Trusted Agent profile · Westminster
★★★★★
1,999 reviews across 2 platforms
41-47 Barrow Hill Road, London, NW8 7AH, Westminster, NW8 7AH
Kinleigh Folkard & Hayward's office in Westminster, at 41-47 Barrow Hill Road, is rated 4.4 out of 5 across 1,999 reviews on two platforms, including 236 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotExceptional Support and Great Results
I had an excellent experience with KFH Mortgage Advisors. Diego Guerra and Heather Jones were incredibly supportive throughout the entire process. They took the time to understand my situation and went above and beyond to find the best deal available. Their professionalism, clear communication, and dedication made everything much easier and stress-free. I highly recommend their services.
5/5
TrustpilotAmazing and personalised service from KFH Financial Services
I had the absolute pleasure of working with Lucas to get my mortgage application submitted. He was very attentive, helpful, thoughtful and thorough throughout the whole process. I felt like i could trust him wholeheartedly and he definitely put my mind at ease after having a recent bad experience with another broker at another company. He took the time to explain and go through all the documents with me, as opposed to just leaving me to my own devices, which as a first time buyer i really appreciated. Cannot recommend Lucas enough!!!
5/5
TrustpilotThank you Med
We cannot recommend Med Moroglu highly enough as a mortgage advisor. From start to finish, he was nothing short of incredible in guiding us through the process of purchasing our first flat in London. Med’s expertise, patience, and professionalism turned what could have been an overwhelming experience into a smooth and manageable one.He went above and beyond to ensure we understood every step of the process, always taking the time to answer our questions in detail and with kindness. Med was proactive, efficient, and incredibly supportive, often anticipating our needs before we even voiced them.Thanks to his dedication and hard work, we felt confident and reassured at every stage of the journey. Quite honestly, we could not have navigated this process without him. If you’re looking for someone who is not only knowledgeable but genuinely cares about his clients, Med is the person you need.Thank you, Med, for everything!
5/5
GoogleI had the pleasure of dealing with Sunny Barhey from KFH St John’s Wood, who made my entire purchase seamless and stress-free as could be. This transaction in particular was not the smoothest to say the least but Sunny was extremely knowledgeable and ensured that any problems that arose were dealt with quickly and efficiently. Sunny went above and beyond, keeping me updated and answered all my questions promptly. He is by far one of the best estate agents I have worked with in Central London and I would highly recommend Sunny if you were looking to purchase or sell a property in St John’s Wood.
5/5
TrustpilotExcellent Service by Andree
My Experience is great because of the one person who always provides an excellent services, my manager Andree, she has maintained an excellent services over the last couple of years.
5/5
TrustpilotHouse Sale
I needed to sell my elderly mother's house in order to pay her care home fees. I chose KFH Wimbledon as they have a strong presence in the area. I was extremely happy with the service I received. From the start and throughout the process all the information and advice I received from Vinay, Linda and Branch Manager, Jimmy was clear and straightforward. Phone calls and emails were answered swiftly. I was lucky that neither I nor the purchasers were in a chain, which meant that the sale went through in less than three months. I would definitely recommend KFH Wimbledon.
5/5
TrustpilotGreat experience with KFH financial services
We had a great experience working with Sawan, Sharon, and Katarina! Katarina was patient and took the time to explain the different products to us. We then had a seamless transfer to Sawan due to our timelines and we were able to pick up exactly where we left off. Sawan quickly made time for us at a busy period and was instrumental in finding the right product to suit our needs. We really appreciated the honest and helpful advice he provided us, and the thoughtful questions he asked to ensure that we were considering everything. Sawan and Sharon were proactive and were always available to help us throughout the whole process - thanks a lot!
5/5
TrustpilotOutstanding Service at KFH Canada Water…
Outstanding Service at KFH Canada Water (London)! Made all the difference when looking and buying a property!I would like to extend my heartfelt thanks to Marcus and Nina at KFH Canada Water for their exceptional support throughout my property purchase journey. Their professionalism and dedication truly stood out.At times, the process felt like a "touch and go", but their impeccable coordination ensured everything stayed on track. They also offered genuine advice that made the process much easier and more manageable. Their ability to manage the complexities of the sale with ease and efficiency made a significant difference, and I couldn't be happier with the outcome.I am extremely satisfied with their service and would not hesitate to recommend KFH Canada Water to anyone looking to buy or sell a property. Thank you for making this milestone a smooth and successful experience!
