4/5
Although all did not always go according to plan or as desired, Antony was always highly professional & extremely pleasant, maintaining a sense of humour throughout and doing his best to smooth the path.PositiveResponsiveness
Trusted Agent profile · Weybridge
★★★★★
1,021 reviews across 4 platforms
37 Queens Road, Weybridge, KT13 9UQ
Jackson Stops's office in Weybridge, at 37 Queens Road, is rated 4.8 out of 5 across 1,021 reviews on four platforms, including 524 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.
524
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
490
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
4/5
Although all did not always go according to plan or as desired, Antony was always highly professional & extremely pleasant, maintaining a sense of humour throughout and doing his best to smooth the path.PositiveResponsiveness
5/5
Fantastic service provided by the Rental and Management team at Weybridge - especially Lesley Coppack. Proactive and professional assistance. Would like to say a huge thank you for making sure our move was pain free.PositiveProfessionalism
5/5
A positive experience with this agency, especially while dealing with Tierney who was extremely helpful and responsive during my flat hunt. Never felt rushed along with any of the viewings and excited to move into my new flat which I would have otherwise missed if it wasn't for Tierney's great recommendations.
Dear Marilyn, Thank you so much for the fantastic feedback, the team at Weybridge are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
I've found that joe Russell on behalf of Jackson-stops is a very professional and competent person. He has helped us through the process of finding us a very desirable an safe environment to spend the next year on our renting journey. I cant recommend the help an commitment enough......PositiveResponsiveness, Quality, Professionalism
Dear Paul, Thank you for your great review regarding our Weybridge office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team
5/5
A Big Thank You and shout out for Penny, Tim and Team for selling our house. We have had various dealings with local Estate agents over the years and I can honestly say this was the easiest and most pleasant experience we have had. Professional, courteous , understanding , with an open and friendly relationship.
Dear Andrew, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Weybridge Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
Though we didn't buy a house through J-S in the end, I couldn't recommend them more - Rosie especially was always friendly, professional and helpful.
Dear Emma, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie, Customer Relations Team
5/5
Janine was an absolute star. Haven’t had such a pleasant experience when looking for places to rent ever.
5/5
Absolutely incredible customer service from Jordan! Couldn't have asked for a better estate agent, she was so lovely and welcoming. Answered all of our questions and took the stress out of the whole process
Dear Kieran, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
The Outstanding Jackson-Stops Lindfield Team
The Jackson-Stops Lindfield team is fantastic. Toby, Guy, Freddie and Trudy are honest, straightforward and a pleasure to deal with. We would recommend them as agents who really understand the local market and who also provide excellent service.
Hi John, thank you for taking the time to leave a review about the service you received from the Lindfield team, and we're pleased to hear that you would recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.
5/5
We have been looking for a property in Weybridge for a while now and have always found Jackson-Stops to be professional and supportive throughout this process. We have met a lot of estate agents throughout this process but there are only a couple I keep in regular contact with. Toby at the Weybridge branch has gone to great lengths to build a relationship with us. He understands our property requirements really well and is always straight on the phone when he has properties to show us. We trust his judgement and insight into the local market. Thank you for all of your help!PositiveResponsiveness, Quality, Professionalism
5/5
Excellent service
We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you
Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.
5/5
Justine and John at the Weybridge…
Justine and John at the Weybridge Branch have just helped us buy our home. They were superb throughout the process ensuring communications lines were up and that all parties were kept on track !
Dear Hani, thank you for taking the time to leave a review and we are very pleased that your experience with the team at our Weybridge branch was "superb". With best wishes from us all at Jackson-Stops.
5/5
Really helpful
Just want to say how polite and helpful Janine was helping us to review the location and properties available. Will certainly use Janine again.
5/5
We would like to congratulate Neil and…
We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene
Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.
5/5
Tallulah has always responded quickly…
Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!
Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.
4/5
I had a very good experience with Jackson-Stops this year despite the challenging times we currently live in. From start to finish, the agency has been very professional and responsive and even now after our house purchase has completed, they have been happy to help with any slight issues we have had. Justine Davies showed us around the property we purchased back in January and made us feel very at ease and comfortable as we looked around. It was then Justine who handed over the keys to us ten months later in October and as mentioned, she has been readily available to help us with any information we have needed since. All in all, a very good service.PositiveResponsiveness, Professionalism
5/5
I highly recommend Toby from Jackson Stops to help search for your property. He always kept me up to date with any new properties coming on to the market. Extremely helpful and professional.
5/5
Natalia and the team at Jackson-Stops have been amazing. Right from the early conversation, the photos, marketing and the professionalism, and ensuring the deal got over the wire. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Happy with the service from Jackson-Stops. I was assigned Tierney to do all the administrating. She did a brilliant job. Answered every question I had clearly and promptly. Made moving a much easier process! Thank you Tierney
5/5
A great team
Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.
Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.
5/5
My wife and I have been clients of JSS Weybridge lettings office for many years. The lettings team have a great local reputation and are very effective at finding new tenants for us. However, a special mention should go to the property management department, which is second to none. We have never considered moving to an alternative agent.
Thank you Trevor for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
As contractors for Lesley Coppack in property management dept our experience has been 100%. Lovely to deal with always very personable, friendly and efficient. We’ve worked with her for 5+ years with never a cross word! We look forward to many more years working together and would highly recommend her to anyone who asks. Any landlords we’ve had direct contact with have been happy with the end product she delivers be it small repairs or full renovations.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Amazing service from Joe Russell. So I got offered a job in the midst of this pandemic and every viewing i went to within my budget was just not up to scratch. I phoned Joe at Jackson Stops and he pulled out all the tricks of the trade to find me a flat that was perfect and within budget. Would strongly recommend his service as well as Jackson Stops who have been so helpful in ensuring my move was completed with no issues.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Absolutely horrific experience with Jackson-Stops Weybridge Lettings. We agreed to rent a property for the family to relocate close to a new school for our children in Surrey. Everything seemed fine, holding deposit paid, another 5weeks deposit paid, our move in date was set for August, tenancy documents signed and approved. Welcome letter received. Removal lorry’s booked, fibre broadband installation booked, new fridge to be delivered to our new address, trampoline for the kids arriving after the move in date and the day before we move in Jackson Stops pulled the plug and told us that they hadn’t really agreed the deal properly with the Landlord and he doesn’t want to go ahead as Jackson Stops had not communicated the details to him. Unbelievable.. we now have to cancel our move, cancel our child’s school place, cancel everything. We had signed documentation with the agent, passports and utility bills checked about a month beforehand.. if they had just done their job from when we offered to rent this house our lives wouldn’t have been turned upside down. We really feel that letting agents shouldn’t be allowed to affect people’s lives by incompetence and if there is an ombudsman or some sort of recourse, we will find it and make sure this doesn’t happen to other families.NegativeResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson Stops, Weybridge won Platinum; Jackson Stops, Sherborne won Trusted Agent.