Trusted Agent profile · Weybridge
★★★★★
1,021 reviews across 4 platforms
37 Queens Road, Weybridge, KT13 9UQ
Jackson Stops's office in Weybridge, at 37 Queens Road, is rated 4.8 out of 5 across 1,021 reviews on four platforms, including 524 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.
524
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
490
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
5/5
GoogleToby is an absolute star and a joy to speak with! Always available to help, quick to respond and very patient . Had a string of viewings with him and he was extremely professional, very knowledgeable definitely knows his stuff. Always willing to go that extra mile to help us . His dedication , commitment and ongoing professionalism is remarkable.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotProfessional, proactive, courteous
When I bought my property in Buckland in 2007, I was so impressed by Jackson-Stops Dorking that I vowed to sell via them when the time came in late 2020. I did consult other agencies but didn't find them convincing. I didn't need them to "gush" over my property but I did want them to be enthusiastic and this is where I felt JS had the edge. The staff are knowledgeable, courteous, lively, pragmatic and savvy; they priced the house correctly and managed the offers that came in professionally. My expectations were managed throughout the process. As the sale was linked to a divorce, there were several hurdles, all of which JS managed with good humour. And they even managed to find my next home! They let me know the minute a perfect cottage came onto the market in right area. JS don't just sell property, they guide the customer through the process. If you are looking for a professional firm that employs experts staff then you should look at Jackson-Stops.
Dear Jacq, thank you for taking the time to share your experience of our Dorking branch, we're delighted their expertise and professionalism shone through on the buying and selling side. We wish you every happiness in your new home.
5/5
TrustpilotWe sold our house in Northamptonshire…
We sold our house in Northamptonshire with Robert Godfrey who was absolutely fantastic. The team were highly professional and Sue was wonderful at managing the house viewings. Would very much recommend Jackson-Stops again
Dear Karen, we're proud to receive your review, thank you. We'll make sure it reaches Robert and Sue. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotThank you
Finally having internet and settled in, we absolutely love our beautiful new home which we purchased through Jackson-Stops, Woburn. Thank you to everyone in the office and especially to Neil Abraham whose personable and professional manner came into its own with our tight timeframe and Neil's prompt assistance with communications without which we may still be waiting to move. Very much appreciated! This is the second time we have pruchased through Jackson-Stops, Woburn and again, a five star service. Best wishes
Dear Andi, thank you for leaving us your five star review and feedback. We wish you every happiness in your new home. Best wishes from us all, in particular, our Woburn team.
4/5
TrustpilotPersistent
Anthony was patient, persistent and is experienced
Thank you for your review, and we are pleased you felt the service you received was delivered with patience and persistence. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExcellent
We have recently sold 2 properties with the team at Jackson Stops - Bury St. Edmunds and have another 2 sales currently going through. The team are professional, patient & genuine! We dealt mainly with Matt & Ro who are friendly, efficient & always reassuring during the sale process. Would not hesitate to recommend Jackson-Stops!
Thank you very much for your review, and we are delighted to hear that your experience with the Bury St. Edmunds team was friendly and efficient, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
5/5
GoogleTim and the team did an excellent job over a long period ending in a successful sale . The advice given was helpful, thoughtful and of a high quality. ThanksPositiveProfessionalism
Dear Steven, Thank you for taking the time to leave such great feedback regarding your experience with Tim and our Weybridge office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team
5/5
TrustpilotRecognition for Exceptional Service
Recognition for Exceptional Service, Laura Howard Lettings
Dear Nicholas, we are delighted that you took the time to leave a five star review for Jackson-Stops, and in particular your experience with Laura from our Bury St Edmunds branch. We are so pleased to hear that Laura provided an outstanding service, and that you regard her as an exemplary representative of Jackson-Stops. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotOutstanding service
We have had an outstanding experience having both bought and sold our house through Matt at Jackson-Stops. Clear, useful and importantly honest communication, ensuring progress is maintained, indeed, the pain of moving is greatly reduced when you have somebody as experienced as Matt on side.To be honest the whole team in the office were more than happy to help with queries, and all seemed to be aware of current progress whenever I called. Having bought several houses through different agents over the last few years Jackson-Stops haves been, by far, the most professional, helpful, responsive team I have had the pleasure of working with.
Dear Clive, thank you for taking the time to share your experience of our Bury St Edmunds team. We're extremely proud to hear how we compare against other agents. We know that moving house can be difficult so it’s great to hear that we made it that much easier for you.
5/5
TrustpilotMartina from the Property Management Team
After struggling with some noise issues with the rental property we had recently moved into Martina from the Property Management Team was incredibly sympathetic, helpful and professional figuring out how we could get the issue resolved quickly with the letting agents. Would certainly recommend!
Dear James, we are pleased that the issue you experienced was quickly resolved by our staff, and thank you for taking the time to leave a review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExcellent estate agents, personal service.
Jackson Stopps dealt with all viewings and secured a good price for our property, We were supported throughout the process of a difficult sale and purchase by the staff at Jackson Stopps, and by Lottie in particular. We were kept informed of progress and queries were dealt with promptly and efficiently. Lottie liaised with all parties to ensure the process went as smoothly as possible.
