Trusted Agent profile · Weybridge
★★★★★
1,021 reviews across 4 platforms
37 Queens Road, Weybridge, KT13 9UQ
Jackson Stops's office in Weybridge, at 37 Queens Road, is rated 4.8 out of 5 across 1,021 reviews on four platforms, including 524 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.
524
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
490
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful when getting settled in to…
Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team
Dear Ruby, we are pleased to hear our team helped you to settle in your new home and thank you for your five star review of Jackson-Stops.
5/5
GoogleSince the very beginning of my to let tenancy Jackson-Stops were incredible! Professional, responsive and kept me updated every step of the way. Thank you Richard, Antony & the entire team for going above & beyond the call of duty ( assisting me to fix my carbon monoxide reader on a Saturday is an 11/10 to me!) I would highly recommend this friendly and super reliable company!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSelling a modern apartment in Weybridge turned out to be much more complex and stressful that I first anticipated. However, at all times Justine showed tenacity and a very positive attitude. She was always responsive to phone calls and emails, and dealt with solicitors in an assertive yet professional manner. Driven to close the deal Justine did what needed to be done and set the pace for exchange and completion.
5/5
TrustpilotHighly Recommend
We purchased a property via Jackson Stops Newmarket. The team were very friendly, professional and motivated to keep the chain together, especially when it got rocky. Their experience and reach to others within the industry e.g. mortgage brokers, was very helpful and positively contributed to the outcome. Special mention for Sam, she is an absolute STAR, your employer should be very glad to have you!
Dear Phil. a wonderful review - thank you. We are pleased that you found our Newmarket team to be friendly, professional and motivated, and that you would recommend their services. We will be sure to pass on your special mention to Sam. With best wishes from everyone at Jackson-Stops.
5/5
GoogleI've worked with Jackson-Stops & Staff for several years and so it is with great pleasure I write this positive review. The team handle their business swiftly and professionally and are always incredibly helpful. Most recently, Claudia Thorpe has been consistently efficient which, I always find extremely beneficial.
Dear Lisa, We appreciate you taking the time to submit your review regarding the service you received from our Weybridge Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
TrustpilotExcellent Service & Communication
The Jackson Stops team have been brilliant thus far, whether that is physical viewings or over the phone comms. They are polite, courteous and enthusiastic, and are very helpful - no matter the question. Oscar at the Weybridge branch has been particularly excellent. He has advised on offers and suitability, and gone above and beyond trying to help us find the perfect place.Couldn't recommend more.
Dear Amber, we are so pleased that you would recommend the services of Jackson-Stops and that the Weybridge team. especially William, have been brilliant. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJACKSON STOPS BARNSTAPLE
We have been dealing with a huge number of agents whilst looking for a new home and to be honest, the majority of them were not particularly helpful or appear to care that much at all. So when it came to working with James and Ria, it was an enormous relief. I could not recommend Jackson Stops in Barnstaple more highly. I must have made about 50 phone calls and sent over 100 e mails over a 6 month period - and every single time, nothing was a problem, every issue was resolved quickly, efficiently and with a lot of care and attention. A fantastic service in every way for which will will be ever grateful.
Dear Maria, what a fantastic review of our Barnstaple branch and team and we are delighted that you have taken the time to write. We're pleased that you found the service efficient and delivered with care and attention. With best wishes from all of us at Jackson-Stops.
5/5
GoogleWe recently purchased a flat through Max Engelmann at Jackson-Stops Weybridge and I am so happy to say that the professionalism of the service Max provided in the process is commendable. He was there to answer any of our queries throughout and took the stress away from the process of buying a property. A big thank you to Max Engelmann in the acquisition of our property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat advice and service from the whole team
Since moving to Newmarket more than 15 years ago, we have only used Jackson Stops and Staff in. Newmarket. The most recent time was last September, when we decided to sell a property we had been renting. The whole team gave us great advice and service from setting the pricing strategy, managing the viewings and the end of tenancy for our tenants. We achieved a sales price that was £30,000 above the guide price. Thank you team Jackson Stops.
Dear Martin, thank you for leaving a review about the great advice and service you received from our Newmarket team. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotCouldn't recommend them more
Been using the lettings department for years for our rented houses and have found Jackson-Stops Bury st Edmunds to be outstanding.
Dear Mrs Bevan, it is wonderful to receive such a glowing recommendation, and we will pass on your thanks to our Bury St Edmunds team. Thank you and best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExtremely impressed
I have had the pleasure of working with Kathryn Anderson while we are looking to buy a house.She is extremely professional, honest and is in regular contact to keep us up-to-date.We hope we can continue to do business with her.Thank you Kathryn at Jackson-Stops!
