Trusted Agent profile · Weybridge

Jackson Stops Weybridge reviews

★★★★★ Excellent

1,021 reviews across 4 platforms

37 Queens Road, Weybridge, KT13 9UQ

Jackson Stops's office in Weybridge, at 37 Queens Road, is rated 4.8 out of 5 across 1,021 reviews on four platforms, including 524 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.

Google logo

4.9 / 5

524

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

6

Reviews on Yell

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Weybridge office, from every platform, shown as written. First names only.

5/5

Google

We had a fantastic experience working with Jackson Stops in Weybridge, particularly with Tim and Sunny. Their customer service was exceptional, always staying on top of the case and promptly responding to any inquiries. They were incredibly patient and easy to deal with throughout the property purchase process. Working with them was an absolute pleasure, and I highly recommend their services to anyone in the market for a new property.

Raheel · 16 March 2024

Agent replied · 14 June 2024

Dear Raheel, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Weybridge office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Highly recommend Jackson-Stops

I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.

Claire · 25 July 2023

Agent replied · 13 June 2024

Dear Claire, thank you for taking the time to leave a review, and it's good to know that Lottie's assistance helped your property purchase to go as smoothly as possible. We're pleased to hear that you would recommend Jackson-Stops! With best wishes from everyone at Jackson-Stops.

5/5

Google

A fantastic buying experience from start to finish. Justine listened to my requirements from the start and found me the ideal property. Justine is professional and highly attentive to client’s needs. Highly recommended

O · 15 June 2023

Agent replied · 14 June 2024

Dear O V,Thank you for your kind comments regarding the Weybridge team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The team at Jackson Stopp made the sale and purchase of our new house effortless. Great communication and an all round good experience.

Douglas · 15 February 2024

Agent replied · 14 June 2024

Dear Douglas, We really appreciate you taking the time to leave such lovely comments about our Weybridge Office. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great Job Karl

Thanks Karl at South-West Lancashire Jackson Stopps.Very professional throughout the whole sales process keeping all parties in touch for a successful sale

Mark · 3 March 2024

Agent replied · 13 June 2024

Dear Mark, thank you for your review of your experience with Karl at our Lancashire branch. we are delighted to hear that Karl's professionalism led to a successful sale. With best wishes from everyone at Jackson-Stops.

5/5

Google

Very good service from Toby Davies and the Jackson Stops team. Toby was very patient through what was a stop-start search for a house but consistently provided a list of available properties and was able to facilitate when we found the one we wanted. The process from offer to exchange was great with Toby showing a full understanding when we had to go slightly slower than others in the chain had wished. Would strongly recommend his service as well as Jackson Stops who have been very helpful in helping us find the right house in Weybridge.PositiveResponsiveness, Professionalism

Jamie · 25 August 2021

1/5

Trustpilot

Current purchase

Been recently been purchasing a property with Jackson Stops.Got to point of exchange but had a few issues came up from searches which hadn't been told before tried to get Stephen Cheshire to contact myself but no response only to come to a Friday to be asked are you going to exchange at time had concerns which needed answers.There response was just to put back on market and no response to my email.Even last Friday contacted Stephen and asked if property still available was told yes and sent long email.Noticed today been sold again.Basically been treated very poorly and basically rude.I'm sorry my mother was taken ill on the Friday you asked for exchange but I did email to no response back same as for last Monday.Very unprofessional not even being told vendor was selling elsewhere.

Justin · 28 June 2023

Agent replied · 13 June 2024

Hi Justin, we're sorry to hear about your experience. We have spoken with Stephen this morning and he will be in contact with you this morning. With best wishes from everyone at Jackson-Stops.

5/5

Google

Danielle is amazing! So professional and made me feel so comfortable on my viewing

Izzi · 25 July 2024

Agent replied · 24 August 2024

Dear Izzi, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Just the most perfect letting agents ever!!!

I cannot fault the service we got from Jackson Stops in Sevenoaks. All the staff were friendly and genuinely interested in us as clients and intent on doing their very best for us. It was so refreshing to find an letting agent who was always very open with viewings, positive or negative, who was always available to answer our questions and who were all very straightforward with the costs to us when letting a property.A first class company!!!

Customer · 18 August 2023

Agent replied · 13 June 2024

Thank you for your review and we are delighted to read that the service you received from our Sevenoaks branch was faultless and that you recommend us as a first class company. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Fantastic property management experience all round!

We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.

Emma · 8 November 2024

Agent replied · 28 December 2024

Dear Emma, we are thrilled to hear about your five-star experience, and that the team was always professional, efficient and approachable, and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Google

Very successful house sale. All the team were very professional and very helpful, with a major shout out to Tim and Justine.

J · 15 February 2024

Agent replied · 14 June 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tim, Justine and the team. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team.

1/5

Trustpilot

Booked a viewing of a property in…

Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.

PD · 10 July 2023

Agent replied · 13 June 2024

Dear Phil, we are extremely sorry for the miscommunication, and we understand that Jackson-Stops Alderley Edge is currently in touch with you to rectify this to enable a satisfactory conclusion for you. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Professional, practical and responsive agents who can be trusted to act in your best interests

The team at the Newmarket Branch supported us through the sale of our cottage, providing sound advice as to market value and sales strategy, while providing reassurance throughout the entire sales process to completion.

DavidMF · 31 July 2025

Agent replied · 31 May 2026

Dear David, thank you for leaving a five star review of Jackson-Stops Newmarket, and we are delighted to hear that the service you received meant your overall experience was excellent. Thank you for recommending Jackson-Stops.

