Trusted Agent profile · Westminster

Winkworth Pimlico reviews in Westminster

4.0

★★★★★ Great

1,025 reviews across 2 platforms

31 Belgrave Road, Pimlico, SW1V 1RB, Westminster, SW1V 1RB

Winkworth's office in Westminster, at 31 Belgrave Road, is rated 4.0 out of 5 across 1,025 reviews on two platforms, including 134 Google reviews rated 4.7.

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4.7 / 5

134

Reviews on Google

This office

Trustpilot logo

891

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Winkworths

Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!

Chirag · 2 April 2023

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Thank you so much to everyone at Winkworth, especially Simon, for making the sale of our Pimlico flat so easy. Within a week, we got some good offers and Simon worked his magic to get us over asking price in the end! He was friendly, professional and efficient, and I'm certain it was all down to his hard work. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

Renita · 25 October 2021

Agent replied · 24 October 2024

Thank you so much for sharing! If you ever require assistance in the future, we would be delighted to help.

1/5

Trustpilot

Avoid renting through them

Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord

Angie · 19 May 2026

Agent replied · 23 May 2026

At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Trustpilot

A Stellar Experience

A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!

Christos · 8 July 2023

5/5

Google

We had a great experience with Isabel. She made the rental process straightforward and easy to navigate, kept communication clear, and moved things along efficiently. We really appreciate it!

Yara · 17 February 2026

Agent replied · 17 April 2026

Hi Yara, Thank you so much for taking the time to write a review. It was a pleasure assisting you, we hope you have settled in well to your new home. Please let us know if we can be of any further help at all.

5/5

Trustpilot

Lauryn is a great asset to the company…

Lauryn is a great asset to the company chasing the solicitors and keeping me updated. Well recommended for her dedication to the company

Jock · 21 November 2025

5/5

Google

Winkworths have made letting the flat out to new tenants so easy - from providing the necessary works done such as redecorating and repairs through to furniture replacement - which I really hadn’t know they were able to do. Made it all so much easier and I know I’m providing a quality home to the new tenants. Highly recommended

Mike · 17 April 2025

Agent replied · 24 October 2024

Thank you very much for your review, it is very much appreciated.

5/5

Google

Would thoroughly recommend. Josh went above and beyond. He is very knowledgeable of the property market, maintained great communication throughout and responded to my questions promptly. Thank you also to Simon for the Saturday viewing and to Neha for the excellent due diligence. A fantastic experience - and I’m looking forward to my new home!!

Olivia · 25 October 2022

Agent replied · 24 October 2024

Dear Olivia, Thank you for sharing your recent experience with Winkworth! We are delighted to read that you would thoroughly recommend our services. Your kind words will be shared with the whole team. We wish you all the best in your new home! Warm regards, Winkworth Pimlico

5/5

Google

Excellent service! It was quick, easy and highly professional. We are not English and it was a problem for us to provide some financial documentation for reference company to accept. But our manager Hannah found the solution. Also she helped us in communication with landlord to arrange our moving as smoothly as possible. I even will not tell about thousands of questions Hannah answered carefully during our quite long communication process. Thank you very much! We will highly recommend your agency to all our friends and colleagues.

Елена · 27 May 2024

Agent replied · 24 October 2024

Hi Olena, Thank you for taking the time to leave us a lovely review. It was a pleasure assisting you with your move and we hope that you are enjoying your new home!

1/5

Trustpilot

I have had a horrible experience with…

I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.

Chris · 10 May 2024

Agent replied · 25 October 2024

Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington

5/5

Google

Buying a property using Winkworth Pimlico was an ease, Kirk and rest of the staff was very professional and easy to communicate with.

Roland · 10 October 2024

Agent replied · 24 October 2024

Hi Roland, Thank you for your kind review. It’s been a pleasure working with you. We hope you enjoy your new home and please let us know if we can be of any further help at all.

5/5

Trustpilot

Exceptional services

Patrick and Alex were incredible house estate agents who made our house buying experience truly remarkable. Their unwavering dedication, vast knowledge, and friendly demeanor were invaluable. They went above and beyond to find us the perfect home and made the process stress-free. Highly recommended!

Savvas · 30 July 2023

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Proper lettings

We have just re-let our property with Aaron and the team at Winkworth and found it to be a smooth experience. This is the second time they will have found us tenants and we very much appreciated the patience and advice Aaron and his team have offered throughout.

Thomas · 4 April 2023

Agent replied · 25 October 2024

Thank you very much for the excellent review.

