Trusted Agent profile · Weybridge

John D Wood and Co Sales Weybridge reviews

3.9

★★★★★ Good

407 reviews across 2 platforms

7 Baker Street, Weybridge, KT13 8AF

Part of John D Wood and Co Sales, see every office.

John D Wood and Co Sales's office in Weybridge, at 7 Baker Street, is rated 3.9 out of 5 across 407 reviews on two platforms, including 125 Google reviews rated 4.6.

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4.6 / 5

125

Reviews on Google

This office

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282

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Weybridge office, from every platform, shown as written. First names only.

4/5

Google

"A Great Buyer Experience with New Team" Having had a difficult experience with this branch in the past under different management, I was skeptical about dealing with them again. However, the new team and management provided great service - albeit this time as a buyer rather than seller. Chris and his team pulled together and were proactive with the sales progression, regularly checking in on a tricky lower chain to keep everything moving forward. Credit to the current team for their hard work in getting this sale finalised.

Lisa · 7 October 2026

Agent replied · 12 October 2026

Thank you for your wonderful feedback! We're thrilled to hear that our new team made such a positive impact on your experience. Chris and the team are dedicated to providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Unreliable and unhelpful: I booked in a valuation of my property and then on the morning of, the guy phones and says he needs to reschedule. When I asked him the reason, thinking I could forgive them if it was a legitimate reason such as staff illness, he made some excuse about shifting things around in the calendar. There was no consideration of the impact it had on me, my work schedule and my plans. It didn't bode well for how they'd behave actually marketing a property and then expecting 2% of the sales price! What a cheek.

Hayley · 12 July 2026

Agent replied · 12 October 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We dealt with Chris Chambers at John D Wood during our recent house purchase and were very impressed - communication was excellent and Chris did a good job of keeping things moving along. Moving house is a stressful and sometimes frustrating process, so it always helps when you encounter people who are professional and competent : )

Helen · 11 October 2026

Agent replied · 12 October 2026

Thank you for your wonderful feedback! We're thrilled to hear that Chris made your house purchase smooth and stress-free. Our team strives for excellence, and it's great to know that you experienced that. Kind regards, Lucy , Customer Feedback and Support Team

5/5

Google

We sold our house through JD Wood Weybridge in June this year, and Chris was absolutely brilliant. He communicated with us throughout to keep us updated, and is clearly very experienced- he give us honest and realistic advice to secure our sale. Huge thanks to Chris and the JD team!

Sara · 6 October 2026

Agent replied · 12 October 2026

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Chris and the JD Wood team. Our goal is to provide clear communication and expert advice, and it's great to know we succeeded. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Not all estate agents are the same. JDW are in a league of their own.

JD Wood are professional, but they go much further than just that. From the first appraisal they gave us confidence, no 'flannel 'or 'blarney. JDW made arrangements professionally and kept us in touch, always gave us feedback, they did everything you should take for granted, but so often get let down on, it's how they work. The staff we met were 'long-termers', they probably stayed for a reason, and their longevity meant they were really experienced. We were looked after by two offices and we didn't notice until Adrian mentioned he was from Parsons Green office, whilst our house was in Fulham and we'd met people from that local office. That seamlessness was important. I'd telephone for an update, whether Fulham or Parsons Green, if the person I needed wasn't there whoever else answered the phone knew our property, knew the current status, and was completely informed. Once more this is not the norm in our experience. Whilst Adrian had the buyer for us and helped this go through smoothly it is important to know that everyone we spoke to was enormously helpful and it was clearly a team effort. Everything was super professional right through exchange of contracts and leading up to completion, we were extremely happy we had gone with JDW. They're not the cheapest, but you get what you pay for and with the biggest transactions most of us do in our lives you can easily be 'penny wise, pound foolish'. We certainly had value for money. Then...... disaster strikes..... and that's where 'going a step further' than normal stunned me. We're moving, the furniture has gone in the van, and a leak springs downstairs, dripping through the ceiling. It's Thursday, we complete on Monday (legally bound to!) I called with the bad news. A calm and collected response; "Our letting team have people who do maintenance, let's see what we can do". Enter Stephen from the Fulham office (who is head of sales, actually, not lettings, but this is clearly a real 'team business'). He told me "Don't worry, I've got a guy who's going to go round, he's good, I know him, we'll sort it out". Frankly I've heard that sort of thing too many times , I was nervous. How wrong was I. The plumber did what was needed, by Saturday everything was fixed, dried out, and someone was round sanding the area of new plaster on the ceiling. I didn't lift a finger, it was all organised by JDWood. Photos of the work were sent to the new owners who were graciously happy. Now, that's going the extra distance. And we still had two days breathing space. You don't choose an estate agent because they can fix a leak. But it just shows what I mean. Up to that point they'd been the most professional folk I'd dealt with, and a really well organised team that played as a team. But then they created a new league and leapt into it. All completed well, the new owners got in and were happy. A nightmare turned into a nothing (but gratitude). JD Wood made it all happen. They went the extra mile or league or whatever it needed. Not just Adrian and Stephen, but everyone there. You will not be disappointed by JD Wood, you will be delighted. All estate agents are not the same, and JDW are the best.

