Trusted Agent profile · Westminster

Winkworth Pimlico reviews in Westminster

4.0

★★★★★ Great

1,012 reviews across 2 platforms

31 Belgrave Road, Pimlico, SW1V 1RB, Westminster, SW1V 1RB

Winkworth's office in Westminster, at 31 Belgrave Road, is rated 4.0 out of 5 across 1,012 reviews on two platforms, including 128 Google reviews rated 4.7.

Google logo

4.7 / 5

128

Reviews on Google

This office

Trustpilot logo

884

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

Rob Oatley, Kirk Nils Galley and team provided the most excellent agency service in selling our flat in Pimlico. Their advice on pricing was spot on, they adjusted according to the market but still ambitiously and persevered with 40 viewings over a number of months before finding the right buyer and getting a good sale price for us. Other agents tried to price lower for a quick sale when we asked for a market appraisal or pushed us to accept a lower offer after only a day of viewings when we tried to sell the flat with another agent a year before. Rob and Kirk went above and beyond, always pushed the sale forward once agreed and got I over the line despite lawyers’ delays. Couldn’t recommend them more highly. They really will act in their clients’ best interests regardless of the levels of work and time requires.

Charlotte · 17 February 2026

Agent replied · 17 April 2026

Hi Charlotte, Thanks so much for taking the time to review our services. It was a pleasure working with you. Do let us know if there is ever anything else we can do to assist.

5/5

Google

I had a very positive experience with Kirk at Winkworth Pimlico. He was always prompt in arranging viewings and consistently got in touch whenever a new property came onto the market that might suit my needs. He was proactive, attentive, and genuinely helpful throughout the search process. What really stood out was his excellent knowledge of the local area and the market. He was always happy to answer questions, offer honest advice, and share insights that made the whole process much clearer. I even tried to persuade him to show me properties in other boroughs because I trusted his judgement so much! Although I ultimately didn’t end up buying a property through Winkworth Pimlico, I would absolutely recommend Kirk. His professionalism, responsiveness, and deep understanding of the area made the search far more straightforward and pleasant than it could have been.

Teresa · 17 February 2026

Agent replied · 17 April 2026

Hi Teresa, Thank you so much for taking the time to write a review. It’s been a pleasure working with you. Please let us know if we can be of any further help at all.

5/5

Trustpilot

Professional, responsive, and easy to deal with from start to finish

I recently worked with John and Guy at Winkworth and had a very positive experience throughout the process. Both were professional, responsive, and easy to deal with from start to finish. Their communication was excellent, and they provided clear guidance at every stage. I would happily recommend Winkworth, and particularly John and Guy, to anyone looking for a knowledgeable and reliable estate agent.

Benjamin · 4 June 2026

Agent replied · 22 September 2026

Thank you for your wonderful 5-star review, Benjamin. We're delighted to hear you had a great experience at the Greenwich office. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to welcoming you back and assisting you again in the future.

5/5

Trustpilot

Excellent communication and progression service instrumental in ensuring we secured our forever home

From viewing our first house, to finding our forever home, John knew exactly what we were looking for. He did a great job communicating with us and the vendors and we always knew where we stood throughout the process. The team at Winkworth work as one, as demonstrated by Guy who was the one who communicated our offer to the vendors in John’s absence. During the conveyancing process, the team excelled at liaising with all parties in the chain and Guy was instrumental in ensuring successful completion before Christmas. We would not hesitate to use Winkworth in the future, their service stood out compared to other estate agents we have dealt with.

Pritesh · 23 December 2025

Agent replied · 23 May 2026

Thank you so much for taking the time to leave an excellent review. We appreciate your support and are here if you need anything in the future.

5/5

Trustpilot

Aaron and his team at Winkworths Kensal…

Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!

Helen · 29 April 2026

Agent replied · 23 May 2026

We’re delighted to hear you had a 5-star experience at Kensal Rise, Helen. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Google

We used Winkworth Pimlico to sell my grandmother's flat in Pimlico and I could not recommend them enough. I contacted three estate agents in the area - the other two lacked the enthusiasm and dedication of Winkworth. We got offers almost immediately after putting it on the market. Our sale was drawn out because of demands by the buyers, but Winkworth were always there to help. Particular thanks to Rob, and to Kirk, who we are most grateful to. If you are selling a flat in Pimlico, Winkworth should be your first choice!

