Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe best letting agency for Military!
I’ve lived in Newmarket for 4 years and the Jackson Stops Staff has been nothing short of amazing! Being Active Military you hear of the horror stories with letting agents and I have had zero issues. I deployed 3 times while here and each time Paula & Jodie stopped by my apartment, checked on it, adjusted the thermostat if needed & they checked on me as well. They really treat you like family. Even during my move out inspection I hired a bad cleaning company and they reported the company to base housing to help other service members not use them as well. They truly care & go above and beyond if I could have stayed 4 more years I would have stayed in my apartment! I’ll miss Peel House & The Jackson’s Stops Team in Newmarket. If your Active Duty & you want a smooth transition in and out I highly recommend this company! I’ve lived overseas for 10 years & i’ve never had a better experience than HERE!
Latrice · 29 August 2021
Agent replied · 13 June 2024
Dear Latrice, thank you so much for your heartfelt appreciation of our Newmarket team, we are sorry you are leaving the area and wish you every happiness in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe had rented a property for six years with Jackson-Stops that they managed.
In the last 15 years they were the only agent we had come across with that provided a service second to none. Always professional and highly responsive from start to finish.
Lesley from the Weybridge branch is the most helpful property manager ever, saving us all the stress knowing that we are in safe hands and well looked after. I can honestly say that we have stayed for that many years in that property because of her service way and beyond.
As we had to switch agents when moving out recently we quickly realised what a big difference it makes Jackson-Stops’ continuous highest quality standards that we hope to enjoy again in the future.PositiveResponsiveness, Quality, Professionalism
Adel · 25 August 2021
Agent replied · 14 June 2024
Dear Adel, Thank you for your kind words regarding our Weybridge office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleWe have used Jackson Stops Weybridge office for many years. Here we are, using them again to buy our sons first home and step onto the property ladder. Justine and Mike have been so helpful on this occasion. We seriously respect their 'no nonsense' approach, whilst always being tactful, you always know where you stand with their straightforward helpful attitude. Thank you Justine and Mike.
Elaine · 15 June 2021
★★★★★ 5/5
TrustpilotBest in Mid Sussex!
Toby, Guy and Alice deserve every success. Selling houses is not easy but they really maintained positivity and creativity throughout the whole process. Unfortunately we gave them a real curveball with a tricky neighbour but they dealt with the issue and smoothed out the process to successful completion. I don't think anyone else would have been able to achieve this. They are a pleasure deal with and will go that extra mile to make things happen. Their advice was spot on from beginning to end and I cannot recommend them highly enough.
Hamish · 21 August 2021
Agent replied · 13 June 2024
Dear Hamish, thank you for taking the time to leave this review, acknowledging Toby, Guy and Alice's experience and hard-work. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Team, Great Job, Well Done & Thank You
Jackson-Stops (Woburn) are by far the best Estate Agent I have worked with, every member of the Team is knowledgeable, helpful and pro-active at keeping you informed of what is going on.They recently completed the Sale of our House, which was a tough sell during very difficult times (COVID-19 Lockdowns etc), but they were resilient to all of the challenges and got it done...I would highly recommend them as an A* Agent!Great Agent, Great Team, Well Done & Thank You
Jim · 5 August 2021
Agent replied · 13 June 2024
Dear Jim, we're delighted to see your glowing review of our Woburn team, thank you for your kind words of appreciation. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotHighly recommend - 10/10 service!
We recently sold our house via the Dorking branch of Jackson-Stops and can highly recommend them. Their service was excellent, from the valuation to advice, they were highly professional from start to finish. Perhaps their most impressive skill is their communication, always one step ahead of us, they kept us informed and offered advice all along the way. This is true of the whole team but in particular 100% excellent service was delivered by Chris Fairclough, whose advice, calm steering and all round friendly sound service was second to none. Please use them!
Jane · 27 July 2021
Agent replied · 13 June 2024
Dear Jane, what a lovely review, many thanks for sharing your experience of our Dorking team, we're delighted to hear they delivered such a skilled and professional service. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic service and experienced staff
We had fantastic service from the knowledgeable, experienced staff at Jackson Stops. Michelle is patient, diplomatic and highly capable of managing the process of selling a property.
Dorset · 3 May 2022
Agent replied · 13 June 2024
Thank you for taking a moment to review our Bridport and Dorchester team, highlighting Michelle's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe wish to highly recommend Natalia (sales manager) at Jackson-stops. We decided to go sole agency with Jackson-Stops due to Natalia's initial visit. We choose them, out of a number of estate agents that visited and we are pleased we made the right decision. Natalia is knowledgable, professional, honest and enthusiastic. We sold our property within 1 week.