Dear Susan, we are pleased to hear that you felt supported by Jackson-Stops during the sale of your home, and that the process went smoothly. Thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
5/5
GoogleJustine was very helpful and professional. She gave us a tour of 6 properties to ensure we had a good understanding of our options and the area. Would recommend.PositiveProfessionalism
Dear Steve, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind Regards Marilyn Plews Customer Relations Team
5/5
GoogleI've been working with Lesley as a contractor for many years and I have to say its always a pleasure!! She is very professional, personable and most of all very fair to the Landlord, Tenant and contractor. Lesley is very hardworking, she leaves no stone unturned and trusts my opinion, which makes our working relationship a very confident and pleasurable one.PositiveProfessionalism
5/5
GoogleWe sold our house recently through Jackson-Stops and Penny and the team were professional, hard working and informative throughout the process. Communication and feedback were excellent. We would recommend this estate agent unreservedly.
Dear Gerry, Thank you for your review regarding your experience with our Weybridge Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
1/5
TrustpilotWOBURN OFFICE
WOBURN OFFICE Whilst maybe not directly the fault of the Company they were acting as the agent for a property I viewed. I was contacted at 1pm to be told the Landlord wanted to accept us as tenants and all the referencing paperwork would be conpleted after giving my family the good news I was emailed by the agent to say " actually they might now be offering it to a farmhand who lives local and doesnt need any of the maintenance sorting but will let you know" After a few follow up emails I got a response to say "sorry they are letting the other person have it"As potential tenants letting Agents do a lot of quite intrusive checks before even approaching a landlird, perhaps the same thoroughness should be applied before taking on Landlords.In the space of 24 hours we went from delight to bitter dissapointment which shouldnt happen.
Dear John, I'm sorry to hear of your experience. We would welcome the opportunity to discuss this further? Please use social.media@jackson-stops.co.uk to get in touch. Best wishes, Jo from the marketing team
5/5
TrustpilotThanks Karl
Thanks KarlGreat adviceProfessional serviceHighly recommended And a bottle of champers too 🥂😊
Hi Greg, we're so pleased you took the time to leave a review about the great advice you received from Karl, and that you would highly recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.
5/5
GoogleJordan Dudley was incredibly helpful and thorough throughout the process of my search. Couldn't be happier with such service! I highly recommend.
Dear Shona, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotJackson-Stops team
Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.
Dear M, thank you for taking the time to leave a review for our Reigate team, and we are pleased that you thought the team did a great job when selling your home. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotExcellent
Toby, Guy, Freddie and Trudy in the Mid-Sussex Jackson Stops office were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!
Dear Adam, it's always fantastic to hear that our staff are outstanding - thank you! To know that you felt the team was professional, ethical, efficient and friendly is wonderful. We will share your kind words with the Lindfield team. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotGood experience
I've been living in a flat managed by Jackson-Stops Teddington office for the past 2 years. Throughout my time, I've found issues attended to relatively quickly and efficiently. Tallulah Keating has recently taken over as the property manager and I've found her to be especially courteous and highly responsive in her approach.
Thank you for taking the time to leave a review for our Teddington team and we are glad to hear you've been met with responsiveness and courtesy. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJackson Stops helped us purchase our dream home…
We recently purchased our dream home through Jackson Stops and can’t speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant
Dear Craig, thank you for leaving such a positive review about your experience of the wonderful personal service you received from Jackson-Stops. Best wishes from us all at Jackson-Stops.
5/5
GoogleMy agent is Lesley Coppack. I have known Lesley from business dealings for over a decade. Her professionalism, attention to detail and passionate support for her clients is clearly evidenced during this period. She goes above and beyond the specification of her work dimension to assist her clients in the management of their valued assets our properties. She has not wavered in her resolve to attend to matters relating to her role. Her knowledge of the domain, her attention to detail and her passion to get the job done is outstanding. In all honesty, if it were not for Lesley I would have looked elsewhere for comparative support and service for the management of my property. I did not and the decision for me was easy, Jackson-Stops.
Dear Nick, Having read your review, we would like thank you for your feedback about our Weybridge Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Sam Farnan Customer Relations Team
5/5
TrustpilotThe Tunbridge Wells branch has managed…
The Tunbridge Wells branch has managed my property for several years. They have done this extremely well. The experience has been courteous and professional, staff always available; tenants have been looked after and quickly replaced once they leave; maintenance is attended to quickly with minimum fuss; and rent has been paid-on within a couple of days of receipt. This has been very reassuring as an owner. I would have no hesitation in recommending them to anybody else.
Dear Peter, thank you for taking time to leave your review from a landlord's perspective, highlighting how our Tunbridge Wells team have supported you over the years. Best wishes from us all at Jackson-Stops.
5/5
GoogleWe recently worked with Tierney to secure a rental property in Cobham. We had been something in the specific are when a property became available.Tierney organized a viewing the same day as well as a follow-up the next day, allowing us to secure the property. Very professional and responsive support to get things finalized quickly and easily. Highly recommended.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson Stops, Weybridge won Platinum; Jackson Stops, Sherborne won Trusted Agent.
