Trusted Agent profile · Weybridge
★★★★★
1,021 reviews across 4 platforms
37 Queens Road, Weybridge, KT13 9UQ
Jackson Stops's office in Weybridge, at 37 Queens Road, is rated 4.8 out of 5 across 1,021 reviews on four platforms, including 524 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.
524
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
490
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
5/5
GoogleI had a great conversation with Eloisa in the letting team about the current market and the letting process. Having being new to renting a property, she provided great knowledge and insight, thank you!
Dear Thomas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleHad a really positive experience with Jackson Stops looking for a rental property in Weybridge. Joe Russell in particular was extremely helpful. He was very friendly and patient with us as we were looking to rent out first property as a new couple, and he understood our needs well. I would definitely recommend their service.
Dear Shabnam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotWe’ve had a great experience recently
We’ve had a great experience recently, specially with Tallulah Keating who has been taking care of our needs. She has been very understanding and efficient with our requests, always kindly communicating and on top of things. I hope Jackson Stops continues providing the quality and professional service they have so far!
Dear Andrea, very good to hear about your great experience with Tallulah, and we will indeed continue to provide a quality, professional service! With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotRental complaints
I have written to their complaints about my experiance renting from a property in Canterbury area. Had CO leak. Unsafe property,Not respectful or honest messages from agent and property owner.
We are sorry to read your review of the experience you have had. We acted on a 'tenant finding only' basis for this landlord and as a result the management of the property is carried out directly by them. We are sorry that you have experienced shortcomings in this area, and we have responded to you directly.
5/5
TrustpilotJackson-stops - Woking - 5 stars
Excellent, professional service from Jackson Stop, Woking.Our bungalow in West End, Woking had been up for sale on and off for 6+ years with various agents. Within weeks of appointing Jackson Stops, Woking we had four offers!The sale was fully completed in under six months in the middle of a pandemic. We also got the full asking price. I am very happy to recommend their top class, 5 star service.
Dear Darwen, we are delighted to hear our Woking team achieved such a successful sale for you. It's clear their professionalism, local knowledge and experience shone through. Best wishes from us all at Jackson-Stops.
5/5
Yellmoving
I dealt with Max Engleman from Weybridge what a delight of an estate agent no pushiness just honest information and I felt he wanted the best deal for me all the way through but never had a bad word for the seller either. Just cant wait to move in and open the champagne Thanks Max
5/5
TrustpilotPaula and Jodie at Jackson Stops…just awesome!
Paula and Jodie at Jackson Stops (rentals) have been amazing, we were asked to vacate our rental property and were struggling to find anything suitable....Paula fully considered our needs and wants, found us an awesome cottage and sold us to the landlord as fantastic tenants for a long term rental. Can't thank them enough for looking after us so well and helping us find a house we could call home.Fully recommend them.
Dear Sarah, we're really pleased to hear your experience of our Newmarket rentals team and are glad you're now settled in to a home you love. Best wishes from us all at Jackson-Stops
5/5
TrustpilotThe team were extremely professional…
The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.
Dear Helen, thank you for taking the time to leave a review and we are delighted to hear that you received a professional service that you would whole heartedly recommend. Best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExcellent professional service
Excellent professional service that went the extra mile to be able to get everything done very quickly. Cannot rate highly enough. Special mention to Shari, Wilmslow brilliant!
Dear Niall, thank you for your review. I will certainly make Shari aware. Wishing you all the very best for the future. Jo from the marketing team
5/5
TrustpilotOutstanding service from Jackson-Stops Woburn
We are extremely pleased with the service we received from Jackson-Stops Woburn.All the staff were friendly, helpful and professional.Tracy gave us detailed information on our viewing and Anthony supported us and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops Woburn to everyone. Thank you for helping us every step of the way towards us buying our new home.Karen and Paul
Dear Karen and Paul, thank you for your five star review of our Jackson-Stops Woburn team, we're delighted their professionalism and expertise shone through. Best wishes from us all at Jackson-Stops.
5/5
GoogleWe recently purchased a property through Tim and he was absolutely great to deal with from start to finish. He was very knowledgeable, helpful and responsive. He resolved any issues that arose and the sale went through very quickly. I would definitely recommend him/his team
Dear Georgia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tim, and hope we can help again in the future. Kind regards, Sarah , Customer Relations Team.
5/5
TrustpilotOutstanding service from Jackson-Stops We are extremely pleased with the service we received from Jackson-Stops Alderley Cheshire
Outstanding service from Jackson-Stops Alderley Edge, We are extremely pleased with the service we received from Will at Jackson-Stops All the staff were friendly, helpful and professional.Will gave us detailed information on our viewing and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops to everyone.Thank you for helping us every step of the way.. Would highly recommend 👌 👍
Hi Bex, thank you for taking the time to leave a review, and we are pleased that you received such a professional, friendly and helpful service from Will and the team at our Alderley Edge branch. Best wishes from us all at Jackson-Stops.
