Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI had a very disappointing experience…
I had a very disappointing experience with this agency. Communication was poor, and it felt like my concerns were constantly ignored. Promises were made but not followed through, and I often had to chase for updates that should have been provided proactively. Overall, I felt undervalued as a client and would not recommend them to anyone looking for reliable or professional service.
Husna · 20 November 2025
★★★★★ 5/5
GoogleI recently rented a property through Newingtons in the heart of London, and my experience was absolutely amazing. Everyone was welcoming and professional, especially Max and Sana.
I would like to especially thank Sana she is such a sweetheart and a lovely person! The way she guided me and handled the entire process was outstanding. On top of that, the property itself is excellent it’s the kind of place where I feel I could happily spend my whole life.
Communication was exceptional throughout the process. They kept me informed every step of the way and were always quick to respond to any questions I had.
I also highly appreciate Max for all his help and support during the process.
I highly recommend Newingtons. Keep up the great work!
Shoaib · 2 May 2025
★★★★★ 5/5
GoogleExcellent service from day one. Both Clement Meguele and Sanam Mohammed have been extremely helpful, always available on the phone, answering all of our questions, and providing all the information we requested in a highly diligent manner. They made us feel very comfortable throughout the rental process and beyond. We hope to keep on dealing with both throughout my daughter’s tenure as they’re outstanding agents. Thank you Clement and Sanam in Newington London estate!!.
Anthony · 26 March 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a wonderful 5* review. Sanam & Clement will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team
★★★★★ 5/5
GoogleGot the number of Mr. Rupert Porpora from a trusted friend during July, 2023 which is a very busy time with students coming in from everywhere. He must’ve been in incredible demand because it took me a couple of weeks of persistently calling him before he replied over a text. I sent him my requirements over whatsapp (marylebone, 1 bed, higher floor, one of the premium buildings like Rossmore, Dorsey etc). He texted me after 3-4 days on a Thursday at 9 am with a beautiful 650 sq feet 1 bed on the 4th floor at Dorset house. I knew he wouldn’t have any trouble letting this flat so I acted fast, filled out an offer form and paid the holding deposit by 10 am! It was a pleasure working with such a professional agent in such a tricky market. As luck would have it, my offer was accepted the following Monday!
Thank you Rupert. In a market, where tenants are getting cheated all around London, Newington’s reputation and professionalism are very refreshing.
Other than Rupert, Max and Ria who helped me with all the legwork and paperwork are also a delight to work with. Highly highly recommend to go through them! They are honest, hardworking and most importantly not money oriented in a money crazed market! Kudos to the whole team!
Saleel · 23 October 2023
Agent replied · 22 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleOur experience house hunting with Max as our agent was absolutely wonderful. He made the entire process seamless, time-efficient, and stress-free. Max was genuine, attentive, and truly understood our requirements - recommending properties that were exactly in line with what we were looking for. We were able to find and secure a lovely home in a great location within just a few hours. Wishing him all the very best!
Sameeha · 9 August 2025
★★★★★ 5/5
GoogleMy husband and I had an excellent experience with Newington Estate Agency. Our agent, Fabiana, was fantastic from start to finish. She was attentive, accommodating, and always friendly and professional. She made the start of our tenancy smooth and stress-free, and she also took the time to provide us with lots of useful information about the flat and the local area. We really appreciated her support and couldn't recommend both Newington Estate Agency and Fabiana more highly.
Christina · 10 July 2026
★★★★★ 5/5
GoogleAdam has been a fantastic help in my search for a new apartment. He's been consistently proactive in finding and showing me options that perfectly match what I'm looking for. His dedication and attention to detail have made the process much easier and enjoyable. I appreciate his professionalism and responsiveness, making me feel confident that I'll find the right place with his help.
Ismail · 23 August 2024
Agent replied · 22 October 2024
Dear Ismail, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBest Real Estate Agents ever! Max helped me find a perfect flat. Really helped me with the process. Also were helpful with the problems I had, solved everything super fast. Can't recommend enough.
Ali · 10 June 2026
★★★★★ 5/5
TrustpilotWell done to Newington’s letting team…
Well done to Newington’s letting team in Marylebone. I decided to choose Newingtons after carefully considering number of other estate agents. They had been very supportive and informative throughout the letting process's. Their charges were the lowest and the customer service was excellent. Special thanks to Ria, Max and Clement
and the team. They had kept me informed of the progress throughout the lettings process. Keep up the good work.
I will definitely use Newington's again. They deserve 5 stars 🌟.
Bassam · 20 March 2025
★★★★★ 5/5
GoogleWe had a fantastic experience working with Clement at Newington Real Estate. From the start he took the time to understand exactly what we were looking for, and every property he showed us matched our needs. He shared videos of the multiple options beforehand so we could shortlist and keep our viewings targeted, which saved us so much time. He was professional throughout and always happy to clear up any doubts we had. Highly recommend.
