Trusted Agent profile · Westminster

Kinleigh Folkard & Hayward Marylebone Sales reviews in Westminster

4.4

★★★★★ Great

2,021 reviews across 2 platforms

136 Baker Street, London, W1U 6UD, Westminster, W1U 6UD

Part of Kinleigh Folkard & Hayward, see every office.

Kinleigh Folkard & Hayward's office in Westminster, at 136 Baker Street, is rated 4.4 out of 5 across 2,021 reviews on two platforms, including 253 Google reviews rated 4.8.

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4.8 / 5

253

Reviews on Google

This office

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1,768

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

5 Stars for Acton sales team

What a great sales team at the Acton branch of KFH. I had to sell up at a tricky time - thanks for the mortgage meltdown Liz and Kwazi - and the sales guys performed with aplomb. They were upbeat, determined and full of good sense in their sales strategy. Five stars well-deserved!

Susan · 11 October 2023

2/5

Trustpilot

The service provided by KFH is slow and…

The service provided by KFH is slow and there is lack of coordination between various departments. Many tasks of repair etc are expected to be organised and executed by the landlord. The tenants have also mentioned on many occasions that the KFH team responds slowly and it is difficult to contact them

Jamil · 3 November 2023

5/5

Trustpilot

A pleasure to meet with

Very polite, professional and informative. Thank you Jenelle.

Emily · 21 July 2023

5/5

Trustpilot

Morgan - KFH Tooting 5/5

I have been in my new flat for a month now and could not be happier. Morgan from the Tooting branch was wonderfully helpful throughout the whole process. Very helpful and patient as we decided exactly we were looking for and picked out the perfect place after a couple of months searching.

Joe · 1 November 2023

5/5

Trustpilot

Great experience so far

Nick Reeves as our estate agent has been great, he took on board our needs/what we were looking for and found our perfectly property incredibly quickly. Lucas Matta has also been great as our Mortgage Consultant. We're first time buyers and he's been incredibly helpful and thorough, finding us the best rate available. Really good experience so far.

Finbarr · 22 May 2023

5/5

Trustpilot

KFH Northcote Sales Team - best in area!

The entire sales team at KFH Northcote are fantastic, by far the best agents I've interacted with in the area. Listed and sold my property within a week. And super mindful of timings when bringing potential buyers around given we have a young baby. We had the pleasure of dealing with Joe and couldn't recommend him highly enough.

Sophie · 18 May 2023

5/5

Trustpilot

Excellent Service

As a landlord, I have used the services of Kinleigh, Folkhard & Hayward for the past eight years in the administration and financial services related to the tenancy of my property. They have always provided an excellent and accurate service which gives me a great peace of mind and I will continue to use them for the foreseeable future.

Peter · 17 April 2023

5/5

Trustpilot

The attitude of the team headed by…

The attitude of the team headed by Anton at the Earlsfield branch.

Mr · 25 July 2025

4/5

Trustpilot

A rather fraught experience

KFH were efficent in setting up the offer for sale but after the second viewer had made an acceptable offer they appeared to be doing very little as negotiations dragged on. It is hard to say what more they could actually have done, but a general impression of more proactive support would have been welcome.

David · 9 August 2023

5/5

Trustpilot

I recently sold though the KFH Catford…

I recently sold though the KFH Catford branch.Alex and all his team were very professional throughout the process. They kept me fully informed at every stage and achieved exactly what they stated they would do at the outset.

Tony · 5 August 2024

5/5

Google

Sarah was so thoughtful and responsive in how she helped us look for flats in Marylebone, would definitely recommend working with her!

Rebekah · 9 January 2022

1/5

Trustpilot

Someone called and asking earning has…

Someone called and asking earning has to be £58000 annually for rent a house from them. If i earn £ 58000. Why should i rent the house from you. I will buy the house instead. So funny. They just lie not to give house to worker's.

Islam · 4 March 2024

5/5

Google

Oliver has gone over and beyond helping me find a flat in Marylebone. I highly recommend KFH and the quality service they provide.

Jemima · 13 March 2025

5/5

Trustpilot

A great team to work with - securing great results!

The Wimbledon KFH team (namely Jimmy & Maryam) managed to secure a significantly higher sale price than we had expected. They were efficient, proactive, communicative, open and transparent at all times. We were very impressed. Highly recommend.

Natalie · 16 August 2024

5/5

Google

Great service from Tom Watkins from the KFH Marylebone office. I am quite satisfied with his professionalism, attention to details and communication.

Andrew · 21 March 2025

5/5

Google

I first went to the KFH after the previous landlord pulled the offer last minute deciding to stay with his current tenants. this mean that we were a week away from moving out of our previous place and needed to find a place as soon as possible. We first entered KFH a week before we needed to move in. we went in just as they were about to close and Bradley Peak talked to us about a few options we had and was kind enough to stay after they closed to go show us an amazing apartment, on which we put an offer and was able to move in in just a short week due to all the hard work he and KFH put in. I would highly recommend working with KFH, they are very professional and work hard to try and get you the perfect place.

Antoine · 10 January 2019

4/5

Trustpilot

Bought a house through KFH

Bought a house through KFH, overall good experienceHad a bit of a disconnect with the buyers, which I think could have been ironed out with slightly better communication from our agent. That said, overall it was a good experience and we liked working with them

Joseph · 14 March 2024

5/5

Trustpilot

Brilliant experience with Sydenham…

Brilliant experience with Sydenham branch or KFH Got the offer pretty much straight away with them after being on the market with another local agency for 3 months with nothing!Team at KFH was amazing. Can’t fault them. 100 % recommended! Would consider them in the future too

Anna · 31 January 2024

1/5

Trustpilot

Avoid using KFH Kennington lettings…

Avoid using KFH Kennington lettings department - they are awful and unprofessional - they have cost me alot of money due to bad communication as a landlord ( my new tenants struggles to get information also ) so all round awful - there is a lot of choice out there - don’t be duped into using these terrible people

Joe · 21 March 2023

5/5

Trustpilot

KFH were quick to put my flat back on…

KFH were quick to put my flat back on the rental market when the sale of my flat fell through. Within a day had successfully found a tenant and the process went through quickly and thoroughly and tenant moved in within 3 weeks. Extremely pleased with the outcome.

Monica · 8 January 2024

1/5

Trustpilot

Cowboys don't use them for sale

The worse valuation, with insulting comments.

Rahela · 17 September 2025

4/5

Trustpilot

Professional as always

As always, Matt was thorough, professional and helpful

Alan · 17 June 2023

5/5

Trustpilot

Excellent team

Excellent team. I have used them both for renting some years back and for selling and buying property this year. I honestly wouldn't go anywhere else next time I need an agent. Straight to Paul Bent in particular!

Silia · 19 July 2024

5/5

Google

It was my first ever experience dealing with estate agents and I did a lot of research prior to inviting them into my home. It has to be said that Valentina from KFH was the most professional, understanding of my needs and least pushy. She was very attentive, she listened (how rare) to both my questions and concerns and all in all did a first rate job. she was excellent. I wouldn't hesitate to recommend her to anyone looking for an intelligent professional clearly on top of her game in the West End property scene.

Tatiana · 25 October 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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