Dear Melanie, thank you for highlighting Kathryn's integrity and communication skills. We will make sure your feedback reaches her. Best wishes from us all.
5/5
GoogleJanine was so helpful when finding our flat, answered all of our questions and was overall just really lovely- excellent customer service! Thank you so much!
Dear Lorena, Thank you for taking the time to leave a lovely review regarding Janine. Kind regards, Marilyn Plews, Customer Relations Team
5/5
TrustpilotFantastic Service!
We recently purchased our home through the Newmarket branch. Lottie was extremely helpful and communicative throughout the process. We would highly recommend!
Dear Rachel, it's heartening to hear that you would recommend our services, and particularly those of Lottie in the Newmarket branch. Thank you, and best wishes from everyone at Jackson-Stops.
5/5
GoogleToby was fantastic with my recent purchase, he was very knowledgeable about the property and responded quickly to any additional queries I had, both before and during purchase. He kept me updated with progress regarding completion and helped to ensure everything went smoothly, and his post-sales support has been a great help. I strongly recommend Toby and Jackson Stops to anyone buying or selling a property.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotThis sale of our home in Carlyon Bay…
This sale of our home in Carlyon Bay was my second experience dealing through Jackson -Stops. I was extremely satisfied by another truly professional experience and Ben Stanton and his team were active , self starting and highly communicative when it mattered.
Dear Sir John, thank you for reviewing our Truro team, we're delighted to hear you've had nothing but positive experiences of our team. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotA great team - informed and efficient
The team (Kelly, Emma and Sam) were excellent to deal with throughout the purchase process. They were always responsive and good communicators - positive and able to provide clear answers to our questions. The house guides (Camilla and John) were also engaging and informed. I would have no hesitation recommending the team.
Dear Richard, a wonderful five-star review - thank you. We are delighted to hear about your responsive experience with us, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJackson Stops sold our house for us…
Jackson Stops sold our house for us recently. Jon and Yvonne in the Norwich office were very professional and helped us through 3 aborted sales. (No fault on their side, the market just cooled off) They stuck to their task and we achieved our sale the following month which has allowed us to build our forever home in North Norfolk. Thank you Jackson Stops and the folks in the Norwich office.
Dear Malcom, we are grateful for your review and to read that the service you received from Jon and Yvonne at our Norwich branch was professional and worthy of a 5 star review. With best wishes from us all at Jackson-Stops.
5/5
TrustpilotI have had a difficult experience with…
I have had a difficult experience with Jackson-Stops not understanding how to deal with the sharing of the ownership of my flat with my daughter. However, Property Manager Jess Lynagh who liaised between myself and her management was exemplary, she listened, understood the issue and was always prompt in her replies and persistent in resolving the problem.
Dear Patsy, we are so pleased that issues were ironed out, and that Jess was able to support you and resolve problems. With best wishes from everyone at Jackson-Stops.
5/5
GoogleAmazing service and pleasant to deal with
5/5
GoogleStaff are very well knowledge, professional, friendly and helpful. Shout-out to Danielle, Sebastien and Joe who made renting and checking in such a hassle free experience!
Dear Arnold, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
1/5
TrustpilotAbsolutely appalling sales experience
Absolutely appalling sales experience. From being told that the buyers were cash buyers to then being told they didn't have the deposit. No fact checking had been carried out and we were led along for months without regular updates and the agent side stepping and avoiding calls only to find out the sale had fallen through and Jackson-Stops were aware but hadn't even bothered to update us! Absolutely no follow through.
Dear Bridget, we are sorry to read about your experience and would like to investigate further if you can let us know which branch you were involved with. Please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops
5/5
GoogleJackson-Stops were very helpful in helping me buy a property in Weybridge. They kept me updated and communicated very well. Everything from the first viewing to completion was very professional. Sunny Hassan looked after my case and was always good to talk to and amicable. Would highly recommend.
Dear Mohammad, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Weybridge office will be thrilled to read this. Kind regards, Katie
5/5
GoogleThe best in the business! We recently dealt with Eloisa and she was wonderful. Highly recommend!
Dear Tyra, Thank you for your great 5 star review, and mentioning your experience with Eloisa in our Weybridge office. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotExcellent valuation service and after…
Excellent valuation service and after care, Anthony was polite and courteous
Dear Mr bashar-al-sheklly, what a joy to hear that your experience was good, with excellent valuation and after care. Thank you for taking the time to leave a review. With best wishes from everyone at Jackson-Stops.
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Yes. In The Trusted Agent 2026 awards: Jackson Stops, Weybridge won Platinum; Jackson Stops, Sherborne won Trusted Agent.