Avinaash · 10 July 2026
★★★★★ 5/5
GoogleRia and the team at the Marylebone branch managed to rent our property within 1 week of listing off market. I have enjoyed working with them so far and was impressed with the quality of clients they had. It makes the whole process of renting so much less stressful when you have an agent who knows their stuff, are super professional and easy to work with. Thanks Team Marylebone!
Kaiss · 26 March 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a wonderful 5* review. Ria will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful, friendly and considerate staff!! Sanam was truly exceptional. My backpack and keys were stolen in Brussels North station on my way back to London just before Christmas. Sanam offered great help when I was in despair. I'm extremely thankful to her. If not her efficiency and kindness, I wouldn't have been able to return home before the end of the Christmas and New Year holidays.
Yusheng · 26 January 2024
Agent replied · 22 October 2024
Thank you Yusheng for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAdam was a pleasure to work with. He is an excellent sales person who listened to all our needs and concerns and accommodated everything we needed and went above and beyond. We are extremely happy with the apartment we got and how easy he made the procedure compared to others. Thank you so much!
Joe · 23 August 2024
Agent replied · 22 October 2024
Dear Joe, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations T
★★★★★ 5/5
GoogleThe whole Newington Team has been a pleasure to work with for the last year and and half! They are personable, easy to get in contact with, and very helpful! Clement was incredibly helpful with securing me a flat initially, and Sanam and Ria have been so helpful managing the lease and any issues or changes that arose. Thank you Newington for all of your help!
Sophie · 27 December 2023
Agent replied · 22 October 2024
Thank you Sophie for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAdam was very on the bull with our property search me and the family been searching for a while but when we came to Newingtons and Adam took our search on found us a place within a week as needed to move fast very quick no complaints at all 5 star! 🌟 …
Mo · 23 August 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a wonderful 5* review. Adam will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team
★★★★★ 5/5
GoogleAdam was incredible very efficient and found me an incredible place with everything that I was looking for and also arranged viewings for me on the weekend which is very rare to find in this sector. I would highly suggest this estate agents if you’re looking to rent a property in the future.
Stephanie · 23 August 2024
Agent replied · 22 October 2024
Dear Stephanie, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations Team
★★★★★ 5/5
Googlehad an excellent experience with Newington Estate Agents from start to finish. The team were professional, responsive, and genuinely committed to achieving the best outcome for me. Their knowledge of the local market was clear, and they handled every stage of the process with efficiency and transparency.
Communication was outstanding throughout I was kept fully informed, and any questions were dealt with promptly and clearly. What really stood out was their proactive approach and attention to detail, which made what can often be a stressful process feel smooth and well-managed.
I would highly recommend Newington Estate Agents to anyone looking for a reliable, knowledgeable, and results-driven agency. A first-class service all round.
Amir · 10 March 2026
★★★★★ 5/5
GoogleI have had an excellent experience with Newington over the past three years. The team is always ready to solve any issues and they can be counted upon to find the perfect property. Special thanks to Sanam for making the whole process as stress free and smooth for me as possible!
Stella · 24 July 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a wonderful 5* review. Sanam will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team
★★★★★ 5/5
GoogleAdam was excellent me and my wife was trying to get house in Marylebone to rent and he found the perfect right house for us everything was good price too I am really pleased with how we was treated and shown everything thank you so much!
Andre · 23 August 2024
Agent replied · 22 October 2024
Dear Andre, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Mark, Customer Relations Team
★★★★★ 5/5
GoogleHad an excellent experience with Newington. Specifically, Max was our the agent that helped us secure our flat - very straightforward and helpful, doesn't do any price wars or anything like that, super honest and down-to-earth. Definitely recommend Max from teh agency. Will update my review as I go along with my tenancy and see how the support by Newington progresses.
Mesrop · 23 October 2023
Agent replied · 22 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe cannot recommend Newingtons highly enough. The whole team is driven, friendly and highly professional - and most importantly, they get results. If you can, work with Max - he brought such energy, focus and strategic thinking to the task of finding the right renters for our home. While multiple other estate agents had very little luck and lots of excuses, Max got the job done professionally and in record time.
Billy · 1 December 2024
★★★★★ 5/5
TrustpilotMatthew was a massive help for me and…
Matthew was a massive help for me and my partner when looking for a flat, he even came for a viewing on the weekend for us. Amazing team and agency!
Ddollar · 17 February 2026
★★★★★ 5/5
GoogleMax is an amazing agent! His communication is top notch and he’s really looking out for his tenants. Throughout the signing process Ria has also been amazing with all the documents etc! Newington is definitely the most organized and responsive of all the agents we contacted
Eliza · 24 July 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a wonderful 5* review. Max will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team
★★★★★ 5/5
GoogleAdam was so helpful and communicative - showed me a lot of flats within my requirements and really kept me updated through the process once I put an offer on one! The whole office was so helpful and walked me through the process.
Sophie · 23 August 2024
Agent replied · 22 October 2024
Dear Sophie, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations T
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.