5/5
TrustpilotI cannot recommend the Ealing branch of…
I cannot recommend the Ealing branch of Kinleigh Folkard & Hayward highly enough! Martin and Chris were so helpful. The sale was complicated, as it was the result of a sudden death in my family. I do not live in London, but that didn’t matter. They were in touch on a regular basis and we were selling the flat during the cost of living crisis, which made things really difficult. Martin and Chris are an example of how all estate agents should be and proof that not all estate agents are untrustworthy. Thank you.
5/5
TrustpilotKFH Streatham
The service from start to finish from KFH Streatham was amazing. My initial meeting was with Tom, who was reassuring, honest and professional. Which was welcomed after not having the best experience with another estate agent. Tom was supportive and it’s evident he knows what he’s doing and is able to offer realistic advice to sell your property. Special thanks and shout out to Caitlin who sold my property, and progressed the sale through to exchange and completion. She was honestly incredible throughout the whole process, which ended up being a little longer than expected. She is extremely driven and personable, and makes you feel looked after. Throughout the whole process, she communicated effectively, was supportive, direct, and kept everything moving! Buying and selling can be stressful but the team at KFH not only made the whole thing a lot easier, but are also really nice to deal with, and i’m extremely grateful to them. So, if you’re looking for a Streatham based agency, I highly recommend.
5/5
TrustpilotGreat service, highly recommend
I sold my apartment through KFH. It was a really positive experience. I had tenants in the apartment and they worked with them for viewings taking a lot of the stress out of it. Throughout the process, Jayden Salih, our agent was fantastic, he was very good at proactively engaging and where we weren’t getting responses from the buyer’s solicitor he followed up with the buyer to minimise delays. Massive thank you to Jayden for taking a lot of the stress out of the process. Really recommend.
5/5
GoogleFrom the minute Jack picked the phone up, things went in such smooth and trouble free manor. Jack understood exactly what I was hoping to achieve in renting my flat out . He was professional, honest & swift in securing a tenant in less than a day day It was real pleasure to work with Jack I highly recommend Jack and the very well managed office of KFH St John’s Wood to anyone looking to rent their property out.
5/5
TrustpilotGreat service from Sawan Shah
We had an excellent experience with Sawan Shah as our mortgage broker. They were incredibly helpful from start to finish, always responsive to emails and calls, and kept us in the loop throughout the entire process. Sawan made sure we understood each step, explained all our options, and ultimately found us a fantastic deal that suited our needs perfectly. We felt well-supported and confident thanks to their expertise and dedication. Highly recommend Sawan for anyone looking for a knowledgeable, reliable, and efficient mortgage broker!
5/5
GoogleI’ve had an exceptional experience with KFH who have made the entire process seamless and stress-free. Sunny in particular has incredible market knowledge, attention to detail, and maintained a very patient, genuine and honest approach throughout. He really took the time to understand my needs, provided valuable insights, and matched me with perfect properties and at the right price. Sunny went above and beyond, keeping me updated and answered all my questions promptly. I will definitely be working with Sunny again. Highly recommended!
5/5
GoogleWe recently purchased a flat with the help of Sunny Barhey from KFH, and as the experience was very positive, we’d like to recommend him. Sunny developed a great working relationship with us, listened closely to our needs, and ultimately helped us find a unique off-market property that we love. He stayed in regular contact, keeping us updated and available for any questions or expert advice we needed along the way. Sunny also introduced us to a solicitor, simplifying the legal side of things, and he and the KFH team were instrumental in mediating with the seller when necessary. Working with Sunny was a pleasure, and his personable approach made the process much smoother and more comfortable. We’d recommend Sunny Barhey and KFH to anyone looking for reliable, friendly assistance in finding a property.
1/5
TrustpilotDishonest Staff
We were lied to by a member of staff who told us that the solicitor she recommended was working on all of the new build properties in the development we were buying in. Using a recommended solicitor results in income for KFH. The solicitor was not instructed on any of the properties in the development. When we raised this the member of staff she was defensive and unprofessional. Despite raising a complaint the issue of them profiting from us using the recommended solicitor was avoided. We’ve been told that she didn’t intentionally mislead us. She either told a blatant lie or didn’t fact check the advice she gave. Either is a major concern and we believe that it was a lie. It’s a shame that our experience with this one person was so bad, as on the whole, considering that you’re dealing with estate agents Finan didn’t do too bad a job.
