompetent.
Having engaged JDW to sell a property in Battersea, they were full of promises and , quite frankly, untruths!
The Property attracted a buyer quite quickly, and we were assured that the purchaser wanted to complete within a few weeks- 6 .
We instructed Solicitors, and they started the work. After being repeatedly assured by JDW that the purchaser was very keen to get the sale completed, after a number of weeks I phoned my Solicitor to ask progress. A phone call was made to the Purchasers Solicitor by ours, and She was told that the fees for searches had not even been paid! No work hard been done.
We cancelled the sale, and received a bill for over £2,000 to cover the work involved that we had asked to be undertaken.
Lazy, incompetent, doesn't even come close to how we feel about JDW
AS · 27 January 2026
★★★★★ 5/5
GoogleAlice Miller and her team at John D Wood have been great. Alice listened to what we were looking for in a new home, and was very genuine in her approach to actively seeking to help us in our search. Although lockdown presented a strange setting, Alice was a complete professional throughout our viewings. I also must praise her correspondence, always coming back to us with an answer within a prompt time frame. We are very happy in our new home and with our new lettings agency. Highly recommend!
Katie · 21 June 2021
Agent replied · 20 June 2024
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleFantastic experience with the whole team at John D Wood in the protracted sale of our house during the difficult circumstances put on the industry in the middle of the pandemic.
Tom was especially great at the start of the process, giving us the comfort that we were going to get a professional service in the sales process that matched with how we hoped our property would be marketed, but the real star was Dannielle who following the successful offer worked tirelessly for the next 7 months in helping to steer a long and difficult chain to conclusion, going above and beyond to almost project manage at many points the agents across the chain to ensure that we finally completed to the deadline set.
Overall a fantastic service and we felt lucky to work with such fine agents during what can be quite a stressful time.PositiveResponsiveness, Professionalism
Charlotte · 21 June 2021
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHighly recommended
I wouldn’t hesitate to recommend the Notting Hill team, and especially Paris, to anyone looking for a reliable and proactive estate agent.
Sergio · 8 April 2026
★★★★★ 5/5
TrustpilotCan Gelirli and his team at the…
Can Gelirli and his team at the Belgravia Office gave been outstanding in organising and selling our flat in Pimlico. Thank you Cam for all your help and effort.
Ivan
Ivan · 26 January 2026
★★★★★ 1/5
TrustpilotI wish that I read the reviews prior to…
I wish that I read the reviews prior to my dealings with this agent. I’ve been a landlord for decades, have mostly stayed with the same company for a very long period, any issues were always resolved promptly and I felt that my custom was important.
Having engaged JWD for a very short time, I’m bitterly regretting my decision. Before tenants were found, I stipulated that the I’ve always directly seen to any issues arising from the tenants regarding the property, that I engage my own contractors. But lo and behold, JDW has taken a “FLOAT “ from the rent received. It’s not possible to contact the person responsible as they only have “SKELETON “ staff working!!
Since my engagement with the agency, having spoken with a few people, it transpired that there are quite a few disgruntled people like me who find that the agency doesn’t provide an adequate service.
Marie-france · 29 December 2025
★★★★★ 5/5
TrustpilotThank you Paris!
Used the Notting Hill branch and had a smooth experience. Paris was helpful, knowledgeable, and easy to work with.
CHIARA · 9 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.