Trusted Agent profile · Westminster
★★★★★
2,060 reviews across 2 platforms
41-47 Barrow Hill Road, London, NW8 7AH, Westminster, NW8 7AH
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 41-47 Barrow Hill Road, is rated 4.4 out of 5 across 2,060 reviews on two platforms, including 236 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotFlat purchase with KFH
We recently bought a flat with KFH Earlsfield through Natalia Wijata, and had a great experience with the whole agency. Natalia took us around 13 properties, all of which were were exactly what we asked for, and through the purchase process was extremely proactive to ensure all enquiries were resolved. We are very happy with Natalia and KFH, thank you for everything!
4/5
TrustpilotQuick sale
Quick sale, straightforward. However I was put under pressure to reduce price within only a few weeks of property going on the market which I did not think was necessary. Also the estate agent was a bit too involved in the sale process. He was always polite and trying to move things on but a few more emails than necessary.
5/5
TrustpilotVery responsive accounts team
Very responsive accounts team. Quick to revert. Very cooperative and professional
4/5
TrustpilotPersistent and hard working
KFH generated a large number of viewings of my property and kept me well informed throughout the process. They were persistent and hard working. My only criticism relates to later in the process (once the offer had been accepted) when I was subjected to a large volume of communication which was not always up to date and often should have been directed to lawyers,
5/5
Trustpilotextremely good service and expert advice
We were extremely happy with all the mortgage advice given to us by Sawan and Sharon. They were patient and indwith us, but extremely prompt and timely whenever we needed anything. Their advice was very thorough and expert and we felt in really safe hands. Highly recommend both. Thank you.
5/5
TrustpilotExcellent service and support
Stephen at East Dulwich had a good understanding of the property we were looking for, and didn’t waste our time suggesting houses we weren’t going to like, or be out of budget.He was always accessible and easy to contact, providing support and updates throughout the purchase process.Post sale he went above and beyond the call of duty, helping us resolve problems that are probably inevitable with a new build.
5/5
TrustpilotVery professional
Very professional. Smooth experience altogether. I've been with KFH for a few years now as a landlord - with several properties - and I am happy to say that the level of service has been consistently good throughout. I would highly recommend KFH to anyone.
5/5
TrustpilotVery good communication and support…
Very good communication and support throughout the process of the sale.
1/5
TrustpilotThe worst building management company
This company has the be the worst building management company. last year they left 10 apartments without heating and hot water for 3 months. They never reply to enquiry or emails, even the CEO Mr Watts can’t be bothered to reply. today the whole building 70+ apartments have no water at all.. again no one at KFH are replying to emails.
5/5
GoogleI have had an excellent experience with KFH at St John's Wood. From the start I was quite confident they would help but they have exceeded my expectations. With Annabel's drive, focus and professionalism we finally sold a property left to us by a family member. The COVID pandemic happened, however Annabel always provided updates and at times worked beyond office hours. She provided updates regarding interest, potential buyers and negotiations with the buyers solicitors. She was excellent and will go to her again in future when I am interested in purchasing a property. MichaelPositiveProfessionalism
5/5
TrustpilotKFH West Hampstead- Best Estate Agent in the area.
I recently purchased a flat using the KFH West Hampstead Branch and I was extremely happy with the whole process. The team was very helpful and professional. I also would like to remark that, comparing with the rest of the local Estate Agents, KFH had by far the best properties on their portafolio. I consequently put the flat in the rental market using again KFH, this time the letting team. I was amazed that the same day I received the keys for the flat, the team had already found a tenant. And even a tenant ready to pay above the asking price. Well done KFH West Hampstead. Many thanks for all your help.
5/5
TrustpilotA dream sale
Joel from the KFH Balham branch has been nothing but phenomenal throughout the process of selling our house. From finding a buyer quickly (within 48 hours) to supporting us through a number of bumps within our chain. He has been nothing but professional and caring and we can’t thank him enough.
5/5
TrustpilotThe team is very professional and…
The team is very professional and friendly. Have made the experience much easier!
5/5
TrustpilotKFH has been our letting agent for over…
KFH has been our letting agent for over 10 years and has never failed us in delivering excellent service! They also keep us up to date if the tenant contract is expiring and they just cover everything! Having them has been stress free and will 100% recommend them!!
5/5
TrustpilotAbbeville Road KFH
The agents in the Abvevilke Road branch are detail orientated and very responsive to any questions a buyer may have. All the agents in this branch went above and beyond to make my buying experience positive and enjoyable
2/5
TrustpilotFirst time purchaser
We recently purchased a flat through this agency, and while the sale did go through, the overall experience left much to be desired.
5/5
TrustpilotGreat team
Great team! Professional and efficient. Helped facilitate a difficult property sale. Special thanks to Anthony Finn and Gabriel Ajakaiye.
5/5
TrustpilotGood experience with KFH
I used KFH as my mortgage broker, working with Pardeep Chahal throughout. He was consistently available, able to explain all the requirements and options in plain English, and helped make this part of the home-buying process really straightforward. I'd happily work with him again.
5/5
TrustpilotI bought my first flat with KFH
I bought my first flat with KFH. All the team was quite helpful in every step, I also used the mortgage advisor service and worked with the solicitor that they had connections. Happy that the process was completed in 2.5 months.
5/5
TrustpilotGreat customer service and very…
Great customer service and very professional
5/5
TrustpilotExcellent service of Jade Nash KFH @ Lee
I can’t speak highly enough of Jade Nash as our Lettings agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people, very supportive and has a knack for matching the tenant with the owner…. making it the perfect fit for your home. Thank you and highly recommend.
1/5
TrustpilotSTAY WELL CLEAR OF EAST DULWICH BRANCH
I am renting a property through the East Dulwich branch. We were told we would have access to the large communal garden at the front and after three months they haven't given us a key. The communal garden is actually being managed by another company who claim KFH 'keep doing this'. They don't really don't care so we're taking legal action.
5/5
TrustpilotI was diagnosed with cancer during the…
I was diagnosed with cancer during the sale of my property. Although my original buyer pulled out within days they found a new buyer who proceeded with the sale at the original price. I would not hesitate in recommending them to anyone who wishes to sell their property or rent their property out. I was really touched by the kindness of all the staff.
5/5
TrustpilotTop-notch in Muswell Hill
As a small-time landlord, I've had occasion to deal with several estate agencies. KFH's Muswell Hill letting team, Danica, Kam and Stephanie, are my favourite: flexible enough to cope with unexpected concerns; brave enough to push back against unreasonable demands; and, above all, honourable enough to stand by the agreements they make. In addition, they come with a bonus: a nice sense of humour.
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