1/5
TrustpilotKFH Block Management incompetence
KFH Block Management:We are a block of 18 flats (in KT8) and we were mis-managed by KFH for many years. The start of the change came when we established our own Residents Association in late 2019. This enabled us to really understand where and how our Service Charge funds were being spent. And we found it was not being spent well. In the first 6 months of exercising our rights to inspect the accounts (and the decisions that under-pinned those accounts): we saved almost £12k; a significant proportion of our total Service Charge funds of c£53k pa.Upon further investigation we found clear negligence and incompetence. Firstly, two cleaning contractors had been awarded contracts containing the exact same scope of work. This had been the case for 6 years. Secondly, over £11k was spent without the mandatory Section 20 consultation taking place; and if the the Leaseholders had been consulted these works would not have gone ahead. These issues were escalated within KFH but even after conversation with the Managing Director of the Block Management division no liability was accepted on behalf of KFH for either of these issues. Fortunately the First Tier Tribunal found differently and a liability of around £23k was found in favour of us, the Leaseholders. KFH were then immediately dismissed by the Landlord and we selected the replacement Managing Agent.My advice re KFH: if you are a relatively small block, they are completely unable to deal with you in a fair way; eg you will get their preferred contractors. That is for their benefit, not yours. We have proven that contractors who are local to us can deliver (equal or better) service much more economically than anybody KFH selects. So: if you are a small block: stay away from KFH. If you are larger, I cannot comment. I leave that to you to investigate and make your own decision
5/5
Trustpilot“I am absolutely delighted to recommend…
“I am absolutely delighted to recommend Kinleigh Folkard & Hayward Chiswick Estate Agents to anyone who requires their services. Having previously worked with many other Estate Agents in my location over a number of years I can honestly say the team at KFH in Chiswick were beyond First Class, Liam, Craig, Charlotte and team always exuded professional excellence when dealing with me, but most importantly they were always kind, considerate and understanding throughout my journey with them, they basically held my hand and guided me through the whole process, for which I will always be grateful to them. I cannot recommend Kinleigh Folkard & Hayward in Chiswick highly enough, I would always use them again.”
4/5
TrustpilotFirst time using KFH
First time using an agent to let out our property and KFH secured a tenant within 1 week.Initially they claimed they have asked 200 people on their books and felt the asking price was high. We stuck with it as we felt we just need the right people. Fortunately Edmund found us the perfect tenant after the first (and only) viewing. There were some minor issues with the listing details, we felt some staff did not have the attention to detail but they were quick to rectify. We were particularly pleased with Edmund, he was professional, responsive and had a can do attitude. Thank you for your help.
1/5
TrustpilotAvoid KFH crooks at all costs
They stole my holding deposit and blamed it on failed Goodlord referencing. When I ask for my money back, they say speak to goodlord. when I speak to goodlord, they say speak to KFH. It is KFH who took the holding deposit so they should give it back. They are crooks operating in the London Area for preoprty letting
5/5
TrustpilotAbsolutely fantastic experience with…
Absolutely fantastic experience with KFH after the have taken over management of our property. In particular Nick (property manager) who has been brilliant and professional throughout all correspondence
5/5
TrustpilotBest mortgage consultant: Sawan Shah
We were lucky enough to work with Sawan as our mortgage broker in Muswell Hill, who was fantastic throughout the whole process. As first-time buyers, we had a lot to learn but Sawan was so helpful, informative, and patient while negotiating highly competitive deals for us. He was also so friendly, which made things even better, and always happy to hop on the phone if needed for any last-minute questions. I’d highly recommend Sawan to anyone looking for a trusted mortgage advisor. Big thanks to Sharon as well for being so proactive managing everything after we received our mortgage offer, keeping all timelines on track.
5/5
TrustpilotSawan Shah mortgage advisor Muswell Hill
Our house purchase would not have been possible without the invaluable advice and assistance from our mortgage advisor, Sawan Shah. We were first time buyers and at every step of the process he was incredibly helpful and patient, always only a phone call away if we ever needed him. I would highly recommend Sawan to anyone looking for a mortgage advisor.I should also mention Sharon and Ravi, who were also very helpful throughout the entire process, with chasing up solicitors and helping us find the best insurance.
5/5
TrustpilotPardeep Chahal excellent Mortgage Consultant
I recently had the pleasure of working with Pardeep Chahal as my mortgage consultant, and I cannot recommend him highly enough! From our very first meeting, he made the entire process feel seamless and stress-free. One of the standout qualities of Pardeep is his availability. No matter the time of day, he was always just a phone call or text away, ready to answer any questions we had. Throughout the process, Pardeep was professional, knowledgeable, and genuinely invested in finding the best mortgage solution for us. He took the time to explain every step clearly, ensuring we felt confident in our decisions. If you’re looking for a dedicated and responsive mortgage broker, look no further than Pardeep. He truly goes above and beyond for his clients, and I’m so grateful for his guidance and support!
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