5/5

Google

I would love to say a big thank you to Woody Bridgeman and his team for making our move a much more easier and stress-free experience. Woody was an absolute pleasure to deal with. He is very understandable, patient and a great communicator. I will definitely be recommending Winkworth and Woody to everyone!

Anastasia · 10 October 2022

Agent replied · 24 October 2024

Hello Anastasia Thank you very much for your kind words. We hope you and your fiance have a lovely time in your new home! Winkworth Pimlico & Westminster

5/5

Google

Got a great house and a great service. The staff, including Isabel Sunde, are competent, responsive and helpful. Highly recommend!

Alberto · 3 April 2026

Agent replied · 17 April 2026

Hi Alberto, Thank you so much for your kind words, we're really pleased you're happy in your new home! Please don't hesitate to get in touch if there's anything we can help with in the future.

5/5

Trustpilot

exceptional

I would like to thank James for his outstanding help and support during the process of purchasing the property. I can't be more thankful to James and his exceptional professionalism, he went above and beyond to make the entire process as smooth as possible. I would like to give my highest recommendation.

Eve · 26 October 2022

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Terrific sales team - Lady and Sean are brilliant

Terrific sales team. Lady was flexible and accommodating when we wanted to arrange property viewings, and her knowledge of the local area is second to none. Sean was proactive and helpful and really worked hard to move our purchase towards a swift completion. Five star service, would definitely recommend.

Belinda · 31 January 2023

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

The Winkworth team in Kensal Rise

The Winkworth team in Kensal Rise is exceptional. Thorough, caring, professional, and relentless in finding our ideal home.By far the best team we came across and that was reflected in the quality and choice of the houses they had access to, clearly, they are trusted by many.

Andrew · 5 April 2023

Agent replied · 25 October 2024

We're happy to see that you had a 5-Star experience at Kensal Rise! Thanks for sharing.

5/5

Trustpilot

Winkworth is the agent you need

Kerry and Sarah were so helpful and made our process seamless. They were very understanding during obstacles and always found a way around it. They are also very proactive and the nicest agents I have ever met. The team are very responsive. They made our overall experience easy and lovely. I couldn’t thank them enough

Rachel · 12 September 2024

5/5

Google

Simon and George were instrumental in achieving a great sale price for my property. They were straightforward to deal with, kept me aware of progress throughout the sale process, and showed sound judgement in securing a solid buyer. I have no hesitation in recommending Simon and George from Winkworth, Pimlico - they are a pleasure to work with.PositiveResponsiveness, Professionalism

Su · 25 October 2021

Agent replied · 24 October 2024

Hello Su Thank you very much for your kind review, it is very much appreciated!

5/5

Trustpilot

Great experience

Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'

161188 · 13 March 2026

Agent replied · 23 May 2026

Thank you so much for taking the time to leave an excellent rating! We really appreciate your business. If you can please let us know which office you dealt with I can pass on your lovely review.

5/5

Trustpilot

Brilliant letting agent team

Every dealing I have had with Winkworth Kensal Rise has been superb. They are an incredibly charming and efficient team, always on hand for any queries. They are knowledgeable about the market and have always found great tenants really quickly. Wouldn't ever use anyone else.

SIMON · 12 May 2023

Agent replied · 25 October 2024

We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!

1/5

Trustpilot

The worst agency .

The worst agency .. I had a viewing yesterday and I went to see the flat with my wife and my 6 months old babe ,and my agent Lewis Impleton , probably he hasn’t so happy with that , he tried to avoid answer my question, very poor customers skills , he wasn’t even showing me the house , not talking at all .. probably you could see he was not interested to rent the flat to me from the first moment .. after that i told him I was happy to rent the flat and I have everything had they need .. while allAnswer was been answered next day was asking me again the same question by email . .. his email very unprofessional, he was like writing to a friend .. never mind after all that , not answering to me for 2 days , I had to email him again and after the reply of him was that the flat it’s been gone .. that all , didn’t even ask me if he can show me some other properties that are still on the market..

Gio · 14 March 2024

Agent replied · 25 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Google

Had the pleasure of dealing with Isabel, the Lettings Manager and she was incredible. From start to finish she gave me great advice on the market and how to let my property to the best tenants. Very happy with her guidance and can recommend her to others easily.

Lee · 26 June 2025

Agent replied · 10 November 2025

Hi Lee, Thank you so much for taking the time to write a review. It’s been a pleasure to work with you. We really appreciate your recommendation and look forward to assisting you again in the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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