5/5
GoogleGreat service and made the whole process for renting seamless. Big shout out to Antony and Jordan!PositiveProfessionalism
Dear Daryl, It’s great to hear that you have had a brilliant experience with our Weybridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
TrustpilotI've been a landlord with Jackson Stops…
I've been a landlord with Jackson Stops East Sussex for several years now. The team have helped me during a particularly difficult time and with a very bad tenant. In particular I can say Katie, Helen, Bronwen and Becky in accounts have been absolutely fantastic. Katrin has just taken over as my letting agent and I'm sure I will have just as good a relationship with her. I cannot recommend them highly enough!
Dear Jenny, thank you for taking time to leave your review from a landlord's perspective, highlighting how our team have supported you over the years. We've every confidence in Katrin's ability to ensure your experience is consistently postive. Very best wishes from all at Jackson-Stops.
5/5
GoogleWe have recently listed our property with JSS. The team have been superb to work with. Motivated and tenacious to get a sale in such a challenging market. Would highly recommend.
Dear Nicola, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
GoogleEloisa from Jackson’s is very helpful and made our tenancy journey very clear and smooth. Always very responsive and responsible. Appreciate her help and agency work overall.
Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleI sold my property and moved to the area into rented accomadation (which i found thanks to jacksons) just over a week ago. They have been amazing every step of the way! They were so patient throughout the whole process, and really were genuinely nice, lovely and happy people! Thankyou SO much for the lengths you guys went to to look after me, Natalie and Lucy in particular. It really did make the world of difference and i appreciated it so much :) A very professional service, with people who make you feel like you are in good hands. Would highly recommend!
Dear Lara, thank you for the lovely review! We’re always up for a challenge and we’re so happy it all worked out for you. We hope you enjoy your new home and settle in quickly. Please do keep in touch, best wishes, Natalie
5/5
GoogleWe had a great experience, buying and selling, through Tim, Rosie and the whole sales team at Jacksons Stops. They were patient and professional through the whole process and we would definitely recommend them to anyone looking to buy or sell.
Dear Charlotte, We really appreciate you taking the time to leave such lovely comments about Tim, Rosie and the team. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotOutstanding Customer Service
Outstanding customer service, friendly professional Sales and Letting staff. Isabelle and Helen in the Sevenoaks branch have been most helpful, such extensive knowledge too. The best Estate Agency I have ever dealt with. No matter how busy, they try their upmost to respond to enquiries promptly.
Dear Kate, what a wonderful review - thank you. we are so pleased that the service you received was outstanding. With best wishes from everyone at Jackson-Stops.
5/5
Trustpilot20 years of top quality management service .
Having been with Jackson-Stops for over 20 years , I have nothing but praise for the Agency. I would single out Margaret Heath in the Property Management department as a very special person who deals with every problem with ease, making life so much easier. Thank - you Margaret.
Dear Ian, thank you for your review and it's wonderful to hear that you have nothing but praise for Jackson-Stops and Margaret in particular. With best wishes from everyone at Jackson-Stops.
5/5
GoogleFreddy showed us a few properties on Saturday 19th. He was very knowledgable and helpful, we had a good experience. We know we will make a good and informed choice!
Dear Cici, Thank you for your kind comments regarding Freddy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie
5/5
GoogleI bought a new build one bedroom apartment in Weybridge through Jackson- Stops & Staff with a view to rent it out . The whole buying process went very smoothly and I was kept informed at every stage. I then instructed their letting department to find a suitable tenant who has now signed up for their second year . I would recommend them to anyone who is thinking of going down this road to call their Weybridge office first .
Thank you Alan for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
TrustpilotPaula & Jodie were wonderful to work…
Paula & Jodie were wonderful to work with and ensured my family’s move was smooth! Highly recommend them!
Dear Briana, thank you so much for your five star review of our Newmarket team, we're glad they guided you safely and smoothly through your move. Best wishes from us all at Jackson-Stops.
5/5
GoogleReally good renting experience with this agency, both Oscar and Jack have led us smoothly through the process. They’ve been punctual, helpful and always kept us updated. Really pleased and very excited to move in.
Dear Jessica, Thank you for taking the time to leave a wonderful 5 star Google review. Kind regards, Katie, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson Stops, Weybridge won Platinum; Jackson Stops, Sherborne won Trusted Agent.
