Trusted Agent profile · Westminster
★★★★★
2,055 reviews across 2 platforms
41-47 Barrow Hill Road, London, NW8 7AH, Westminster, NW8 7AH
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 41-47 Barrow Hill Road, is rated 4.4 out of 5 across 2,055 reviews on two platforms, including 236 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotKFH Property Management
My property manager is Vyara Panayotova - she is very helpful, and ensures that all issues are resolved promptly and successfully. We are very happy with KFH and would recommend both Vyara and the agency as a whole :)
5/5
GoogleI had the pleasure of Monica Nicastro helping me find a flat in St John’s Wood - she was incredibly professional, helpful and attentive. She’s an absolute asset to the team, I would highly recommend her to anyone and will be seeking her assistance in the future!
Thank you for your kind words, Danielle. We are thrilled to hear that Monica Nicastro provided you with such professional and attentive service. We look forward to supporting you again in the future!
5/5
TrustpilotShout out for Lisa!
Mum's house sale became rather protracted as it became a matter of probate. Lisa has to be complimented for her patience and help throughout the process. She was very helpful from start to finish and nothing seemed too much trouble. Lisa kept me advised every step of the way and made a stressful time much easier to live through,
5/5
TrustpilotKandice was a very professional and…
Kandice was a very professional and great tour guide through the property i viewed , she had great knowledge of the property and answered all questions I threw at her without hesitation, I couldn’t have asked for a better guide , just waiting to hear back from the landlord now , Thankyou Kandice for all of your help hope you see this , Thankyou !!!!
4/5
TrustpilotI wanted to put my flat on rent .As…
I wanted to put my flat on rent .As soon as I got in touch with KFH Danica was in touch and gave honest opinion about the flat.Straight away flat was on web site and advised us what to do to put property in rental market.She was always there when ever I gave ring to her and was very helpful.
5/5
GoogleElena helped us find our new flat, she was great at answering all of our questions and went out of her way to help when we moved into the property.
Thank you, Zoe, for your review. We are thrilled to hear that Elena provided you with great support and answered all your questions during your move. We look forward to welcoming you back in the future.
5/5
TrustpilotFantastic friendly service!
We had a great experience when buying our house through KFH. The whole team at Crouch End branch were friendly and helpful. The online portal to submit our offer was straightforward and a clear process. A special thanks to Harry who worked closely with me throughout our purchase. He was knowledgable, friendly and helped move things forward. From offer to completion in 4 weeks! I would have no hesitation to use or recommend KFH :)
5/5
GoogleI recently bought a flat with Sunny at KFH and had a great experience. He was professional and knowledgeable about the local market, which made the process easier. Sunny was always available to answer my questions. I recommend him for anyone looking to buy or sell a property.
5/5
TrustpilotBig thanks to Lucas Matta for all his…
Big thanks to Lucas Matta for all his hard work on securing my mortgage for me. As a first time buyer, the process was unfamiliar and a little nerve wrecking but Lucas explained everything clearly and concisely in an easy to understand manner. Outstanding expertise and support throughout the process - 5 stars
5/5
TrustpilotGreatly Impressed by their excellent Service
We were so impressed by the service provided by the Southgate Branch branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted by the whole process was. Sebastian and Emanuele were especially brilliant during my occasional wobbles. Excellent.
5/5
TrustpilotVery impressive company
My wife and I have been very impressed by the staff at the KFH branch in Wimbledon Hill Road, Wimbledon. We wanted to rent out our two bedroom flat and they were able to come up with several suitable candidates almost immediately, with very encouraging proposed rents. Both the front room and backroom staff kept us informed all the time as to developments and the whole operation went smoothly. The KFH Portal is particularly useful.
5/5
GoogleBobby Jay is such a professional and accommodating agent. He gave us wonderful advice. As International future tenants, he was very flexible and comprehensive over our time difference. Thank you for taking such good care of us during the viewings, wonderful experience, would really recommend Bobby Jay and KFH for your agent and agency.
5/5
TrustpilotGreat first time buying experience!
I had such a pleasant experience buying my first property with KFH, from the first viewings to the day I picked up the keys. They really listened to what kind of properties I was interested in and ensured I wasn’t wasting time on viewings that didn’t meet my requirements. Big shoutout to Callum in the Streatham branch - thank you for making this experience easy, straight forward and quick. I will definitely use there services again!
5/5
TrustpilotWe were so impressed by the service…
We were so impressed by the service provided by the Kennington branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted in how trouble-free the process was. Paul and Abigail were especially brilliant during my occasional wobbles. Excellent.
5/5
TrustpilotGreat experience with KFH
We can't thank Sebastian and his team enough for the excellent service we received from Kinleigh, Southgate throughout our house sale/purchase. Totally supportive and professional. Sebastian was magnificent. He kept us updated throughout the process and did the solicitors job too while keeping everything on track. This is customer service of the highest level. I would highly recommend KFH
5/5
GoogleBarnaby from KFH was not only responsive and helpful but also incredibly sweet throughout the entire process. He made sure to address all my concerns and queries with a smile, which added comfort and relief. His friendly demeanour made me feel confident in the decisions we were making. I would enthusiastically recommend Barnaby's services to anyone in need of a dedicated and genuinely sweet professional at KFH.