Maya · 15 June 2022
★★★★★ 5/5
TrustpilotA first class organisation
From my initial contact with Jackson Stops office in Sevenoaks I have been totally impressed at the sheer professionalism of every member of staff I have dealt with. Having never let out a property before I was a complete novice and no question from me was ever ignored no matter how trivial it was. Communication from day one was excellent and continues to be so. They clearly know the local market as my property was let within a few days of being advertised. I'm also benefitting from their full management service which takes a great weight off my mind. Although my thanks go mainly to Isabelle and Helen as they are dealing with me, the rest of the team when I have had dealings with them have been similarly impressive.
Julian · 2 July 2021
Agent replied · 13 June 2024
Dear Julian, thank you for highlighting how supportive you found our Sevenoaks team, from a first-time landlord's point of view. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
Googlerecently had a property viewing in the Weybridge area with Jackson-Stops, and I must commend their agent, Jack Morgan He provided exemplary assistance, demonstrating a high level of professionalism and attention to detail. Although we didn't proceed with the property, I was impressed with Jack agency.Jackson-Stops for their excellent service!
Lina · 26 April 2024
Agent replied · 24 August 2024
Dear Lina, Thank you for your kind comments regarding the Weybridge team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Jackson stops. Tierney was very helpful. Helped me find the perfect place. She was very responsive. If i had any questions she would get back to me straight away. Made the whole ordeal stress free. Amazing service and would use Jackson Stops again should i need to. Thank you Tierney you was amazing! Would recommend to anyone.PositiveResponsiveness, Professionalism
Daniel · 25 August 2021
★★★★★ 5/5
TrustpilotVery satisfied customer who bought and sold back to back
I managed to sell my home of 19 years and buy an exceptionally wonderful smaller home, both through Jacksons in Dorking. Jacksons generated significant real interest in my home and ensured it was pictured well, displaying it's positives and advising me along the way. We managed to back 2 back the deals and while there were some difficulties down one end of the short chain, the communication was quick, clear and I was always fully informed - facing no surprises. In the event that I was selling or indeed buying again, I would be happy to deal with the Jackson team - all were very impressive and focused on getting the deals over the line with minimum stress.
Johnny · 17 June 2021
Agent replied · 13 June 2024
Dear Johnny, thank you for sharing your experience of our Dorking team, helping you sell your property and find your next home with minimal stress. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleHaving used a few agents now in Weybridge and local areas, I have to say Jackson-Stops, was by far, in a league of their own (in a good way)!! Seamless, smooth, customer focused, attentive, passionate to mention a few! Moving couldn’t have been easier. To mention a few names where service went above and beyond; Joe, from start to finish you were a delight to deal with! As were you Claudia. And even after the move, the aftercare with Lesley again is something to a whole new standard of customer care! Thank you once again Jacksons! Would recommend to anyone!
Sean · 15 June 2021
Agent replied · 14 June 2024
Dear Sean, We are delighted that you took the time to leave such a fantastic review which the Weybridge team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 1/5
TrustpilotDeserves no stars!
Deserves no stars!! Shocking service by this estate agent, doesn’t promote your property at all, leaves it sitting on the website for months with no contact from them whatsoever!!There’s plenty of estate agents out there who will advertise and promote your property in order to seal a sale.Don’t waste your time with these people.
Lisa · 29 January 2024
Agent replied · 13 June 2024
Dear Lisa, we’re dismayed to read your review, and would be grateful if you could contact us at info@jackson-stops.co.uk with details of which office you dealt with, so we may look into this further. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotWe recently completed on a house via JS…
We recently completed on a house via JS with James who was an absolute pleasure to work with, he was recommended to us by a friend and we would in turn recommend him to anyone looking to buy a new house. Very professional, friendly, helpful and made himself available even at the awkward times we needed which we really appreciated! James greeted us with a bottle of champagne when we came to collect the keys which was a lovely touch.
Of · 26 May 2021
Agent replied · 13 June 2024
Thank you so much for reviewing your experience of working with James at Jackson-Stops, we're delighted your purchase went so smoothly and wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotBrilliant service as a purchaser.
I have recently purchased a property which was being marketed by Jackson-Stops. The agent I dealt with was very friendly, he arranged viewings quickly and was very attentive during the whole process- helping me with any queries I had along the way. Upon completion, he delivered the house keys to me so I could continue packing and also gave me a bottle of champagne as a congratulations gift. Excellent service as a purchaser- I would highly recommend to anyone looking to sell their house.