Peter · 24 September 2026

5/5

Google

I have known the Lettings Manager and her team here at Weybridge for over 20 years and she, Ms. Bea Piazza, and her associates are the best in the business! Their customer service ethos and attention to detail are seconded to nine. They have looked after my properties so professionally with support and advice that adds incredible value to the experience for decades and I have only ever been delighted. Net recommendation is a factor used across all businesses. I highly recommend the team in Weybridge, led by their fantastically impressive manager. When you know an individual keeps the loyalty of her landlords and landladies so reliably and over such a long period you can be assured you are in the very best of hands. Thank you, Bea. I would recommend ONLY J. D. Wood for Lettings in the entire area.

Aidan · 16 January 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

I have been renting with John D Wood…

I have been renting with John D Wood for over 13 years and over this time the staff have been efficient, helpful and do a great job. More recently I have a new manager Massy Eslami and I truly appreciate her dedication to her role and always being very polite , personable and helpful , but above everything she's generous with her time and always very kind , even reaching out to me when I have not been well as I have a health issue. These are rare qualities in these rushed and quick speed times. Thank you so much Massy your a shining star!

C · 9 September 2026

5/5

Google

I lived with Mum over the past 20 years - sadly she was diagnosed with cancer a couple of years ago, which resulted in me convincing Mum to downsize and buy a more 'open plan' house with easy access that would facilitate Mum's failing health. John D Wood found us a fantastic home. After my mother sadly lost her battle with cancer last year, as the executor, I put her house on the market again with John D Wood. I wanted to sell it at the same price Mum bought it for, or at least hope that for more, but Olivia at John D Wood was firm that the property was not worth what we had paid for it. After many viewings over last Christmas, I received many offers. Olivia wanted me to accept the very first 'low ball offer' so I didn't have the stress of dragging out the selling process, which was frustrating! I held firm on not settling for any offers less than what my mother bought the house for and was happy to solely deal with Chris Chambers on future communications and the day to day viewings and feedback. Chris was a complete delight. I absolutely adored dealing with him. He had a good sense of humour, was extremely empathetic to my circumstances and sincere. He held out and shared my vision. Chris was very patient. I did end up selling the property for exactly the same price that my mum paid for it, which despite wishing for more, knowing how fickle the housing market is, I was delighted. I cannot recommend Chris Chambers / John D Wood highly enough. Olivia and Chris really know the business and although Olivia is all 'business' and very realistic, Chris was the one that kept me positive and carried out the majority of the viewings. Thank you Chris for being a friend and a little superstar when I needed one.

Jennifer · 4 December 2025

Agent replied · 25 December 2025

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Our flat sale has been complicated. I have to say that Chris Chambers and his team have been great - immensely patient and helpful. They soon found fresh buyers when the first sale was aborted. Thanks guys!

