Winkworth Pimlico reviews in Westminster

★★★★★ 5/5

Google

I had a great experience working with Ama throughout my rental journey. From the initial application right through to moving in, she was incredibly helpful, thorough, and consistently ensured that everything ran smoothly.

Stephanie · 10 May 2026

★★★★★ 5/5

Google

Winkworth has been managing my rental for years. Isabel handles tough conversations and was able to get me new offers with minimal vacancy. They work fast and efficiently to keep things moving smoothly. Very appreciative of her clear communications, listening to my concerns and working hard to keep the flat rented at all times.

Ashley · 15 November 2025

★★★★★ 1/5

Trustpilot

7monts no fixing roof leak

They never solving problems.... 0 respect to tenats they are just nice liars it's 7mothns raining into the room, they check it and said it's only raining inside when the rain is stronger, so I'm still using bowls for water for 7 months. Boiler is broken now they made a appointment and didn't come over. When My girlfriend called them they said you have been contacted and informed that we come on evening... Nobody called us. Now they made appointment after week, so you can live without heating.. olso they just coming to check not to fix it....

Darius · 29 March 2021

★★★★★ 5/5

Google

I dealt with Winkworth and I was lucky to have Kirk as an agent. He is very professional, helpful and knowledgeable. Thanks Kirk .

Isabella · 17 April 2025

★★★★★ 1/5

Trustpilot

Complete waste of time

Complete waste of time. Was trying to rent a flat through Winkworth and was hounded by the agent for an offer. Put the offer in and turned down other flats. Over a week later was told to go look elsewhere. Highly unprofessional and wouldn't use it recommend them for renters.

Blah · 10 August 2026

★★★★★ 5/5

Google

Our property purchase in Pimlico was managed by Joshua. At all stages of the process, we found Josh to be extremely professional, responsive and engaged. He went the extra mile in keeping all parties on track and getting the sale completed in the least achievable length of time. We would have no hesitation in working with Joshua and the greater agency on our future property sales / purchases.

Aaron · 10 October 2022

★★★★★ 5/5

Trustpilot

An excellent service all round!

An excellent service all round!Nadine Aucamp was wonderful all the way through the sales process of my property. She was especially excellent at keeping in touch with the buyer's and other solicitors down the chain so that I was kept properly informed of the progress of my case. To be honest, I found her a lot more helpful and clued up on what was going on than the solicitors themselves!

Marco · 14 July 2022

★★★★★ 1/5

Trustpilot

The A.I. Slop of Estate Agents

Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.

Malcolm · 27 May 2026

★★★★★ 5/5

Google

Really helpful throughout the process of finding a new flat and moving in - especially Imogen who was so helpful and lovely throughout.

Niamh · 17 April 2025

★★★★★ 1/5

Trustpilot

Worst service by a mile

Oh dear, I dont even know where to start. We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and we never received a response to our queries. When we moved in, we were then told that we had not specified in the contract, which items to get rid of (we specifically wrote in the contract: to be specified later, hence why we needed access to the flat prior to moving in). It was a hassle to get the woman to cooperate and she kept saying we hadn’t agreed on this (numerous emails/contract was not enough proof, but I doubt the lady had a law degree specialising in contract law or even just a functioning brain). Ah well!!! After several unpleasant calls, we finally managed to get approval of moving the items and have the larger items removed by a company. But boy oh boy that was a struggle. After having moved in properly a vast majority of the things listed in the contract hadn’t been fixed ie. Heating was broke, cabinets broken, extractor fan broken, windows dirty etc etc. And we even had to throw out 6 large boxes of CRAP, which the agency said was at our expense. Items included: old shoes, belts, broken kitchen units, bondage kit (WOOOOH.. What a surprise), filthy storage room with empty shoe boxes, broken fans, blood stained linen, dirty old pillows and blankets and numerous other fairly disgusting items. We have now asked quite a few times, when we can expect to have fans, toilet flush, extractor fan, broken cabinets, heating etc fixed and we are still awaiting a reply to this. It has been 7 business days since we moved in, so I do hope it gets sorted soon. All in all, TERRIBLE SERVICE!! I wouldn’t recommend.

Kat · 29 July 2020

★★★★★ 5/5

Trustpilot

Best estate agent rental experience ever!