Ellie · 25 August 2025

Agent replied · 8 September 2025

Hi Ellie, Thank you so much for taking the time to write a review. It’s been a pleasure working with you. Please let us know if we can be of any further help at all.

5/5

Trustpilot

John and Guy were really so helpful

John and Guy were really so helpful to me as a first time buyer, organising multiple viewings for me at the flat, helping me to measure walls, answering all my many emails, chasing for updates from solicitors, and being so helpful when the solicitors went radio silent on the days leading up to exchange. Really reduced stress levels knowing that I could give them a call/email to chase things from their side.

Grace · 21 July 2026

5/5

Trustpilot

Excellent service

Guy and John were both incredibly helpful throughout our sale and purchase process. They kept us updated and informed, made themselves available when we needed to speak and worked incredibly hard under tight timescales to get our sale and purchase over the line. They were honest and transparent with us throughout and we are very grateful for all their hard work.

G · 28 August 2026

5/5

Trustpilot

A huge thanks to Toby and his team for…

A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.

Kate · 4 February 2026

Agent replied · 22 February 2026

Thank you so much, Kate, for taking the time to leave such a great rating. We truly appreciate your business and your support. Please don’t hesitate to reach out if there’s ever anything we can help with in the future.

5/5

Google

Winkworth recently helped me let my flat to a tenant and it was a pleasant experience overall. The whole process, from when I first contacted them to when the tenant moved in, took about 3 weeks and they were very efficient along the way. Hannah was especially helpful throughout the entire process. She always responded in good time whenever I reached out to her for help and provided me with the information I needed. Imogen and Rachael were also very helpful when it came to conducting the viewings, liaising with the independent contractors and keeping me updated about what had to be done next. I’m happy with the service they provided and would recommend them to anyone in search of an estate agent.

Ivan · 28 March 2025

Agent replied · 23 April 2025

Hi Ivan, Thank you so much for taking the time to write a review. It’s been a pleasure to work with you on renting out your property. We look forward to continuing working with you.

5/5

Trustpilot

Thanks Dan!

Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!

Aleah · 4 March 2026

Agent replied · 20 March 2026

Thank you for your lovely feedback, Aleah. We really appreciate you taking the time to share your experience with us. We’re delighted that Dan from the Stoke Newington office made such a great impression - they are a valued part of our team. We hope to have the pleasure of working with you again in the future.

5/5

Google

After carefully considering our options, we selected and have been working with Winkworths Pimlico for over a year now. While there are of course other strong contenders in the area, for us Winkworths represented the perfect balance of expertise, integrity and proactivity - and on top of that generally just being nice people to work with. Particularly want to thank: - Rob Oatley for his insights and guidance over the past year - Isabel Sunde for her expertise and patience in answering our many many questions! Overall the Winkworths team provide an excellent service - we highly recomend them

Aidan · 17 March 2026

Agent replied · 17 April 2026

Hi Aidan, Thank you for such a lovely review. We're so pleased to hear that Rob and Isabel have been able to support you so well over the past year. Thank you for your trust and recommendation, we look forward to continuing to work with you.

5/5

Google

I had an amazing experience with Winkworth Pimlico & Westminster Estate Agents. The team were professional, friendly, and incredibly responsive from start to finish. They listened carefully to what I needed, offered expert local market knowledge, and made the whole property process smooth and stress‑free. They went above and beyond, keeping everyone updated, answering questions quickly, and handling every detail with care and expertise. I highly recommend their services whether you’re buying, selling, letting, or renting

Md · 3 April 2026

Agent replied · 17 April 2026

Thank you for taking the time to leave a review. Please let us know if we can be of any further help at all.

1/5

Trustpilot

Avoid this agency if you value your…

Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.

Bettina · 24 May 2026

Agent replied · 22 September 2026

Dear Bettina, Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office. We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage. Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure. Kind regards,

5/5

Trustpilot

Fabian is great!

Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you

R · 7 May 2026

Agent replied · 23 May 2026

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future.

5/5

Google

The team at Winkworth Pimlico did a fantastic job from start to finish for my flat sale. Within 2 weeks i have received 2 offers (Thanks Kirk for the excellent viewings- you always had people through the door!). The sale process was a tricky one (leasehold building and semi demanding buyer) but the team at Winkworth saw the process through every step of the way, liaising between buyer, seller (me!), various solicitors and even Westminster Council directly. Thank you Rob & Kirk for all your hard work. Within 2 and a bit months, the sale was done and i moved out. Wouldnt hesitate to recommend the Pimlico team to anyone in the area!

L · 26 July 2024

Agent replied · 24 October 2024

Thank you for your kind review. It was a pleasure working with you to sell your property. Please let us know if we can be of any further help at all and we wish you all the best in your next property.

5/5

Trustpilot

Winkworth and Arrun…thank you

Winkworth were really helpful during my property search. Arrun Padda was especially responsive to support the search over a number of weeks across a wide area. Arrun was flexible with time, showed high quality property listings to me, and was prompt to help communication with landlords. This stood out to me all while he maintained a relatable yet professional manner and I really appreciated his work. If I’m searching for properties again I’d be reassured to have Arrun’s help at Winkworth.

Che · 8 September 2025

5/5

Google

Just wanted to let people know that Winkworth Pimilco but especially Imogen has been so fantastic in showing me my search for rental properties. Though did not this time find anything through them,Imogen has been a star and cannot recommend her more highly and there for me and listened to what i was looking for, not pushy but objective Proper old school service and in that cut throat world of lettings.A credit to your company

Nadir · 25 August 2024

Agent replied · 24 October 2024

Hi Nadir, Thank you so much for taking the time to write such a kind review. We wish you the best in your new property!

5/5

Google

We've recently completed on the purchase of a flat in Pimlico. Winkworth, and in particular Kirk Galley, were key to the success of completing without issue. Kirk kept a calm and constructive approach throughout the process and liaised professionally between his client, ourselves and the solicitors to deliver the outcome.

Robert · 9 July 2025

Agent replied · 25 July 2025

Hi Robert, Thank you for your lovely review and for sharing your experience. Kirk will be pleased to hear your feedback. Congratulations on your new home and please let us know if we can be of any further help at all.

5/5

Trustpilot

Amir Shafi is a star

Amir Shafi is a star! He is very quick in response and diligent. He is very good at finding out the needs of his clients and providing appropriate solutions. He is really reliable.

Masahiko · 23 December 2025

Agent replied · 23 May 2026

We're happy to see that you had a 5-Star experience at Winkworth Hendon. Thanks for sharing your feedback.

1/5

Trustpilot

NO ELECTRICITY FOR 3 DAYS

I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours.

Rainice · 12 December 2025

Agent replied · 23 December 2025

Good morning Rainice, At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance. Kind regards, Winkworth Client Relations

5/5

Trustpilot

Very positive experience

Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.

Anna · 2 December 2024

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

A great team to deal with

Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.

Mr · 7 September 2026

1/5

Trustpilot

Made me pay for postage

They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter

Lauren · 4 March 2026

Agent replied · 20 March 2026

At Winkworth we are always disappointed to receive a review such as yours, and we’re sorry to hear about your experience, Lauren. As all Winkworth offices are independently owned and operated, if you’re able to update your review with the details of the specific office you dealt with, we would be happy to look into your concerns further. Thank you in advance.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth Pimlico

How many reviews does Winkworth Pimlico have?

Winkworth's Westminster office has 1,012 reviews across two platforms: 128 on Google, 884 on Trustpilot (across the whole business).

What is Winkworth Pimlico's rating?

Winkworth Pimlico is rated 4.0 out of 5 across all 1,012 reviews, and 4.7 out of 5 on Google from 128 reviews.

Where is Winkworth's Westminster office?

Winkworth Pimlico, 31 Belgrave Road, Pimlico, SW1V 1RB, Westminster, SW1V 1RB.

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