Rafael · 7 October 2026

Agent replied · 12 October 2026

Thank you for your kind words! We're thrilled to hear that Chris and the team were able to assist you through the complexities of your flat sale. Your satisfaction is our priority, and we're glad we could help find fresh buyers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Our experience with Scarlett and Victoria has been nothing short of exceptional. From the very beginning of our tenancy application, they have consistently demonstrated the highest level of professionalism and dedication. One of the most impressive aspects of their service was their incredibly swift response time. Any query or concern we had was addressed almost immediately, which provided great peace of mind. They are extremely cooperative and client-oriented, always taking the time to understand our needs and provide tailored solutions. Their approach is both well-balanced and correct. We felt fully supported through each and every stage of our tenancy journey. Working with Scarlett and Victoriia was an amazing experience. They are a true asset to their agency!

Otabek · 12 November 2025

Agent replied · 25 December 2025

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

John D Wood Herne Hill have been…

John D Wood Herne Hill have been absolutely fantastic, and we cannot recommend them highly enough. The entire team, Nick, Sarah and Holleigh are genuinely lovely people who give honest, no-nonsense advice. At every stage, we felt they had our best interests at heart, whether it was helping us sell our flat or find our dream home. We had been trying to sell our flat for a year and a half with another agent. During that time, we lost three buyers, and the advice we kept receiving was simply to reduce our asking price significantly. John D Wood completely changed our experience. Not only did they help us find a home we absolutely adore, but when our sale fell through and our purchase was at risk, they stepped in and quite literally saved it. We switched to them to sell our flat, and within just 10 days of it being on the market with them, we received a full asking price offer. From that point through to exchange and completion, they were proactive, assertive when needed, and excellent communicators. Their professionalism, dedication and persistence made what could have been an incredibly stressful process so much more manageable. We honestly cannot thank Nick, Sarah and Holleigh enough. If you're looking for an estate agent who is knowledgeable, trustworthy and genuinely invested in achieving the best outcome for you, we wouldn't hesitate to recommend the John D Wood Herne Hill team.

Mathilde · 22 July 2026

5/5

Google

We had a fantastic experience selling our property in Weybridge with Olivia and Chris at John D Wood. From the outset, they were warm, professional, and incredibly supportive. Their local knowledge, honest advice, and attention to detail gave us real confidence throughout the process. What really stood out was their communication, always prompt, clear, and reassuring. They kept us fully informed at every stage and handled everything with genuine care and professionalism. Selling a home can be stressful, but Olivia and Chris made it feel smooth and manageable. We’re so grateful for their help and couldn’t recommend them highly enough. Thank you both!

Tomas · 12 October 2025

Agent replied · 16 April 2026

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional. David and his team are always on hand when needed and regularly go above and beyond to ensure that we are well looked after as clients, while also making sure our tenants’ needs are met. Whether assisting with property purchases, sales, lettings, or the day‑to‑day management of our portfolio, they are unfailingly knowledgeable, proactive, and solution‑focused. David is also a steady and reassuring presence, Always ready with clear advice, practical problem‑solving, and the ability to keep me calm during stressful moments! We have also been fortunate to work with some excellent property managers over the years, including Razvan, Ope, Elena, and several other dedicated team members, all of whom have been incredibly helpful, diligent, and professional in their dealings with us. A big heartfelt thank you to David and the entire John D Wood team. We truly value the relationship and would not hesitate to recommend them.

Funmi · 20 April 2026

1/5

Google

Go out of your way to avoid this agency, we have been landed with the landlord from hell who has painted over mould, left us without a working shower and let themself into the property without any notice. Although this is not the agency's fault, it shows there is no vetting process in place before they take on clients. As well as that, they have been zero help in aiding us in contacting our landlord who we simply cannot get hold of and may have vanished off the face of the earth for all we know. If I could leave zero stars I would.