5/5

Google

@Jordan (Weybridge) has been a 🌟 star throughout the whole process, considering I am a new renter. She has the best communication skills, so reliable and kind. Am so thankful for your support and level of expertise. Thanks so much Jordan. …

Emily · 15 June 2022

Agent replied · 14 June 2024

Dear Emily, Thank you for taking the time to leave a review regarding your experience with Jordan in our Weybridge office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

Freddie Fearnley provided us with great service and he had arranged a good list of viewings in a professional and supportive approach. He helped us with questions and queries, and finally helped us find a lovely home. Recently our offer has been accepted and we appreciate his efforts. We highly recommend his services!

Joanna · 3 December 2024

Agent replied · 10 December 2024

Dear Joanna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Trustpilot

Recommended

Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.

Eugenio · 5 July 2023

Agent replied · 13 June 2024

Dear Eugenio, what a lovely review and thank you. We are pleased to hear that Lottie was incredibly helpful and that you believe Jackson-Stops is the best agency in the Suffolk area. With best wishes from everyone at Jackson-Stops.

4/5

Google

I was not able to make the purchase thru Jackson Stops, but my meeting and conversations with members of the Weybridge ofc were so professional, immediate and helpful in a friendly manner. A marked difference from other estate agents. Justine was particularly knowledgeable about the market and has an engaging personality. Last year I was intending to move to Reigate and contacted many estate agents in the area. The most forthcoming and the company most helpful was Jackson-Stops. Due to the pandemic the move did not happen and so when the near future is clear, unsure if that will be this year, I will indeed be in touch again with the Reigate ofc of Jackson-Stops.PositiveResponsiveness, Professionalism

Bridget · 15 June 2021

5/5

Google

Whilst searching for rental properties in the Weybridge area I was lucky enough to come across Teirney from Jackson-Stops. I had given her a rough idea of what I was looking for and within minutes she E-mailed over some options and talked me thoroughly through what I would be expecting from each property in fine depth. She then without being prompted sent over more properties which she felt after speaking to me briefly would suit my work and lifestyle and sure enough they all did! if you are looking for an easy stress free and great experience with property I couldn't recommend Teirney and Jackson- Stops more!PositiveQuality

David · 15 June 2021

5/5

Google

My fiance and I had the pleasure of working with Jackson-Stops Weybridge branch as we looked for a new home. Our agent Joe went above and beyond to make the process as simple and speedy as possible- he kept us updated and informed throughout what can, in some instances, be quite a stressful process/waiting period, answered any questions and queries we had as quickly as possible, and was very thorough in explaining everything they needed from us. Joe even went so far as to sent us photographic instructions when it came to document signing, this was especially helpful as working together but remotely was preferable to numerous office visits during this years Covid lockdown and restrictions. Our experience with Jackson Stops as a whole has been nothing but positive and we're very grateful for the part they have played in us getting into our lovely new home.PositiveResponsiveness, Quality, Professionalism

Sidney · 15 June 2021

5/5

Google

We have been extremely impressed with Tierney’s approach to our recent rental search. Although we did not end up proceeding with a property of theirs, Tierney ensured to keep us updated with suitable properties as soon as they came available. Although we did not end up proceeding with a property through Jackson Stops, we would highly recommend them as your suitable agent. Thank you Tierney and the rest of the Jackson Stops letting team for all of your hard work.

PB · 15 June 2021

5/5

Google

I highly recommend Jackson-Stops. Within a couple hours of making an enquiry on a property I had seen on the website, Justine was able to provide four very suitable viewings back to back on the same day. With a diary that is often packed, this level of responsiveness is exactly what I was looking for. Justine was very knowledgeable about the properties, and able to point out the positives and negatives specific to my requirements. Although my journey with Jackson-Stops has only just began, I am confident they will be able to find me my next home very soon.PositiveResponsiveness, Quality, Professionalism

Neil · 15 June 2021

5/5

Google

Jackson-Stops' sales team is incredibly impressive. They are professional and personable and really go the extra mile to consider your personal situation and recommend a solution which will deliver results for you in the timeframe desired. They follow-up and make phone contact regularly which I found incredibly reassuring and helpful. The entire team are excellent - Justine Davies was my account manager and called me twice a week with updates and to discuss our strategy, ensuring that we were anticipating market fluctuations rather than reacting to them.PositiveResponsiveness, Quality, Professionalism, Value

Karina · 15 June 2021

5/5

Google

Jackson Stops were very involved on the journey from having the offer accepted to completion ensuring that any issues were quickly resolved. The agent I was dealing with Rosie Poole, provided regular updates on the progress of the chain, sellers position and the conveyancing. I can safely say that without Rosie’s persistence the lengthy and complicated chain of properties would of have not completed without any major issues!

Car · 16 March 2024

Agent replied · 14 June 2024

Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with Rosie couldn’t have been any better and she will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Loren Pogue is a great communicator and…

Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops

Luke · 10 October 2023

Agent replied · 13 June 2024

Dear Luke, thanks for taking the time to leave a review and it's great to hear that Loren was able to solve any issues you had. With best wishes from everyone at Jackson-Stops.

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Questions about Jackson Stops Weybridge

Has Jackson Stops won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Stops, Weybridge won Platinum; Jackson Stops, Sherborne won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Jackson Stops hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Weybridge.

What do you need help with?
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