Holly · 24 May 2021
Agent replied · 13 June 2024
Dear Holly, thank you so much for reviewing your experience of our Chelmsford team. We're glad you found our staff attentive and thoughtful. Enjoy your new home! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotHaving dealings with three of the…
Having dealings with three of the Jackson Stopps,regional offices Burford /Norfolk/and most recently Chelmsford. I can honestly say,every member of the staff in all branches have been more than helpful,and pleasant. Estate agents having,what is usually a well deserved reputation,we have not once come upon any of that condescending attitude,which has become expected,of the breed ! In fact our most recent experience , with James at the Chelmsford branch ,we feel he has become like a family friend to us,which of course makes the whole experience (moving home being one of life ‘s most stressful times),so much more pleasant. All told,we would definitely recommend the company to friends and family.GPS
Gillian · 24 May 2021
Agent replied · 13 June 2024
Dear Gillian, thank you so much for your review which emcompasses so many of our branches. We're proud to hear you've been well served by them all and know James will be touched to hear how highly you regard him. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotAnthony is a knowledgeable and…
Anthony is a knowledgeable and professional practitioner who knows his market segment extremely well. He provides sound advice and works hard to achieve the best deal possible for his clients.
John · 20 September 2021
Agent replied · 13 June 2024
Dear John, thank you for your review, highlighting Anthony's expertise and work ethos. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleExceptional experience with Jackson-Stops Weybridge from start to finish! From the initial conversations, to the property viewings, to keeping us informed on the progress and always going that 'extra mile' has truly been appreciated! Selling agents are often the unsung hero's of the property market, so a quick shout out to Toby and his team for a great experience!PositiveResponsiveness, Quality, Professionalism, Value
Steven · 25 August 2021
★★★★★ 5/5
GoogleToby is an absolute star and a joy to speak with! Always available to help, quick to respond and very patient . Had a string of viewings with him and he was extremely professional, very knowledgeable definitely knows his stuff. Always willing to go that extra mile to help us . His dedication , commitment and ongoing professionalism is remarkable.PositiveResponsiveness, Quality, Professionalism, Value
Noora · 15 June 2021
★★★★★ 5/5
TrustpilotProfessional, proactive, courteous
When I bought my property in Buckland in 2007, I was so impressed by Jackson-Stops Dorking that I vowed to sell via them when the time came in late 2020. I did consult other agencies but didn't find them convincing. I didn't need them to "gush" over my property but I did want them to be enthusiastic and this is where I felt JS had the edge. The staff are knowledgeable, courteous, lively, pragmatic and savvy; they priced the house correctly and managed the offers that came in professionally. My expectations were managed throughout the process. As the sale was linked to a divorce, there were several hurdles, all of which JS managed with good humour. And they even managed to find my next home! They let me know the minute a perfect cottage came onto the market in right area. JS don't just sell property, they guide the customer through the process. If you are looking for a professional firm that employs experts staff then you should look at Jackson-Stops.
Jacq · 29 March 2021
Agent replied · 13 June 2024
Dear Jacq, thank you for taking the time to share your experience of our Dorking branch, we're delighted their expertise and professionalism shone through on the buying and selling side. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotWe sold our house in Northamptonshire…
We sold our house in Northamptonshire with Robert Godfrey who was absolutely fantastic. The team were highly professional and Sue was wonderful at managing the house viewings. Would very much recommend Jackson-Stops again
Karen · 19 December 2020
Agent replied · 13 June 2024
Dear Karen, we're proud to receive your review, thank you. We'll make sure it reaches Robert and Sue. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you
Finally having internet and settled in, we absolutely love our beautiful new home which we purchased through Jackson-Stops, Woburn. Thank you to everyone in the office and especially to Neil Abraham whose personable and professional manner came into its own with our tight timeframe and Neil's prompt assistance with communications without which we may still be waiting to move. Very much appreciated! This is the second time we have pruchased through Jackson-Stops, Woburn and again, a five star service. Best wishes
Andi · 4 March 2021
Agent replied · 13 June 2024
Dear Andi, thank you for leaving us your five star review and feedback. We wish you every happiness in your new home. Best wishes from us all, in particular, our Woburn team.
★★★★★ 4/5
TrustpilotPersistent
Anthony was patient, persistent and is experienced
BD · 7 December 2023
Agent replied · 13 June 2024
Thank you for your review, and we are pleased you felt the service you received was delivered with patience and persistence. With best wishes from everyone at Jackson-Stops.
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