After speaking to multiple different Estate agents it's much of the same from everyone but Winkworth were different. Immediately I was listened to and my requirements taken into consideration. I worked with Fabian to find the home I recently moved into. He excelled. I didn't have to drag myself around unsuitable properties and he was the right balance of informative and patient. I didn't feel like I was being pushed into anything nor was I bombarded with endless emails of properties that didn't suit my requirments. It was actually a pleasant experience!

Lee · 21 March 2024

★★★★★ 5/5

Trustpilot

Shaun Blackstock - Best Lettings Negotiator !!

My great experience with Winkworth was 100% thanks to Shaun Blackstock. He was experienced and knowledgeable about the area, was super informed about the property and answered all of our questions and more. Additionally, he was very personable and made our experience run very smoothly. Best Letting Negotiator I have had the pleasure of interacting with.

Alicia · 22 September 2023

★★★★★ 5/5

Google

I’ve worked with a few estate agents recently and Winkworths definitely has been the best- v professional, knowledgable and able to work quickly to secure me great tenants. Thanks so much Hannah for all your help!

Cathy · 10 October 2024

★★★★★ 1/5

Trustpilot

Utter waste of time and energy.

Utter waste of time and energy. Tried three times to book a valuation. First time yes will confirm. No confirmation. Called again two days later. held on for a few ,inutes then cut off. Tried again now its no the valuer will not be in on the day previously arranged.

Tina · 29 July 2026

★★★★★ 2/5

Trustpilot

I am very deeply disappointed!

We've been with the agency since 2017th. We've been having problems with the very old boiler since the end of 2018th and up until now we have had Engineers coming for that boiler around 20 times. We were promised a permanent solution, that never happened. Now we have been left without hot water for 2 weeks, starting 3rd. There were many apologies and promises over the last two weeks but no action upon. Not to say they are well aware we have a vulnerable child at home (how do you manage personal hygiene in times of pandemic with a heart diseased child at home?) AND we offered to help if Landlord doesn't want to invest in resolving the issue. Just a note: Landlord is local home owner and is not paying mortgage on the property we rent, the house used to belong to grand parents.Although there are some very kind people working in the company the company on overall isn't what it should be.I am very deeply disappointed!One upset mum xx

Silviya · 4 May 2020

★★★★★ 5/5

Trustpilot

Great rental experience with Winkworth…

Great rental experience with Winkworth Kensal Rise. The team are very personable and knowledgeable, and Fabian went above and beyond to make what would normally be a stressful experience very seamless. Thank you !

Yasser · 14 November 2025

★★★★★ 5/5

Google

Kirk is not only very knowledgeable about the property industry, he is also personable, very efficient, experienced and really listens to what the client is looking for.

Cathy · 8 February 2025

★★★★★ 5/5

Google

My experience renting through Winkworth Pimlico was excellent and smooth. Imogen was a great help with the whole process from viewings to referencing to move in. Could not recommend her and her team any more!

James · 10 October 2024

★★★★★ 5/5

Google

After contacting Winkworth to assist with renting out my flat it took them just 2 working days to value, photograph, advertise, and receive offers. A fantastic service and team! Big thanks to Hannah for her professionalism and touch of friendliness to make the process as easy as possible. 10/10.

Chris · 28 January 2024

★★★★★ 5/5

Trustpilot

Great team

Everyone that I dealt with at Winkworth was personable, professional and dedicated to service. I was impressed with the dedication of the agent who showed me properties (Fabian Bachelor) He supported me in finding my new home.

Pauline · 28 February 2026

★★★★★ 5/5

Trustpilot

Excellent service from Thomas!

I recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!

Kp · 6 December 2022

★★★★★ 5/5

Google

Five stars are not enough for the fabulous service that I receive from Rob and Isabel and not forgetting the fabulous team too!

Marion · 10 June 2026

★★★★★ 5/5

Google

Simon, Josh and the team at Winkworth Pimlico have been amazing in the sale of our property. There were unexpected complications which they managed extremely well, and did everything they could to help things to move in our favour. We have previously had difficulties with a different, neighbouring estate agent and could not be happier that we chose Winkworth for this sale. Thank you!

Philippa · 25 October 2022

★★★★★ 5/5

Google

Been looking for a new flat for my partner and I, and Winkworth Pimlico & Westminster don't only have the best properties, but also the most professional, efficient and lovely staff. Special thanks to Woody and Neha's ability to respond very quickly to all your queries until the very last minute, we managed to secure a tenancy very quickly and we really could not ask for more. Highly recommended for prospect tenants and will definitely recommend to my peers!

Yasmin · 26 October 2019