Trusted Agent profile · Weybridge
★★★★★
407 reviews across 2 platforms
7 Baker Street, Weybridge, KT13 8AF
Part of John D Wood and Co Sales, see every office.
John D Wood and Co Sales's office in Weybridge, at 7 Baker Street, is rated 3.9 out of 5 across 407 reviews on two platforms, including 125 Google reviews rated 4.6.
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Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
5/5
TrustpilotHannah was honest
Hannah was honest, up front and good humoured. Told me exactly what to expect in rental and succeeded in doing so. No lies or false promises. Got me an excellent tenant, good remuneration and long tenancy with prospect of further renewal. March/April 2026
5/5
TrustpilotWe have just sold our dad’s flat…
We have just sold our dad’s flat through John D Wood. We would highly recommend them as they have been outstanding with the service they provided, especially Lisa and Kirsty. We thank the whole team for making our sale happen. Liane and Russell
5/5
TrustpilotMy experience with John D Wood & Co was…
My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.
5/5
TrustpilotAs someone local to the area
As someone local to the area, I had a really good experience with the Notting Hill branch. Paris was great to deal with, super switched on, easygoing, and clearly knows the neighbourhood well. Everything was handled smoothly and communication was always clear.
5/5
TrustpilotMy experience at John D Wood with…
My experience at John D Wood with Oliver was amazing. He went above and beyond to assist me with my move. He was always available when ever I has questions or needed assistance. I would highly recommend working with him.
5/5
TrustpilotVery good experience
I know the area well and had a really good experience with the Notting Hill team. Paris was easy to deal with, knowledgeable, and clearly understands the local market. The whole process felt straightforward and well managed. Would happily recommend.
5/5
TrustpilotHigh level of tenant service
As tenants we have been very well looked after by Massy Eslami in the Belgravia branch. She has pro-actively sought to get to know the property, head off any issues and when there have been things needed she is extremely quick and efficient at arranging the necessary works and contractors. This is an excellent level of service and we greatly appreciate it.
5/5
TrustpilotGreat experience
I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him
5/5
TrustpilotReally solid experience with the…
Really solid experience with the Notting Hill branch. Paris was great to deal with and made sure everything ran smoothly. Always easy to reach, friendly, and on the ball. The whole process felt well handled from start to finish.
1/5
TrustpilotWithholding deposit despite contract terms, Avoid.
Terrible experience with the move-out process. Our contract states the deposit must be returned within 10 days. It has been over 20 days and John D Wood still refuse to release it because the landlord "hasn't replied." They are completely passive and take no responsibility for enforcing the contract they signed. We are now having to fight for our deposit through the TDS. Unprofessional and unhelpful.
Dear Will, thank you for sharing this feedback. We are sincerely sorry to hear that your experience did not meet expectations. We take these matters seriously and would like to make things right. Please contact us directly at hq@johndwood.co.uk so we can discuss this further.
5/5
TrustpilotGreat experience
Ollie was accommodating and communicative - allowed me to drop off my ID at another branch and made the experience easy for me and my partner from viewing up until move in day. Thanks Ollie from Battersea branch!
5/5
TrustpilotBrilliant service
I cannot recommend Kate Martin from The Primrose Hill branch highly enough. From our very first interaction, Kate was warm, professional and really understood our needs - just an absolute pleasure to deal with, thank you!
5/5
GoogleWe had a smooth, fast, and stress-free experience renting our new home with the help of Victoria, Scarlett, and Bea. Despite our tight schedule, they ensured everything was taken care of well in advance of our move-in date, which happened just one week later! They were professional, kind, organised, and attentive to detail throughout the entire process. We highly recommend their support and look forward to staying in touch in the future.
Hello Maria Solange Moura, Thank you so much for your wonderful 5* review! We're thrilled to hear that Victoria, Scarlett, and Bea made your renting experience smooth and stress-free. Your kind words and recommendation mean a lot to us, and we look forward to staying in touch. Best regards, Lucy, Customer Relations Team
5/5
GoogleVery positive experience with the Weybridge sales team at John D Wood. Special thanks to Ruby for the great service she provided throughout our house search and the actual purchase. She's always very enthusiastic, kept us updated throughout the process, and followed up countless times with a very slow solicitor to keep things moving.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThank you to Scarlett and the John D Wood team who helps us move into our new home with a very quick, smooth and enjoyable process! We are very happy with the service provided and would absolutely recommend :)
Thank you for your 5* review and recommendation Karl. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotJane was extremely helpful
Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.
5/5
GoogleI highly recommend John D Wood. Lovely staff that go above and beyond to help. I had dealings with Chris and Olivia. Both of them were on top of all the problems we had with the sale. Chasing and doing everything they could, to get the sale sorted. I have already recommended them to friends of mine who are looking to sell in the future.
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotEasy five stars from me!
From a local point of view, the service from the Notting Hill branch was excellent. Paris was approachable, informed, and clearly knowledgeable about the area. Everything felt organised and hassle‑free from start to finish.
5/5
TrustpilotQuick and stress-free move
I had a really good experience working with Paris Merico from John D Wood & Co. while looking for a flat in Notting Hill. He was super quick, practical, and always easy to reach, replying straight away to calls and messages and really trying to sort things out fast. He made the whole process feel simple and stress-free, which was a huge help. In the end, he helped us find a lovely apartment in Notting Hill with great landlords. Would definitely recommend him if you’re looking for a solid and efficient agent.
5/5
TrustpilotI had a really positive experience…
I had a really positive experience dealing with Ollie throughout my time with the property. He was always professional, responsive, and genuinely helpful whenever I had a question or needed assistance. Ollie communicated clearly, handled everything efficiently, and made the whole process feel straightforward and stress-free. I really appreciated his support and the level of service he provided from start to finish.
1/5
TrustpilotUnprofessional, delayed response, terrible experience
To the Management Team, I am writing to formally lodge a complaint regarding the unacceptable service we received during our move-in process. My brother secured this tenancy by paying the security deposit and 12 months of rent in advance. Despite this significant financial commitment and the fulfillment of all our obligations, the agency failed to provide the keys on the agreed-upon date. We were left without access to the property for four days. To make matters worse, upon finally receiving the keys, we discovered there was no hot water in the flat. This meant that after a four-day delay, we were still unable to live in the property comfortably. This level of negligence is unprofessional and a clear breach of our rental agreement. I expect a formal apology and a pro-rata refund for the four days we were denied access to the property. Unbelievable service!!! Would definetely not recommend this agency....
5/5
GooglePlease allow me to single out Dennell Blake, who will undoubtedly become this generation of estate agents new (yet very humble) leader. A pleasure to work with every step of the way.
Thank you so much for your wonderful review! Dennell Blake is a true asset to our team and we are honored to have him as our leader. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had an excellent experience with J.D Wood in Weybridge, in particular working with Chris Chambers, who was very helpful during the process of of buying my first home - great support of a first time buyer. He gave nudges and advice at crucial moments. In all, an excellent experience and I hope to work with Chris and the Weybridge branch in the future.
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotDesperately waiting for the keys
It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration. Day 3: The cupboard door is broken and there's no hot water in the house. My disappointment is at its peak. Andrea and Prue, whom I was in contact with during the rental process, unfortunately haven't responded to my calls or messages. They always had an excuse. They haven't inspected the premise once for any defects before renting it.
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Tell us what you need and we'll put you in touch. John D Wood and Co Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Weybridge.