1/5
TrustpilotSadly no work ethics!
You are in your thirties, Now that you have a baby who is almost one, you start your search of a two bedroom place to buy. months and months every Saturday is filled with viewings and your baby probably thinks this is how life normally is. Finally you find a place you love, you make an offer and it gets accepted!! You are over the moon. You come home and dance out of excitement. Your baby does not get it but understands there is something nice going on. She will have a room after-all.You get asked some documents for the process to start and you send them immediately. You try to sort your mortgage and solicitor at the same time, too. Well these are hard but necessary steps to take. Everything is normal until now.But here comes the sickening part!Alina, the sales negotiator you worked with so far who is a lovely lady by the way is away for the week and leaves her assistant to take care of paperwork for her. They need your solicitors details to write the offer accepted letter. First thing Monday morning you email the details of your solicitor to that assistant. You have hours long mortgage application meetings with the broker afterwards and they have all your personal and bank details at that point. Peter West the assistant does not write back to you at all on Monday. Tuesday he is still quiet. You write a follow up email. No reply. Wednesday he writes back that he needs to contact the seller and wednesday night he asks you to call him. Yes unfortunately you are correct! In the meantime, even though your offer was accepted he did not care about his manager, did not care about you or your hopes and dreams, did not care about work ethics and did not care about the reputation of the real estate agency he works for and he kept on showing the flat to others, found a cash buyer of course and on the phone he says, “there is another flat, why don’t you look at that?”Yes there are thousands of flats all over the uk but is this fair to us? Is it fair to his superior? Is it ethical? Our mortgage application is accepted now with the flat gone missing. Couldn’t Peter show other flats to the cash buyer? Was the one with our accepted offer the only one they had in all of kfh? I feel so disappointed with the system and I think kfh needs to sort this out if it wants to prevent its reputation from being tarnished. Make things right!
5/5
TrustpilotJess Prescott
Jess Prescott - an amazing relationship manager. Thank you!!
Thank you for your kind words, Edward. We are thrilled to hear that you've been pleased with Jess. Our team is dedicated to providing reliable and supportive service. If you need anything further, please don't hesitate to reach out to us.
5/5
GoogleMy partner and I have received fantastic help from Barnaby (Watney) at KFH - and are finally moving to a new apartment which is in great condition. Barnaby is friendly, personable yet always professional and efficient. He gave me and my partner brilliant advice and has been a joy to have on hand for queries. Thank you Barnaby!
5/5
GoogleThank you KFH for all your hard work and achievement. I am very pleased and appreciate all that you and your team have done, Ali, Nina and Sam. It was a long and bumpy road but your enthusiasm, professionalism and determination made it possible. I am lucky and grateful to Jason for introducing me to you Paul, you manage a great team and Ali was a joy to work with. He was super professional, respectful, patient, efficient, always aviable and a great communicator, even though I drove him nuts at times (after all as a client it is my job 😉). A rare qualities these days. He is definitely an asset to the business. Nina - I didn't forget the "Whisky business"....as we said after completion. Please pass copy of this email to Sam as I do not have his email address. Once again many thanks
5/5
GoogleI was helped by Christopher Hulme and Amanda Larsson Marla during my research for a flat to rent. They were both perfect from the beginning to the end of the procedure. Their experience in their job was clearly visible: everything was straightforward. I did not see any property that did not fill my criteria. They had the answers to all the questions I had. I would even say they were always one step ahead of me, informing me of the responses to these questions I was thinking about but did not even have the time to ask. Furthermore, they were always so friendly and kind, a priceless point considering dealing with a move can be stressful. Best experience I had with an agency, I would highly recommend!
5/5
GoogleI had the good fortune of dealing with Ali Mojdeh on my purchase of a flat in NW8. Ali was extremely professional, cordial and helpful in seeing the transaction through. I nearly pulled out of the transaction as my my mortgage application fell through and Ali was completely understanding and supportive. Instead of being disappointed and annoyed at losing the sale from his perspective, he worked on finding me a mortgage broker who was very good and delivered an even more attractive deal than my previous broker. We exchanged on the property yesterday and it has been all made possible by Ali's dedication and willingness to go beyond beyond. Thank you Ali.
5/5
TrustpilotFantastic Service
Buying and selling a house is a tough process but the only constant, reliable, dependable and helpful person with us was our mortgage broker Sawan Shah. I cannot thank him and recommend him enough. Shout out to Sharon in his team as well for her support.
5/5
TrustpilotKFH went more than the extra mile in…
KFH went more than the extra mile in arranging multiple visits to the property and maintaining a close link between us and the vendors. As a result of this we were able to view and complete within a matter of weeks. I cannot recommend KFH too highly. Lisa and her team are first class.
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