Sean · 12 August 2026

Agent replied · 12 October 2026

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

Great experience working with Tushar

I had a great experience working with Tushar at the Docklands & City office. From the outset, he provided clear, honest, and well-informed advice on the sale of my property, which made a real difference throughout the process. Tushar was always approachable, responsive, and proactive in keeping things moving forward. His knowledge of the market and attention to detail gave me confidence that everything was being handled properly. I particularly appreciated his guidance at key stages of the sale, ensuring I was well-informed and able to make the right decisions. I would highly recommend Tushar to anyone looking for professional and reliable support when selling their property.

Michael · 17 April 2026

5/5

Trustpilot

I was looking for a tenant for my house…

I was looking for a tenant for my house at 30 Orville Road in Battersea and contacted J D Wood on Battersea Park Road. I dealt with Joshua Mugume and received an excellent service. He is extremely professional and really knows the rental market around Battersea. While the tenant that he found did ultimately not proceed with renting my property, Joshua went out of his way to inform me about progress at all times and continued to search for a suitable tenant for me. As I am only looking for short term or corporate tenants, the market situation for such rentals was not favourable at the beginning of the year but I shall continue to work with Joshua again in the future to secure a tenant. I can highly recommend Joshua’s professional assistance, he is a breath of fresh air and while this may not be relevant, he is one of the best dress estate agents I have worked with in years!

Madeleine · 16 April 2026

5/5

Trustpilot

J D Wood & Co Chiswick - thank you!

I had a super positive experience with John D Wood Chiswick during a recent, very stressful search for a new flat. Georgia was cheerful and switched on, always on the ball with new properties, following up, sending floor plans and videos, and answering all questions I had on the properties. She adjusted the search according to my search criteria - a lot of estate agents drag you to totally unsuitable properties and it feels like you are just a number on their KPI sheet. It was never like that with Georgia, and her knowledge, personal style and proactive search made my life a lot easier! Many thanks again, I wish Georgia and her office team all the very best for the future (not that I want to move any time soon again!).

Parcel · 10 April 2026

5/5

Trustpilot

Very good experience

I had a fantastic experience working with Paris while searching for my new flat. Paris was incredibly professional, attentive, and genuinely committed to helping me find the right place. He took the time to understand exactly what I was looking for and consistently presented options that matched my preferences. Paris was more than happy to answer all my questions and guide me through each step of the process. Thanks to Paris, I was able to find a flat that I absolutely love. I highly recommend Jhon D Wood in Notting Hill to anyone looking for a reliable and supportive property agency.

Francesca · 8 April 2026

5/5

Trustpilot

In a class of their own, pleasant & professional.

I have rented many properties through various different estate agencies, none of which made being a tenant a pleasant experience. Enter John D Wood like a breath of fresh air ~ the agents are delightful (especially Eleni!) & make the process seem easy and effortless. It’s a well established company and their solid experience is evident. Presently going into my second rental with them. I only looked at properties that they as agents represented, due to the good experience of being a tenant through them. I can’t recommend them highly enough.

Kim · 7 April 2026

5/5

Trustpilot

Fantastic support for a first-time buyer

Warren in Wimbledon was fantastic and very reassuring throughout my first-time flat purchase. I always felt confident that he had my best interests in mind, updated me regularly on the chain and was genuinely focused on getting the purchase over the line, particularly during periods of delay with the local authority. I would strongly recommend John D Wood for a smooth and calm estate agent experience. As a first time buyer, this made a huge difference.

Elena · 9 April 2026

5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

5/5

Google

We’re currently buying a house through John D Wood & Co. Weybridge, working mainly with Chris Chambers. The service has been top-notch, always easy to reach, polite, and very solution-focused. They’ve been brilliant with scheduling viewings at short notice (often next-day). House buying always has its unavoidable delays, but their reassuring and helpful attitude has kept us at ease. Thank you for all your support!

SECKIN · 7 October 2026

Agent replied · 12 October 2026

Thank you for your wonderful feedback! We're thrilled to hear that Chris and the team have provided you with top-notch service during your home buying journey. We strive to make the process as smooth as possible, and it's great to know we've succeeded. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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